IBM x3105 - System - 4347 Service Manual page 33

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3105 Type 4347," on page 53 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Beep code
2-1-1
2-1-2
2-1-3
2-1-4
2-2-2
3-3-2
3-3-3
Description
Secondary DMA register failed.
Primary DMA register failed.
Primary interrupt mask register failed.
Secondary interrupt mask register failed. (Trained service technician only) Replace the
Keyboard controller failed.
Critical SMBUS error occurred.
No operational memory in system.
Important: In some memory
configurations, the 3-3-3 beep code
might sound during POST followed by a
blank display screen. If this occurs and
the Boot Fail Count feature in the
Startup Option menu of the
Configuration/Setup Utility program is set
to Enabled (its default setting), you must
restart the server three times to force the
system BIOS to reset the memory
connector from Disabled to Enabled.
Action
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
system board.
1. Reseat the keyboard cable.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. Keyboard
b. (Trained service technician only) System
board
1. Disconnect the power cord, wait 30
seconds, and retry.
2. Reseat the following components:
a. DIMMs
b. (Trained service technician only) System
board
3. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
1. If you just installed memory, make sure that
the new memory is correct for your server
and that you have installed the correct
number of DIMMs (see the User's Guide for
information about installing optional memory
modules).
2. Reseat the DIMMs.
3. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
Chapter 2. Diagnostics
15

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