Fax Problems - Oki MC360 MFP User Manual

17. Close the front cover.
front cover close.jpg
18. Close the printer top cover and press down firmly so that
the cover latches closed.
19. Gently lower the scanner on to its supports.
F
AX PROBLEMS
The machine will not dial a telephone number:
Check the power cable and wall outlet. Make sure that the
telephone line (not external telephone or handset) is connected
to the LINE socket on the back of the machine. If an external
telephone is installed, lift the handset and check for a dial tone.
If there is no dial tone, there may be a problem with the
telephone line. If there is a dial tone, the machine may be using
the wrong dialling method (pulse or tone) for the region.
The display shows a communications error:
This alarm indicates any of a number of problems. The machine
may be incompatible with the remote machine, or the remote
machine may not be able to perform the function requested of it
such as polling or confidential faxing. The remote machine may
also be out of paper or experiencing a paper jam. Bad telephone
line conditions can also cause communication errors. Try sending
the fax again and check to make sure that the correct telephone
number is being dialled. If a prefix number must be dialled to get
an outside line, or if the call is to an international destination, a
pause may need to be entered after the dial prefix or
MC360 MFP User's Guide
Troubleshooting > 124