Fax Problems; Unable To Send A Fax - Oki MC563 MFP User Manual

Fax Problems

This section describes problems with the fax function.
If you cannot solve a problem with the following solutions, contact your dealer.
•

Unable to Send a Fax

• Unable to Receive a Fax
• Unable to Send or Received a Fax (Advanced Manual)
• Other Problems (Fax) (Advanced Manual)
• Fax Error Codes (Advanced Manual)
Unable to Send a Fax
• Unable to send a fax
Point to check
Did you send in the correct
procedure?
Did you specify the correct fax
number?
Did you specify the appropriate dial
type?
Has any problem occurred at the
recipient machine?
Is the error code [23] marked on the
Transmit/Receipt Journal?
Is the error code [26] marked on the
Transmit/Receipt Journal?
• A document cannot be sent continuously
Point to check
Did you set the document correctly in
the ADF?
- 159 -
Solution
Check the procedure, and then try
Entering Fax Number to Send a
again.
Fax
If you are using speed dial, print the
Entering Fax Number to Send a
speed dial list to check the
Fax
registration.
Specifying a Destination from
Phone Book (Advanced Manual)
Specifying a Destination Using
One-touch Button (Advanced
Manual)
Specifying a Destination from
Transmission History and
Reception History (Advanced
Manual)
Specify the appropriate dial type for
User Install (Advanced Manual)
your region.
Ask the recipient to have the -
recipient's machine ready for
reception.
Press the (SETTING) button
Checking the Information of the
on the operator panel, select [Admin
Machine (Advanced Manual)
Setup] > [User Install], and then set
[MF(Tone)/DP(Pulse)] depending on
User Install (Advanced Manual)
your environment.
Press the (SETTING) button
Checking the Information of the
on the operator panel, select [Admin
Machine (Advanced Manual)
Setup] > [Fax Setup] > [Fax Setting],
and then change the setting for [PBX
Administrator Setup (Advanced
Line].
Manual)
Solution
Set the document after aligning the
Setting a Document
leading edge.
9. Troubleshooting
Reference
Reference