Oki MC360 MFP User Manual page 125

international dialling code to tell the machine to wait for a dial
tone. If there are frequent problems communicating with a
particular remote machine, try programming the telephone
number into a One-Touch key, and then change the One-Touch
parameters for that key. Lastly, either the local or remote
machine may require servicing. Try sending a fax to another
location to check the local machine.
Faxing is possible but the image of the document printed
by the remote machine is very poor:
If the faxed document has small type, complex illustrations,
photos, or is very light or very dark, try changing the resolution.
Copy the document on the machine to determine how it will
transmit. The problem may be caused by telephone line
interference. Try sending the document again later.
Unwanted reports are printed out:
Check the user function settings and turn off undesired reports.
Fax sent but received message was completely blank:
Make sure that the document is loaded properly before faxing.
ADF: face up
Glass: face down
Image of received fax is very poor:
Contact the person sending the fax and ask them to change their
Transmit resolution. Ask the person to make a copy of the
document on their machine to ensure that it is working properly.
Then ask them to send the fax again. If there is still a problem,
try making a copy of a document on the local machine to make
sure it is working properly.
Dialling was tried with a Speed Dial number but nothing
happened:
Make sure that the Speed Dial number being used is programmed
correctly. When dialling a two or three digit number, be sure to
press Speed Dial before entering the number.
Documents received are light or have vertical streaks on
them, and machine is not out of toner:
Lift the top cover and gently wipe the lens surface of the
machine's LED array. Then check to see if the toner or image
MC360 MFP User's Guide
Troubleshooting > 125