Failing To Log Into The Web Interface; Invalid Passwords - Cisco TELEPRESENCE ISDN GATEWAYS 2.0 Online Help Manual

Failing to log into the web interface

When connecting to the Cisco TelePresence ISDN gateway web interface, you must log in so that the
ISDN gateway can associate the session with your configured user and a set of access privileges. The
ISDN gateway has a set of configured users, and each user has an ID and password that are used for
logging in.
If you see the Access failed page, you have not been able to log in for one of the following reasons:
Invalid username/password: you have typed the incorrect username and/or password three

times. If this is an admin account, it is disabled for 30 minutes; for any other account, it is disabled
indefinitely (or until you, the administrator, re-enable the account from the
No free sessions: the maximum number of sessions allowed simultaneously on the ISDN

gateway has been exceeded
Your IP address does not match that of the browser cookie you supplied: try deleting your

cookies and log in again
You do not have access rights to view this page: you do not have the access rights necessary

to view the page that you attempted to see
Page expired: the Change password page can expire if the ISDN gateway is not entirely happy

that the user who requested to change password, is actually the user submitting the change
password request. (This may happen if you use a new browser tab to submit the request.)

Invalid passwords

The ISDN gateway will disable a user's account if that user incorrectly enters a password three times
consecutively. If this is an admin account, it is disabled for 30 minutes; for any other account, it is
disabled indefinitely (or until you, the administrator, re-enable the account from the Users page)
Cisco TelePresence ISDN Gateways v2.0 Online help (Printable format)
Failing to log into the web interface
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