Uploading And Downloading Customized Voice Prompts - Cisco TELEPRESENCE ISDN GATEWAYS 2.0 Online Help Manual

Uploading and downloading customized voice prompts

Refer to the sections below for details of further functionality provided by the Installed voice prompts
list:
•
Uploading individual voice prompts
•
Downloading individual voice prompts
•
Downloading a customization package
•
Deleting customized voice prompts
Uploading individual voice prompts
You may upload individual voice prompts. To do this:
1. Go to Settings > User interface.
2. In the Installed voice prompts section, click show files details and locate the voice prompt
file you require.
3. For that voice prompt, click upload. You may do this regardless of whether an alternative
customization has already been uploaded.
4. You will be presented with a new screen, allowing you to locate and upload the customization
of your choice. Click Browse button to locate the voice prompt file on your computer. Voice
prompt files must be in the following format:
Microsoft WAVE (.WAV) format
o
16kHz (16000Hz) sample rate
o
Mono
o
Uncompressed
o
Maximum 10 seconds long
o
If you upload a file that is not in this format, the upload may fail or the voice prompt may sound
distorted when heard by users. Use an audio editing package of your choice to make any
conversions required. See for how to obtain the best possible voice prompts for your ISDN
gateway customization.
Note that in addition to the 10 second length limit per prompt, there is a total length limit of four
minutes for the full set of prompts. That is, if all samples were played back-to-back, it should
take no more than 240 seconds.
5. When you have located the file you wish to upload, click Upload customization. If the upload
is successful, a page displaying the size of the file uploaded will be displayed; otherwise an
error will be shown. If the upload fails, check your audio file matches the specification above
before contacting your support representative.
On the ISDN gateway when you upload a voice prompt, the ISDN gateway will start using the new
voice prompt immediately.
Cisco TelePresence ISDN Gateways v2.0 Online help (Printable format)
Customizing the user interface
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