Cisco VG224 - Analog Phone Gateway Hardware Installation Manual
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Cisco VG224 - Analog Phone Gateway Hardware Installation Manual

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170 West Tasman Drive
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Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-5006-04

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  • Page 1 Cisco VG224 Voice Gateway Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-5006-04...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...

  • Page 3: Table Of Contents

    Obtaining Additional Publications and Information Overview of the Cisco VG224 Voice Gateway C H A P T E R Overview Product Serial Number Location for the Cisco VG224 Voice Gateway Configuration Options Cisco VG224 Voice Gateway Deployment Interfaces and Service Capabilities...

  • Page 4: Rack

    Installation Checklist Mounting Tools and Equipment Unpacking and Inspection Rack-Mounting the Chassis Mounting Screws Attaching the Brackets Installing the Cisco VG224 Voice Gateway in a Rack Wall-Mounting the Chassis Bench-Top Installation Installing the Ground Connection Connecting Cables LAN and Power Cables...
  • Page 5 Connecting to a Remote PC Connecting to a Remote ASCII Terminal Connecting Backup Power Connecting a Backup Battery to a DC-Powered Cisco VG224 Connecting a UPS to an AC-Powered Cisco VG224 Powering On the Cisco VG224 Voice Gateway C H A P T E R...
  • Page 6 Contents Alternative Connections to Terminal and Modem Fast Ethernet Port Pinouts (RJ-45) Analog Voice Multiport Pinouts (RJ-21X/CA21A) EIA/TIA-232 Connections EIA/TIA-449 Connections V.35 Connections X.21 Connections EIA/TIA-530 Connections N D E X Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 7: Preface

    This publication is designed for people who have some experience installing networking equipment such as routers, servers, and switches. The person installing Cisco VG224 voice gateway (VG) should be familiar with networks and telephony equipment as well as with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician.

  • Page 8: Conventions

    Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 9: Safety Warnings

    A warning symbol precedes each warning statement. To see translations of the warnings that appear in this publication, refer to the Cisco VG224 Voice Gateway Regulatory Compliance and Safety Information document that accompanied your router or go to the following URL: http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_regulatory_approvals_and_complianc...
  • Page 10 Vea las traducciones de las advertencias que acompañan a este dispositivo. Nota GUARDE ESTAS INSTRUCCIONES Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...
  • Page 11 Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Se översättningarna av de varningsmeddelanden som finns i denna publikation, och se de översatta säkerhetsvarningarna som medföljer denna anordning. OBS! SPARA DESSA ANVISNINGAR Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...
  • Page 12 Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed. GEM DISSE ANVISNINGER Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...
  • Page 13 Preface Safety Warnings Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 14: Related Documentation

    Release Notes for Cisco VG224 Voice Gateway for Cisco IOS Release 12.3(4) • 1. Refer to the modular reference publications that correspond to the Cisco IOS software release installed on your Cisco VG224 voice gateway. Cisco VG224 Voice Gateway Hardware Installation Guide...

  • Page 15: Obtaining Documentation

    Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm...

  • Page 16: Obtaining Technical Assistance

    URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

  • Page 17: Obtaining Additional Publications And Information

    Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
  • Page 18 Preface Obtaining Additional Publications and Information Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 19: Chapter 1 Overview Of The Cisco Vg224 Voice Gateway

    • External/Internal compact flash The Cisco VG224 can be housed in a rack, mounted on a wall, or set on a bench-top surface. This unit is intended for installation in restricted access areas. A restricted access area can be Warning accessed only through the use of a special tool, lock and key, or other means by security.

  • Page 20: Product Serial Number Location For The Cisco Vg224 Voice Gateway

    VG 22 4- 24 FX S Product Serial Number Location for the Cisco VG224 Voice Gateway The serial number label for the Cisco VG224 Voice Gateway is located on the rear of the chassis, in the middle-left side. (See Figure 1-3.)
  • Page 21 N X X VG 22 4- 24 FX S A A A N N N N X X X X The serial number for the Cisco VG224 Voice Gateway is 11 characters long Note Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 22: Configuration Options

    Two administrative ports—One console and one auxiliary. • • One or two 10/100BASE-T LAN ports. • Cisco VG224 voice gateway for analog voice user interface is equipped with an RJ-21 port for connection to a distribution panel. Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 23: Physical Description And Leds

    Chapter 1 Overview of the Cisco VG224 Voice Gateway Physical Description and LEDs Table 1-2 Cisco VG224 Voice Gateway Interfaces and Service Capabilities Interface Port Configurations Interface To Services Supported Details Console EIA/TIA-232 ASCII terminal Local administrative RJ-45 physical Port 0/0...

  • Page 24: Chassis Grounding

    “Installing the Ground Connection” section on page 3-11. Port Numbering Conventions Port numbering conventions for the Cisco VG224 are as follows: • An external compact flash card is numbered CF 0. 10/100BASE-T ports are numbered 10/100BASE-T 0/0 and 10/100BASE-T 0/1 from right to left.

  • Page 25: Software Elements

    Warning Statement 1040 Software Elements The operating system for the Cisco VG224 voice gateway is the Cisco IOS software that resides in flash memory. Configuration Connections You can use an ASCII terminal or a PC to configure a Cisco VG224 voice gateway. The configuration...
  • Page 26 Chapter 1 Overview of the Cisco VG224 Voice Gateway Software Elements Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 27: Chapter 2 Planning Your Installation

    • Temperature Control and Ventilation The installation location (room, closet, or cabinet) for the Cisco VG224 should always be well ventilated and provide adequate air circulation to ensure proper cooling. The room temperature should be maintained from 32 to 122•F (0 to 50•C).

  • Page 28: Enclosed Racks

    If the Cisco VG224 voice gateway is installed in an enclosed rack with a ventilation fan at the top, make sure that heated air drawn upward from other equipment does not prevent adequate cooling.

  • Page 29: Power Source

    The +12V DC Input Power Supply The +12V DC power connector to use with the Cisco VG224 voice gateway is the Molex Mini-Fit Jr. 5557 series, 8 circuit dual row (Molex P/N 39-01-2085). The VG224 +12V DC power input was designed to be used with an external UPS system, and it has status signals that are reported to the VG224.
  • Page 30 — — Signal pins 1, 3, 5, and 7 should be tied low to prevent the Cisco VG224 voice gateway from reporting Caution faults on the DC power. If the +12V DC option for powering VG224 is used the AC power must not be used.

  • Page 31: Cable Types

    Planning Your Installation Distance Limitations for Interface Cables Cable Types The cable types that are used are dependent on the Cisco VG224 voice gateway that you are using. For more information, see the “Interfaces and Service Capabilities” section on page 1-4 Appendix A, “Cable Specifications and Information.”...
  • Page 32 If you remove any module, you must either install a module in its place or install a cover plate over the opening. All module openings must be either occupied or covered to prevent electromagnetic interference. For advice on the prevention of electromagnetic interference, consult experts in radio-frequency interference (RFI). Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...
  • Page 33 C H A P T E R Installing the Cisco VG224 Voice Gateway This chapter contains the procedures for installing your Cisco VG224 voice gateway and consists of the following sections: • Safety Recommendations, page 3-2 Site Log, page 3-3 •...

  • Page 34: C H A P T E R 3 Installing The Cisco Vg224 Voice Gateway

    Disconnect all power before installing or removing a chassis. • • Do not work alone if potentially hazardous conditions exist. Never assume that power is disconnected from a circuit. Always check. • Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 35: Preventing Electrostatic Discharge Damage

    Update the Site Log to reflect the following: Configuration changes – Maintenance schedules, requirements, and procedures performed – Comments, notes, and problems – Changes and updates to Cisco IOS software – Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 36: Keeping Track-Checklist

    3-1) lists the tasks for installing a Cisco VG224 voice gateway. Print a copy of this checklist and mark the entries as you complete each task. For each Cisco VG224 voice gateway, include a copy of the checklist in your Site Log.

  • Page 37: Mounting Tools And Equipment

    Modem for remote configuration Unpacking and Inspection Do not unpack the Cisco VG224 until you are ready to install it. If the installation site is not ready, keep the chassis in its shipping container to prevent accidental damage. The Cisco VG224, cables, printed publications, and any optional equipment you ordered might be shipped in more than one container.

  • Page 38: Rack-Mounting The Chassis

    Wall-mounting Eight countersunk Phillips head screws (four Four 6–32 slotted hex screws (two per • • per bracket) bracket) and four plastic washers Washers are not required Washers are required • • Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 39: Attaching The Brackets

    FX S To install the chassis in a center-mount telco rack, attach the brackets as shown in Figure 3-5. Figure 3-5 Telco 19-Inch Rack Installation—Rear Panel Forward VG 22 4- 24 FX S Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 40: Installing The Cisco Vg224 Voice Gateway In A Rack

    Installing the Cisco VG224 Voice Gateway Rack-Mounting the Chassis Installing the Cisco VG224 Voice Gateway in a Rack The following warning applies only when the unit is rack-mounted: To prevent bodily injury when mounting or servicing this unit in a rack, you must take special Warning precautions to ensure that the system remains stable.

  • Page 41: Wall-Mounting The Chassis

    You can install a starter screw in the wall, and hook the bracket keyhole over the screw. This holds • the unit in place for easy installation of the attachment screws. Attach both brackets to the wall. • Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...
  • Page 42 For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and Note washers must be size #10. Figure 3-8 shows the orientation required for installation. • Figure 3-8 Wall-Mounting the Chassis Cisco VG224 Voice Gateway Hardware Installation Guide 3-10 OL-5006-04...

  • Page 43: Bench-Top Installation

    Step 3 Place the Cisco VG224 voice gateway on a smooth, flat surface. Do not place anything on top of the chassis that weighs more than 10 lb (4.5 kg). Excessive weight on Caution top can damage the chassis.
  • Page 44 Between the ground of a junction box and a metal water pipe • Between the Cisco VG224 voice gateway chassis and the ground of a power tap • Between the Cisco VG224 voice gateway chassis and the ground of a junction box •...
  • Page 45 Figure 3-10 NEBS-Compliant Chassis Ground Connection Using Ground Lug VG 22 4- 24 FX S Ground lug Figure 3-11 Chassis Ground Connection Using Ring Terminal VG 22 4- 24 FX S Ring terminal attachment Cisco VG224 Voice Gateway Hardware Installation Guide 3-13 OL-5006-04...

  • Page 46: Connecting Cables

    Chapter 3 Installing the Cisco VG224 Voice Gateway Connecting Cables Connecting Cables For cables not included with your Cisco VG224 voice gateway, pinout information is in Appendix A, “Cable Specifications and Information.” Cisco VG224 voice gateway ports are color-coded for identification.

  • Page 47: Lan And Power Cables

    Figure 3-12 LAN and Administrative Access Connections Cisco VG224 VG 22 4- 24 FX S Ethernet hub Modem Fast Ethernet port Fast Ethernet (straight-through) Console port RJ-45-to-DB9 console cable AUX port RJ-45-to-DB25 auxiliary cable Cisco VG224 Voice Gateway Hardware Installation Guide 3-15 OL-5006-04...

  • Page 48: Connecting The Input Power

    Connecting Cables Connecting the Input Power The Cisco VG224 voice gateway chassis provides inputs for both AC and DC power. Design your Caution installation to use only one type of power. Do not use AC and DC power at the same time. If you do, the unit stops operating, and you need to reboot it with only a single power source.

  • Page 49: Connecting The Auxiliary Port To A Modem

    Connect the cable from a Fast Ethernet port to an available port on the Fast Ethernet switch. (See item Step 1 4 in Figure 3-12 on page 3-15.) Connect the second cable if it is required. Step 2 Not all models have two ports. Note Cisco VG224 Voice Gateway Hardware Installation Guide 3-17 OL-5006-04...

  • Page 50: Voice Cables

    RJ-21-to-RJ-21 straight-through cable (not included) Figure 3-13 WAN and Voice Connections Distribution panel Cisco VG224 VG 22 4- 24 FX S Network demarcation 1 RJ-21 cable RJ-45 cable (through a patch panel) to central office Cisco VG224 Voice Gateway Hardware Installation Guide 3-18 OL-5006-04...

  • Page 51: Connecting The Analog Voice Interface To A Distribution Panel

    Connect the RJ-21 cable from the analog voice multiport to the distribution panel. Step 1 Secure the cable in place using the strap. Step 2 Figure 3-14 Analog Voice Connection VG 22 4- 24 FX S Distribution panel RJ-21 cable Cisco VG224 Voice Gateway Hardware Installation Guide 3-19 OL-5006-04...

  • Page 52: Ports, Connectors, And Pinouts

    Remote Terminal Connections (If Applicable) If you are configuring a Cisco VG224 voice gateway from a remote location, connect the modem and the remote PC or terminal to the telephone network as described in this section. Connecting to a Modem To connect the local modem and the remote modem to live telephone outlets, use standard telephone cables.

  • Page 53: Connecting To A Remote Ascii Terminal

    Installing the Cisco VG224 Voice Gateway Connecting Backup Power Connecting to a Remote ASCII Terminal To link a Cisco VG224 voice gateway to a remote ASCII terminal, such as a VT100, use the following procedure: Connect the remote ASCII terminal and modem.
  • Page 54 VG2 24- 24F DC plug Use a backup battery only if you are not using AC to power your Cisco VG224 voice gateway. Do not Caution use AC and DC power at the same time. If you do, the unit stops operating, and you need to reboot it with only a single power source.

  • Page 55: Connecting A Ups To An Ac-Powered Cisco Vg224

    Connecting Backup Power Connecting a UPS to an AC-Powered Cisco VG224 Connect an uninterruptible power supply to the AC input on your Cisco VG224 voice gateway. Before you install a UPS, be sure to read the installation instructions for the UPS.
  • Page 56 Chapter 3 Installing the Cisco VG224 Voice Gateway Connecting Backup Power Cisco VG224 Voice Gateway Hardware Installation Guide 3-24 OL-5006-04...

  • Page 57: Chapter 4 Powering On The Cisco Vg224 Voice Gateway

    • Power-On Procedure Perform this procedure to power on your Cisco VG224 voice gateway and verify that it goes through its initialization and self-test. When this is finished, the Cisco VG224 voice gateway is ready to configure. To power on the Cisco VG224 voice gateway, follow this procedure: Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity.

  • Page 58: Initial Configuration Procedures

    Initial Configuration Procedures Manual Configuration To configure the Cisco VG224 voice gateway from a console (locally or remotely), refer to the Cisco VG224 Voice Gateway Software Configuration Guide for the configuration instructions. To configure it remotely through Telnet, continue to the “Setting the Fast Ethernet Port IP Address”...

  • Page 59: Getting Your Network Information

    Before you begin the configuration process, get the IP address for the 10/100BASE-T ports. Setting the Fast Ethernet Port IP Address To configure the Cisco VG224 voice gateway remotely through a Fast Ethernet connection, connect the 10/100BASE-T port to a live Ethernet connection using a standard Ethernet cable with RJ-45 connectors;...

  • Page 60: Verifying And Saving Your Configuration

    Writes the current running configuration to NVRAM, where it Router# copy running-config startup-config overwrites the startup configuration and becomes the new startup configuration. If you reboot the Cisco VG224 voice gateway or turn off Note the power before you complete this step, you lose the configuration.

  • Page 61: Troubleshooting

    Cisco reseller Power LED off; fan on Faulty Cisco VG224 Contact Cisco or your Cisco reseller No initialization response from Cisco VG224 Faulty modem console terminal Check/replace modem/terminal Faulty cabling to terminal Check/replace cable Faulty Cisco VG224 Contact Cisco...
  • Page 62 Chapter 4 Powering On the Cisco VG224 Voice Gateway Troubleshooting Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 63: Appendix

    Console and Auxiliary Port Cables and Pinouts Your Cisco VG224 voice gateway comes with the cable and adapters you need to connect a PC, an ASCII terminal, or a modem to your Cisco VG224 voice gateway. The cable kit includes: RJ-45-to-RJ-45 rollover cable •...

  • Page 64: Cable Specifications And Information

    A-2.) If your cable comes from Cisco Systems, pin 1 is white on one plug, and pin 8 is white on the opposite plug. (A rollover cable reverses the wire connections at the opposite ends: 1 to 8, 2 to 7, 3 to 6, 4 to 5, 5 to 4, 6 to 3, 7 to 2, and 8 to 1.)

  • Page 65: Console Port To Pc

    (DCE, RJ-45) Rollover Cable Adapter “TERMINAL” (DTE, DB-9) Signal RJ-45 Pin RJ-45 Pin RJ-45 Pin DB-9 Pin Signal 1. Pin 1 is connected to pin 8 inside the Cisco VG224 voice gateway. Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 66: Console Port To Ascii Terminal

    (DCE, RJ-45) Rollover Cable Adapter “TERMINAL” (DTE, DB-25) Signal RJ-45 Pin RJ-45 Pin RJ-45 Pin DB-25 Pin Signal 1. Pin 1 is connected to pin 8 inside the Cisco VG224 voice gateway. Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 67: Auxiliary Port To Modem

    Alternative Connections to Terminal and Modem Your Cisco VG224 voice gateway ships with an RJ-45-to-RJ-45 rollover cable and two adapters for connection to a PC, a terminal, or a modem. If you want to use an RJ-45 straight-through cable or other...

  • Page 68: Fast Ethernet Port Pinouts (Rj-45)

    Pinout shown is for category 3, 4, or 5 10/100BASE-T connection to an Fast Ethernet switch. Note Figure A-5 RJ-45 Connector Wiring Table A-5 Fast Ethernet Port Pinouts (RJ-45) Signal TX– – – RX– – – 1. Any pin not referenced is not connected. Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 69: Analog Voice Multiport Pinouts (Rj-21X/Ca21A)

    Connector Pin Port Connector Pin Number Number Signal Number Number Signal Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Cisco VG224 Voice Gateway Hardware Installation Guide OL-5006-04...

  • Page 70: Eia/Tia-232 Connections

    37-pin EIA/TIA-449 connectors limited the number of connections possible (fewer than are possible with the smaller, 25-pin EIA/TIA-232 connector). To make a connection to a Cisco VG224 voice gateway serial port, use the EIA/TIA-449 serial transition cable with the Cisco 12-in-1 connector on one end and a DB-37 connector (as shown in...

  • Page 71: V.35 Connections

    The V.35 standard is recommended for speeds up to 48 kbps, although in practice it is used successfully at 4 Mbps. The Cisco VG224 voice gateway supports speeds up to 2.048 Mbps. Use the V.35 serial transition cable (not included) with the Cisco 12-in-1 connector on one end and a standard 34-pin Winchester-type connector (as shown in Figure A-9) on the other.
  • Page 72 Appendix A Cable Specifications and Information Analog Voice Multiport Pinouts (RJ-21X/CA21A) Figure A-11 EIA/TIA-530 Serial Transition Cable Connectors Cisco VG224 Voice Gateway Hardware Installation Guide A-10 OL-5006-04...

  • Page 73: I N D E X

    See ESD caution messages chassis chassis types (illustrated) checklist, installation Cisco IOS software Cisco IOS software documentation fan, cooling computer, for configuration Fast Ethernet (10/100BASE-T) port pinouts Cisco VG224 Voice Gateway Hardware Installation Guide IN-1 OL-5006-04...
  • Page 74 PC connections 20, 3, 5 pinout information, summarized pinouts 3, 4, 6 humidity specification power connection, AC power cord, description power requirements 3, 16 power supply voltages identifying a rollover cable Cisco VG224 Voice Gateway Hardware Installation Guide IN-2 OL-5006-04...
  • Page 75 Auxiliary Port to Modem—Cable Pinouts (RJ-45 to DB-25) Cable Use Reference Table Console Port to ASCII Terminal—Cable Pinouts (RJ-45 to DB-25) Console Port to PC—Cable Pinouts (RJ-45 to DB-9) Fast Ethernet (10/100BASE-T) Port Pinouts (RJ-45) Cisco VG224 Voice Gateway Hardware Installation Guide IN-3 OL-5006-04...

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