Troubleshooting Matrix - TANDBERG STORAGELIBRARY Manual

Troubleshooting Matrix

The table below describes different problem situations and suggested actions to try to resolve the
problem.
Table 7 Troubleshooting Matrix – Power with Solution
Problem
Power
Library does not power on
The display is dead
The front panel does not
display information but the back
light on the front panel is on
StorageLibrary T40 Installation and User Guide
Solution
Check the power cord connection.
Make sure the power switch on the rear panel is in the ON
position.
Make sure there is power to the outlet. Try another working
outlet.
Replace the power cord.
Make sure that the fuse located beside the power connector
on the rear panel is not blown. Replace fuse if blown (a spare
fuse is located behind the fuse door).
Verify that the power CRU is properly inserted into the bay.
Replace the CRU power supply.
Contact your service representative.
Power cycle the library by turning off and on the main power
switch on the rear of the library.
Verify that the fans start at power on and then stops after a
few seconds.
Check the power cord connection.
Make sure the power switch on the rear panel is in the ON
position.
Make sure there is power to the outlet. Try another working
outlet.
Replace the power cord.
Make sure that the fuse located beside the power connector
on the rear panel is not blown. Replace fuse if blown (a spare
fuse is located behind the fuse door).
Verify that the power CRU is properly inserted into the bay.
Replace the CRU power supply.
Contact your service representative.
Power cycle the library by turning off and on the main power
switch on the rear of the library.
Verify that the fans start at power on and then stop after a
few seconds.
Contact your service representative.
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