Updating Drive Firmware; Www.tandberg.com - TANDBERG STORAGELIBRARY Manual

After the update process starts, you must wait until it completes. Do not attempt
Caution
to interrupt the process in any way. Loss of data or library operability could occur.
After uploading the file, the remote management interface is inoperable. The progress of the FW
upgrade process is displayed on the front panel interface.
When the FW upgrade has completed, the library reboots. The library is now accessible on the
RMI.
c. Open the Reports > Library Settings report to verify that the library firmware was updated

Updating Drive Firmware

You can update tape drive firmware using the TDKit software. The TDKit software can be downloaded
from the Tandberg Data web site www.tandberg.com. The program is available for Windows XP,
Windows 2000/2003, and Windows NT.
You usually want to update firmware on all of the tape drives in the library at the same time to make
sure that all of the tape drives are at the same firmware level. You do not want to use different levels
of tape drive firmware in the library.
It is important to make sure that the library is running the appropriate level of tape drive firmware,
compatible with the tape drive type. To determine the appropriate tape drive firmware, refer to the
library's Release Notes or contact Technical Support.
After you have identified the need to update tape drive firmware on one or more tape drives, use the
following steps to load the firmware onto the tape drives.
1 Download and install the TDKit software in your computer
When started the TDkit displays all detected SCSI devices.
Make sure the computer has detected the tape drive. (Look for "Tape drives" in the "Device
Manager": Right click "My Computer" – "Manage" – "Device Manager").
Most Windows operating systems require that all backup services started by the backup software
application must be stopped before the TDKit utility is started.
Make sure that no windows driver is loaded for the tape drive in question, as this will block the
SCSI port for the flashing utility and TDKit will not see the drive (select and disable the tape drive
in the Device Manager: My Computer > Manage > Device Manager.)
2 Download drive Firmware
Access the drive manufacturer's web site and download the firmware file to your computer.
a. From the home page, navigate to your product's firmware
b. Verify from the published Release Notes or Tandberg Data Technical Support that you are
selecting the correct firmware version to download
c. Select the appropriate firmware version and download the files to your computer's hard drive.
Download the firmware anywhere in the computer
3 Update Library Firmware
a. Start the TDKit utility and follow the instructions in the program
4 Verify Drive Firmware Update
Open the Drive Info report to verify that the tape drive firmware was updated.
The paths to open the appropriate screen are:
From the remote management interface, select Tools > Drive Settings
From the front panel, select Tools > ?Drive Settings
58 Updating Firmware