Unexpected colors
The colors produced by the printer are dramatically different from the color you
expected.
1.
Look for dirt or contamination
on the LED heads. Clean them
with a clean, alcohol-soaked,
lint-free wipe.
2.
If it appears that a single
primary color is missing, check
that imaging drum's toner
cartridge to see if it is empty;
the toner sensor board may not
be detecting the empty sensor.
3.
Inspect and clean the imaging
drum unit's power terminals
Ensure the spring-loaded pins
travel smoothly up and down.
4.
Replace any imaging drum
units you suspect are defective.
5.
Are the LED heads wiring
harnesses undamaged and
properly seated?
6.
Is +3.8V (red wire) supplied to
Pin 3 of each LED head
assembly? If yes, replace the
LED head assembly.
7.
Is +3.8 V supplied to the POWER connector pins 1, 2, 3, 4, 5, 6, 7 and 8 on
the junction board or at the 16-pin interconnect near the top cover hinge
(under the top shield plate). Inspect the junction board's wiring connectors.
If the voltage is not OK, replace the low-voltage power supply.
8.
If +32 volts supplied to the POWER connector pins 7, 8, 9 and 10 on the
engine controller board? Inspect the wiring harnesses or replace the
low-voltage power supply.
9.
Is +32V supplied to the HVOLT connector Pin 5 of the engine board. If not
replace the engine controller board. Transfer the old engine controller
board's EEPROM (lower-right corner of board) to the new engine controller
board.
10.
Inspect the high-voltage wiring harnesses.
11.
Replace the high voltage power supply.
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Phaser 2135 Color Printer