Configuring Blackberry Policy Service Throttling For Application Polling; Delete A Blackberry Policy Service Throttling Setting - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide

Configuring BlackBerry Policy Service throttling for application polling

The BlackBerry® Policy Service performs application polling to verify when it must send applications to all BlackBerry
devices that are associated with the BlackBerry® Enterprise Server instance that the BlackBerry Policy Service runs
on. You can configure BlackBerry Policy Service throttling on a BlackBerry Enterprise Server instance to limit the
database usage of the BlackBerry Policy Service when it sends applications to devices.
If you do not configure throttling, the BlackBerry Policy Service tries to process tasks as fast as the server permits,
which might result in an unexpected increase in CPU usage and database usage. If you configure throttling, the
BlackBerry Policy Service sends applications to devices using the same method that it uses to throttle IT policies and
service books.
Configure BlackBerry Policy Service throttling for application polling
1. Copy the BlackBerry® Enterprise Server installation file to a computer that hosts the primary BlackBerry
Enterprise Server instance.
2. Extract the contents to a folder on the computer.
3. At the command prompt, navigate to <extracted_folder>\tools.
4. Perform one of the following actions:
• To configure the BlackBerry Policy Service to send applications using the same method that it uses to throttle
IT policies and service books, type traittool -global -trait PolicyThrottlingAppPush -set true.
• To configure the BlackBerry Policy Service to not send applications using throttling, and to process the
requests as quickly as possible, type traittool -global -trait PolicyThrottlingAppPush -set false.
The default value is false.
5. Press ENTER.

Delete a BlackBerry Policy Service throttling setting

1. Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server
instance.
2. Extract the contents to a folder on the computer.
3. At the command prompt, navigate to the Tools folder where the TraitTool.exe file is located.
4. Type traittool -global -trait <trait_name> -erase, where <trait_name> is the configuration that you want to
delete.
5. Press ENTER.
Example: Deleting a BlackBerry Policy Service throttling setting
If you want to delete the maximum number of IT policies and service books that all BlackBerry Policy Service instances
can send to BlackBerry devices each minute, type traittool -global -trait PolicyThrottlingMaxDomainJobs -erase.
Configuring BlackBerry Policy Service throttling
355