Mapping Contact Information Fields For Synchronization And Contact Lookups; Map A Contact Information Field In An Email Application To Contact List Fields On Blackberry Devices; Map A Contact List Field In An Email Application To A Contact List Field On A Blackberry Device - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
• To configure the BlackBerry Controller to start a dedicated extension process for each BlackBerry Messaging
Agent instance, click perAgent.
• To configure the BlackBerry Controller to start a dedicated extension process that loads each extension plug-
in, click perExtension. Each BlackBerry Messaging Agent uses the same extension process to process a specific
extension plug-in.
• To configure the BlackBerry Controller to start a dedicated extension process for each extension plug-in for
each BlackBerry Messaging Agent, click perAgentperExtension.
5. Click Save all.
Mapping contact information fields for synchronization
and contact lookups
You can map contact information fields from the email applications on users' computers to the contact list fields on
the BlackBerry® devices. The information in the fields in the email applications synchronizes to the fields on the
BlackBerry devices. You can create the following types of field mappings on the BlackBerry® Enterprise Server:
• global field mappings: apply to all user accounts in a BlackBerry Domain
• user field mappings: apply to specific user accounts
You can map up to four fields that users define in the contact information on their computers to their BlackBerry
devices. When users request a remote contact lookup from the contact list, the fields that you configure display on
BlackBerry devices.
Map a contact information field in an email application to contact list fields
on BlackBerry devices
1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Synchronization.
2. Click Edit component.
3. On the Mappings for organizer data synchronization tab, for each type of organizer data, select the option in
the drop-down lists that you want to map the information to on BlackBerry devices.
4. Click Save all.
After you finish: To return the organizer data to the default settings, edit each mapping version by selecting the Edit
icon, select Reset to default and select Save all after modifying each mapping version.
Map a contact list field in an email application to a contact list field on a
BlackBerry device
1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.

Mapping contact information fields for synchronization and contact lookups

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