View The Current Settings For Corrective Calendar Synchronization - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual
Enterprise server for microsoft exchange version: 5.0 | service pack: 3
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Also See for PRD-10459-016 - Enterprise Server For MS Exchange:
- Getting started manual (15 pages) ,
- Administration manual (500 pages)
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Administration Guide
• To turn off corrective calendar synchronization for a specific user account, type traittool -user
<smtp_address> -trait ExchangeSmartSyncEnable -set false.
• To turn off corrective calendar synchronization for all user accounts that are associated with a BlackBerry
Enterprise Server, type traittool -server <server_name> -trait ExchangeSmartSyncEnable -set false.
• To turn off corrective calendar synchronization for all user accounts, type traittool -global -trait
ExchangeSmartSyncEnable -set false.
5.
Press ENTER.
Example: Turning off the process for all users
traittool -global -trait ExchangeSmartSyncEnable -set false
Example: Turning off the process for a specific user
traittool -user ian.dundas@blackberry.com -trait ExchangeSmartSyncEnable -set false
After you finish: To turn on corrective calendar synchronization process, type traittool -<level> -trait
ExchangeSmartSyncEnable -set true, where <level> is the SMTP address of a specific user account, the server name
of a specific BlackBerry Enterprise Server for all user accounts that are associated with the specific BlackBerry
Enterprise Server, or global for all user accounts.
View the current settings for corrective calendar synchronization
1.
Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server
instance.
2.
Extract the contents to a folder on the computer.
3.
At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
4.
Perform one of the following actions:
• To view the calendar synchronization settings for a specific user account, type traittool -user <smtp_address>
-list.
• To view the calendar synchronization settings for all user accounts that are associated with a BlackBerry
Enterprise Server, type traittool -server <server_name> -list.
• To view the calendar synchronization settings for all user accounts, type traittool -global -list.
5.
Press ENTER.
Example: Viewing the global calendar synchronization settings
traittool -global -list
318
Correcting calendar synchronization errors on devices
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Troubleshooting
