Appendix G Contacting Customer Support And Returning T320 Router Hardware; Locating T320 Component Serial Numbers Using The Cli - Juniper T320 Hardware Manual

APPENDIX G
Contacting Customer Support and
Returning T320 Router Hardware

Locating T320 Component Serial Numbers Using the CLI

Copyright © 2010, Juniper Networks, Inc.
Locating T320 Component Serial Numbers Using the CLI on page 259
Locating T320 Component Serial Number Labels on page 260
Contacting Customer Support on page 266
T320 Return Procedure on page 267
Tools and Parts Required to Remove Components from an M Series, MX Series, or T
Series Router on page 268
Packing the T320 Router for Shipment on page 268
Packing Router Components for Shipment on page 269
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the router or component. To list all of the
router components and their serial numbers, enter the following command-line interface
(CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version
Chassis
Midplane REV 07
FPM GBUS REV 04
FPM Display REV 05
CIP REV 06
PEM 1 Rev 04
SCG 0 REV 09
SCG 1 REV 09
Routing Engine 0 REV 07
Routing Engine 1 REV 07
CB 0 REV 02
CB 1 REV 16
FPC 0 REV 02
CPU REV 02
PIC 0 REV 01
PIC 1 REV 01
MMB 1 REV 02
FPC 1 REV 06
CPU REV 14
Part number Serial number
51766
710-004339 HJ1249
710-004461 HJ1142
710-002897 HK8861
710-002895 HJ1002
740-004359 PB15990
710-004455 HJ1568
710-004455 HN1604
740-014082 9009010618
740-014082 9009003642
710-007655 HS5914
710-002728 JG0451
710-010160 HV9173
710-010169 HW9186
750-004695 HD5985
750-003336 HG6072
710-010171 HR0877
710-005860 BE6882
710-001726 BF9669
Description
T320
T320 Backplane
T320 FPM Board
FPM Display
T-series CIP
Power Entry Module
T320 Sonet Clock Gen.
T320 Sonet Clock Gen.
RE-A-2000
RE-A-2000
Control Board (CB-T)
T-series Control Board
E-FPC Type 3
FPC CPU-Enhanced
1x Tunnel
4x OC-48 SONET, SMSR
MMB-288mbit
FPC Type 1
FPC CPU
259