Other Problems; Contacting Service - Dell 1355 Color Laser User Manual

Multifunction color printer
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Problem
Failed to execute ScanButton
Manager.
An unexpected error
occurred on ScanButton
Manager.

Other Problems

Problem
Condensation has occurred
inside the printer.
No file is displayed on the
operator panel when you are
selecting a file for Printing
from USB Memory feature.

Contacting Service

When you call for printer service, be prepared to describe the problem you are
experiencing or the error message on the display.
You need to know the model of your printer and serial number. See the label
located inside the side door of your printer.
500
Troubleshooting
Action
Uninstall ScanButton Manager on your computer and
then reinstall it.
Uninstall ScanButton Manager on your computer and
then reinstall it.
Action
This usually occurs within several hours after you heat
the room in winter. This also occurs when the printer is
operating in a location where relative humidity reaches
85% or more. Adjust the humidity or relocate the
printer to an appropriate environment.
Confirm that there are files with the supported file
formats (PDF, TIFF, or JPEG) in the USB storage
device.
If the target file is in a deep hierarchy in the USB
storage device, move the file to the root directory in
the USB storage device with your computer.
Shorten the target file name in the USB storage device
with your computer, and try printing again.

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Troubleshooting

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