Automatically Refreshing Status; Manually Triggering A Refresh; Viewing Refresh Details - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REFERENCE 10.3 30-03-2010 Reference Manual

6.4.1 Automatically Refreshing Status

The compliance status for all licensed products is automatically refreshed at the following times:
When you import purchase records. This ensures that a product's compliance status
immediately reflects any newly purchased licenses.
Each day at the time specified for the compliance engine's refresh schedule (see
"Configuring Compliance Settings," on page
status reflects any changes to the installation count for its discovered products.
In addition, the compliance status for an individual product is automatically refreshed when the
following actions occur on the product:
Creating or deleting an entitlement.
Adding, modifying, or deleting any entitlement entry that affects license quantity or installation
quantity. This includes purchase records, purchase record summaries, catalog products,
discovered products, and software collections.
Marking a discovered product installation (associated with an entitlement) as ignored.

6.4.2 Manually Triggering a Refresh

You can manually trigger a refresh of the compliance status for all licensed products. You cannot
manually trigger a refresh of an individual licensed product.
1 In ZENworks Control Center, click Asset Management > License Management to display the
License Management page.
2 Click Licensed Products to display the Licensed Products page.
A compliance refresh can also be triggered from the Discovered Products page.
3 In the Licensed Products panel, click Actions > Refresh Compliance Status.

6.4.3 Viewing Refresh Details

You can see information about the latest refresh above the menu bar of both the Licensed Products
page and Discovered Products page. This information includes the following:
The last time a compliance refresh was started and ended
What initiated the refresh
Whether it was a refresh of all products or a single product
The Compliance Status tab of the Licensed Product page also shows the time the license was last
refreshed. In addition, clicking License Management Reports > Software Compliance > Compliance
Report displays a column called More Recent Recalc that indicates if a license has been refreshed
more recently than the last full refresh of all licenses.
44 ZENworks 10 Asset Management Reference
29). This ensures that a product's compliance
Chapter 3,