Fpga Error Messages; Sip Diagnostics - Cisco 12000 - Series Chassis Modular Expansion Base Hardware Installation Manual

Chapter 6 Troubleshooting the Installation

FPGA Error Messages

If the SIP does not boot and you receive an error message indicating that there is a problem with the
Field-Programmable Gate Array (FPGA) image (or if the show led command display remains frozen in
IOS STRT state, you need to upgrade the FPGA image using the update-fpga option in the diag
command.
The diag command and the update-fpga option are documented in the Field Diagnostics for the Cisco
Note
12000 Series Internet Router document.
When the Cisco IOS image boots, it verifies that a compatible FPGA image is running on the router. The
major version number of the FPGA image must be the same as that expected by the Cisco IOS image;
the minor version number on the FPGA image must be the same as or greater than the minor version
number expected by the Cisco IOS image. For example, if the Cisco IOS image expects a minimum
FPGA image of 03.02, the software will verify that the actual major version number of the FPGA image
in the SIP bootflash is 03, and that the minor version number is 02 or above.
Example error messages indicating an FPGA problem appear as follows:
Error Message No FPGA image available for slot0. Please run field diagnostics image
on slot0 to upgrade the FPGA image.
Error Message FPGA image not appropriate or corrupted for slot0. Please run field
diagnostics on slot0 to upgrade the FPGA image.
Do not confuse the SIP bootflash with the route processor (RP) bootflash. FPGA images are loaded only
Note
to the SIP bootflash.

SIP Diagnostics

Output from this procedure will vary slightly depending on which SIP you are using, but the basic
Note
information will be the same.
SIP field diagnostic software is designed to identify any faulty SIP within a Cisco 12000 series router.
Before Cisco IOS Release 12.0(22)S, the field diagnostic software was imbedded within the Cisco IOS
software. Starting with Cisco IOS Release 12.0(22)S, this software is unbundled from the main image
and must be downloaded from Cisco.com using the IOS Upgrade Planner.
Release 12.0(32)SY1, OL-8831-01, Rev. G6, July 19, 2007
There is currently no valid FPGA image in the bootflash of the SIP. You must load a
Explanation
valid FPGA image to the SIP bootflash.
The FPGA image currently loaded in the SIP bootflash is not compatible with the Cisco
Explanation
IOS software release currently running on the router or is corrupted. Upgrade the FPGA image to
the correct version.
Cisco 12000 Series Router SIP and SPA Hardware Installation Guide
SIP Diagnostics
6-7