Warranty And Service; F Or S Ervice; What Is Not Covered - Dacor Epicure ER36D Use & Care Manual

Getting Help
Before you request service, please review the Before You Call
for Service section on page 31. If you have performed the
checks in the Problem Solution Guide and the problem has not
been remedied, please contact us at one of the numbers below.
Prior to requesting service, it is helpful to be familiar with the war-
ranty terms and conditions listed in the Warranty on this page.
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 . . - 4:00
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For non-warranty repairs, call:
Dacor Customer Service
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 . . - 5:00
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Contact us through our web site at:
www.Dacor.com
At Dacor, we believe that our quality of service equals that of
our product. Should your experience with our service network
or product be different, please contact our Customer Service
Team and share your encounter with us. We will do our utmost to
resolve the situation for you and deliver on our Dacor promise.
If you need anything clarified, just let us know.
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES:
DACOR RANGES
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one year of the
original date of purchase, due to a defect in material or workman-
ship, DACOR will remedy the defect without charge to you or sub-
sequent users. The owner must provide proof of purchase upon
request, and have the appliance accessible for service.
*Warranty is null and void if non-ETL approved product is trans-
ported from the U.S.

Warranty and Service

. . Pacific Time
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. . Pacific Time
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OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one year of the
original date of purchase, due to a defect in material or workman-
ship, DACOR will furnish a new part, F.O.B. factory to replace the
defective part. All delivery, installation, and labor costs are the
responsibility of the purchaser. The owner must provide proof of
purchase, upon request, and have the appliance accessible for
service.

What Is Not Covered

• Service calls to educate the customer in the proper use and
care of the product.
• Failure of the product when used for commercial, business,
rental or any application other than for residential consumer
use.
• Replacement of house fuses or fuse boxes or resetting of
circuit breakers.
• Damage to the product caused by accident, fire, flood or
other acts of God.
• Breakage, discoloration or damage to glass, metal surfaces,
plastic components, trim, paint or other cosmetic finish,
caused by improper usage or care, abuse or neglect.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WAR-
RANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE,
NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE
FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUM-
BIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED
IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PUR-
CHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL
EXPENSE OR CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied war-
ranty lasts, or do not allow the exclusion or limitation of inconse-
quential damages, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.
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