Problem
Igniter continues to spark
(click) after flame ignites.
Flame goes out at low setting.
Getting Help
Before you request service:
1. Review the Before You Call for Service section of this manual (see page 52).
2. Use the helpful tips found in our Problem Solution Guide.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service Center
at the number below.
Dacor's Customer Service Center is available 6:00
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
Replacement Parts
Replacement parts my be ordered through your dacor dealer, or contact Dacor Customer Service at (800) 793-0093,
extension 2813.
Before You Call for Service
May Be Caused By
Burner is cold.
Flame distorted by air draft.
Wet or dirty igniter.
Burner ring or burner cap is dirty.
Burner ring or burner cap not prop-
erly positioned.
Air intake holes obstructed.
Low gas pressure.
Warranty and Service
Burners may continue to spark for up to 60
seconds when cold and set to low. See Oper-
ating the Cooktop section for more informa-
tion on how to minimize.
Minimize any air drafts around the range.
Close nearby windows.
Clean and dry according to Care and Clean-
ing section.
Clean and dry according to Care and Clean-
ing section.
Make sure burner is assembled according to
the Setting Up Your Range section.
Check to make sure air holes above knobs are
not blocked.
Contact gas company.
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What to Do