Before You Call For Service - Dacor Epicure ER36D Use & Care Manual

Problem Solution Guide - Oven
NOTE: See Common Problems When Using the Bake Mode in the Operating the Oven section for problems with cooking food.
Problem
Nothing works.
Oven will not heat.
Oven shuts off by itself after it has
been on for 12 hours.
Time on display not correct.
Time flashes on display.
Oven does not self clean.
Oven lights will not work.
Foods over or under cook.
Cooling fan continues to run after
oven is turned off.
Oven door will not open.

Before You Call for Service

May Be Caused By
Range not connected to electrical power. Have electrician connect range to properly wired
Power is off.
Control panel locked.
Power outage.
Oven setting not correct.
Oven set for delay timed cooking.
Attempting to broil with meat probe
connected.
12 hour timer is on. Unit is set to turn
off automatically after 12 hours of con-
tinuous use.
Time of day not set.
Power failure or power was turned off.
Power failure or power was turned off.
Door not shut tightly.
Oven set for delay timed cleaning.
Model ER48D only: Other oven is on or
slef-cleaning
Oven not set properly.
Meat probe connected.
Oven in self clean mode.
Light bulbs burned out.
Incorrect cooking time or temperature.
Normal operation.
Oven is set to self clean.
electrical connection.
Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.
Press CANCEL-SECURE key for four seconds to
reactivate control panel.
Contact power company.
Press CANCEL-SECURE, then follow instructions in
Operating the Oven section of this manual.
Oven will turn on automatically at preset time. Press
CANCEL-SECURE to return to normal operation.
Broil and convection broil settings will not work when
meat probe is connected. Disconnect meat probe.
Turn off 12 hour timer. See page 15.
Set time. See Setting Up Your Range section.
Reset time. See Setting Up Your Range section.
Reset time. See Setting Up Your Range section.
Check for obstructions. Close door tightly.
Oven will start to self clean at preset time. Press
CANCEL-SECURE to return to normal operation.
Due to power consumption on model ER48D, one
oven cannot self clean while the other is in use or
self cleaning. Turn off other oven.
Follow instructions in Cleaning and Maintenance
section of this manual.
Oven will not start self clean cycle when meat probe
is connected. Disconnect and remove meat probe.
Lights do not work when oven is in self clean mode.
Replace light bulbs. See Cleaning and Mainte-
nance section.
Follow instructions in Operating the Oven section.
The cooling fan may run for a while after the oven is
turned off, until the internal parts have cooled.
Check display. If "LOCK" appears on display oven
door cannot be opened. Wait for oven to complete
self clean cycle or press CANCEL-SECURE. Door will
unlock once oven has cooled.
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What to Do
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