Lexmark 12N0008 - C 910 Color LED Printer User Manual page 41

Symptom
Pages are not stapled.
Punched holes are not
in the proper position.
You cannot print
requested envelopes.
Cause
You are trying to staple too
many sheets.
The staple cartridge is empty.
The stapler is jammed.
The printer and finisher are not
aligned properly.
You hole punched a printed job
on different finishers.
You are trying to print envelope
sizes other than C5 or B5 with
the finisher attached to the
printer.
Solution
Reduce the number of pages in the staple job.
The finisher can staple up to 30 sheets of 20 lb paper.
If you attempt to staple a larger stack of paper, the
finisher ejects the stack without stapling it.
Install a new staple cartridge. See "Stapling" on
page 26 for instructions.
Check the stapler for a staple jam. See "Clearing
staple jams" on page 56 for instructions.
Align the top of the finisher with the printer. See
"Aligning the top of the finisher" on page 15 for
instructions.
Move the alignment of the finisher to compensate for
the hole punch difference. See "Hole punch
adjustment" on page 44 for instructions.
Move the finisher away from the printer. Reinstall the
printer exit tray. Turn the printer off. Wait 15 seconds
and turn the printer on. Resend the envelope print job.
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Troubleshooting