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Brother HL-1870n Network User's Manual

Multi-protocol print server
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  • Page 1 ’ ’ Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. http://solutions.brother.com The Brother Solutions Center ( ) is your one stop resource for all your...
  • Page 2 Trademarks Brother is a registered trademark of Brother Industries, Ltd. HP, HP/UX,JetDirect and JetAdmin are trademarks of Hewllet-Packard Company. DEC, DEC server, VMS, LAT, and ULTRIX are trademarks of Digital Equipment Corporation. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corporation.
  • Page 3 Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS CHAPTER ONE UNIX PRINTING PRINTING FROM UNIX/LINUX USING TCP/IP Overview TCP/IP General TCP/IP UNIX Host Configuration Linux Configuration HP/UX Configuration IBM RS/6000 AIX Configuration Sun Solaris 2.x Configuration SCO UNIX Configuration 1-10 DEC TCP/IP Servers for VMS(UCX) 1-11 TGV's Multinet 1-11...
  • Page 5 CHAPTER TWO TCP/IP PRINTING PRINTING FROM WINDOWS NT OR WINDOWS 2000/XP, LAN SERVER AND WARP SERVER Overview Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration Windows 2000/XP Printing (Printer Driver not yet installed) Standard TCP/IP Port Printing IPP Printing from Windows 2000/XP Clients IPP printing from Windows 95/98/Me Clients Windows 2000/XP Printing (Printer Driver already installed) Windows NT 4.0 Printing...

  • Page 6: Overview

    CHAPTER THREE PEER TO PEER PRINTING HOW TO PRINT IN A WINDOWS 95/98/ME PEER TO PEER NETWORK Overview TCP/IP Printing Installing the Brother Peer to Peer Software Associating to the printer Adding a Second Brother LPR Port Other Sources of Information CHAPTER FOUR NETBIOS PEER TO PEER PRINTING HOW TO PRINTING USING NETBIOS ON WINDOWS 95/98/ME/NT/2000/XP, LAN SERVER AND OS/2 WARP SERVER...
  • Page 7 Associating the printer Windows 95/98/Me Windows NT4.0/2000/XP Adding a Second NetBIOS Print Port Windows 95/98/Me Windows NT4.0/2000/XP LAN Server/OS/2 Warp Server Configuration Server Configuration: Workstation Configuration: Other Sources of Information CHAPTER FIVE HOW TO CONFIGURE INTERNET PRINTING FOR WINDOWS 95/98/ME NT 4.0/WINDOWS 2000/XP INTERNET PRINTING INSTALLATION Overview Brother Internet Print General Information...
  • Page 8 Brother Internet Print Using a Web Browser to configure the Print Server Brother Internet Print Using TELNET to Configure the Print Server Brother Internet Print Installing the BIP software on Windows 95/98/Me/NT4.0/2000/XP Setup from CD-ROM Adding a Second Brother Internet Port Windows 2000/XP IPP Printing 5-10 Specifying a different URL...
  • Page 9 Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using BRAdmin Configuring the Brother Print Server (Queue Server Mode in NDS mode) using BRAdmin Configuring the Brother Print Server (Queue Server Mode in NDS mode) using Novell NWADMIN and BRAdmin Configuring the Brother Print Server (Remote Server Mode in NDS mode) using Novell NWAdmin and BRAdmin 6-10...
  • Page 10 CHAPTER SEVEN APPLETALK (ETHERTALK) TCP/IP PRINTING PRINTING FROM A MACINTOSH Overview Macintosh Configuration Operation How to Select the Print Server (AppleTalk/EtherTalk) How to Select the Print Server (TCP/IP) Changing the Configuration Other Sources of Information CHAPTER EIGHT DLC PRINTING PRINTING FROM WINDOWS NT OR WINDOWS 2000 Overview Configuring DLC on Windows NT/2000 Windows 2000 Printer Setup...
  • Page 11 CHAPTER NINE LAT NETWORK CONFIGURATION PRINTING FROM DEC LAT SYSTEMS Overview LAT Concepts VMS LAT Host Configuration Eliminating Blank Pages PATHWORKS for DOS Configuration PATHWORKS for Windows 95/98/NT4.0 PATHWORKS for Macintosh Configuration DECprint Supervisor Configuration Notes Installation on Other Host Computers CHAPTER TEN BANYAN VINES NETWORK CONFIGURATION PRINTING FROM BANYAN VINES SYSTEMS Overview...
  • Page 12 CHAPTER ELEVEN WEB BASED MANAGEMENT HOW TO USE A WEB BROWSER TO MANAGE YOUR DEVICE Overview 11-1 How to connect to your printer using a Browser 11-2 Other Sources of Information 11-2 CHAPTER TWELVE TCP/IP CONFIGURATION ASSIGNING TCP/IP INFORMATION Overview 12-1 Using the printer control panel to allocate an IP address (printers with LCD panels only)
  • Page 13 CHAPTER THIRTEEN TROUBLESHOOTING Overview 13-1 Installation problems 13-2 Intermittent Problems 13-5 TCP/IP Troubleshooting 13-6 UNIX Troubleshooting 13-7 Windows NT/LAN Server (TCP/IP) Troubleshooting 13-9 Windows 95/98/Me Peer to Peer Print (LPR) Troubleshooting 13-9 Windows 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting 13-10 Windows 95/98/Me/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting 13-10...
  • Page 14 APPENDIX Appendix A General Information Appendix B Using Services General Appendix C Reloading the Print Server Firmware General Reloading firmware using BRAdmin Reloading process Reloading using the FTP Protocol from a command prompt Reloading using the FTP Protocol from a Web Browser INDEX xiii...
  • Page 15 IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 09907-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Brother Network Card (BR-net) Model Number: NC-4100h complies with Part 15 of the FCC Rules.
  • Page 16 Industry Canada Compliance Statement (For Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity (Europe) Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents.

  • Page 17: Tcp/Ip

    CHAPTER 1 UNIX PRINTING CHAPTER ONE Unix Printing Printing from Unix/Linux using TCP/IP Overview Brother print servers are supplied with the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. Since virtually all UNIX host computers support TCP/IP, this capability allows a printer to be shared on a UNIX Ethernet network.
  • Page 18 CHAPTER 1 UNIX PRINTING TCP/IP Brother print servers appear to the network as a UNIX host computer with a unique IP address running the lpd, line printer daemon protocol. As a result, any host computer that supports the Berkeley remote LPR command can spool jobs to Brother print servers without the need for any special software on the host computer.

  • Page 19: General Tcp/Ip Unix Host Configuration

    CHAPTER 1 UNIX PRINTING General TCP/IP UNIX Host Configuration The configuration process for most UNIX systems is described in the following steps. As this process varies, we recommend that you refer to your system documentation (or man pages) for additional information. 1.
  • Page 20 CHAPTER 1 UNIX PRINTING Choose one of the available services (a service name will be used in step 3): BINARY_P1 Binary data TEXT_P1 Text data (CR added) You may set up multiple print queues on your UNIX host computer for the same print server, each one with a different service name (for example, one queue for binary graphics jobs and one for text jobs).
  • Page 21 CHAPTER 1 UNIX PRINTING The rm and rp options are not available on some UNIX systems, so if necessary check your documentation (or man pages) to determine the equivalent options. Users of Berkeley-compatible UNIX systems can use the lpc command to obtain the printer status: %lpc status laser1:...

  • Page 22: Linux Configuration

    CHAPTER 1 UNIX PRINTING Linux Configuration If you do not wish to use the command line interface to configure your Linux distribution, you may wish to use the Linux Printer System Manager application on your GUI. To do this, do the following: 1.

  • Page 23: Hp/Ux Configuration

    CHAPTER 1 UNIX PRINTING HP/UX Configuration In the case of HP/UX10.xx, the sam program is used to set up the remote printer. The steps are as follows: 1. Execute the sam program. From the list of options, select Printers and Plotters 2.

  • Page 24: Ibm Rs/6000 Aix Configuration

    CHAPTER 1 UNIX PRINTING IBM RS/6000 AIX Configuration The RS/6000 AIX operating system uses the smit program to set up the remote printer. The procedure is as follows for AIX 4.0 and later: 1. Enter smit and select "devices" 2. Select "Printer/Plotter" 3.

  • Page 25: Sun Solaris 2.X Configuration

    CHAPTER 1 UNIX PRINTING Sun Solaris 2.x Configuration Sun Solaris 2.x uses the lpsystem and lpadmin programs for remote printer configuration: lpsystem -t bsd prnservername lpadmin -p queue -s prnservername!prnserverservice (not required on newer Solaris systems) accept queue (not required on newer Solaris systems) enable queue Where queue is the name of the local print queue.

  • Page 26: Sco Unix Configuration

    CHAPTER 1 UNIX PRINTING SCO UNIX Configuration To configure a printer in version Version 5.x of SCO Unix, use the SCOADMIN program. 1. Select Printers and then Print Manager 2. On the menu select Printer and then Add Remote followed by Unix… 3.

  • Page 27: Dec Tcp/Ip Servers For Vms(Ucx)

    CHAPTER 1 UNIX PRINTING DEC TCP/IP Servers for VMS(UCX) You need to run the sys$system:ucx:$lprsetup command, specify a printer name, and then enter the print server IP address as the remote system name. Specify one of the print server services (see beginning of this section for options) as the remote system printer name (accept the defaults for other questions).
  • Page 28 CHAPTER 1 UNIX PRINTING where <queuename> is the new AS/400 print queue name, <service> is the print BINARY_P1 or TEXT_P1 server service name, , <driver> is the OS/400 printer driver name (*HP4 is recommended if in doubt), and <ipaddress> is the IP address of the print server.Note that the IP address and description must be enclosed in single quotes.

  • Page 29: Other Systems

    CHAPTER 1 UNIX PRINTING Other Systems Other systems use similar programs to set up print servers. These programs will generally ask for the following information: Requested information: You should use: remote printer Binary or Text service name remote host computer name Any name (must match the name in the printcap file, if any) or in some cases, you may enter the print server IP...

  • Page 30: Printing From Windows Nt Or Windows 2000/Xp, Lan Server

    CHAPTER 2 TCP/IP PRINTING CHAPTER TWO TCP/IP Printing Printing from Windows NT or Windows 2000/XP, LAN Server and Warp Server Overview Users of Windows NT can print directly to a network ready Brother printer using the TCP/IP protocol. Microsoft Windows NT 3.5x and NT 4.0 users must install Microsoft's "TCP/IP printing"...

  • Page 31: Windows Nt 3.5X/Nt 4.0/2000/Xp (Tcp/Ip) Configuration

    CHAPTER 2 TCP/IP PRINTING Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration If you have not already done so, install the TCP/IP protocol onto your Windows NT system. This is done via the Network icon in the Control Panel window of the Windows NT system (the Control Panel is in the Main window on NT 3.5x systems, or use the Start button on NT 4.0 to access the Settings/Control Panel menu).

  • Page 32: Windows 2000/Xp Printing (Printer Driver Not Yet Installed)

    CHAPTER 2 TCP/IP PRINTING Windows 2000/XP Printing (Printer Driver not yet installed) By default, Windows 2000/XP systems install with all the necessary software required for you to be able to print. This chapter describes the two most commonly used configurations, Standard TCP/IP Port printing and IPP (Internet Printing Protocol).

  • Page 33: Ipp Printing From Windows 2000/Xp Clients

    CHAPTER 2 TCP/IP PRINTING IPP Printing from Windows 2000/XP Clients If you wish to print using the IPP protocol, follow these steps: 1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will now start. Click on "Next" 2.

  • Page 34: Windows 2000/Xp Printing (Printer Driver Already Installed)

    CHAPTER 2 TCP/IP PRINTING Windows 2000/XP Printing (Printer Driver already installed) If you have already installed the printer driver and wish to configure it for network printing, follow these steps: 1. Select the printer driver you wish to configure 2. Select File and then chose Properties 3.

  • Page 35: Windows Nt 4.0 Printing (Printer Driver Not Yet Installed)

    CHAPTER 2 TCP/IP PRINTING Windows NT 4.0 Printing (Printer Driver not yet installed) 1. Go to the Start button, choose Settings, and then select Printers. Double click the Add Printer icon to get the Add Printer Wizard. Click. Select My Computer (Not Network Printer) and click on Next. 2.

  • Page 36: Windows Nt 4.0 Printing (Printer Driver Already Installed)

    CHAPTER 2 TCP/IP PRINTING Windows NT 4.0 Printing (Printer Driver already installed) Follow these steps if the printer driver is already installed. 1. Click on Start then select Settings/Printers to display the currently installed printer drivers. 2. Double click the printer driver you wish to configure and select Printer menu and then choose Properties.

  • Page 37: Windows Nt 3.5X Printing

    CHAPTER 2 TCP/IP PRINTING Windows NT 3.5x Printing 1. Go into the Control Panel and run the Network applet. 2. Select Add Software and TCP/IP Protocol and related components. 3. Select the TCP/IP Network Printing Support check box. And then click on the Continue button.

  • Page 38: Lan Server, Os/2 Warp Server Configuration

    CHAPTER 2 TCP/IP PRINTING LAN Server, OS/2 Warp Server Configuration Brother print servers will work with IBM LAN Server, OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the file server (TCP/IP is supplied as standard with LAN Server V4.0 and later as well as Warp Server). Use the following procedure to configure the print server on an LAN Server or OS/2 Warp Server file server, or on an OS/2 Warp Connect workstation: Server Configuration...
  • Page 39 CHAPTER 2 TCP/IP PRINTING You will get the Settings window. Enter the following: LPD server The Brother print server name (from the HOSTS file) or its IP address. LPD printer For most applications, use the Brother print server 'binary' service BINARY_P1. However, if you are printing text files from the DOS or OS/2 command prompt, you should use the text service TEXT_P1, which will add carriage returns for proper formatting of the data (but will...

  • Page 40: Other Sources Of Information

    CHAPTER 2 TCP/IP PRINTING 9. The Brother print server will appear as a standard OS/2 printer to application programs. To make the print server operate transparently with DOS programs, execute the following command on each workstation: 10. NET USE LPT1: \\servername\alias 11.

  • Page 41: Overview

    CHAPTER 3 TCP/IP PEER TO PEER PRINTING CHAPTER THREE Peer to Peer Printing How to Print in a Windows 95/98/Me Peer to Peer network Overview Microsoft's Windows 95/98/Me operating systems features built-in networking capabilities. These capabilities allow a Windows PC to be configured as a client workstation in a file server based network environment.

  • Page 42: Tcp/Ip Printing

    CHAPTER 3 TCP/IP PEER TO PEER PRINTING TCP/IP Printing Our Peer to Peer printing software requires the TCP/IP protocol to be installed on your Windows peer-to-peer computers and an IP Address has to be defined for the print server. Refer to your Windows documentation for more information on how to configure the TCP/IP protocol on your Windows PC.

  • Page 43: Associating To The Printer

    CHAPTER 3 TCP/IP PEER TO PEER PRINTING Associating to the printer You must now create a printer on your Windows system using the standard Windows printer setup procedure. 1. To do this, go the Start button, select Setting and then Printers. 2.

  • Page 44: Other Sources Of Information

    CHAPTER 3 TCP/IP PEER TO PEER PRINTING Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer to chapter 12 of this user guide to learn how to configure the IP address of the printer.

  • Page 45: Overview

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING CHAPTER FOUR NetBIOS Peer to Peer Printing How to Printing using NetBIOS on Windows 95/98/Me/NT/ 2000/XP, LAN Server and OS/2 Warp Server Overview Brother print server range supports SMB (Server Message Block) over the TCP/IP protocol via the NetBIOS interface. This means that just like regular Windows PC’s, Brother printers can appear in your network neighborhood.

  • Page 46: Print Server Configuration

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Print Server Configuration In order for this function to work, you must correctly change the DOMAIN name or WORKGROUP name to match that of your network. Once this is done, the print server will appear automatically in your network neighborhood and you will be able to send print documents to it without having to install additional software.

  • Page 47: Changing The Workgroup/Domain Name Using Telnet Or Brconfig Or A Web Browser

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Changing the workgroup/domain name using TELNET or BRCONFIG or a web browser If you are unable to use the BRAdmin application, you can use TELNET, a web browser or the BRCONFIG Remote console program (BRCONFIG requires the IPX/SPX protocol to be installed on your PC).

  • Page 48: Installing The Brother Netbios Port Monitor

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Installing the Brother NetBIOS Port Monitor 1. Start the CD-ROM installation menu program according to the Quick Setup guide. 2. Select the proper Model and Software Installation menu. Then select the Network Print Software menu to start the Brother Network Print Software installation program.

  • Page 49: Associating The Printer

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Associating the printer 1. You must now create a printer on your Windows 95/98/Me and NT4.0/2000 system using the standard Windows printer setup procedure. To do this, go the Start button, select Setting and then Printers. Windows 95/98/Me 2.

  • Page 50: Windows Nt4.0/2000/Xp

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Windows NT4.0/2000/XP 2. Select Add Printer to begin the printer installation. 3. Click Next when you get the add Printer Wizard window. 4. Select My Computer when you are asked how the printer is connected to your computer, and then push Next.

  • Page 51: Adding A Second Netbios Print Port

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Adding a Second NetBIOS Print Port 1. You do not need to re-run the installation program to add a new NetBIOS port. Instead, press the Start button, select Settings, and open the Printers windows. Click on the icon of the printer that you wish to configure, select File from the Menu bar, and then choose Properties.

  • Page 52: Lan Server/Os/2 Warp Server Configuration

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING LAN Server/OS/2 Warp Server Configuration As Brother print servers support the SMB protocol over TCP/IP via a NetBIOS interface, you can easily configure your printer to work with an IBM LAN Server and OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the fileserver.

  • Page 53: Other Sources Of Information

    CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer chapter 12 of this user guide to learn how to configure the IP address of the printer.

  • Page 54: Overview

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION CHAPTER FIVE How to Configure Internet Printing for Windows 95/98/Me NT 4.0/Windows 2000/XP Internet Printing Installation Overview Brother's Brother Internet Print (BIP ) software, for Windows 95/98/Me/NT4.0, allows a PC user at one location, to send a print job to a Brother Printer at a remote location via the Internet.

  • Page 55: Brother Internet Print General Information

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print General Information The BIP software is installed using a standard Windows 95/98/Me/NT4.0/2000/XP Installation Wizard. It creates a virtual port on the Windows 95/98/Me/NT4.0/2000/XP PC that operates in a similar way to the standard LPT1 printer port from the Application program point of view.

  • Page 56: Brother Internet Print Configuring The Brother Print Server

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Configuring the Brother Print Server The print server can be configured using BRAdmin, by using a web browser, or by using the TELNET command. Print Server Configuration Checklist Before configuring the print server to receive BIP jobs, be sure that the E-mail server at the remote site (the receiving end) is configured to handle the TCP/IP POP3, and SMTP protocols (SMTP is only required if the notification feature is enabled).

  • Page 57: Brother Internet Print Using Bradmin To Configure The Print Server

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using BRAdmin to Configure the Print Server Skip this section if you wish to use the print server remote console or Web Browser to configure the print server. Using the BRAdmin application, you can configure the Brother print server using the TCP/IP protocol, or the IPX protocol.

  • Page 58: Brother Internet Print Using A Web Browser To Configure The Print Server

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using a Web Browser to configure the Print Server 1. Connect to the printer server IP address using your web browser. 2. When you reach the network configuration screen, you will be prompted for a password.

  • Page 59: Brother Internet Print Using Telnet To Configure The Print Server

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using TELNET to Configure the Print Server Skip this section if you used BRAdmin or a Web Browser to configure the remote print server. As an alternative to BRAdmin, you can use the print server remote console to configure the print server.

  • Page 60: Brother Internet Print Installing The Bip Software On Windows 95/98/Me/Nt4.0/2000/Xp

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Installing the BIP software on Windows 95/98/Me/NT4.0/2000/XP To install the BIP software on a Windows 95/98/NT4.0/2000/XP PC, execute the following steps: • Be sure that the PC is running an E-mail program (for example, Microsoft Outlook) that is capable of sending E-mail message using Winsock.
  • Page 61 CHAPTER 5 BIP INTERNET PRINTING INSTALLATION 11. Once your computer has re-started you must create a printer on your Windows 95/98/Me/NT4.0/2000/XP system using the standard Windows 95/98/Me/NT4.0/2000/XP printer setup procedure. To do this, go the Start button, select Settings and then Printers. 12.

  • Page 62: Adding A Second Brother Internet Port

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Adding a Second Brother Internet Port You should not re-run the install program to add a new Brother Internet Port. Instead, press the Start button, select Settings, and open the Printers windows. Click on the icon of a printer that is using BIP, select File from the menu bar, and then choose Properties.

  • Page 63: Windows 2000/Xp Ipp Printing

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Windows 2000/XP IPP Printing Use the following instructions if you wish to use the IPP printing capabilities of Windows 2000. 1. Run the Add Printer Wizard and click the Next button when you see the “Welcome to the Add Printer Wizard”...

  • Page 64: Specifying A Different Url

    CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Specifying a different URL Please note that there are several possible entries that you can enter for the URL field. http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. Please note the “Get More Info”...

  • Page 65: Overview

    CHAPTER 6 NOVELL NETWARE PRINTING CHAPTER SIX Novell NetWare Printing How to configure Novell NetWare Printing Overview Brother print servers allow NetWare client PCs to print jobs on the same printer as TCP/IP or other network protocol users. All NetWare jobs are spooled through the Novell server and delivered to the printer when it is available.

  • Page 66: General Information

    CHAPTER 6 NOVELL NETWARE PRINTING General Information In order to use a Brother print server on a NetWare network, one or more file servers must be configured with a print queue that the print server can service. Users send their print requests to the file server's print queue, and the jobs are then spooled (either directly, or in the case of remote printer mode, via an intermediate print server) to the appropriate Brother print server.

  • Page 67: Creating A Ndps Printer Using Nwadmin For Netware5

    CHAPTER 6 NOVELL NETWARE PRINTING Creating a NDPS Printer Using NWADMIN for NetWare5 With NetWare 5, Novell has released a new preferred printing system called Novell Distributed Print Services (NDPS). Before the print server can be configured, NDPS must be installed on the NetWare 5 server and an NDPS Manager configured on the server.

  • Page 68: Ndps Broker

    CHAPTER 6 NOVELL NETWARE PRINTING NDPS Broker When NDPS is installed, an NDPS broker is loaded onto the network. One of the Broker services Resource Management Service allows Printer Drivers to be installed onto the server for use with Printer Agents. To add a Printer Driver to the Broker: 4.

  • Page 69: Creating A Printer Agent

    CHAPTER 6 NOVELL NETWARE PRINTING Creating a Printer Agent 1. In NetWare Administrator, select object | create | NDPS Printer. Enter the NDPS printer name. For further information regarding NDPS printers and printing please refer to the “Other Sources of Information”...

  • Page 70: Mode) Using Bradmin

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using BRAdmin 1. Make sure that you logged in as SUPERVISOR (NetWare 2.xx or 3.xx) or ADMIN (NetWare 4.xx or later). 2. Start BRAdmin. 3.

  • Page 71: Configuring The Brother Print Server (Queue Server Mode In Nds Mode Using Bradmin

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in NDS mode) using BRAdmin 1. Make sure that you logged in as ADMIN in NDS mode. 2. Start BRAdmin. 3. One or more print server services will appear in the list of printers (the default node names are BRN_xxxxxx, where "xxxxxx"...

  • Page 72: Configuring The Brother Print Server (Queue Server Mode In Nds Mode Using Novell Nwadmin And Bradmin

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in NDS mode) using Novell NWADMIN and BRAdmin If you do not wish to use the Brother BRAdmin application solely to configure your NetWare file server, use the following instructions for configuration using the NWADMIN application in conjunction with the BRAdmin application.
  • Page 73 CHAPTER 6 NOVELL NETWARE PRINTING Enter the NetWare print server name of the print server exactly as it appeared in the NetWare tab of the BRAdmin application (this will generally be the BRN_xxxxxx_P1 default service name, unless you changed the name). You can find the current service name and MAC address by printing out the printer configuration page.

  • Page 74: Configuring The Brother Print Server (Remote Server Mode In Nds Mode Using Novell Nwadmin And Bradmin

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Remote Server Mode in NDS mode) using Novell NWAdmin and BRAdmin To configure a Brother print server for remote printer mode with NWADMIN (NetWare Administrator utility) and BRAdmin, you will need to perform the following steps: 1.
  • Page 75 CHAPTER 6 NOVELL NETWARE PRINTING You can find the NetWare server name and MAC address by printing out the printer configuration page. Refer to the User’s Guide for information on how to print the configuration page on your print server. 14.

  • Page 76: Configuring The Brother Print Server (Queue Server Mode In Bindery Emulation Mode) Using Pconsole And Brconfig

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using PCONSOLE and BRCONFIG 1. Login as Supervisor (NetWare 3.xx) or ADMIN (NetWare 4.1x or later; be sure to specify the /b option for bindery mode). 2.
  • Page 77 CHAPTER 6 NOVELL NETWARE PRINTING 16. Force the print server to rescan file servers for print jobs. You may either turn the printer off and on again or you may down the print server in PCONSOLE as follows: • In the Available Options menu, highlight print server Information, and press ENTER.

  • Page 78: Configuring The Brother Print Server (Queue Server Mode In Nds Mode Using Pconsole And Brconfig

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in NDS mode) using PCONSOLE and BRCONFIG 1. Make sure that you are logged in as ADMIN in NDS mode on the NetWare 4.1x file server. 2. Run the PCONSOLE utility from PC workstation. 3.
  • Page 79 CHAPTER 6 NOVELL NETWARE PRINTING 15. Highlight the Printers option in the print server Information menu. 16. Press INSERT and select the name of the printers you entered in Step 12. 17. Press ESCAPE several times to return to DOS. 18.

  • Page 80: Configuring The Brother Print Server (Remote Printer Mode) Using Pconsole And Brconfig

    CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Remote Printer Mode) using PCONSOLE and BRCONFIG 1. Make sure that the PSERVER NLM (NetWare Loadable Module) is loaded on your file server. 2. Log into the file server from your PC workstation as ADMIN if you are using NetWare 4.1x (if you want NDS support, do not login under bindery mode).
  • Page 81 CHAPTER 6 NOVELL NETWARE PRINTING The following steps apply to configuring a remote printer on NetWare 3.xx systems: Select print server Information from the PCONSOLE main menu and choose the name of the PSERVER NLM. Select print server configuration and then printer configuration. Select any "Not Installed"...

  • Page 82: Other Sources Of Information

    CHAPTER 6 NOVELL NETWARE PRINTING For example, to set up remote "Printer 3" for a Brother printer with the print server BRN_310107_P1 using the PSERVER NLM called BROTHER1PS, you would type: SET NETWARE NPRINTER BROTHER1PS 3 ON BRN_310107_P1 SET NETWARE RESCAN EXIT You can also enter the remote printer name using your web browser by connecting to the Brother print server using the TCP/IP protocol and selecting...

  • Page 83: Overview

    CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING CHAPTER SEVEN AppleTalk (EtherTalk) TCP/IP Printing Printing From a Macintosh Overview Brother print server's support the AppleTalk protocol running over Ethernet (also known as EtherTalk). This allows Macintosh users to print at the same time as all other Ethernet network using the AppleTalk (also referred to as EtherTalk) protocol.

  • Page 84: Macintosh Configuration

    CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING Macintosh Configuration Your Brother Printer is compatible with the standard Apple LaserWriter 8 printer driver (earlier versions of the LaserWriter drivers may crash or cause PostScript errors on large networks). If you do not have the LaserWriter 8 driver you must install them.

  • Page 85: How To Select The Print Server (Appletalk/Ethertalk)

    CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING How to Select the Print Server (AppleTalk/EtherTalk) 1. Open the Chooser from the Apple Menu on the Macintosh, and then click on the LaserWriter icon (if necessary, select the appropriate AppleTalk zone from the Network Control Panel). Figure 2 Macintosh Chooser 2.

  • Page 86: How To Select The Print Server (Tcp/Ip)

    CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING How to Select the Print Server (TCP/IP) Apple has developed the "Desktop Printer" utility, this can be found from the Apple menu (this is only available from System 8.6 or later). When you run it you will see the following screen: Figure 3 Selecting LPR Printing 1.
  • Page 87 CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING 2. At this point we must select the correct PPD file for the printer and also configure the correct LPR information. Click the "Change" button in the "PostScript Printer Description (PPD) File" section. Insert the CD-ROM that contains the PPD file for the printer and select the appropriate PPD file.

  • Page 88: Changing The Configuration

    CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING 5. Click "OK" to go back to the previous screen. 6. You are now ready to create the printer for use. To do that, click the "Create" button and you will see the following: Figure 6 Saving the printer to the Desktop 7.

  • Page 89: Overview

    CHAPTER 8 DLC PRINTING CHAPTER EIGHT DLC Printing Printing from Windows NT or Windows 2000 Overview DLC is a simple protocol that is included in Windows NT and Windows 2000 as standard. It can be used on other operating systems (such as Windows 3.x) with the addition of vendor-supplied software that supports the Hewlett-Packard JetDirect card.

  • Page 90: Configuring Dlc On Windows Nt/2000

    CHAPTER 8 DLC PRINTING Configuring DLC on Windows NT/2000 To use DLC on Windows NT, you must first install the DLC protocol. 1. Log into Windows NT with administrative privileges. Go to the NT Control Panel and double click on the Network icon. Windows 2000 users select the properties of the Local Area Connection.

  • Page 91: Windows 2000 Printer Setup

    CHAPTER 8 DLC PRINTING Windows 2000 Printer Setup 1. Log into Windows 2000 with administrative privileges. From the Start menu, select Settings and then Printers. 2. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab, Click on “Add Port”...

  • Page 92: Windows Nt 4.0 Printer Setup

    CHAPTER 8 DLC PRINTING Windows NT 4.0 Printer Setup Log into Windows NT with administrative privileges. From the Start menu, select Settings and then Printers. 1. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab and continue from Step 4 (ignoring steps 9-11) about installing the correct driver).

  • Page 93: Windows Nt 3.5X Setup

    CHAPTER 8 DLC PRINTING Windows NT 3.5x Setup 1. From the Windows NT Main group, double click on the Print Manager icon. 2. Select Printer from the menu bar and click on Create Printer. 3. Enter any desired name for the printer in the Printer Name box. 4.

  • Page 94: Configuring Dlc On Other Systems

    CHAPTER 8 DLC PRINTING Configuring DLC on Other Systems To use DLC on other network systems, you will generally need vendor-supplied software. Typically such software will support the Brother print servers. Follow the vendor's instructions to install the DLC protocol on your system. Once the protocol is installed, create a network port in the same way that you did for Windows NT in the previous sections.

  • Page 95: Lat Concepts

    CHAPTER 9 LAT NETWORK CONFIGURATION CHAPTER NINE LAT Network Configuration Printing from DEC LAT Systems Overview Brother print servers are equipped with the LAT protocol. If you are already familiar with configuring DEC servers or compatible terminal servers in your network, you can use similar procedures to configure a Brother print server.

  • Page 96: Vms Lat Host Configuration

    CHAPTER 9 LAT NETWORK CONFIGURATION VMS LAT Host Configuration The configuration process requires that you have system manager privileges. Before starting the LAT configuration process, you must first make sure that LAT has been started on your system. If you are currently using terminal servers on your network, then LAT has probably already been activated.
  • Page 97 CHAPTER 9 LAT NETWORK CONFIGURATION $MCR LATCP CREATE PORT LTA33:/APPLICATION SET PORT LTA33:/NODE=BRN_310107/PORT=P1 SHOW PORT LTA33: EXIT $SET TERM LTA33:/PASTHRU/TAB/NOBROADCAST- /PERM $SET DEVICE/SPOOL LTA33: $INIT/QUEUE/START/ON=LTA33:/PROC=LATSYM XJ Substitute your actual node name, port name (P1), LAT port and queue name for the ones in the example.

  • Page 98: Eliminating Blank Pages

    CHAPTER 9 LAT NETWORK CONFIGURATION 5. You are now ready to print. Use the PRINT command with the name of the queue and the file you wish to print as shown in the following example: PRINT/QUEUE=BRN MYFILE.TXT If the file does not print, recheck the hardware and software configuration, and then try printing again.

  • Page 99: Pathworks For Dos Configuration

    CHAPTER 9 LAT NETWORK CONFIGURATION PATHWORKS for DOS Configuration To configure the print server for PATHWORKS for DOS: 1. Create a VMS queue as previously described. 2. Run PCSA_MANAGER on the VMS system Type MENU to get the PCSA menu. Select SERVICE OPTIONS Select ADD SERVICE (do not use the ADD PRINTER QUEUE option as this will add a PCL printer reset that will affect PostScript...

  • Page 100: Pathworks For Windows 95/98/Nt4.0

    CHAPTER 9 LAT NETWORK CONFIGURATION PATHWORKS for Windows 95/98/NT4.0 1. To configure the print server for PATHWORKS for Windows: 2. Click on the Start button and select Settings and then Printers. 3. Click on ADD Printer to start the Add Printer Wizard. 4.

  • Page 101: Decprint Supervisor Configuration Notes

    CHAPTER 9 LAT NETWORK CONFIGURATION DECprint Supervisor Configuration Notes If you want to use the Brother print server with the DECprint Supervisor software, you must have the DCPS-Open option in order to support Brother printers (you may also need to modify the DCPS device control modules and queue setup to handle "unrecognized"...
  • Page 102 CHAPTER 9 LAT NETWORK CONFIGURATION This will create 16 devices numbered sequentially. For example, it will create tty00 through tty15 if you have not previously created any terminal devices. To create an additional 16 devices, type: MAKEDEV lta1 3. Edit the /etc/ttys file to add a line similar to the following for each LAT connection: tty05 "etc/getty std.9600"...

  • Page 103: Installation On Other Host Computers

    CHAPTER 9 LAT NETWORK CONFIGURATION 6. You now need to establish a host-initiated connection. For example: lcp -h tty05:BRN_310107:P1 7. Make the spool directory as shown in the following example: cd /usr/spool mkdir lp1 chown daemon lp1 Again substitute your actual printer name for "lp1". 8.

  • Page 104: Necessary Items To Use A Brother Print Server On A Vines Network

    CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION CHAPTER TEN BANYAN VINES Network Configuration Printing from Banyan Vines Systems Overview Brother print servers allow printers to be shared on a Banyan VINES network. Users on client PCs send their jobs to any VINES file server running the Banyan PCPrint software, which in turn spools the jobs to the print server.

  • Page 105: File Server User Console

    CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION File Server User Console The first step in the configuration process is to configure the file server so that the Brother print server can log into the Banyan VINES network. To do this, you will need to configure a StreetTalk user name for the print server (all VINES print servers log into the file server as users).

  • Page 106: File Server Queue Configuration

    CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION File Server Queue Configuration You must now configure the queue(s) on the Banyan VINES file servers. Print queues are one of several different types of services that are available on a VINES file server. To configure a print queue, use the MANAGE utility as follows: 1.
  • Page 107 CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION 12. When you get the Destination Attributes screen, enter the StreetTalk name of the Brother print server and an optional description. Press F10. 13. You will get the Output strings menu. This screen allows you to define strings of characters that can be sent before and after the print job to put the printer in a particular state (for example, duplex mode).

  • Page 108: Print Server Configuration Using Bradmin

    CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION Print Server Configuration Using BRAdmin The last step is to add the StreetTalk login name to the Brother print server and to associate the file server queue with one of the services on the print server. The procedure is as follows: 1.

  • Page 109: Print Server Configuration Using The Print Server Console

    CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION Print Server Configuration Using the Print Server Console As an alternative to BRadmin, you may use the print server console to configure the print server. The steps are as follows: 1. Connect to the print server console using TELNET, NCP, BRCONFIG Execute some or all of the commands detailed below (you must minimally enter the StreetTalk login name of the print server and associate one of the print server services with the StreetTalk name of a...

  • Page 110: Overview

    CHAPTER 11 WEB BASED MANAGEMENTR CHAPTER ELEVEN Web Based Management How to use a Web Browser to manage your Device Overview A standard World Wide Web Browser (we recommend Netscape Navigator version 4.0 or later/Microsoft Internet Explorer version 4.0 or later) can be used to manage your printer using the HTTP (Hyper Text Transfer Protocol).

  • Page 111: How To Connect To Your Printer Using A Browser

    CHAPTER 11 WEB BASED MANAGEMENTR How to connect to your printer using a Browser Type "http://printers IP Address /" into your browser (you can also use the NetBIOS name of the print server, if you are in Microsoft Windows domain/Workgroup environment). Enter the DNS name of the printer if connecting to a network that uses the DNS protocol.

  • Page 112: Overview

    CHAPTER 12 TCP/IP CONFIGURATION CHAPTER TWELVE TCP/IP Configuration Assigning TCP/IP Information Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. By default Brother print servers have a sample IP address of 192.0.0.192, however, you can easily change this IP address number to match with the IP address details of your network.

  • Page 113: Changing The Ip Address Using The Bradmin Application

    CHAPTER 12 TCP/IP CONFIGURATION Using the printer control panel to allocate an IP address (printers with LCD panels only) Refer to the Quick Setup Guide for details on how to configure IP address information using the printer control panel. By using the control panel of the printer, you can program the IP address details at the same time that other printer parameters are configured.

  • Page 114: Using Bradmin And The Ipx/Spx Protocol To Set The Ip Address

    CHAPTER 12 TCP/IP CONFIGURATION Using BRAdmin and the IPX/SPX Protocol to set the IP address If your PC has Novell Netware Client software and is using the IPX/SPX protocol, do the following: 1. Select IPX/SPX filter in the left frame of the main window. 2.

  • Page 115: Using Bradmin And The Tcp/Ip Protocol To Set The Ip Address

    CHAPTER 12 TCP/IP CONFIGURATION Using BRAdmin and the TCP/IP Protocol to set the IP address If your PC has only the TCP/IP protocol, do the following: 1. Select TCP/IP filter in the left frame of the main window. 2. Select the "Device" menu and choose the "Search Active Devices". If the print server is set to its factory default settings, it will not appear in the BRAdmin screen, however, when you select the "Search Active Devices"...

  • Page 116: Using Arp To Configure The Print Server Ip Address

    CHAPTER 12 TCP/IP CONFIGURATION Using ARP to Configure the Print Server IP Address If you are unable to use the BRAdmin application, printer control panel and your network does not use a DHCP server, you can also use the ARP command. ARP is the simplest method of configuring the print server IP address.

  • Page 117: Using Rarp To Configure The Ip Address

    CHAPTER 12 TCP/IP CONFIGURATION Using RARP to Configure the IP Address Brother print server IP address can be configured using the Reverse ARP (rarp) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entry is the Ethernet address of the print server and the second...

  • Page 118: Using Bootp To Configure The Ip Address

    CHAPTER 12 TCP/IP CONFIGURATION Using BOOTP to Configure the IP Address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service;...

  • Page 119: Configuring The Ip Address With Dec Ncp Or Brconfig

    CHAPTER 12 TCP/IP CONFIGURATION Configuring the IP Address with DEC NCP or BRCONFIG Users of DEC and Novell networks have additional alternatives for configuring the IP address of Brother print servers by using the remote console facility. On VMS systems, you will need to have DECNET running in order to use the remote console.
  • Page 120 CHAPTER 12 TCP/IP CONFIGURATION On a NetWare networks, you can use the BRCONFIG utility which are included with every print server. If you are using the remote console, you will get the message Console connected (VMS) or Connection established (BRCONFIG) or Remote console reserved (ULTRIX).

  • Page 121: Changing The Ip Address Settings With The Telnet Console

    CHAPTER 12 TCP/IP CONFIGURATION Changing the IP Address settings with the TELNET Console You can also use the TELNET command to change the IP address. Using TELNET is effective way, when you change the IP address. But a valid IP address must already be programmed into the print server.

  • Page 122: Other Sources Of Information

    CHAPTER 12 TCP/IP CONFIGURATION Other Sources of Information Visit http://solutions.brother.com/ for more information on TCP/IP protocol. 12-11...

  • Page 123: Overview

    CHAPTER 13 TROUBLESHOOTING CHAPTER THIRTEEN Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother print server, it is divided into the following sections: 1. Installation Problems 2. Intermittent Problems 3. Protocol-Specific Troubleshooting 13-1...

  • Page 124: Installation Problems

    CHAPTER 13 TROUBLESHOOTING Installation problems If you cannot print over the network, check the following: 1. Make sure that the printer is powered on, is on-line and ready to print. Verify that the printer and the configuration are good by printing the configuration page.
  • Page 125 CHAPTER 13 TROUBLESHOOTING If you are using TCP/IP: Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server load its IP address (after setting the IP address).
  • Page 126 CHAPTER 13 TROUBLESHOOTING 3. If you cannot make any of the connections in step 2, check the following: Make sure the printer is powered on and on-line. Verify that the cabling, network connection, and print out a configuration page in the Network STATISTICS information to see if bytes are being transmitted and received.

  • Page 127: Intermittent Problems

    CHAPTER 13 TROUBLESHOOTING Intermittent Problems If the print server and printer start up OK, but you intermittently have problems printing, check the following: 1. If you can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have adequate memory in your printer and the latest printer driver installed on your computer.

  • Page 128: Tcp/Ip Troubleshooting

    CHAPTER 13 TROUBLESHOOTING TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server and you have checked the hardware and network as described in the previous steps, then check the following: It is always a good idea to try following in order to eliminate the possibility of setup errors.

  • Page 129: Unix Troubleshooting

    CHAPTER 13 TROUBLESHOOTING UNIX Troubleshooting 1. Make sure that the /etc/printcap file (if applicable) is typed in correctly. In particular, look for missing ":" and "\" characters, because a small error anywhere in the file can have major consequences. Also check the /usr/spool directory to make sure that you have created a valid spool directory.
  • Page 130 CHAPTER 13 TROUBLESHOOTING 6. If you are having trouble printing more than one job at a time, try increasing the IP timeout using the SET IP TIMEOUT command or using BRAdmin. 7. If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 2 (<ESC>E).

  • Page 131: Windows Nt/Lan Server (Tcp/Ip) Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Windows NT/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT or LAN Server, check the following: 1. Make sure that TCP/IP and TCP/IP print service are installed and running on the Windows NT system or the LAN Server file server. 2.

  • Page 132: Windows 95/98/Me Peer-To-Peer (Hp Jetadmin Compatible Method Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Windows 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows 95/98/Me Peer-to-Peer network, check the following (HP JetAdmin compatible method): 1. If the print server does not show up under JetAdmin on a Windows 95/98/Me Peer-to-Peer network, try removing all of the Windows 95/98/Me network software from the Network Control panel and then reinstalling them as follows:...

  • Page 133: Brother Internet Print (Tcp/Ip) Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. The first step in troubleshooting is to make sure that you have a valid E- mail connection on both the sending PC and the receiving print server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server.

  • Page 134: Windows 95/98/Me/2000 Ipp Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Windows 95/98/Me/2000 IPP Troubleshooting Want to use a different Port number other than 631 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.

  • Page 135: Novell Netware Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Novell NetWare Troubleshooting If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother print server is attached to the server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED SERVERS.

  • Page 136: Appletalk Troubleshooting

    CHAPTER 13 TROUBLESHOOTING AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following: 1. Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the AppleTalk Control Panel on the Macintosh.

  • Page 137: Lat Troubleshooting

    CHAPTER 13 TROUBLESHOOTING LAT Troubleshooting If you cannot print from a VMS system and you have checked the hardware and network as described in the previous steps, then check the following (note that it is always a good idea to try creating a new queue with a different LAT port to reduce the possibility of setup errors): 1.
  • Page 138 CHAPTER 13 TROUBLESHOOTING 6. Intermittent random queue pauses can be caused if the VMS LAT port is not set up as spooled device. Type SHOW DEVICE LTAxxx from the VMS console; if the device is not spooled, type SET DEVICE/SPOOL LTAxxx command.

  • Page 139: Banyan Vines Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Banyan VINES Troubleshooting If you are having trouble printing with Banyan VINES, check the following: 1. Make sure that you have the Banyan VINES PCPrint software option installed. 2. Make sure that the Banyan protocol is enabled. 3.

  • Page 140: Appendix A

    APPENDIX APPENDIX Appendix A General Information You can change the configuration of your print server using any of the following methods. • Brother BRAdmin application for Windows 95/98/Me/NT4/2000 • HTTP (using a web browser) • WebJetAdmin Software • TELNET (command utility) •...
  • Page 141 APPENDIX TELNET To connect to the print server using TELNET on UNIX, Windows NT, or most other TCP/IP systems, type: TELNET ipaddress at the command prompt of the system prompt, where ipaddress is the IP address of the print server. When you are connected, push RETURN or ENTER to get the "#"...

  • Page 142: Appendix B Using Services

    APPENDIX Appendix B Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Service (Example) Definition...

  • Page 143: Appendix C Reloading The Print Server Firmware

    APPENDIX Appendix C Reloading the Print Server Firmware General The firmware on the print server is stored in flash memory. This means that you can upgrade the firmware by downloading the appropriate update file. To get the latest firmware update, access the Brother Solutions web site at http://solutions.brother.com/ Some software versions that we provide will automatically factory reset your print server parameters.

  • Page 144: Reloading Firmware Using Bradmin

    APPENDIX Reloading firmware using BRAdmin The BRAdmin application can be used to easily re-program your Brother print server. 1. Start BRAdmin. 2. Highlight the appropriate print server. Then press select the Control menu and choose Load Firmware. You can select more than one print server by pressing CTRL+<select>...

  • Page 145: Reloading Process

    APPENDIX Reloading process The Data LED on the printer control panel will blink during the firmware file loading process. During programming process, the Backlit of LCD goes off, and “Erase xxxxxx” and “Write xxxxxx” wll be indicated alternately. After the firmware update is completed, the printer will re-start automatically.

  • Page 146: Reloading Using The Ftp Protocol From A Command Prompt

    APPENDIX Reloading using the FTP Protocol from a command prompt By specifying the print server PASSWORD AS THE USERNAME when logging on, it becomes possible to upgrade the firmware of the print server or printer (if supported). The following example assumes that the print server password is “cambridge”...

  • Page 147: Reloading Using The Ftp Protocol From A Web Browser

    APPENDIX Reloading using the FTP Protocol from a Web Browser Please visit the Brother Solutions Web site at http://solutions.brother.com more information on upgrading the print server using a web browser.

  • Page 148: Index

    INDEX INDEX AIX.................1-3 hosts ............... 4.0..............1-8 HP distributed print service ........AppleTalk........7-1, 7-3, 13-3, 13-14 HP JetDirect............ARP ..........1-2, 12-1, 12-5, HP/UX ............1-3, HTTP ..........11-1, 12-1, Hyper Text Transfer Protocol......11-1 BANYAN VINES ..........1-1 Berkeley UNIX ............1-1 BINARY_P1 .......... 1-1, 1-4, IBM LAN Server ...........
  • Page 149 INDEX NetWare 5 ..............6-2 SCO UNIX............1-10 Netware GET............SCOADMIN ............1-10 network neighborhood..........4-1 Server Message Block ........... Novell ..............13-3 service ..............Novell Distributed Print Services......6-3 Simple Mail Transport Protocol ......Novell NetWare..........13-13 smaller networks............ 4.0..............2-1 SMB..............4-1, NWADMIN............6-2 smit ................ SMTP..............

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