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Summary of Contents for Eaton Green Motion Duo EV
- Page 1 - Green Motion Duo product images - EN-US Green Motion Duo EV charger Green Motion Duo EV charger Green Motion Duo EV charger dolor sit amet Installation Manual dolor sit amet E0001T000112_MW3_POS_C...
- Page 2 CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES. In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or other-wise for any special, indirect, incidental or consequential damage or loss whatsoever, including but not limited to...
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Page 3: Table Of Contents
4.5 Mounting the Green Motion Duo EV charger ....... . . - Page 4 7.1 Opening/closing the Green Motion Duo EV charger ....... . .
- Page 5 8.4 Restarting/rebooting the Green Motion Duo EV charger ....... . .
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Page 6: Introduction
Motion Duo EV charger must only be installed by professional and qualified personnel, i.e. an Eaton technical support representative or a professional installer. There are no user serviceable parts inside the Green Motion Duo EV charger. Failure to observe the above will void the guarantee provided and Eaton cannot be held legally accountable. -
Page 7: Conventions Used In This Document
1.1 Conventions used in this document This manual adopts the following type conventions and acronyms to refer to Green Motion Duo EV charger or its parts: ALL CAPITALS highlight critical points that require careful attention. All abbreviations used in this document are listed in Table 1. -
Page 8: Product And Accessory List
The notes preceded by this symbol relate to technical issues and ease of operation. The EU Directive on Waste Electrical and Electronic Equipment (WEEE). GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 9: Field Of Applications
The actual power output may vary due to external factors, such as the available grid power, capacity of the electrical installations, and the electric vehicle model. In the case of outdoor installation, top entry requires additional overhead cover. Topside entry is not available for the RCCB version. Derating applies at +40 °C GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 10: Cautions
Eaton sales representative via: bgtechsupport@eaton.com. The unit must not be subjected to any type of modification. Eaton declines any responsibility if the rules for correct installation are not respected, and it is not responsible for the system upstream or downstream of the equipment it supplies. -
Page 11: Suggested Protections During The Installation
Eaton declines any responsibility if the unit is incorrectly installed. The operators must be correctly instructed. The operators must therefore read and follow the technical instructions contained in the manual and in the enclosed documentation. -
Page 12: Electromagnetic Fields And Interference
The professional and qualified personnel must be experts in the field, and are therefore responsible for commissioning the system in accordance with the manufacturer’s instructions and local legislation. If electromagnetic interference is detected, the professional and qualified personnel should contact an Eaton technical support representative using the email address bgtechsupport@eaton.com Connect the unit’s external frame or other conductive parts to ground to ensure system protection and the... -
Page 13: General Description
3. General description Eaton Green Motion Duo is an AC electric vehicle charger designed for both indoor and outdoor use in private and public parking facilities for multi-residential, light commercial and industrial applications. This EV charger provides multiple benefits: •... -
Page 14: Left And Right Views
Communication/signal cable knockouts, back entry 3.2 Left and right views Figure 3. Left and right views of Green Motion Duo EV charger Description Energy meter display (chargepoint 1) Energy meter display (chargepoint 2) GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 15: Top And Bottom Views
Table 11. For wiring diagram, see chapter 4.6.2. Figure 5. Green Motion Duo safety switchgear components and buttons Description Miniature Circuit Breaker (optional) Residual Current Circuit Breaker RDC-DD and REBOOT buttons Second door GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 16: Ev Sockets
Total energy consumption 3.7 Master-Node architecture The Green Motion Duo EV charger is provided either as a Master or as a Node variant. Refer to Table 2 for information on specific product part numbers. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... - Page 17 Description Green Motion Duo Master Green Motion Duo Node The GM Duo Master charger with multiple connected Nodes is called a Cluster see more details in the chapter 4.8- GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
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Page 18: Mounting And Installation
Cutting pliers or cable tie gun Drilling mounting holes in the wall Power drill Opening knockouts Step drill bit 4.2 Package contents The Green Motion Duo EV charger package contains the following items: • Green Motion Duo EV charger • Quick start guide •... -
Page 19: Lifting, Transportation And Unloading Instructions
The ropes and vehicles used for lifting must be able to withstand the weight of the equipment. Do not lift multiple units or parts of the equipment at the same time, unless otherwise advised. The Green Motion Duo EV charger is not equipped with specific lifting tools. - Page 20 (max cable Ø21 mm) 1x M40 gland 1x M40 gland 1x M40 grommet MCB+RCCB (cable Ø22-30 mm) (cable Ø22-30 mm) (max cable Ø28 mm) Figure 12. Cable entry side selection 500mm GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 21 Figure 14. Cable entry location DO NOT OPEN M32 /M40 DO NOT OPEN M32/M M3 2 M1 6 M3 2 M3 2/M 40 M3 2/M M1 6 Bottom entry Back entry Top entry GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
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Page 22: Mounting The Green Motion Duo On The Wall
Step 6. Cover the mounting holes with two provided caps to ensure waterproofness of the product (Figure 18). Figure 15. Drilling pattern Figure 16. Wall plugs 1500 mm Figure 17. Mounting top screws and keyhole slot Figure 18. Finalizing wall fixation and sealing mounting holes GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 23: Mounting The Green Motion Duo On The Pedestal
As an alternative to wall installation, a standalone pedestal is provided for setting up the Green Motion Duo charger in exterior spaces. The Single floor-mount pedestal supports one Green Motion Duo EV charger. When extended with a Dual Extension Kit, the pedestal supports two EV chargers installed back-to-back. See Figure 19. - Page 24 2. Ensure the cables protrude by at least 1.5 m to reach the charger when mounted. Note: Do not strip the insulation from the cable yet, as it will impede insertion through the grommets on the back of the Green Motion Duo EV charger. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 25 Figure 23. Insertion of cables into the Green Motion Figure 24. Insertion of cables into the Green Motion Duo floor-mount pedestal’s internal Duo floor-mount pedestal’s internal chamber. chamber. Description Power cable Cable tie mount Cable zip tie GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 26 2. Securely fasten the Green Motion Duo with the two provided M5 flange nuts. 3. Cover the mounting holes with the two sealing caps provided with the charger. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 27 3. Fasten the screws on both parts if needed. Step 6. Mount cable holders. 1. Mount cable holders on the sides of the pedestal, using the pre-installed M5x20 screws, as shown in Figure 29. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 28 Mounting the Green Motion Duo with a Dual onto the Single Pedestal. Extension Kit In case of installing two Green Motion Duo EV chargers on the floor-mount pedestal using a Dual Extension Kit, follow these additional steps: Step 1. Remove the blanking plate.
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Page 29: Wiring The Green Motion Duo Ev Charger
To connect the EV charger to the electrical power distribution network, professional and qualified personnel should consider the following guidelines. Green Motion Duo EV charger can be connected in different ways depending on several factors, such as: • Single-phase or three-phase supply •... - Page 30 When dimensioning the line circuit breaker, the increased ambient temperatures in the control cabinet must also be considered. Under certain circumstances, this can make a reduction of the charging current specification necessary in order to increase the system availability. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 31 Residual current circuit breaker FRCMM-63/4/003-A 30 mA fault rating Type A 40 A Contactor Z-SCH230/40-40 4 poles AC-1 category 6 mA fault rating Residual direct current detecting device Type DC GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 32 2 × 22 kW max 2 × 22 kW max RCCB Type A 30 mA MCB 40A MCB 80A Socket Please always consult national wiring regulations to ensure appropriate protections are in place. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
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Page 33: Connecting The Green Motion Duo To The Power Distribution Network
Figure 35. Wiring AC power supply cables to the terminal block of the RCCB variant; (A) Three-phase connection; (B) Single-phase wiring. (A) Three-phase connection; (B) Single-phase wiring. max 16 mm max 16 mm GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 34: Phase Rotation And Alternating The Phase Connections
To change the phase rotation setting of the Green Motion Duo EV charger, follow these steps: Step 1. Open the first and the second door of the Green Motion Duo EV charger. Refer to chapter 7.1 of this manual for detailed instructions. - Page 35 L1 on terminal L3 Repeat this sequence (A, B, C) for all remaining chargers. The schematics in Figure 38 and Figure 39 explain how to wire multiple Green Motion Duo EV chargers (A, B, C). Figure 38. Wiring options for MCB+RCCB variant phase rotation.
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Page 36: Configuring The Green Motion Duo
To limit the maximum charging current for the Green Motion Duo EV charger, follow these steps: Step 1. Open the first door and the second door of the Green Motion Duo EV charger. Refer to chapter 7.1 of this manual for detailed instructions. -
Page 37: Create The Ev Charging Cluster
Node 2 Node 3 Description Terminator Node connection right on Node Node connection left on Master Node connection right on Master Node connection left on Node DO NOT REMOVE GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 38: Charging Network Configurations
ETH0. Typically, it receives the IP address by DHCP in the LAN. Star WIFI connection Each Master connects to the same WIFI access point available at the installation location. No network cabling is needed. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 39: Standalone Network With 4G Modem Internet Connection And Daisy Chain
In this configuration, the first GM Duo Master connects directly to the existing LAN, while the other two connect to the local WIFI access point. 3bis) Basic setup with 4G + WiFi sharing GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 40: Daisy Chain Network Combining Wifi And Ethernet
EV- CSC Eth. Eth. Eth. WiFi Port 0 Port 1 Port 2 e: All EV- CSC are in the same network segment GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com Requires external (customer site) Wifi router (Access point) -
Page 41: Connection To The Building/Installation Energy Meter
Carlo Gavazzi EM330 Eaton EMI3P-Y2C0 Carlo Gavazzi EM340 Janitza UMG 604 PRO TCP/IP Eastron SDM120CTM Janitza UMG 96 RM TCP/IP Eastron SDM630MCT Lovato DME D330 Eastron SDM630TCP TCP/IP Temco SPM1 GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 42: Remote Shut-Off Connector Location And Wiring
4.11 Remote shut-off connector location and wiring For enabling the remote shut-off feature on the Green Motion Duo EV charger, connect an external contactor according to the circuit diagram in Figure 47. Figure 47. Remote shut-off connector location Description Controller unit Remote shut-off connector External contactor A dry contact group of the external contactor should be in an normally open mode. -
Page 43: Internet Connectivity
5.2 Master internet connection over the local WIFI access point The GM Duo Master has a WIFI modem that can connect to 2.4 GHz and 5 GHz networks with the relevant antenna. No physical installation is needed. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 44: Master Internet Connection Over 4G/Cellular Network
EV chargers in the network. When using the 4G connection, ETH0 and ETH1 must not be connected to customer’s local network to avoid DHCP conflicts. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 45: Use Of External Antenna For 4G/Cellular Network
5. Screw the SMA connector of the external antenna to the CSC PCBA of the charger. 6. Close the GM Duo Master. Figure 50. Location of the 4G antenna SMA connector GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 46: Commissioning
7. Accept the security warning (the charger is not connected yet to internet, and it is not possible to verify certificate): • On the browser press Advanced button. • Select link: “Proceed to unsafe IP address”. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 47: Local Network
Access to configuration page requires to change admin user default password first. Commissioning steps: 1. Change the default password (“admin”), complying with password complexity (See Figure 54). 2. Store the password securely. 3. Accept the End User Licence Agreement (EULA). GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 48: Welcome Screen, Upload New Fw Or Configuration File
6.2 Welcome screen, upload new FW or configuration file If the latest Green Motion duo EV charger firmware has been downloaded to the device (phone, tablet, laptop), the firmware can be uploaded to the installed Master. The Master will then update all connected Nodes in its cluster automatically. -
Page 49: Upload Configuration File
The firmware update process will proceed through several steps, indicated by a loading bar. Upon completion of the firmware update, the charger will reboot. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 50: Connection To Internet
1.6 profiles are supported, except for Reservation. For details, refer to the GM Duo OCPP reference document. Charge central By default, GM Duo is configured to use the Eaton proxy (Charge central) between the charger and the CPO central system (CSMS). Charge central collects statistical EV charging usage data for remote support and preemptive maintenance. -
Page 51: Ethernet
2. Charger will search and display available WIFI networks. 3. Select the preferred wireless network or enter the SSID manually. 4. Enter the Password. 5. Check the Internet connectivity. Figure 58. WIFI Access configuration GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 52: Internet Access Advanced Setting
2. Configure the necessary settings as requested by the local network. 3. Save changes and check the results. 4. If not successful, repeat step one and consult local IT/network support. Figure 59. WIFI Access configuration GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 53: Cellular (Mobile Data/4G)
Typically, no settings need to be configured for cellular. • Only if the SIM card is protected by a PIN, the GM Duo Master will ask for the PIN code. Figure 60. SIM card PIN entry Figure 61. Successful 4G connection GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 54: Cluster Commissioning (Node Auto-Discovery)
Check the physical RS485 connection including proper bus termination. If only first n chargers are discovered, then there is probability that there is wrong connection between n and n+1 EV charger (counted from Master). GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 55: Adding A New Ev Charger Into The Existing Cluster
2. Rename EV charger (e.g. add the user-preferred name of each EV charger). 3. Switch on-off the antivandal socket (prevent plug without authentication) 4. Switch on-off Authentication (e.g. allow free charging in the Island mode for private parking.) GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 56: Backend Connectivity
Island mode (without backend) the actual step is to connect it to the backed system (CSMS, OCPP server). Eaton Green Motion DUO offers two basic modes of the backed connectivity: • Using Eaton Charge Central Proxy to connect CSMS •... -
Page 57: Charge Central
6.7.1 Charge central Charge central is the secured cloud service hosted by Eaton, which is acting as the OCPP 1.6 proxy. EV charger primarily connects to Charge central and Charge central then connects to the final CSMS (OCPP server) of the customer choice. For the OCPP server this proxy is fully transparent. -
Page 58: Load Balancing Setup - Charging Cluster With Single Master
• Other load balancing algorithms (for example with priority to selected chargers) will be added in new versions of the GM Duo firmware. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 59: Dynamic Local Load Balancing
For Modbus RTU configure its parameters. 4. Test the connection (message “CONNECTED” should appear next to the energy meter). 5. Set the Maximum Building current. 6. Set the Building fallback current. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 60: Phase Balancing
(see Figure 70). Sensitive data is protected with a passphrase. This file can then be used to apply the same configuration to another charger. Figure 69. Charger Figure 70. Configuration configuration file download details GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 61: Configuration Of The Charging Network
1. Make sure all Masters are interconnected as per chapter 4.8 o 5.4 (LAN or WiFi). 2. At least one charging network must exist. 3. Press the “Join Network” button. 4. Select the network that the charger should join. Figure 71. Create Network GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 62: Creation Of A New Charging Network
7. As per local needs, rename the chargers in the Network. Chargers connected to network are linked into the “tree” structure in the upper part of the screen. For network load balancing, consult the Network Load Balancing Manual. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 63: Maintenance
PPE or wait for the product to cool down before accessing it. The Green Motion Duo EV charger is equipped with tamper detection functionality. If the EV charger is opened while powered on, a notification will be sent to the backend server, and the charger will prevent a connected EV from initiating a charging session. -
Page 64: Manually Unlocking The Ev Socket
Step 6. Mount the actuator tool onto the square-shaped shaft of the required socket, and turn it 90 degrees clockwise for unlocking, as shown in Figure 76. Figure 76. Unlocking the EV socket with the actuator tool GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 65: Testing Of Integrated Residual Current Devices
Step 6. Install and connect a new fan following Steps 3…5 in the reverse order. Step 7. Ensure that the MCB and RCCB devices are re-armed. Close the charger per the regular procedure. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... - Page 66 Figure 78. Fan replacement Figure 79. Fan overview GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
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Page 67: Dismounting The Green Motion Duo Ev Charger
Step 1. Open the first door by untighten the two screws. (See Figure 10 in chapter 4.5.1). Step 2. Unscrew the two fixing hinges. 4 screws (Figure 80). Figure 80. Location of hinge screws Step 3. Replace the door and screws of the new door. GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 68: Disposal
Any device that is no longer needed must therefore be returned to the distributor or disposed to an authorized collection point or recycling center in the area. Eaton encourages all its customers and end users to make responsible decisions when it comes to disposing products. -
Page 69: How To Start And Stop Charging
3. Monitor the charging status via the LED indicator. For detailed information, refer to the sticker (Figure 81) located on the right side of the product. Figure 81. How to start charging Contactless payment is an optional feature provided with Green Motion Duo EV chargers equipped with a point-of-sale terminal. Table 15 summarizes the possible LED indicators during the operation. -
Page 70: How To Stop Charging
Press for more than 6s: Hardware reboot (turns off the charger; if done on the Master, it restarts the Master and ends transactions on the Master and all connected Nodes). • End all transactions. • Restart all chargers (Master and Nodes). GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 71: Technical Data
2 x 32 A Morges Branch Chemin de Maillefer 61 Rated temperature: -20°C to +50°C 1052 Le-Mont-sur-Lausanne Switzerland Degree of protection: IP 55 MADE IN ROMANIA Description Rating plate GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com... -
Page 72: Technical Datasheet
10. Troubleshooting This section contains information and procedures for solving possible problems that may occur with the Green Motion Duo EV charger. If the problem persists, contact your Eaton technical support representative using the email address BGTechSupport@eaton.com. Table 17. Troubleshooting Possible problem Recommended solution The charger does not boot up. -
Page 73: Product Guarantee And Technical Support
11. Product guarantee and technical support In case of technical problems during the warranty period of the Green Motion Duo EV charger, contact your local installer or Eaton technical support at BGTechSupport@eaton.com. Provide the following information when contacting Eaton technical support: •... - Page 74 Notes: GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 75 Notes: GREEN MOTION DUO EV CHARGER INSTALLATION MANUAL MN191042EN April 2025 www.eaton.com...
- Page 76 Only order confirmations and technical documentation by Eaton is binding. Photos and pictures also do not warrant a specific layout or functionality. Their use in whatever form is subject to prior approval by Eaton.
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