Freecom VALUELOADER DLT User Manual page 70

Diagnostics and Troubleshooting
Troubleshooting
Problem
Cannot load the cleaning
cartridge.
Media Compatibility
Media format invalid for
drive type.
Media is labeled as write
protected by the host
server, but restore from
tape successful.
Media is rejected by the
tape drive. Restore from
tape NOT successful.
Media Attention LED Issues
Contamination by loose
debris.
Contamination by head
staining. (Caused by
adhesion of chemicals that
are present in tape media
to the head surface.)
56 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Solution
• Make sure you are using a compatible cleaning cartridge.
• Contact your service representative.
• You attempted to load incompatible media into the tape drive.
Ensure your media and format is compatible with a DLT VS80
or DLT VS160 tape drive.
• Media with the DLT4000 format was loaded into the tape
drive. The data is readable, but the media must be bulk erased
before the tape drive can write to this cartridge.
• You attempted to load media with an invalid format (DLT7000
or DLT8000), an improperly degaussed cartridge, or an invalid
cartridge type (DLTtapeIII cleaning cartridge) or the tape
drive's read/write head is dirty. The tape drive rejects the
cartridge in these cases. If the cartridge format or cartridge
type is invalid, replace the cartridge. If the read/write head is
suspected as being dirty, clean the tape drive. If the format is
invalid, or the tape is improperly degaussed, the media must
be thoroughly degaussed before the DLT VS80 or DLT VS160
tape drive can use this tape.
• Avoid contamination by ensuring that the ValueLoader is
installed in a clean, contamination-free environment.
Cartridges should be stored vertically in their plastic cases.
Continue cleaning the tape drive as needed.
• One or two passes with the cleaning cartridge should resolve
the Media Attention LED caused by normal head staining. If a
cleaning cartridge is unsuccessful in resolving a cleaning light
after three or more attempts, the cleaning cartridge may be
contaminated, and should NOT be used in another drive.