Compaq 247320-003 - Deskpro 4000 - 5166 Model 2500/CDS Reference Manual page 173

Problem
Sound does not come out
of the speaker
Problem
Printer will not print
Printer will not turn on
Prints garbled information
Printer is off line
If you encounter audio problems, refer to the common causes
and solutions listed in the following table.
Cause
Software volume control is
turned down in Microsoft
Sound System Control Panel,
or CD-ROM volume control on
the front or back of the
computer is turned down.
If you encounter printer problems, refer to the documentation
that came with your printer and to the common causes and
solutions listed in the following table.
Cause
Printer is not turned on and
online.
The correct printer drivers for
your application are not
installed.
If you are on a network, you
may not have made the
connection to the printer.
The cables may not be
connected properly.
The correct printer drivers for
your application are not
installed.
The cables may not be
connected properly.
The printer may be out of
paper.
Solution
Click Start, then select Programs,
Accessories, Multimedia, Volume
Control.
Turn the CD-ROM volume control
knob on front or back of computer to
increase the volume.
Solution
Turn the printer on and make sure it
is online.
Install the correct printer drivers for
your application.
Make the proper network connections
to the printer.
Reconnect all cables and check the
power cord and electrical outlet.
Install the correct printer driver for
your application.
Reconnect all cables.
Check the paper tray and refill it if it is
empty. Select online.