Contents About This Guide Text Conventions......................ix Symbols in Text......................x Symbols on Equipment....................xi Getting Help ......................xii Compaq Technical Support ................xii Compaq Website....................xii Compaq Authorized Reseller................xiii Chapter 1 Server Features Standard Features..................... 1-3 Drive Bay Components ..................1-3 Front Panel Components .................. 1-4 Rear Panel Connectors..................
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Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Server Features continued Server Configuration and Management ..............1-13 Configuration Utilities ..................1-13 Compaq SmartStart and Support Software ............. 1-13 Compaq Insight Manager................1-14 Diagnostic Tools ..................... 1-14 Security Features....................1-15...
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Using the ROM Based Setup Utility (RBSU)........... 5-9 ROMPaq ........................ 5-12 SmartStart ......................5-13 Compaq Insight Manager..................5-13 SmartStart Diskette Builder ................... 5-14 Compaq Survey Utility ..................5-14 Installing Survey..................... 5-15 Running Survey ....................5-15 Compaq Diagnostics Utility................... 5-16 Automatic Server Recovery (ASR) ............... 5-16...
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Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Regulatory Compliance Notices continued Canadian Notice (Avis Canadien)................A-4 Class A Equipment ..................A-4 Class B Equipment................... A-4 European Union Notice................... A-4 Japanese Notice....................... A-5 Taiwanese Notice....................A-5 Battery Replacement Notice ................... A-6 Laser Compliance ....................
About This Guide This guide is designed to be used as step-by-step instructions for the installation of a Compaq ProLiant ML330e/ML330 server and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys are displayed in boldface.
Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings: WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
About This Guide xi Symbols on Equipment These symbols may be located on equipment in areas where hazardous conditions may exist: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed.
Compaq Technical Support In North America, call the Compaq Technical Support Phone Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center.
About This Guide xiii Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the Compaq website for locations and telephone numbers: http://www.compaq.com...
This business-critical server delivers Intel Pentium III technology, error checking and correcting (ECC) memory, easy expandability, and leading server management tools such as Compaq Insight Manager™ software, BIOS Setup utility, and ROM Based Setup Utility (RBSU).
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1-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Server features include: Intel 256-KB Pentium III processor with 133-MHz front-side system 64 MB of PC133-MHz Registered, error checking and correcting (ECC), synchronous dynamic random access memory (SDRAM) DIMMs, upgradable to 2 GB. Models of the ProLiant ML330 server, 933 MHz and higher, come standard with 128 MB of PC133-MHz ECC, SDRAM DIMMs.
Server Features 1-3 Standard Features The following features are standard on the ProLiant ML330e/ML330 server, unless otherwise noted. Drive Bay Components The ProLiant ML330e/ML330 server supports a maximum of seven internal drive bays. Figure 1-2 and Table 1-1 show the drive configuration. Figure 1-2.
1-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Front Panel Components Figure 1-3 and Table 1-2 show the front panel components, including buttons and LEDs. Figure 1-3. Front panel components Table 1-2 Front Panel Components Item Component Item Component...
Server Features 1-5 Rear Panel Connectors Figure 1-4 and Table 1-3 show the connectors on the rear panel of the ProLiant ML330e/ML330 server. Figure 1-4. Identifying rear panel connectors Table 1-3 Rear Panel Connectors Item Connector Item Connector Power cord connector Serial port connectors ...
1-6 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide System Board Components Figure 1-5 and Table 1-4 show the components and connectors of the ProLiant ML330e/ML330 server system board. Figure 1-5. Identifying system board components...
Server Features 1-7 Table 1-4 System Board Components Item Component Item Component Item Component 32-bit PCI slot 6 Serial port DIMM sockets (four) connector B 32-bit PCI slot 5 Parallel port connector Primary IDE connector 32-bit PCI slot 4 Serial port Power button connector connector A...
1-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Processors and System Memory Pentium III processor with integrated 256-KB Cache Single Processor capability ECC for memory error detection and correction 64-MB, PC133-MHz ECC Registered SDRAM DIMM system memory, expandable to 2 GB...
Server Features 1-9 Ports/Connectors Serial (2) Parallel Keyboard Mouse USB (2)—Available with the ProLiant ML330e server only BIOS ROMPaq™ utility for BIOS firmware upgrade BIOS Setup utility for system configuration (ProLiant ML330 server) ROM Based Setup Utility (RBSU) for system configuration (ProLiant ML330e server)
1-10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Server Feature Board Components (ProLiant ML330 Server) Figure 1-6 and Table 1-5 show the components of the Server Feature Board for the ProLiant ML330 server with a standard integrated single-channel Wide Ultra2 SCSI controller.
Server Features 1-11 Server Feature Board Components (ProLiant ML330e Server) Figure 1-7 and Table 1-6 show the components of the Server Feature Board for the ProLiant ML330e server with a standard integrated dual-channel ATA/100 controller. NOTE: For Server Feature Board components for the ProLiant ML330 server, refer to Figure 1-6 and Table 1-5 in the preceding section “Server Feature Board Components (ProLiant ML330 Server)”.
The warranty covers processors, memory, and hard drives. Compaq Insight Manager, included with the system, must be installed for the Compaq Pre-Failure Warranty to be in effect. Certain restrictions and exclusions apply.
ROMPaq utilities to upgrade flash BIOS Compaq SmartStart and Support Software SmartStart, located on the SmartStart and Support Software CD, is the intelligent way to set up your Compaq server. SmartStart includes: Driver updates Assisted operating system installations For information concerning SmartStart, refer to the Server Setup and...
1-14 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Compaq Insight Manager Compaq Insight Manager, which is loaded from the Compaq Management CD, is an easy-to-use software utility for collecting server information. Compaq Insight Manager performs the following functions: Forwards server alerts and fault conditions...
Server Features 1-15 Security Features Security features include: Setup Password Power-on Password Diskette Drive Control Diskette Write Control Diskette Boot Override CD Boot Override Intruder Alert—ProLiant ML330 servers only A hardware-associated security feature is the intruder alert. An intruder alert message is displayed if the front bezel has been unlatched or removed.
Overview of Server Installation The following instructions are provided as an overview for first-time installation of your Compaq ProLiant ML330e/ML330 server. If you have any problems, contact your Compaq authorized reseller. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
2-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Selecting a Site Make sure that the installation area that you select has the following features: A sturdy, level installation site that includes dedicated and properly grounded (earthed) circuits, air conditioning, and static electricity...
Overview of Server Installation 2-3 Locating Materials Locate the following materials that were shipped with your ProLiant ML330e/ML330 server: Keyboard Mouse Power cord Documentation and software packs inside the shipping box In addition to these supplied items, you may need: Torx T-15 screwdriver Phillips #2 screwdriver Hardware options...
2-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Connecting the Power Cord and Peripheral Devices After all optional internal hardware devices have been installed in the server, connect the power cord and peripheral devices to the connectors located on the rear panel of the server as indicated in Figure 2-1 and Table 2-1.
If you ordered your server with the factory-installed operating system, everything required to install your operating system is already on the server. Refer to the steps provided in the Compaq Factory-Installed Operating System Software User Guide. CAUTION: Use the SmartStart and Support Software CD as recovery software only.
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2-6 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 1. After the cables have been connected to the server, you are ready to power up the ProLiant ML330e/ML330 server. To power up your server: a. To release the door latch, press and release the circular indentation on the left side of the drive bay door b.
Software CD initialization procedures, refer to the Server Setup and Management pack shipped with your server or see Chapter 5. 4. To manage the server, install Compaq Insight Manager. For Compaq Management CD initialization procedures, refer to the Server Setup and...
(OS) information. You can also use the SmartStart Server Profile Diskette to register after configuring your server with SmartStart. Follow the instructions on the Compaq website, and then insert the SmartStart Server Profile Diskette when prompted.
Overview of Server Installation 2-9 Configuring the Server The server setup utilities can be used to configure the server and options. To initiate the BIOS Setup utility for the ProLiant ML330 server, press the F10 key when prompted during the startup process. To initiate RBSU for the ProLiant ML330e server, press the F9 key when prompted during the startup process.
Chapter Hardware Options Installation This chapter provides procedures for installing, removing, and replacing hardware options on the Compaq ProLiant ML330e/ML330 server. CAUTION: Electrostatic discharge can damage electronic components. Be sure that you are properly grounded before beginning any installation procedure.
3-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Shutting Down the Server Before installing or removing options, prepare your server by following these steps: CAUTION: Failure to follow these directions could result in damage to equipment or loss of information.
Hardware Options Installation 3-3 Removing the Front Bezel To remove the front bezel: CAUTION: To prevent damage to equipment or loss of information, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the front bezel.
3-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Removing the Access Panel To remove the access panel: WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: To prevent damage to equipment or loss of information, make sure...
Hardware Options Installation 3-5 Removing the Bezel Blanks To remove a bezel blank from the front bezel: CAUTION: To prevent damage to equipment or loss of information, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the front bezel 1.
3-6 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Removing a Drive Tray NOTE: The drive trays in the removable media bays can be used to mount internal 3.5-inch hard drives. The rails mounted inside the drive trays can be removed and used to mount other devices in the removable media bays.
Hardware Options Installation 3-7 Storage Devices This section discusses removal and replacement procedures for the storage devices supported on the ProLiant ML330e/ML330 server. Drive Positions The ProLiant ML330e/ML330 server supports a maximum of seven internal drive bays. Figure 3-5 and Table 3-1 show the drive configuration. Figure 3-5.
3-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Installing a Hard Drive To install a 3.5-inch hard drive: CAUTION: To prevent damage to equipment or loss of information, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the front bezel.
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Refer to Chapter 4 “Cabling Guidelines” for more information. 5. If applicable, remove all terminating jumpers from third-party SCSI devices. (Compaq SCSI cables are terminated.) 6. Slide the drive into the drive bay , and then secure with two screws on each side of the drive compartment Figure 3-7.
3-10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 8. Connect the power and data cables to the back of all devices. Figure 3-8. Connecting the hard drive cables (ProLiant ML330 server) Figure 3-9. Connecting the hard drive cables (ProLiant ML330e server) 9.
Hardware Options Installation 3-11 Removing a Hard Drive To remove a 3.5-inch hard drive: CAUTION: To prevent damage to equipment or loss of information, power down the server, disconnect all cables from the back of the server, and disconnect the power cord before removing the access panel.
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3-12 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 3. Remove the three shipping screws, press the tabs on each side of the drive compartment, and then pull the drive compartment from the chassis as shown in Figure 3-6. 4. Remove two screws on each side of the drive to be removed...
Hardware Options Installation 3-13 Installing a Hard Drive into a Removable Media Bay IMPORTANT: If you are installing a hard drive into a removable media drive bay, you must use a drive tray. This drive tray can be found in the removable media bay. See “Removing a Drive Tray”...
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3-14 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 5. Connect the data and power cables to the back of all devices. Figure 3-14. Connecting the drive cables (ProLiant ML330 server) Figure 3-15. Connecting the drive cables (ProLiant ML330e server) 6.
0 to 6 for each SCSI bus. Refer to the documentation provided with the device for instructions on how to set the SCSI ID. 3. Remove all terminating jumpers from third-party SCSI devices. (Compaq SCSI cables are terminated.)
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3-16 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 4. Slide the device into the drive bay , and then secure with screws on each side of the device as shown in Figure 3-16. Figure 3-16. Installing a device into a 5.25-inch drive bay.
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Hardware Options Installation 3-17 3. Slide the drive into the drive bay, as shown in Figure 3-17. Figure 3-17. Installing a tape drive 4. Connect the data and power cables to the back of the drive, as shown in Figure 3-14. 5.
3-18 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Removing a Tape Drive or Other Device from a Removable Media Bay IMPORTANT: The following section applies only to the ProLiant ML330 server or ProLiant ML330e server models with a SCSI option card.
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Hardware Options Installation 3-19 3. Remove the screws on each side of the device 4. Gently slide the device out from the front of the chassis Figure 3-19. Removing a device from the removable media bay 5. Install another device or a drive tray. Replace the bezel blank (or blanks).
Hardware Options Installation 3-21 Installing an Expansion Board To install an expansion board: CAUTION: To prevent damage to equipment or loss of information, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the access panel.
3-22 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 3. Insert the expansion board into the slot and secure with a screw on the top of the board. Figure 3-22. Installing an expansion board 4. Connect any cables to the expansion board.
Hardware Options Installation 3-23 Interrupt Settings NOTE: You can reset interrupt settings at any time by running the setup utility, and choosing “Set Defaults and Exit.” The setup utility for your server allows you to view and change the interrupts assigned to each device.
3-24 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Installing a Memory Module The ProLiant ML330e/ML330 server supports PC133-MHz Registered ECC SDRAM DIMMs. Additional DIMMs (64-MB, 128-MB, 256-MB, or 512-MB) are available to upgrade the memory. The server has four DIMM sockets located on the system board.
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Hardware Options Installation 3-25 To install a DIMM: 1. Follow the steps in “Removing the Access Panel” at the beginning of this chapter. 2. Press outward on both latches of the DIMM socket at the same time 3. Insert the DIMM into the socket CAUTION: A DIMM can be installed only one way or damage will result.
3-26 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Removing a Memory Module To remove a DIMM: 1. Follow the steps in “Removing the Access Panel” at the beginning of this chapter. 2. Press outward on both latches of the DIMM socket at the same time This releases the DIMM and pushes it partially out of the socket.
Hardware Options Installation 3-27 Replacing the Battery The ProLiant ML330e/ML330 server has nonvolatile memory, which requires a battery to retain system information. There is a battery on the system board and a battery on the Server Feature Board. These batteries are required to maintain certain system data.
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3-28 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 1. Follow the steps in “Removing the Access Panel” at the beginning of this chapter. 2. Locate the battery on the system board. See Figure 3-26 for the location of the battery.
Hardware Options Installation 3-29 Replacing the Server Feature Board Battery WARNING: The Server Feature Board contains a lithium battery. There is a risk of fire and chemical burn if the battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose of in water or fire, or expose the battery to temperatures higher than 60°C (140°F).
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3-30 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide 5. Replace the Server Feature Board in expansion slot 3. See “Installing an Expansion Board” earlier in this chapter for detailed instructions. 6. Replace the server access panel and connect cables to the server.
Storage Device Installation Guidelines This chapter provides an overview of the cabling that resides in the system chassis of a Compaq ProLiant ML330e/ML330 server. This chapter also includes information on how to cable SCSI, ATA, and removable media devices in the system, as well as information about all critical system cabling.
4-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Identifying the Internal SCSI Components Before cabling the server, note the removable media and hard drive compartment locations as shown in Figure 4-1 and Table 4-1. For additional information about installing optional SCSI devices, refer to the documentation included with the SCSI devices.
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Cabling Guidelines 4-3 The SCSI cable shown in Figure 4-2 is included with the ProLiant ML330 server. Figure 4-2. Identifying the SCSI cable with terminator The SCSI cable shown in this illustration supports up to five SCSI devices and comes with a terminator on the end.
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4-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Identifying and Connecting a Fast SCSI-2 Device (Narrow) Some SCSI devices require a special adapter, which is not standard with your server, to connect with the SCSI cable included with your server.
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Cabling Guidelines 4-5 Connecting an Integrated Wide Ultra2 SCSI Controller to an Internal SCSI Hard Drive or Other SCSI Device The following steps detail the procedure for connecting cables from an integrated Wide Ultra2 SCSI controller to an internal SCSI hard drive or other device: 1.
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4-6 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Connecting Internal Hard Drives to Smart Array Controllers Many configurations are possible when multiple SCSI controllers are added. This section outlines the cabling procedure for the Smart Array Controller. Refer to the Smart Array Controller options documentation for further information.
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Cabling Guidelines 4-7 4. Reconnect the Wide Ultra2 SCSI cable to the Smart Array Controller. Figure 4-6. Connecting the Wide Ultra2 SCSI cable to the Smart Array Controller NOTE: The SCSI connector on the Server Feature Board is self-terminating. If you choose not to use the SCSI connector, you do not need to install a terminated cable.
4-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide ATA/100 Cabling (for the ProLiant ML330e Server) Identifying the Internal ATA Components Before cabling the server, note the removable media and hard drive compartment locations as shown in Figure 4-7 and Table 4-2.
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Cabling Guidelines 4-9 The ATA cable shown in Figure 4-8 is included with the ProLiant ML330e server. Figure 4-8. Identifying the ATA cable components Connector for device 0 Connector for device 1 (primary drive) (secondary drive)
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4-10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Connecting an Integrated ATA/100 Controller to an Internal ATA Hard Drive or Other Device The following steps detail the procedure for connecting cables from an integrated ATA/100 controller to an internal ATA hard drive or other device: 1.
Cabling Guidelines 4-11 Connecting the Server Management Information Cable (SMIC) The Server Management Information Cable (SMIC) provides system-critical management information to the operating system. Proper SMIC connections help avoid potential system failure and BIOS error messages. Figure 4-10 and Figure 4-11 illustrate the proper SMIC connection between the system board and the Server Feature Board.
Chapter Server Configuration and Utilities This chapter provides information about the utilities and tools provided with the Compaq ProLiant ML330e/ML330 server. The following tools and utilities are described in this chapter: BIOS Setup Utility for ProLiant ML330 Servers ROM Based Setup Utility (RBSU) for ProLiant ML330e Servers...
5-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide BIOS Setup Utility for ProLiant ML330 Servers The BIOS Setup utility performs a wide range of configuration activities including the following: Viewing system information Selecting the operating system Configuring system devices and installed options...
Server Configuration and Utilities 5-3 Using the BIOS Setup Utility NOTE: Most of the features in the BIOS Setup utility are not required in the setup of your server. The options in this utility are designed to assist with specific server configuration issues.
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5-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide The System Menu The System menu is used for overall system configuration settings. The following is a list of selections found in this menu with an explanation of each option: System Information displays the current system configuration. This information can be used to identify current system components without the chassis being opened.
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Server Configuration and Utilities 5-5 The Storage Menu The Storage menu is used to configure primary storage devices connected to the system. The following is a list of selections found in this menu with an explanation of each option: Diskette Drives allows the selection of the type of diskette drive connected to the diskette drive controller in the system.
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Disable and enable the primary and secondary IDE controller. IMPORTANT: Compaq recommends that you do not disable the embedded SCSI controller. Doing so disables certain system management features. PCI IRQ Configuration allows a manual interrupt request (IRQ) for a specific PCI device.
Server Configuration and Utilities 5-7 IRQ Summary displays the list of all interrupts (IRQs) in the system, as well as the devices using the IRQs. APIC Table allows users to manually assign the table that is generated for the operating system. By default, this selection is automatically set based upon the primary operating system.
5-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide ROM Based Setup Utility (RBSU) for ProLiant ML330e Servers RBSU performs a wide range of configuration activities including the following: Configuring system devices and installed options Viewing system information Selecting the operating system...
Server Configuration and Utilities 5-9 Using the ROM Based Setup Utility (RBSU) NOTE: Most of the features in RBSU are not required in the setup of your server. The options in this utility are designed to assist with specific server configuration issues. RBSU is separated into a series of menu selections designed to configure specific areas of the system.
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5-10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Diskette Write Control allows the user to configure the write control of the removable media drive. It can be set to read and write or to read only. Diskette Boot Control allows the user to have the system boot for the removable media device.
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Thermal Shutdown allows the user to disable or enable the ability of the system to shut down due to a thermal caution event. The default for this option is enabled. Compaq does not recommend disabling this feature.
Italian Japanese ROMPaq Using Flash ROM in Compaq servers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive, remove power from the system, and then power up the system again.
Compaq Insight Manager is the Compaq application for easily managing network devices. Compaq Insight Manager delivers intelligent monitoring and alerting as well as visual control of your Compaq devices. Documentation for Compaq Insight Manager is available on the Compaq Management CD in...
This file allows you to keep a historical record of change events for server hardware and software. The Compaq Survey Utility automatically runs at startup and on specified time intervals. You can modify the data-gathering interval by modifying the command-line parameters.
To install the Compaq Survey Utility through the SmartStart Setup process, refer to the SmartStart Installation poster. This method installs an operating system and Compaq products on a server. Do not use this method to add the Compaq Survey Utility to an existing system.
ASR is a feature in ProLiant servers that causes the system to restart in the event of a catastrophic OS error like a blue-screen, ABEND (abnormal end), or panic. A system failsafe timer, the ASR timer, is started when the Compaq System Management driver, also known as the health driver, is loaded. The timer is reset periodically during normal OS operation, but in the event of OS failure, the timer expires and restarts the server.
Numbers For the purpose of regulatory compliance certifications and identification, your server is assigned a Compaq series number. The Compaq series number for the Compaq ProLiant ML330e/ML330 servers is Series ES1014. The series number can be found on the product label, along with the required approval markings and information.
A-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide The rating label on the device shows which class (A or B) the equipment falls into. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
A-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Mouse Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or authorized service provider. WARNING: Your server contains an internal lithium manganese dioxide battery.
Laser Compliance The CD-ROM drive contains a laser diode of gallium aluminum arsenide (GaAlAs) emitting in the wavelength range of 780 ± 35 nm. All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
A-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Power Cords If you were not provided with a power cord for your server, you should purchase a power cord that is approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label of the product.
Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
B-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
See Appendix E for information on LEDs, switch settings, and more. For information about general troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the Compaq Servers Troubleshooting Guide, also included in your user documentation.
Check status using the Power On/Standby LED. See “Front Panel LEDs” in Appendix E for the location of the Power On/Standby LED. Was the Power On/Standby switch pressed firmly? Refer to the “Power Source” section in the Compaq Servers Troubleshooting Guide for details on what else to check.
NOTE: If the server is rebooting repeatedly, verify that the system is not restarting due to an Automatic Server Recovery (ASR) powerup caused by another problem. Check Compaq Insight Manager for notification of this event. Refer to the Compaq Servers Troubleshooting Guide for more information.
D-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Diagnosis Steps If your server does not power up, or powers up but does not complete the Power-On Self-Test (POST), answer the questions in Table D-1 to determine appropriate actions based on the symptoms observed. According to the answers you give, you will be directed to the appropriate table in the section that immediately follows.
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Power button connector cable is not properly connected to the system board. Check the power source. Processor has failed or is not properly Refer to “Power Problems” in the Compaq Servers seated. Troubleshooting Guide for further options. Power supply has failed or is not Reconnect the power button cable to the connected.
D-6 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Table D-3 Server Does Not Have Video WARNING: To reduce the risk of electric shock or damage to the equipment, before opening access panels to reseat components, power down the server and disconnect the power cord.
NOTE: If the server is rebooting repeatedly, verify that the system is not restarting due to an Automatic Server Recovery (ASR) powerup caused by another problem. Check Compaq Insight Manager for notification of this event. Refer to the Compaq Servers Troubleshooting Guide for more information.
SmartStart is being documentation. SmartStart. installed. Refer to the Compaq website to verify the version of SmartStart. The CD-ROM/diskette Run the setup utility for your server drive assembly is not set For the ProLiant ML330 server, press F10 to run the as a bootable device.
CAUTION: The Compaq System Erase Utility causes the loss of all configuration information, as well as loss of existing data on all connected hard drives. Read “Compaq System Erase Utility” and the associated cautionary statements in the Compaq Servers Troubleshooting Guide before performing this operation.
D-10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Table D-4 Problems After Initial Boot continued Problem Possible Cause Possible Solution Server Installation problem Refer to your operating system documentation and to the cannot load occurred. SmartStart release notes. operating system.
Troubleshooting Guide the scope of this document. It includes general hardware and software troubleshooting information for all Compaq ProLiant servers, a complete list of error messages along with an explanation of probable cause, and a list of appropriate measures. This guide ships with your server.
Appendix LED Indicators, Switches, and Jumpers This appendix provides specific troubleshooting information for the Compaq ProLiant ML330e/ML330 server and is to be used to find details about server startup problems, switch settings, LEDs, and more. For information about general troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the Compaq Servers Troubleshooting Guide, also included in your user documentation.
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E-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide This appendix includes the following topics: LEDs There are several LEDs located on the front, the back, and the inside of your server. These LEDs can communicate the current status of your server components and operations, thus aiding you in diagnosing the problem.
LED Indicators, Switches, and Jumpers E-3 LEDs A variety of status LEDs are located on the front and back of your server. These LEDs aid you in diagnosing problems by communicating the status of the components and operations of the server. The following ProLiant ML330e/ML330 server LEDs are explained in this appendix.
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E-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide See Figure E-1 and Table E-1 for an explanation of each possible LED status. Figure E-1. Power button and system status LEDs Table E-1 System Status LEDs Item Description Status Means...
If the server is linked to the network The speed at which the network is being accessed If there is current network activity Refer to the Compaq Servers Troubleshooting Guide for more information on troubleshooting network controller problems. Figure E-2. Network controller LEDs...
The function of SW1 is not applicable to the ProLiant ML330e/ML330 server. The Server Feature Board switch allows you to enable or disable embedded video. Some switches are reserved for the use of Compaq authorized service providers only. IMPORTANT: Reserved switches are provided for use by Compaq authorized service...
On = ROMPaq disaster recovery enable system ROM is mode corrupted Reserved Note: System Configuration Switch (SW2) position 4 is reserved for Compaq authorized service providers only. Do not change the specified default setting for this position.
E-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Clearing and Resetting System Password Settings It may be necessary at some time to clear and reset the system password. When the system configuration switch position 1 is set to the on position, the system is prepared to clear the system password: 1.
(emergency repair boot) mode. Set the system configuration switch position 3 to on to enable ROMPaq disaster recovery mode: IMPORTANT: Before performing this operation, refer to the Compaq Servers Troubleshooting Guide for complete instructions on disaster recovery.
E-10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Reserved Processor Switch (SW1) IMPORTANT: The function of the reserved processor switch is not applicable to the ProLiant ML330e/ML330 server. 1 2 3 4 Figure E-4. Processor configuration switch (SW1) Table E-4...
Reserved Reserved Reserved Important: Positions 2 through 8 are reserved for Compaq authorized service providers only. Do not change these switches from the indicated default settings. NOTE: For information on troubleshooting video problems, refer to “Video Problems” in the Compaq Servers Troubleshooting Guide.
E-12 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Jumper Settings SCSI Device Jumper Settings No two SCSI devices connected to the same SCSI controller can have the same SCSI ID. If another SCSI device is connected to the same controller, check its SCSI ID before beginning the installation procedure for the additional device.
F-2 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Table F-1 ProLiant ML330e/ML330 Server Specifications continued Power supply output power Rated steady-state power 200 W Maximum peak power 250 W Temperature range (see Note) ° ° ° ° Operating to 93 to 33 °...
At least one slot must be populated with an ECC 133-MHz Registered SDRAM DIMM. NOTE: The maximum memory configuration is 4 x 512-MB memory modules. Also refer to the Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide at the Compaq website: http://www.compaq.com/support...
Table F-3 lists the operating systems and version numbers supported by the ProLiant ML330e/ML330 server. CAUTION: If your server has a factory-installed operating system, configure the server using the instructions in the Compaq Factory-Installed Operating System Software Installation Guide or data will be lost. Table F-3...
For updated information on supported operating systems, log on to the Internet at http://www.compaq.com/products/servers/platforms/ or download a spreadsheet of supported operating systems for Compaq servers at ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf For the latest information on Linux version and support, log on to the Internet at http://www.compaq.com/products/servers/linux.html...
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4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Class 1 laser product A-7 Compaq technical support xii Class A equipment A-2 Compaq website xii Class B equipment A-2 components clearance, requirements 2-2 drive bay 1-3 CMOS front panel 1-4...
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Index 5 connecting serial port, system board ATA/100 controller 4-10 location 1-7 hard drive to Smart Array server features 1-9 Controller 4-6 SMIC (ProLiant ML330 Server Management server), location 1-10 Information Cable 4-11 SMIC (ProLiant ML330e Wide Ultra2 SCSI cable 4-7 server), location 1-11 SMIC, system board Wide Ultra2 SCSI...
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6 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide removing 3-26 removing, illustrated 3-26 data backup 3-2, 5-3 sockets, illustrated 3-24 data loss, caution 3-4 sockets, location 1-7, 3-24 data, overwritten, caution 5-3 specifications 1-8, 3-23 date and time technical information 3-23...
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(ProLiant ML330 server), Board location 1-10 features Server Feature Board server 1-2 (ProLiant ML330e server), standard 1-3 location 1-11 Federal Communications European Union Notice A-4 Commission Notice A-1 event notification, Compaq Insight fire, warning A-6 Manager D-3, D-7 firmware upgrade, caution 5-12...
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8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide frequency, specifications F-1 hardware, features front bezel disk controllers 1-8 removing 3-3 drive bay components 1-3 removing, caution 3-3, 3-5, expansion slots 1-8 memory 1-8 removing, illustrated 3-3 minimum requirements F-3...
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3.5-inch, installing 3-9 Compaq authorized resellers, cables (ProLiant ML330 server), telephone numbers xiii connecting 3-10, 3-14 Compaq website address xii cables (ProLiant ML330 server), technical support telephone disconnecting 3-11 numbers xii cables (ProLiant ML330e server), connecting 3-10,...
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10 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide system status LEDs E-4 other devices 3-15 tape drive, installing 3-17 preconfigured operating Wide Ultra2 SCSI cable, system 2-5 cabling 4-7 server 2-1 Wide Ultra2 SCSI cable, SmartStart 5-13 removing 4-6...
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Index 11 lithium battery See also batteries Server Feature Board location keyboards (ProLiant ML330 connector, rear panel server) 1-10 location 1-5, 2-4 Server Feature Board location connector, system board (ProLiant ML330e location 1-7 server) 1-11 network server mode, setting LPT Port, settings 5-9 (ProLiant ML330 server) 5-7 network server mode, setting...
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12 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide navigation keys, RBSU Notices Arrow keys 5-8 Canadian A-4 Enter key 5-8 Class A equipment A-2 Escape key 5-8 Class B equipment A-2 F10 key 5-8 European Union A-4 NetWare F-4...
14 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide system identification menu 5-10 radiation exposure, warning A-7 system options menu 5-9 radio frequency interference, system passwords 5-10 correcting A-2 usage 5-9 RAM, nonvolatile See NVRAM utility language 5-12 RBSU (ROM Based Setup Utility)
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E-10 removal 3-9, 3-15 resources SCSI controller See Wide Ultra2 CarePaq D-11 SCSI controller Compaq Insight Manager D-3, security features 1-15 serial number Compaq processor (ProLiant ML330 ProLiant ML330e/ML330 server) 5-4 Server Maintenance and...
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16 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide installation, overview 2-1 setting up server 2-2 minimum hardware shutting down server 3-2 configuration F-3 site requirements 2-2 operating system 2-7 power cord placement A-8 powering down 3-2 Small Business Server 2000 F-4...
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Index 17 specifications F-1 system IDs 5-4 dimensions F-1 system status LEDs humidity F-2 AC power E-4 maximum wet bulb hard drive status E-4 temperature F-2 illustrated E-4 power supply output F-2 Power On/Standby E-4 power, input requirements F-1 summary E-3 temperature F-2 weight F-1 static electricity See ESD...
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18 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Server Feature Board troubleshooting Components additional information D-11 (ProLiant ML330 Server) CD-ROM drive D-8 1-10 CD-ROM, additional Server Feature Board information D-8 Components diskette drive D-8 (ProLiant ML330e Model) factory-installed operating...
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1-12 switch settings E-11 website D-11 troubleshooting D-6 websites voltage CarePaq D-11 specifications F-1 Compaq xii voltage selector switch, drivers F-5 location 1-5, 2-4 Linux information F-5 maintenance and service guide D-11, F-3 operating systems D-7, F-5 Wake on LAN See NIC...
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