Video And Display Problems; If The Display Is Blank - Dell XPS PP06XA Owner's Manual

O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E
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1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows desktop, use the touch pad to move the cursor around,
select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I N G S
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program lists the correct device for the pointing device option (the computer
automatically recognizes a USB mouse without making any setting adjustments).
T E S T T H E M O U S E C O N T R O L L E R
pointer movement) and the operation of the touch pad or mouse buttons,
run the Mouse test in the Pointing Devices test group in the "Dell
Diagnostics" on page 107.
R E I N S T A L L T H E T O U C H P A D D R I V E R
on page 136.

Video and Display Problems

Fill out the "Diagnostics Checklist" on page 169 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.

If the display is blank

NOTE:
If you are using a program that requires a higher resolution than your
computer supports, it is recommended that you attach an external monitor to your
computer.
C H E C K T H E B A T T E R Y
battery charge may be depleted. Connect the computer to an electrical outlet
using the AC adapter, and then turn on the computer.
T E S T T H E E L E C T R I C A L O U T L E T
testing it with another device, such as a lamp.
H E C K T H E A D A P T E R
C A C
AC adapter has a light, ensure that the light is on.
To test the mouse controller (which affects
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If you are using a battery to power your computer, the
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Ensure that the electrical outlet is working by
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Check the AC adapter cable connections. If the
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C H E C K T H E T O U C H P A D
,
Verify that the system setup
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See "Reinstalling Drivers and Utilities"
Troubleshooting
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