Dell Inspiron PP09L Owner's Manual

Dell laptop owner's manual.
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Dell™ Inspiron™ XPS
Owner's Manual
Model PP09L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell Inspiron PP09L

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    Dell™ Inspiron™ XPS Owner’s Manual Model PP09L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

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    Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a trademark owned by Bluetooth SIG and is used by Dell Inc. under license; EMC is a registered trademark of EMC Corporation.

  • Page 3: Table Of Contents

    Contents CAUTION: Safety Instructions SAFETY: General SAFETY: Power SAFETY: Battery SAFETY: Air Travel SAFETY: EMC Instructions When Using Your Computer SAFETY: Ergonomic Computing Habits SAFETY: When Working Inside Your Computer SAFETY: Protecting Against Electrostatic Discharge SAFETY: Battery Disposal Finding Information A Tour of Your Computer Front View .

  • Page 4: Table Of Contents

    ......Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows...

  • Page 5: Table Of Contents

    Using the Dell Diagnostics ......When to Use the Dell Diagnostics Error Messages ......

  • Page 6: Table Of Contents

    Scanner Problems ......Hard Drive Problems If you have problems with a hard drive PC Card Problems .

  • Page 7: Table Of Contents

    Hard Drive ....... . Returning a Hard Drive to Dell Subwoofer .

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    Viewing the System Setup Screens System Setup Screens Commonly Used Options Enabling the Infrared Sensor Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contacting Dell ......

  • Page 9: Table Of Contents

    (U.S. Only) ......Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) .

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    Contents...

  • Page 11: Caution: Safety Instructions, Safety: General

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. SAFETY: General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.

  • Page 12: Safety: Power, Safety: Battery, Safety: Air Travel

    SAFETY: Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 13: Safety: Emc Instructions, When Using Your Computer

    Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility (EMC) classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.

  • Page 14: Safety: Ergonomic Computing Habits, Safety: When Working Inside Your Computer, Safety: Protecting Against Electrostatic Discharge

    Viewing the display or external monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the ergonomic guidelines in the Dell™ Inspiron™ Help file when setting up and using your computer. To access the help file, see page 18.

  • Page 15: Safety: Battery Disposal

    • When transporting a sensitive component, first place it in an antistatic container or packaging. • Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads. SAFETY: Battery Disposal Your computer uses a lithium-ion battery and a coin-cell reserve battery. For instructions about replacing the lithium-ion battery in your computer, see "Removing a Battery"...

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    Safety Instructions...

  • Page 17: Finding Information

    What Are You Looking For? • How to access tutorials and other how-to information • How to get a copy of my invoice • How to extend my warranty • How to access Dell Support on my Microsoft ® Windows desktop (U.S. only) •...

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    Finding Information Find It Here Setup Diagram ® Dell Inspiron Help File Click the Start button and click Help and Support. Click User and system guides and click User’s guides. Click Dell Inspiron Help. Service Tag and Microsoft Windows License These labels are located on the bottom of your computer.

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    • Documentation for devices (such as a modem) • How to reinstall my operating system Find It Here Dell Support Website — support.dell.com The Dell Support website provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses •...

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    Finding Information...

  • Page 21: Front View

    D I S P L A Y L A T C H — Keeps the display closed. — For more information about your display, see the Dell Inspiron Help file. To access the help D I S P L A Y file, see page 18.

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    P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button.

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    If the computer is connected to an electrical outlet, the • Solid green: The battery is charging. • Flashing green: The battery is almost fully charged. If the computer is running on a battery, the • Off: The battery is adequately charged (or the computer is turned off). •...

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    KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: A Tour of Your Computer Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.

  • Page 25: Left Side View

    — Supports one PC Card, such as a modem or network adapter. The computer ships with P C C a plastic blank installed in the slot. For more information, see the Dell™ Inspiron™ Help file. To access the help file, see page 18.

  • Page 26: Right Side View

    AUDIO CONNECTORS Right Side View — Lets you attach a commercially available antitheft device to the computer. For S E C U R I T Y C A B L E S L O T more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

  • Page 27: Back View

    Back View video connector S-video TV-out connector AC adapter connector D/Bay (powered USB) connector VIDEO OUT CONNECTOR Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable. USB connectors (3) digital-video interface connector modem connector (RJ-11) network connector (RJ-45) A Tour of Your Computer...

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    (DVI) A Tour of Your Computer Connects an external VGA-compatible monitor. For more information, see the Dell Inspiron Help file. To access the help file, see page 18. Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy-drive cable, as shown below.

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    POWERED USB) CONNECTOR Connects powered USB devices such as a Dell™ D/Bay, which is an external module bay that accommodates an optical drive, floppy drive, or second hard drive; also connects standard USB devices. A Tour of Your Computer...

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    A D A P T E R C O N N E C T O R The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 31: Bottom View

    Bottom View Mini PCI card cover hard drive fan 2 memory module cover — Covers the compartment that contains the Mini PCI card. See page 108. I N I P C I C A R D C O V E R S U B W O O F E R —...

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    A Tour of Your Computer...

  • Page 33: Transferring Information To A New Computer

    Using Your Computer Transferring Information to a New Computer ® ® The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer. You can move data such as: •...

  • Page 34: Configuring Graphics Cards, Settings And Functions

    Configuring Graphics Cards Settings and Functions Dell configured your graphics card for optimal performance with most games and other video programs. However, some game manufacturers may recommend that you either change a setting or enable or disable a certain function for a game to properly run. You may also want to readjust settings to better fit your gaming style.

  • Page 35: Connecting Your Computer To A Tv Or Audio Device

    Your computer has an S-video TV-out connector that, together with the TV/digital audio adapter cable (available from Dell), enables you to connect the computer to a TV and/or stereo audio device. The TV/digital audio adapter cable provides connectors for an S-video cable, a composite video cable, and an S/PDIF digital audio cable.

  • Page 36: S-video And Standard Audio

    S-Video and Standard Audio Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.

  • Page 37: S-video And S/pdif Digital Audio

    Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable. Plug the other end of the S-video cable in to the S-video input connector on your TV. Plug the single-connector end of the audio cable in to the headphone connector on your computer.

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    Turn off the computer and the TV and/or audio device that you want to connect. Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable.

  • Page 39: Composite Video And Standard Audio

    See "Enabling the Display Settings for a TV" on page 43 to ensure that the computer recognizes and works properly with the TV. Composite Video and Standard Audio Turn off the computer and the TV and/or audio device that you want to connect. Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.

  • Page 40: Composite Video And S/pdif Digital Audio

    Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable. Plug the other end of the composite video cable in to the composite video-input connector on the TV. Plug the single-connector end of the audio cable in to the headphone connector on the computer.

  • Page 41

    Turn off the computer and the TV and/or audio device that you want to connect. Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable.

  • Page 42: Enabling S/pdif Digital Audio, Setting Up The Dolby Headphone

    Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable Dolby Digital 5.1 audio for DVD playback. Double-click the CyberLink PowerDVD icon on the Microsoft Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. Click the properties (wrench) icon.

  • Page 43: Enabling The Display Settings For A Tv, Connecting Monitors

    If you are connecting two monitors that both have VGA connectors, you must have the optional VGA adapter, available from Dell. If you are connecting two flat-panel monitors, at least one of them must have a VGA connector. If you are connecting a television, you may connect only one monitor (VGA or DVI) in addition to the television.

  • Page 44

    If you are connecting two monitors that both have VGA connectors: Connect one of the monitors to the VGA (blue) connector on the computer. Connect the other monitor to the optional VGA adapter and connect the VGA adapter to the DVI (white) connector on the computer. TV-out connector VGA (blue) connector If you are connecting two monitors, and one monitor has a VGA connector and the other monitor...

  • Page 45: Using Cds And Dvds, Copying Cds And Dvds

    Device guides, and then click the guide for your video card). Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access the help file, see page 18.

  • Page 46: Using Blank Cd-rs, Cd-rws, Dvd+rs, And Dvd+rws, Helpful Tips

    To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 47: Ddr Memory And Processor Front-side Bus, Hyper-threading

    Optimizing Performance Your Dell™ Inspiron™ computer is equipped with the Intel ® support the Intel Pentium 4 processor with Hyper-Threading (HT) technology to deliver the highest level of system performance. The Intel 865PE chip set is highly integrated; it provides dual- channel PC3200 memory interfaces and an 8X AGP graphics interface.

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    Optimizing Performance...

  • Page 49: Battery Performance

    Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see "Limited Warranties" on page 171 or the separate paper warranty document that shipped with your computer For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 50: Checking The Battery Charge, Dell™ Quickset Battery Meter, Charge Gauge

    For more information about the Power Meter tab, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 18. If the computer is connected to an electrical outlet, a Charge Gauge Press the status button on the battery charge gauge to illuminate the charge-level lights.

  • Page 51: Low-battery Warning, Charging The Battery

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 18.

  • Page 52: Removing A Battery

    Removing a Battery CAUTION: Before performing these procedures, disconnect all cables from the computer. Ensure that the computer is turned off or disconnected from an electrical outlet. Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

  • Page 53: Installing A Battery, Storing A Battery

    Installing a Battery Slide the battery into the bay at a 45-degree angle. Press the other side down until the latch release clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage.

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    Using a Battery...

  • Page 55: About The Module Bay, Removing And Installing Devices While The Computer Is Turned Off

    You can install devices such as a floppy drive, CD drive, CD-RW drive, DVD drive, CD-RW/DVD drive, DVD+RW, or second hard drive in the module bay. Your Dell™ Inspiron™computer ships with a CD, DVD, or other optical drive installed in the module bay.

  • Page 56: Removing And Installing Devices While The Computer Is Running

    Pull the device out of the module bay. Push the new device into the bay until it clicks. Removing and Installing Devices While the Computer Is Running Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop.

  • Page 57

    Press the device latch release. Pull the device out of the module bay. module bay device Push the new device into the bay until it clicks. The operating system automatically recognizes the device. If necessary, enter your password to unlock your computer. device latch release device latch release Using the Module Bay...

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    Using the Module Bay...

  • Page 59: Numeric Keypad, Key Combinations, System Functions, Battery

    <Fn><F3> Displays the Dell™ QuickSet Battery Meter (see page 50) CD or DVD Tray <Fn><F10> Ejects the tray out of the drive if Dell QuickSet is installed light indicates that the keypad is active. Using the Keyboard and Touch Pad...

  • Page 60: Display Functions, Power Management, Speaker Functions

    Advanced tab in the Power Options Properties window. For instructions, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 18. Increases the volume of the integrated speakers and...

  • Page 61

    ® ® Microsoft Windows Logo Key Functions Windows logo key and Minimizes all open windows <m> Windows logo key and Maximizes all windows <Shift><m> Windows logo key and <e> Runs Windows Explorer Windows logo key and <r> Opens the Run dialog box Windows logo key and <f>...

  • Page 62: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. •...

  • Page 63: Customizing The Touch Pad And Track Stick, Changing The Track Stick Cap

    Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use. You can purchase additional caps by visiting the Dell website at www.dell.com. Pull the cap off the track stick. Align the new cap over the square track-stick post and gently press the cap down onto the post.

  • Page 64

    Using the Keyboard and Touch Pad...

  • Page 65: Connecting To A Network Adapter

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: Connect the network cable to the network adapter connector on the back of your computer.

  • Page 66: Network Setup Wizard, Connecting To A Wireless Local Area Network, Determining Your Network Type

    A home network typically employs high-speed Internet access such as DSL or cable, and an access point or router. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup. Setting Up a Home and Office Network ®...

  • Page 67

    The user’s guide is located on your Drivers and Utilities CD (that came with your computer) in the "User’s Guides-Network User’s Guides" category. The user’s guide is also available on the Dell Support website at support.dell.com.

  • Page 68

    Click Add. The Wireless network properties window appears. Setting Up a Home and Office Network...

  • Page 69

    NOTE: If you are using a WPA-protected network, and the Association tab does not give you the option to select WPA, download the WPA wireless security update from the Microsoft support site. Enter the name of your network in the Network name (SSID) field. If you do not need to configure security settings, go to step 9.

  • Page 70: Configuring Security Settings (optional)

    Connecting to a Network with Wi-Fi Protected Access (WPA) Security Requirements NOTE: Network security settings are unique to your network. Dell cannot provide this information. Connecting to a Network With Wired Equivalent Protocol (WEP) Security Requirements In the Preferred networks field, click the name of your wireless network.

  • Page 71

    From the Network Authentication drop-down menu, select Open. Earlier versions of Dell wireless network software may not contain the drop-down menu. If you are using an earlier version, click to check the Data encryption (WEP enabled) check box and go to step 5.

  • Page 72

    Connecting to a Network With Wi-Fi Protected Access (WPA) Security Requirements The following instructions are basic steps for connecting to a WPA network. If your network requires a user name, password, or domain settings, consult the setup instructions in the user’s guide for your wireless network card.

  • Page 73

    From the Data encryption drop-down menu, select your data encryption type. If your wireless network requires a key, enter it in the Network key field. NOTE: Your computer can take up to 1 minute to connect to the network. Click OK. Your network setup is complete.

  • Page 74

    Setting Up a Home and Office Network...

  • Page 75: Using The Dell Diagnostics, When To Use The Dell Diagnostics

    Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD. If you wait too long and the Microsoft see the Windows desktop.

  • Page 76

    If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 152). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, a technical support representative will ask for your Service Tag.

  • Page 77: Error Messages

    When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Error Messages If the message is not listed, see the documentation for the operating system or the program that was running at the time the message appeared.

  • Page 78

    X I T S O M E P R O G R A M S A N D T R Y — Contact Dell (see page 152). F I L E W A S N O T F O U N D —...

  • Page 79: Video And Display Problems, If The Display Is Blank

    Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. H E C K T H E L I G H T power.

  • Page 80: If The Display Is Difficult To Read, If Only Part Of The Display Is Readable

    Solving Problems — See the Dell Inspiron Help file for instructions on X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R —...

  • Page 81: Scanner Problems, Hard Drive Problems, If You Have Problems With A Hard Drive

    Hard Drive Problems NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help file, see page 18. If you have problems with a hard drive L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N may prevent the operating system from starting.

  • Page 82: Pc Card Problems, External Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A Contact Dell (see page 152). F Y O U H A V E P R O B L E M S W I T H A —...

  • Page 83: Power Problems

    Contact Dell (see page 152). Power Problems NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see page 18. H E C K T H E P O W E R L I G H T computer has power.

  • Page 84: Unexpected Characters, Touch Pad Or Mouse Problems

    — Turn off nearby fans, fluorescent O W E R R O P E R T I E S — See the Dell Inspiron Help file or search — If the computer power light turns on but — Press <Fn><Num Lk> to disable the —...

  • Page 85: Printer Problems

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E Turn off the computer. Disconnect the mouse. Turn on the computer.

  • Page 86: E-mail Problems, Modem And Internet Connection Problems

    E-Mail Problems N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet.

  • Page 87: Network Problems

    U R N O F F C A L L W A I T I N G instructions on deactivating this feature. Then adjust the dial-up networking connection properties. Click the Start button and click Control Panel. Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab, and then click Edit...

  • Page 88: General Program Problems, A Program Crashes, A Program Stops Responding, A Solid Blue Screen Appears

    General Program Problems A program crashes NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. E E T H E S O F T W A R E D O C U M E N T A T I O N maintain websites with information that may help you solve the problem.

  • Page 89: Cd Or Dvd Problems, If You Cannot Play A Cd, Cd-rw, Or Dvd

    ® — Click the Start button R E C O G N I Z E S T H E D R I V E — Double-click the speaker icon in — See "Cleaning Your Computer" in the Dell Solving Problems...

  • Page 90: If You Hear An Unfamiliar Scraping Or Grinding Sound, Sound And Speaker Problems

    If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. If the CD-RW drive stops writing I S A B L E S T A N D B Y M O D E I N Search for the keyword standby in the Windows Help and Support Center.

  • Page 91: If You Have A Problem With External Speakers

    If you have a problem with external speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S supplied with the speakers.

  • Page 92: E-mail, Modem, And Internet Problems

    E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

  • Page 93: Resolving Other Technical Problems, Drivers, What Is A Driver

    O N T A C T E L L website or e-mail service, call Dell for technical assistance (see page 152). See "Dell Technical Support Policy (U.S. Only)" on page 152 for a description of the hardware and software support provided by Dell. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.

  • Page 94: Identifying Drivers, Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 95

    Click the Drivers tab. Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see page 97) to return your computer to the operating state that existed before you installed the new driver. Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD.

  • Page 96: Resolving Software And Hardware Incompatibilities

    Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor (see page 151) in the system setup program before continuing with the driver installation. After extracting the driver files to your hard drive as described in the previous section, click the Start button and right-click My Computer.

  • Page 97: Creating A Restore Point, Restoring The Computer To An Earlier Operating State

    To resolve incompatibilities using the Hardware Troubleshooter: Click the Start button and click Help and Support. Type hardware troubleshooter Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

  • Page 98: Undoing The Last System Restore, Before You Begin

    Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

  • Page 99: Reinstalling Windows Xp

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP.

  • Page 100

    If your computer already has Windows XP installed and you want to recover your current Windows XP data, type If you want to install a new copy of Windows XP, press <Esc> to select that option. Press <Enter> to select the highlighted partition (recommended), and follow the instructions on the screen.

  • Page 101

    Click Next. Click Finish to complete the setup, and remove the CD. Reinstall the appropriate drivers with the Drivers and Utilities CD. For instructions, see "Reinstalling Drivers and Utilities" on page 94. Reinstall your virus protection software. Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.

  • Page 102

    Solving Problems...

  • Page 103: Before You Begin, Recommended Tools, Shutting Down Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 104

    NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. Shut down the computer (see page 103). Ensure that the computer and any attached devices are turned off.

  • Page 105: Memory

    To avoid damaging the system board, you must remove the main battery before you begin working inside the computer (see page 52). NOTE: Memory modules purchased from Dell are covered under your computer warranty. NOTE: This computer requires matched memory modules and therefore always has two identical memory modules.

  • Page 106

    NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. If you are replacing a memory module, ground yourself and remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 107

    Replace the memory module cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 108: Mini Pci Card

    FCC rules strictly prohibit users from installing 5-GHz (802.11a,802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should you install such a device. Only trained Dell service personnel are authorized to install a 5-GHz Wireless LAN Mini PCI card. CAUTION: If you are removing and/or installing a 2.4-GHz (802.11b, 802.11b/g) Mini PCI card, follow the...

  • Page 109

    If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, first remove the existing card: Disconnect the antenna cables from the Mini PCI card. antenna cables Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

  • Page 110

    NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. To install a Mini PCI card, align the card with the connector at a 45-degree angle, and press the card into the connector until it clicks. NOTICE: To avoid damaging the antenna cables or the Mini PCI card, never place the cables under the card.

  • Page 111: Hard Drive

    NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: You need the Operating System CD to install the Microsoft need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive.

  • Page 112: Returning A Hard Drive To Dell

    "Reinstalling Drivers and Utilities" on page 94. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Adding and Replacing Parts...

  • Page 113: Subwoofer

    Subwoofer CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. If you ordered a subwoofer with your computer, it is already installed.

  • Page 114: Keyboard

    Insert the subwoofer into the compartment within the battery. battery Connect the cable to the subwoofer connector. Replace the battery in the battery bay (see page 53). Keyboard CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11).

  • Page 115

    Remove the keyboard: Remove the two M2.5 x 3-mm screws across the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. Lift up the keyboard and gently slide it toward the display. Hold the keyboard up and slightly forward to allow access to the keyboard connector.

  • Page 116: Pc Card With Bluetooth ® Wireless Technology

    PC Card With Bluetooth CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 117: Modem, Removing The Modem

    Modem CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. Removing the Modem Follow the procedures in "Before You Begin"...

  • Page 118: Installing The Modem, Keyboard Bracket

    Installing the Modem Connect the modem cable to the modem. NOTICE: Ensure that the modem cable is routed correctly when you replace the modem. NOTICE: Do not press down on the left side of the modem while installing it. Align the connector on the bottom of the modem with the modem connector on the system board, and then press down on the right side of the modem to seat both connectors.

  • Page 119: Fans

    keyboard bracket Fans CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 120

    captive screws (2) Remove the screw on the fan and lift up the fan release lever. Use the fan release lever to lift the fan out of the computer. When replacing fan 2, press down on the fan surface labeled "Press here" to securely seat the fan in place.

  • Page 121: Hinge Covers

    To remove fan 3: Unscrew the two captive screws labeled "F3." Lift the fan out of the computer. NOTE: The cover on this fan is not removable. It remains attached to the fan. captive screws (2) Hinge Covers CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11).

  • Page 122

    Remove the left and right hinge covers: Open the display. NOTICE: To avoid damaging the cover, do not lift the center hinge cover on both sides simultaneously. Slide the left and right hinge covers toward the back of the computer and then slide them to the side, away from the computer.

  • Page 123

    hinge cover snaps (2) Open the display all the way (180 degrees) so that it lies flat against your work surface. Lift the center hinge cover on the right side first just enough to access the flex-cable connector. Using the pull-tab, disconnect the center-hinge-cover flex cable from the system board connector.

  • Page 124: Display

    Display CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 125

    display cable Disconnect the display cable, using the pull-tab. Lift the display out of the computer at a 90-degree angle. display antenna cables (2) system board connector Adding and Replacing Parts...

  • Page 126

    When you replace the display, ensure that the ribbon tape around the display cable is securely tucked underneath the two tabs. tabs (2) display ribbon tape Also, ensure that the antenna cables are not twisted and that they are lying flat in the antenna cable clip.

  • Page 127: Display Latch

    Display Latch CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 128: Video Card

    Remove the two M2 x 4-mm screws and remove the display latch. M2 x 4-mm screws (2) Video Card CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.

  • Page 129: Processor Thermal-cooling Assembly, Removing The Processor Thermal-cooling Assembly

    Lift up the video card to remove it. The video-card heat sink is part of the video card assembly. M2.5 x 6-mm screws (4) system board connector Processor Thermal-Cooling Assembly CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11).

  • Page 130: Installing The Processor Thermal-cooling Assembly, Palm Rest

    Lift up the processor thermal-cooling assembly and remove it from the system board. Installing the Processor Thermal-Cooling Assembly Place the processor thermal-cooling assembly over the processor. Tighten the four captive screws, labeled "1" through "4," in consecutive order. Palm Rest CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11).

  • Page 131

    Turn the computer top-side up and remove the four M2.5 x 3-mm screws labeled "circle P." Disconnect the touch-pad connector from the system board. Slide the palm rest forward and remove it from the computer. M2.5 x 3-mm screws (4) M2.5 x 8-mm screws labeled "circle P"...

  • Page 132: Processor Module, Removing The Processor Module

    Processor Module Removing the Processor Module CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.

  • Page 133: Installing The Processor Module

    screwdriver (perpendicular to processor) ZIF socket pin-1 corner NOTE: The ZIF-socket cam screw secures the processor to the system board. Take note of the arrow on the ZIF-socket cam screw, which indicates the direction to turn the cam screw Lift out the processor module. Installing the Processor Module NOTICE: Ensure that the cam lock is in the fully open position before seating the processor module.

  • Page 134: Flashing The Bios, Reserve Battery

    NOTICE: You must position the processor module correctly in the ZIF socket to avoid permanent damage to the module and the socket. When the processor module is correctly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the others, the module is not seated correctly.

  • Page 135: System Board, Removing The System Board

    NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. Follow the procedures in "Before You Begin" (see page 103). Remove the center hinge cover (see page 121). NOTE: You do not need to remove the left and right hinge covers. Remove the keyboard (see page 114).

  • Page 136

    The system board’s BIOS chip contains the Service Tag, which is also visible on a barcode label on the bottom of the computer. The replacement kit for the system board includes a CD that provides a utility for transferring the Service Tag to the replacement system board. NOTICE: Disconnect the computer and any attached devices from electrical outlets, and remove any installed batteries.

  • Page 137: Installing The System Board

    Turn the system top-side up again, and remove the four M2.5 x 6-mm screws from the system-board top assembly. With the front of the computer facing you, lift the system-board top assembly from the right side, swinging it up, then lift the left side and draw the system-board top assembly out of the computer.

  • Page 138: Speakers

    Speakers CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. Follow the procedures in "Before You Begin"...

  • Page 139: Display Latch Release

    Display Latch Release CAUTION: Before you begin this procedure, read the safety instructions at the front of this document (see page 11). NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. Remove the hard drive (see page 105).

  • Page 140: Pin Assignments For I/o Connectors, Usb Connector, Video Connector

    Pin Assignments for I/O Connectors USB Connector Video Connector Adding and Replacing Parts Signal USB5V+ USBP– USBP+ Signal Signal CRT_R CRT_G CRT_B MONITOR_DETECT– DDC_DATA CRT_HS CRT_VS DDC_CLK...

  • Page 141: S-video Tv-out Connector, Ieee 1394 Connector

    S-Video TV-Out Connector IEEE 1394 Connector S-Video Signal DLUMA-L DCRMA-L Composite Video Signal DCMPS-L Signal TPB– TPB+ TPA– TPA+ Adding and Replacing Parts...

  • Page 142: Dvi-i Connector

    DVI-I Connector Adding and Replacing Parts Signal Signal TMDS DATA2– TMDS DATA3+ TMDS DATA2+ TMDS DATA2/4 SHLD GND (FOR +5V) TMDS DATA4– HOT PLUG DETECT TMDS DATA4+ TMDS DATA0– DDC CLK TMDS DATA0+ DDC DATA TMDS DATA0/5 SHLD ANALOG VERT SYNC TMDS DATA5–...

  • Page 143: Specifications

    Appendix Specifications Processor Processor type External bus frequency System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) ®...

  • Page 144

    Memory Memory module connector Memory module capacities Memory type Memory configuration support Minimum memory Maximum memory Ports and Connectors Video Digital-video interface (DVI-I) Audio D/Bay (powered USB) connector IEEE 1394 Infrared S-video TV-out Mini PCI Modem Network adapter Communications Modem: Type Controller Interface...

  • Page 145

    Communications (continued) Network adapter Wireless Video Video type Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls 10/100/1000 Ethernet LAN on system board internal Mini PCI Wi-Fi wireless support;...

  • Page 146

    Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Power Consumption: Panel with backlight (typical) Controls Keyboard Number of keys Layout Appendix WUXGA; WSXGA+; WXGA 222.5 mm (8.8 inches) 344.5 mm (13.6 inches) 391.2 mm (15.4 inches) 1920 x 1200 (WUXGA);...

  • Page 147

    Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Track Stick X/Y position resolution (graphics table mode) Size Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer on Computer off Operating time Life span (approximate) 240 cpi 64.9-mm (2.5-inch) sensor-active area 48.9-mm (1.9-inch) rectangle...

  • Page 148

    Battery (continued) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight: With combo drive With DVD drive Appendix 0°...

  • Page 149: Using The System Setup Program, Overview

    Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage Using the System Setup Program...

  • Page 150: Viewing The System Setup Screens, System Setup Screens, Commonly Used Options

    NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer.

  • Page 151: Enabling The Infrared Sensor

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Shut down the computer through the Start menu.

  • Page 152: Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

  • Page 153

    Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

  • Page 154

    Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...

  • Page 155

    Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 156

    Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.dell.com.cn Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™)

  • Page 157

    Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support City Code: 2 Customer Care TechFax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com...

  • Page 158

    Country (City) International Access Code Country Code City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care...

  • Page 159

    Country (City) International Access Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care...

  • Page 160

    International Access Code Country Code City Code India Technical Support Sales Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.

  • Page 161

    Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim) Faxbox Service...

  • Page 162

    Switchboard (Brussels, Belgium) Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) International Access Code: 00 Technical Support (Dimension and Inspiron) Country Code: 60 Customer Service City Code: 4...

  • Page 163

    Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...

  • Page 164

    Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...

  • Page 165

    Country (City) International Access Code Country Code City Code Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ Country Code: 351 Technical Support Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St.

  • Page 166

    International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...

  • Page 167

    Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: Tech_support_central_Europe@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)

  • Page 168

    Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)

  • Page 169

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 170: Regulatory Notices

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Dell Inspiron Help file that accompanied your computer. To access the help file, see page 18. Appendix...

  • Page 171: Nom Information (mexico Only), Limited Warranties

    7.7 A Limited Warranties Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties for the U.S., the limited warranties for Canada, the manufacturer guarantee for Latin America and...

  • Page 172

    The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

  • Page 173

    What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available. Individual Home Consumers: Technical Support...

  • Page 174

    We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 175

    90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

  • Page 176

    What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available. Individual Home Consumers; Home Office and Small Business...

  • Page 177: Dell Software And Peripherals (canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 178

    If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid.

  • Page 179

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 180

    ® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).

  • Page 181

    ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.

  • Page 182

    Appendix...

  • Page 183: Index

    CD, 45 crashes, 88 Dell contacting, 152, 170 online support site, 19 Dell Diagnostics, 75 Dell support policy, 152 Device Driver Rollback, 94 device latch release description, 25 system view, 25 device status lights description, 22...

  • Page 184

    USB connector, 28 fixing problems, 81 See module bay hard drive description, 31 fixing problems, 81 replacing, 111 returning to Dell, 112 system view, 31 hardware conflicts, 96 Index Hardware Troubleshooter, 96 Help and Support Center, 19 Hyper-Threading...

  • Page 185

    23 specifications, system, 143 spyware, 93 subwoofer description, 31 installing, 113 system view, 31 support contacting Dell, 152 S-video TV-out connector description, 27 system view, 27 system board assembly removing, 132 system performance Hyper-Threading, 47 memory and front-side bus, 47...

  • Page 186

    23 troubleshooting blue screen, 88 cannot save to floppy disk, 81 CD drive problems, 90 CD problems, 89 Dell Diagnostics, 75 Device Driver Rollback, 94 DVD problems, 89 e-mail problems, 86 external keyboard problems, 82 hard drive problems, 81...

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