Dell PP04X User Manual
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Dell PP04X User Manual

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Dell™ Latitude™ D830
User's Guide
Model PP04X

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Summary of Contents for Dell PP04X

  • Page 1 Dell™ Latitude™ D830 User’s Guide Model PP04X...
  • Page 2 Windows are either registered trademarks or trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation; E ERGY STAR is a registered trademark of the U.S.

  • Page 3: Table Of Contents

    ......Dell™ QuickSet Battery Meter ..... . .
  • Page 4 Replacing the Battery ......Storing a Battery ....... . . 4 Using the Keyboard Numeric Keypad .
  • Page 5 Connecting to a Mobile Broadband Network ....Enabling/Disabling the Dell Mobile Broadband Network Card ..Managing Your Network Settings Through the Dell QuickSet Location Profiler .
  • Page 6 Starting the Dell Diagnostics From Your Hard Drive ... . Starting the Dell Diagnostics From the Drivers and Utilities CD ..Dell Diagnostics Main Menu .
  • Page 7 ....... . Accessing the Dell Support Utility .....
  • Page 8 Touch Pad or Mouse Problems ......Video and Display Problems ......If the display is blank .
  • Page 9 ........Returning a Hard Drive to Dell .
  • Page 10 ....... . . Contacting Dell ....... . .

  • Page 11: Finding Information

    You can use the CD to reinstall drivers (see • Notebook System Software (NSS) "Reinstalling Drivers and Utilities" on page 100) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 73). Readme files may be included on your CD to...
  • Page 12 Quick Reference Guide NOTE: • Basic troubleshooting information This document may be optional and may not ship with your computer. • How to run the Dell Diagnostics NOTE: This document is available as a PDF at support.dell.com. • Warranty information Dell™...
  • Page 13 This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" on page 76. Finding Information...
  • Page 14 Click the topic that describes your problem. Follow the instructions on the screen. • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the Quickset QuickSet. ®...

  • Page 15: About Your Computer

    About Your Computer Front View About Your Computer...
  • Page 16 display latch display power button device status lights speakers keyboard touch pad touch pad/track stick buttons track stick keyboard status lights volume control buttons mute button ambient light sensor — Keeps the display closed. D I S P L A Y L A T C H —...
  • Page 17 TR AC K S TI C K page 38). ) — Helps to keep your Dell™ computer secure. When you slide your finger over FI N G ER PR I N T R E AD ER O P T I O N A L the reader, it uses your unique fingerprint to authenticate your user identity.
  • Page 18 K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.

  • Page 19: Left Side View

    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
  • Page 20 — Turns on/off wireless devices such as WiFi and internal cards with Bluetooth wireless W I R E L E S S S W I T C H technology and scans for WiFi networks. For more information about scanning for wireless networks, see "Dell™ Wi- Fi Catcher™ Network Locator" on page 56.

  • Page 21: Right Side View

    – Off: No signal found NOTE: The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup program. While working in Microsoft Windows operating systems, the light is designed not to appear.

  • Page 22: Back View

    U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.
  • Page 23 U S B 2 . 0 P O W E R E D C O N N E C T O R Connects USB 2.0 compliant devices, such as a mouse, keyboard, or printer. Can also be used for peripherals that require more than 5 V of power.
  • Page 24 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.

  • Page 25: Bottom View

    D E V I C E C O N N E C T O R the Dell documentation that came with your docking device for more information. — The computer uses an internal fan to create airflow through the fan air vents, which prevents the F A N A I R V E N T S computer from overheating.

  • Page 26: Transferring Information To A New Computer

    Transferring Information to a New Computer ® ® The Microsoft Windows operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: • E-mail messages •...

  • Page 27: Running The Files And Settings Transfer Wizard Without The Operating System Cd

    4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer and click Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next.

  • Page 28: Windows Vista

    When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I ® ® Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft...

  • Page 29: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 30: Checking The Battery Charge

    Checking the Battery Charge The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and battery meter icon ), the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.

  • Page 31: Low-Battery Warning

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the Microsoft® Windows® taskbar, and click Help.

  • Page 32: Hibernate Mode

    • Click Start→Shut Down→Stand by. • Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods: – Press the power button. – Close the display. –...
  • Page 33 Using a Battery...

  • Page 34: Configuring Power Management Settings

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 35: Storing A Battery

    1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide the battery-bay latch release on the bottom of the computer until the release clicks. 4 Using the tab on the battery, lift the battery out of the computer.

  • Page 36: Using The Keyboard

    Using the Keyboard Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key. •...

  • Page 37: Battery

    Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings" on page 33). <Fn><F1> Puts the computer into hibernate mode. Dell QuickSet is required (see "Dell™ QuickSet" on page 129). ® ® Microsoft Windows...

  • Page 38: Touch Pad

    Opens the Search Results-Computer dialog box (if Windows logo key and <Ctrl><f> the computer is connected to a network). Opens the System Properties dialog box. Windows logo key and <Pause> To adjust keyboard operation, such as the character repeat rate, click→Control Panel→Printers and Other Hardware→Keyboard.

  • Page 39: Customizing The Touch Pad And Track Stick

    You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at www.dell.com. 1 Pull the cap off the track stick.
  • Page 40 2 Align the new cap over the square track-stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3 Test the track stick to ensure that the cap is seated properly. Using the Keyboard...
  • Page 41 Using the Keyboard...

  • Page 42: Using Multimedia

    Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.

  • Page 43: Adjusting The Volume

    4 Push the tray back into the drive. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

  • Page 44: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 45: Microsoft ® Windows ® Xp

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell- installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 46: Using An External Monitor Simultaneously As An Extension Of Your Computer Display

    Using an External Monitor Simultaneously as an Extension of Your Computer Display You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space.

  • Page 47: Using An External Monitor As Your Primary Display: Swapping Primary And Secondary Displays

    3 In the Display Settings window, click the monitor 2 icon, click the Extend the desktop onto this monitor check box, and then click Apply. 4 Click OK to close the Display Settings window. To disable extended desktop mode: 1 In the Display Settings window, click the Settings tab. 2 Click the monitor 2 icon, uncheck the Extend the desktop onto this monitor option, and then click Apply.
  • Page 48 Dell™ QuickSet allows you to enable or disable the ambient light sensor feature. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature.
  • Page 49 Using the Display...

  • Page 50: Setting Up And Using Networks

    Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.

  • Page 51: Setting Up A Network In Microsoft Windows Vista

    Setting Up a Network in Microsoft Windows Vista® 1 Click the Windows Vista Start button →Connect To→Set up a connection or network. 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.

  • Page 52: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab. NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking →...

  • Page 53: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 50.

  • Page 54: Monitoring The Status Of Wireless Network Connections Through Dell™ Quickset

    When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar and select Help (see "Dell™ QuickSet" on page 129).

  • Page 55: Mobile Broadband Or Wireless Wide Area Network (Wwan)

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (or on the CD that accompanied your card if you purchased it separately from your computer).

  • Page 56: Connecting To A Mobile Broadband Network

    Center, click Start or →Help and Support. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer. Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network...

  • Page 57: Managing Your Network Settings Through The Dell Quickset Location Profiler

    (system setup program) to control WiFi network connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.
  • Page 58 ® ® For more information, see the Help and Support Center for the Microsoft indows XP operating ® system. To access the Help and Support Center, click the Start button or the Windows Vista Start button →Help and Support. Setting Up and Using Networks...
  • Page 59 Setting Up and Using Networks...

  • Page 60: Using Cards

    Using Cards Card Types See "Specifications" on page 131 for information on supported card types. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.

  • Page 61: Pc Card

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. PC Card 1 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in"...

  • Page 62: Removing A Card Or Blank

    The computer recognizes most cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the card. If you have an adapter, such as the one shown below, you can use 34-mm ExpressCards in the PC Card slot.
  • Page 63 NOTICE: Click the icon (in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached.

  • Page 64: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 65: Installing A Smart Card

    Installing a Smart Card You can install a smart card in the computer while the computer is running. The computer automatically detects the card. To install a smart card: 1 Hold the card so that the gold contact pad is facing upward and pointing toward the smart card slot. 1 gold contact pad 2 smart card (top) 2 Slide the smart card into the smart card slot until the card is completely seated in its connector.

  • Page 66: Using A Primary/System Password

    If you forget any of your passwords, contact your system administrator or contact Dell (see "Contacting Dell" on page 143). For your protection, Dell support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 67: Using A Hard Drive Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 143). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.

  • Page 68: Trusted Platform Module (Tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Archive and Restore section of the EMBASSY Security Center help file. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data. Enabling the TPM Feature 1 Enable the TPM software: Restart the computer and press <F2>...

  • Page 69: Security Management Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.
  • Page 70 If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 71 Securing Your Computer...

  • Page 72: Troubleshooting

    (see "Memory" on page 115). • If available, install working memory of the same type into your computer (see "Memory" on page 115). • If the problem persists, contact Dell Support. Troubleshooting...
  • Page 73 (see "Memory" on page 115). • If available, install working memory of the same type into your computer (see "Memory" on page 115). • If the problem persists, contact Dell Support. Contact Dell Support. System board failure has occurred.

  • Page 74: Dell Technical Update Service

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.
  • Page 75 Troubleshooting...

  • Page 76: Starting The Dell Diagnostics From The Drivers And Utilities Cd

    If the Pre-boot System Assessment completes successfully, you will receive the message, "Booting Dell Diagnostic Utility Partition.Press any key to continue". 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.
  • Page 77 143). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 78: Dell Support Utility

    Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 79: Double-Clicking The Dell Support Icon

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell ™...

  • Page 80: Cd And Dvd Drive Problems

    CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive —...

  • Page 81: E-Mail, Modem, And Internet Problems

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for Troubleshooting...

  • Page 82: Error Messages

    X T E N D E D M E M O R Y S I Z E H A S C H A N G E D memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting Dell"...
  • Page 83 — For external keyboards or keypads, check the cable connection. Restart the EYBO AR D STU C K KEY FAI L U R E computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 73).
  • Page 84 — The operating system cannot find a specific track on the hard drive. E E K E RRO R — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell H U T D O W N F A I L U R E Diagnostics (see "Dell Diagnostics"...

  • Page 85: Ieee 1394 Device Problems

    N EXP EC T ED I N TER R U PT I N PR O TEC T ED M O D E module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics"...

  • Page 86: External Keyboard Problems

    U N TH E K EY BO AR D D I AG N O ST I C S TE S TS (see "Dell Diagnostics" on page 73). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell" on page 143 Unexpected characters —...

  • Page 87: The Computer Does Not Start Up

    The computer does not start up N SU R E T H A T TH E AD APT ER I S FI R M L Y C O N N EC TED TO TH E C O M PU TER A N D T O T H E E LE C T R I C A L O U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.

  • Page 88: Memory Problems

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

  • Page 89: Pc Card Or Expresscard Problems

    L U G T H E PO W ER AD AP T ER I N T O TH E C O M PU TER onboard network card to save battery life. For more information on the QuickSet utility, see "Dell™ QuickSet" on page 129.

  • Page 90: Ensuring Sufficient Power For Your Computer

    Dell D/Dock. Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.

  • Page 91: Printer Problems

    Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 143) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. N S U R E T H A T T H E P R I N T E R I S T U R N E D O N —...

  • Page 92: Sound And Speaker Problems

    See "Reinstalling Drivers and Utilities" on page 100 — EI N S TAL L T H E AU D I O D R I V ER — See "Dell Diagnostics" on page 73. U N T H E E L L...

  • Page 93: Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics"...

  • Page 94: If The Display Is Difficult To Read

    U N T H E I D EO D I A G N O S TI C S T ES T S display is not completely blank, run the Video device group in the Dell Diagnostics (see "Dell Diagnostics" on contact Dell (see page 73).

  • Page 95: System Setup Program

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 96: System Setup Screens

    System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. In the system setup program, primary categories of settings are listed on the left. To view the types of settings in a category, highlight the category and press <Enter>.

  • Page 97: Changing Com Ports

    3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
  • Page 98 System Setup Program...

  • Page 99: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. ®...

  • Page 100: Travel Tips

    Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings" on page 33). •...

  • Page 101: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 102: Reinstalling Drivers And Utilities

    Drivers and Utilities CD The Dell Support website at support.dell.com and your provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.
  • Page 103 In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue.

  • Page 104: Using The Hardware Troubleshooter Tool In Microsoft Windows Xp And Windows Vista Operating Systems

    2 Click Properties→Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver.

  • Page 105: Using Microsoft Windows System Restore

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore For Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.

  • Page 106: Using The Operating System Cd

    The Dell Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Dell Drivers and Utilities CD to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs, the Dell Drivers and Utilities CD and Operating System CD may not ship with your computer.
  • Page 107 NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 4 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. 5 Press any key to select Boot from CD-ROM.
  • Page 108 Reinstalling Software...

  • Page 109: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" on page 107 and "Before Working Inside Your Computer" on page 107. • You have read the safety information in your Dell™ Product Information Guide. Recommended Tools The procedures in this document may require the following tools: •...

  • Page 110: Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 111 Adding and Replacing Parts...
  • Page 112 2 Turn the computer upside-down, and remove the two screws that secure the hard drive carrier to the chassis. screws (2) hard drive NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...

  • Page 113: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging hard drive Media Bay NOTE: If the device security screw is not present, you can remove and install devices while the computer is running and connected to a docking device (docked).

  • Page 114: Removing And Installing Media Bay Devices

    1 device security screw 2 device latch release Removing and Installing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. NOTE: If the device security screw is not installed, you can remove and install devices while the computer is running and connected to a docking device (docked).

  • Page 115: Hinge Cover

    5 Push the new device into the bay until it clicks. 6 If you removed a device security screw in step 1, replace it. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 116: Keyboard

    hinge cover indent 4 Ease the hinge cover up, moving from right to left, and remove it. 5 To replace the hinge cover, insert the left edge of the cover into the hinge cover slot, and press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product...
  • Page 117 5 Pull up on the pull-tab to disconnect the keyboard cable connector from the keyboard connector on the system board. keyboard keyboard screws cable connector keyboard connector NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place.

  • Page 118: Memory

    "Specifications" on page 131 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 119 memory module securing clips (2) NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 6 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot.
  • Page 120 2 Turn the computer upside-down, loosen the captive screw on the memory module cover, and then remove the cover. captive screw memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory- module securing clips.
  • Page 121 memory module securing clips (2) NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMM A” before you install a module in the connector labeled “DIMM B.” Insert memory modules at a 45-degree angle to avoid damaging the connector.

  • Page 122: Subscriber Identity Module (Sim) Card

    To confirm the amount of memory installed in the computer, click Start or →Help and Support→ Computer Information. Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 123: Wireless Local Area Network (Wlan) Cards

    Wireless Local Area Network (WLAN) Cards 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the hinge cover (see "Hinge Cover" on page 112). 3 Remove the keyboard (see "Keyboard" on page 113). 4 Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer.
  • Page 124 WLAN card metal securing brackets (2) Lift the card out of its connector. NOTICE: The card connector is keyed to ensure correct insertion. If you feel resistance, reinstall the card to realign it in the connector. NOTE: Do not insert a WWAN network card into the WLAN card slot. NOTE: The WLAN card may have two or three antenna connectors, depending on the type of card you ordered.

  • Page 125: Mobile Broadband Or Wireless Wide Area Network (Wwan) Cards

    Mobile Broadband or Wireless Wide Area Network (WWAN) Cards 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the hinge cover (see "Hinge Cover" on page 112). 3 Remove the keyboard (see "Keyboard" on page 113). 4 Ground yourself by touching one of the metal connectors on the back of the computer.

  • Page 126: Fcm (Flash Cache Module)

    WWAN card metal securing brackets (2) Lift the card out of its connector. NOTICE: The card connectors are keyed to ensure correct insertion. If you feel resistance, reinstall the card to realign it in the connector. 6 Install the card. NOTICE: To avoid damaging the WWAN card, never place cables on top of or under the card.
  • Page 127 ® NOTE: This card is only compatible with the Microsoft Windows V ista operating system. NOTE: If you ordered a FCM card with your computer, the card is already installed 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the hinge cover (see "Hinge Cover"...

  • Page 128: Internal Card With Bluetooth Wireless Technology

    ® Internal Card With Bluetooth Wireless Technology CAUTION: Before performing the following procedures, read the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.

  • Page 129: Coin-Cell Battery

    card card connector cable connector 5 Connect the new card to the cable. 6 Install the new card by rotating and sliding into the retention tab in the compartment. 7 Reinstall the hinge cover. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide.
  • Page 130 1 plastic sleeve 2 coin-cell battery 3 battery cable connector 3 Remove the battery cable connector from the connector on the system board. 4 Being careful not to break the plastic, slightly raise the corner of the plastic sleeve above the battery. 5 While holding the plastic sleeve, grasp the battery and pull it out of the battery compartment.
  • Page 131 Adding and Replacing Parts...

  • Page 132: Dell™ Quickset

    Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- ® ® clicking, or right-clicking the QuickSet icon in the Microsoft Windows taskbar. The taskbar is located in the lower-right corner of your screen.
  • Page 133 Dell™ QuickSet...

  • Page 134: Specifications

    Specifications Processor ® Processor type Intel Core™ Duo processor ® ® Intel Celeron processor (Japan only) L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 800 MHz System Information ® System chipset Intel 965GM and 965PM Data bus width 64 bits DRAM bus width...
  • Page 135 Smart Card (continued) Program technology supported Java cards Interface speed 9600–115,200 BPS EMV level level 1 certified WHQL certification PC/SC Compatibility compatible within a PKI environment Insert/eject cycles certified for up to 100,000 cycles Memory Memory module connector two user-accessible SODIMM sockets Memory module capacities 256 MB, 512 MB, 1 GB, and 2 GB Memory type...
  • Page 136 Communications (continued) Interface Intel HDA bus Network adapter 1-GB Ethernet LAN on system board ® Wireless internal WLAN, WWAN, and Bluetooth wireless support (if optional cards are purchased) Video Video type integrated on system board or discrete graphics on system board Video controller discrete graphic solutions: nVIDIA Quadro NVS 135M or nVIDIA...
  • Page 137 Audio (continued) Stereo conversion 24-bit (stereo digital-to-analog); 24-bit (stereo analog-to-digital) Interfaces: Internal PCI bus/HDA External microphone miniconnector; stereo headphones/speakers miniconnector Speaker two 4-ohm speakers Internal speaker amplifier 2-W channel into 4 ohms Volume controls keyboard shortcuts or program menus Display Type (active-matrix TFT) WXGA, WSXGA+, or WUXGA Dimensions:...
  • Page 138 Display (continued) Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Key travel 2.7 mm ± 0.3 mm (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) Layout QWERTY/AZERTY/Kanji...
  • Page 139 Battery (continued) Voltage 11.1 VDC Operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see "Battery Performance" on page 29 for more information) Life span (approximate) 500 discharge/charge cycles Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40°...
  • Page 140 Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage...
  • Page 141 Specifications...

  • Page 142: Getting Help

    5 If the preceding steps have not resolved the problem, contact Dell (see "Contacting Dell" on page 143). NOTE: Call Dell Support from a telephone near or at the computer so that a support representative can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 143: Dellconnect

    DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

  • Page 144: Autotech Service

    For the telephone number to call for your region, see "Contacting Dell" on page 143. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 145: Before You Call

    Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently.

  • Page 146: Contacting Dell

    Address: Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 147 Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.

  • Page 148: Appendix

    Appendix Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.

  • Page 149: Mouse

    Mouse NOTICE: Disconnect the mouse from the computer before cleaning the mouse If your screen cursor skips or moves abnormally, clean the mouse. Cleaning a Non-Optical Mouse 1 Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution. 2 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.

  • Page 150: Macrovision Product Notice

    2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 151 Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 Appendix...

  • Page 152: Glossary

    Glossary Terms in this Glossary are provided for which a portable computer battery is able to be depleted and recharged. informational purposes only and may or may not describe features included with your particular battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer.
  • Page 153 byte — The basic data unit used by your computer. A byte alpha-numeric code located on a sticker on your is usually equal to 8 bits. computer. Also referred to as the Product Key or Product ID. Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.
  • Page 154 DVD-RW technology.) Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service DVD+RW drive — drive that can read DVDs and most Code when contacting Dell for assistance. Express Service CD media and write to DVD+RW (rewritable DVDs) Code service may not be available in some countries.
  • Page 155 you to use a second monitor as an extension of your GHz — gigahertz — A measurement of frequency that display. Also referred to as dual display mode. equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces extended PC Card —...
  • Page 156 — A bay that supports devices such as optical Kb — kilobit — A unit of data that equals 1024 bits. A drives, a second battery, or a Dell TravelLite™ module. measurement of the capacity of memory integrated circuits.
  • Page 157 computer. Because the data in memory is not permanent, it is recommended that you frequently save your files network adapter — A chip that provides network while you are working on them, and always save your files capabilities. A computer may include a network adapter before you shut down the computer.
  • Page 158 providing a high-speed data path between the processor method of providing data redundancy. Some common and devices such as video, drives, and networks. implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and RAM —...
  • Page 159 Service Tag — A bar code label on your computer that network connector during electrical storms. identifies your computer when you access Dell Support at SVGA — super-video graphics array — A video standard support.dell.com or when you call Dell for customer for video cards and controllers.
  • Page 160 resolutions up to 1280 x 1024. unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no SXGA+ — super-extended graphics array plus — A video electrical power. UPS systems typically provide surge standard for video cards and controllers that supports suppression and may also provide voltage regulation.
  • Page 161 video resolution — See resolution. WWAN — wireless wide area network. A wireless high- speed data network using cellular technology and covering virus — A program that is designed to inconvenience you a much larger geographic area than WLAN. or to destroy data stored on your computer. A virus program moves from one computer to another through an WXGA —...

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