Dell Inspiron 5100 Owner's Manual

Dell inspiron 5100: owners manual.
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Dell™ Inspiron™ 5100 and 5150
Owner's Manual
Model PP07L and PP08L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1

    Dell™ Inspiron™ 5100 and 5150 Owner’s Manual Model PP07L and PP08L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents CAUTION: Safety Instructions General ......Power ......Battery .

  • Page 4: Table Of Contents

    Dell™ QuickSet Features Clicking the QuickSet Icon Double-Clicking the QuickSet Icon Right-Clicking the QuickSet Icon Connecting to the Internet Setting Up Your Internet Connection Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Setting Up a Printer...

  • Page 5: Table Of Contents

    If the battery is not charging If battery life is short 4 Using the Keyboard and Touch Pad Dell™ AccessDirect™ Button Reprogramming the Button Numeric Keypad ......

  • Page 6: Table Of Contents

    Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers Connecting a Television to the Computer S-Video Connection Composite Video Connection Enabling the Display Settings for a Television 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems...

  • Page 7: Table Of Contents

    If you have problems with a hard drive PC Card Problems ......General Program Problems A program crashes A program stops responding Error messages appear Resolving Other Technical Problems...

  • Page 8: Table Of Contents

    Contacting Dell Regulatory Notices NOM Information (Mexico Only) Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) "Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) ......

  • Page 9: Contents

    "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) ......

  • Page 10

    Contents...

  • Page 11: Caution: Safety Instructions, General

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.

  • Page 12: Power

    Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

  • Page 13: Battery

    Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 14: Air Travel, Emc Instructions

    Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility (EMC) classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.

  • Page 15: When Using Your Computer

    When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.

  • Page 16: Ergonomic Computing Habits, When Working Inside Your Computer

    Computer Gets Wet” on page 87 or "If You Drop or Damage Your Computer" on page 88. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see page 126 for the appropriate contact information). Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury.

  • Page 17: Protecting Against Electrostatic Discharge, Battery Disposal

    When Using Your Computer Ground yourself by touching any unpainted metal surface on the back of the computer. While you work, periodically touch the unpainted metal surface to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer.

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    When Using Yo ur Computer...

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    S E C T I O N 1 A To u r o f Yo u r C o m p u t e r Front View Left Side View Right Side View Back View Bottom View...

  • Page 20: Front View

    Front View Dell™ AccessDirect™ button power button touch pad touch pad buttons speaker I S P L A Y A T C H — For more information about your display, see "Using the Display" in the Tell Me How I S P L A Y help file.

  • Page 21

    E Y B O A R D T A T U S I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when Caps Lock is enabled. Turns on when the scroll lock function is enabled.

  • Page 22

    E V I C E T A T U S Turns on when you turn on the computer. Blinks or turns off in power management mode. Turns on when the computer reads or writes data. Blinks to indicate battery charge status. If the computer is connected to an electrical outlet, the –...

  • Page 23: Left Side View

    NOTICE: To avoid losing data, turn off your computer by performing a Windows shutdown rather than by pressing the power button (see page 40). If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds).

  • Page 24: Right Side View

    U D I O O N N E C T O R S DV D D R I V E drive, or CD-RW/DVD combo drive. Right Side View A T T E R Y A T T E R Y connecting the computer to an electrical outlet.

  • Page 25

    O D E M O N N E C T O R — The computer uses an internal fan to create airflow through the vents, which E N T S prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.

  • Page 26: Back View

    Back View NOTE: The connector for your AC adapter on your computer may look different than the connector in the following graphic. AC adapter connector air vents — The computer uses an internal fan to create airflow through the vents, which E N T S prevents the computer from overheating.

  • Page 27

    AC adapter NOTICE: Use only the AC adapter that came with your computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 28

    USB C O N N E C T O R S I D E O O N N E C T O R IEEE 13 94 C O N N E C T O R rates, such as some digital video cameras. E T W O R K O N N E C T O R NOTICE: The network connector is slightly larger than the modem connector.

  • Page 29: Bottom View

    Bottom View modem/Mini PCI card cover hard drive PCI C O D E M I N I A R D O V E R Mini PCI card. See page 102. — When a battery is installed, you can use the computer without A T T E R Y A T T E R Y connecting the computer to an electrical outlet.

  • Page 30

    — Releases the battery. See page 44 for instructions. A T T E R Y A T C H E L E A S E — Covers the compartment that contains the memory module(s) and E M O R Y O D U L E O V E R the CD or DVD drive latch release.

  • Page 31

    S E C T I O N 2 S e t t i n g U p Yo u r C o m p u t e r Adjusting Font and Icon Sizes Dell™ QuickSet Features Connecting to the Internet Modem and Internet Connection Problems E-Mail Problems...

  • Page 32: Adjusting Font And Icon Sizes, Adjusting Font Sizes, Adjusting Icon Sizes, Dell™ Quickset Features

    In the Effects window, click to check Use large icons. Click OK in the Effects window, and click OK in the Display Properties window. Dell™ QuickSet Features Dell QuickSet runs from the you click, double-click, or right-click the icon. Clicking the QuickSet Icon...

  • Page 33: Double-clicking The Quickset Icon, Right-clicking The Quickset Icon, Connecting To The Internet

    Enable or disable the Volume Meter on the screen. • Turn wireless activity on or off. • View Dell QuickSet Help. • View the version and copyright date of the QuickSet program installed on your computer. For more information about QuickSet, right-click the Help.

  • Page 34: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an AOL or MSN connection: Save and close any open files, and exit any open programs. Double-click the MSN Explorer or AOL icon on the Windows Follow the instructions on the screen to complete the setup. If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: Save and close any open files, and exit any open programs.

  • Page 35: Modem And Internet Connection Problems

    Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem. NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the network connector.

  • Page 36: E-mail Problems, Transferring Information To A New Computer

    Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. E-Mail Problems N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E e-mail program open, click File.

  • Page 37: Setting Up A Printer, Printer Cable

    Under What do you want to do?, click Transfer files and settings. On the Files and Settings Transfer Wizard welcome screen, click Next. On the Which computer is this? screen, click Old Computer and click Next. On the Select a transfer method screen, click the transfer method you prefer. On the What do you want to transfer? screen, select the items you want to transfer and click Next.

  • Page 38: Connecting A Usb Printer, Printer Problems

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. Complete the operating system setup if you have not already done so. Install the printer driver if necessary. See the documentation that came with your printer.

  • Page 39: Power Protection Devices, Surge Protectors, Line Conditioners

    Click Printers and Other Hardware. Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon. Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is correct. E I N S T A L L T H E P R I N T E R D R I V E R Power Protection Devices Several devices are available to protect against power fluctuations and failures:...

  • Page 40: Uninterruptible Power Supplies, Turning Off Your Computer

    Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

  • Page 41

    S E C T I O N 3 U s i n g a B a t t e r y Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Battery and Power Problems...

  • Page 42: Battery Performance

    Battery Performance NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see page 145. Use a battery to power the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.

  • Page 43: Checking The Battery Charge, Power Meter, Low-battery Warning, Charging The Battery

    Checking the Battery Charge ® ® The Microsoft Windows power meter window and and the low-battery warning provide information on the battery charge. Power Meter The Windows power meter indicates the remaining battery charge. To check the power meter, double-click the icon on the taskbar.

  • Page 44: Removing A Battery

    The battery is too hot to start charging if the Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery. NOTE: You can leave the battery in the computer as long as you like.

  • Page 45: Installing A Battery, Storing A Battery, Battery And Power Problems

    (see page 40), disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see page 126).

  • Page 46: If The Battery Is Not Charging, If Battery Life Is Short

    E S E A T T H E M E M O R Y M O D U L E S remains blank, reseat the memory modules (see page 100). If the battery is not charging H U T D O W N T H E C O M P U T E R running at high processor speeds and system activity levels.

  • Page 47

    S E C T I O N 4 U s i n g t h e K e y b o a r d a n d To u c h Pa d Dell™ AccessDirect™ Button Numeric Keypad Keyboard Shortcuts...

  • Page 48: Dell™ Accessdirect™ Button, Reprogramming The Button, Numeric Keypad

    Dell™ AccessDirect™ Button Press this button to launch a frequently used program, such as support and educational tools or your default Internet browser. Reprogramming the Button To change the reprogrammable button settings or to find information on using the button: Click the Start button→...

  • Page 49: Keyboard Shortcuts, System Functions, Display Functions

    The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. • To enable the keypad, press •...

  • Page 50: Power Management, Speaker Functions

    Power Management Speaker Functions ® Microsoft Windows Using the Ke yboard and To uch Pa d Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window.

  • Page 51: Touch Pad

    To adjust keyboard operation, such as the character repeat rate, click the Start button→ Control Panel→ Printers and Other Hardware→ Keyboard. Follow the instructions on the screen. Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display.

  • Page 52: Customizing The Touch Pad, Touch Pad Or Mouse Problems

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings. Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Mouse. In the Mouse Properties window, click the Device Settings tab. To disable the touch pad or mouse, highlight the device and click Disable.

  • Page 53: External Keyboard Problems, Unexpected Characters

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 126). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D are displayed instead of letters.

  • Page 54

    Using the Ke yboard and To uch Pa d...

  • Page 55

    S E C T I O N 5 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a Using CDs and DVDs CD or DVD Problems Sound and Speaker Problems...

  • Page 56: Using Cds And Dvds, Cd Or Dvd Problems

    Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Tell Me How help file. To access the help file, see page 80. CD or DVD Problems If you cannot play a CD, CD-RW, DVD, or DVD+RW NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.

  • Page 57: Sound And Speaker Problems, If You Have A Problem With Integrated Speakers

    H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E software. X I T A L L O T H E R O P E N P R O G R A M S CD-RW or DVD+RW may alleviate the problem.

  • Page 58: Connecting A Television To The Computer, S-video Connection

    Connecting a Television to the Computer Your computer has an S-video TV-out connector that enables you to connect the computer to a television. Using a commercially available S-video cable or composite video cable, you can connect the computer to a television in one of two ways: NOTE: Video and audio cables for connecting your computer to a television are not included with your computer.

  • Page 59

    Before you begin, ensure that you have the following cables: Turn off the computer and the television and/or audio device you want to connect. Plug one end of the S-video cable into the S-video connector on the computer. Plug the other end of the S-video cable into your television. Plug the single-connector end of the audio cable into the headphone connector on your computer.

  • Page 60: Composite Video Connection

    Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device. Turn on the television, turn on any audio device you connected, and then turn on the computer.

  • Page 61

    To connect the computer to a television that has a composite video input only, use a composite TV-out adapter cable. Before you begin, ensure that you have the following cables: composite TV-out adapter cable Turn off the computer and the television and/or audio device you want to connect. Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer.

  • Page 62: Enabling The Display Settings For A Television

    Plug one end of the composite video cable into the composite video connector on the composite TV-out adapter cable. Plug the other end of the composite video cable into the composite video connector on the television. Plug the single-connector end of the audio cable into the headphone connector on the computer.

  • Page 63

    Click the Display tab. Click the upper-left corner of the TV button to enable the television. To play a DVD on the television, click the small "primary" button (resembles a bulls- eye) under the TV picture. NOTE: Various programs access the hardware in different ways. You may or may not need to click the primary button for operations other than playing DVDs.

  • Page 64

    U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a...

  • Page 65

    S E C T I O N 6 S e t t i n g U p a H o m e a n d O f f i c e N e t w o r k Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks...

  • Page 66: Connecting To A Network Adapter, Network Setup Wizard

    Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: Connect the network cable to the network adapter connector on your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

  • Page 67: Network Problems, Connecting To Wireless Local Area Networks

    Be sure to get the name of your wireless network along with any special security settings from your network administrator. These settings are unique to your network and cannot be provided by Dell. NOTE: These networking instructions do not apply to Bluetooth™ or cellular products.

  • Page 68: Determining Your Network Type, Connecting To A Network In Windows Xp

    User’s Guide is located on your Drivers, Utilities, and Applications CD (that came with your computer) in the "User’s Guides-Network User’s Guides" category. The User’s Guide is also available on the Dell Support website at support.dell.com. Click the Start button, Control Panel, and then click Switch to Classic View.

  • Page 69

    Select the Wireless Networks tab. NOTE: The names of wireless networks that your computer can see are listed in the Available Networks area. Click Add. The Wireless network properties window appears. Setting Up a Home and Office Network...

  • Page 70

    Enter the name of your network in the Network name (SSID) field. If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer-to-computer (ad hoc) network; wireless access points are not used.

  • Page 71: Finalizing Your Network Connection (security Settings)

    Connecting to a Network with Wired Equivalent Protocol (WEP) Security Requirements NOTE: Network security settings are only provided by your network administrator and are unique to your network. Dell cannot provide this information. Setting Up a Home and Office Network...

  • Page 72

    Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of the Dell wireless software may not contain the drop-down menus. If you are using an earlier version, deselect the Data encryption (WEP enabled) check box and go to step 5.

  • Page 73

    From the Data encryption drop-down menu, select your data encryption type (as provided by the network administrator). If your wireless network requires a key, enter it in the Network key field. Click OK.] Your network setup is complete. NOTE: Your computer may take up to a minute to attach to the network. Connecting to a Network With Wired Equivalent Protocol (WEP) Security Requirements In the Preferred networks section, click the name of your wireless network.

  • Page 74

    From the Network Authentication drop-down menu, select Open. Earlier versions of Dell wireless software may not contain the drop-down menus. If you are using an earlier version, select the check box labeled Data encryption (WEP enabled) and go to step 5.

  • Page 75

    Enter this key again in the Confirm network key field. Click OK. Your network setup is complete. NOTE: Your computer may take up to a minute to attach to the network. Setting Up a Home and Office Network...

  • Page 76

    Setting Up a Home and Office Network...

  • Page 77

    S E C T I O N 7 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems Resolving Other Technical Problems If Your Computer Gets Wet...

  • Page 78: Finding Solutions

    So l vi n g Pro b l em s See page 45. Press the power button to exit standby mode. See the Tell Me How help file for more information on standby mode. Get technical assistance from Dell. See page 126. See page 80. ®...

  • Page 79

    See page 81. See page 57. See page 38 See page 35. See page 83. See page 52. See page 53. See page 53. See page 84–85. See page 67. See page 80. See page 85. See page 35. See page 36. See page 86.

  • Page 80: Accessing Help, Error Messages

    Accessing Help O A C C E S S T H E Click the Start button and click Help and Support. Click User and system guides and click User’s guides. Click Tell Me How. O A C C E S S H E L P I N Click the Start button and click Help and Support.

  • Page 81: Video And Display Problems, If The Display Is Blank

    X I T S O M E P R O G R A M S A N D — Contact Dell (see page 126). — The program that you are H E D E V I C E I S N O T R E A D Y —...

  • Page 82: If The Display Is Difficult To Read

    H E C K T H E B A T T E R Y the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp.

  • Page 83: If Only Part Of The Display Is Readable, Scanner Problems

    If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 126). Scanner Problems H E C K T H E P O W E R C A B L E C O N N E C T I O N power cable is firmly connected to a working electrical power source and that the scanner is turned on.

  • Page 84: Drive Problems, If You Cannot Save A File To A Floppy Drive

    Drive Problems NOTE: For information on saving files to a floppy disk, see the the help file, see page 80. If you cannot save a file to a floppy drive N S U R E T H A T button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.

  • Page 85: If You Have Problems With A Hard Drive, Pc Card Problems, General Program Problems

    F Y O U H A V E P R O B L E M S W I T H A Contact Dell (see page 126). F Y O U H A V E P R O B L E M S W I T H A —...

  • Page 86: A Program Crashes, A Program Stops Responding, Error Messages Appear, Resolving Other Technical Problems

    Dell. M A I L Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy (U.S. Only)" on page 125 for a description of the hardware and software support provided by Dell.

  • Page 87: If Your Computer Gets Wet

    E L L website or e-mail service, call Dell for technical assistance (see page 126). See "Dell Technical Support Policy (U.S. Only)" on page 125 for a description of the hardware and software support provided by Dell. If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so.

  • Page 88: If You Drop Or Damage Your Computer, Drivers, What Is A Driver

    If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 126). If You Drop or Damage Your Computer Save and close any open files, exit any open programs, and shut down the computer (see page 40).

  • Page 89: Identifying Drivers, Reinstalling Drivers

    Reinstalling Drivers NOTICE: The Dell Support website and your for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 90

    To use Device Driver Rollback: Click the Start button and click Control Panel. In the Control Panel window, under Pick a Category, click Performance and Maintenance. In the Performance and Maintenance window, click System. In the System Properties screen, click the Hardware tab. Click Device Manager.

  • Page 91: Manually Reinstalling Drivers For Windows Xp

    Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

  • Page 92: Resolving Software And Hardware Incompatibilities, Using System Restore

    Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP: Click the Start button and click Control Panel. Click Performance and Maintenance and click System.

  • Page 93: Creating A Restore Point, Restoring The Computer To An Earlier Operating State

    NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. Creating a Restore Point Click the Start button and click Help and Support. Click System Restore. Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 89) to resolve the problem.

  • Page 94: Undoing The Last System Restore, Before You Reinstall

    Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. Click the Start button, point to All Programs→...

  • Page 95: Reinstalling Windows Xp

    Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP .

  • Page 96

    If your computer already has Windows XP installed and you want to recover your current Windows XP data, type from the drive. If you want to install a new copy of Windows XP , press option. Press the instructions on the screen. NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer.

  • Page 97

    If you are reinstalling Windows XP Professional, you may be prompted to provide further network information regarding your network configuration, such as the domain name or workgroup name. If you are unsure of your settings, accept the default selections. Windows XP installs the operating system components, configures the computer, and then restarts the computer.

  • Page 98

    So l vi n g Pro b l em s...

  • Page 99

    S E C T I O N 8 A d d i n g a n d R e p l a c i n g Pa r t s Before You Add or Replace Parts Memory Modem and Mini PCI Card Hard Drive CD or DVD Drive Keyboard...

  • Page 100: Before You Add Or Replace Parts, Memory

    Before You Add or Replace Parts CAUTION: Before working inside your computer, read the safety instructions at the front of this document (see page 11). Ensure that the work surface is flat and clean to prevent scratching the computer cover. Save and close any open files, exit any open programs, and then shut down the computer (see page 40).

  • Page 101

    NOTE: Memory modules purchased from Dell are covered under your computer warranty. If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 102: Modem And Mini Pci Card

    Replace the cover. NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 103: Adding A Modem

    To add a Mini PCI card, see page 104. Adding a Modem If you ordered the optional modem at the same time that you ordered your computer, Dell installed the modem for you. When you replace the modem, remove the existing modem: Remove the screws securing the modem to the system board, and set them aside.

  • Page 104: Adding A Mini Pci Card

    CAUTION: FCC rules strictly prohibit users from installing 5 GHz (802.11a, 802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card.

  • Page 105

    If you ordered a Mini PCI card with your computer, the card is already installed. If a Mini PCI card is not already installed, go to step 2. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables.

  • Page 106: Hard Drive

    Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode. NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: You need the system.

  • Page 107

    To replace the hard drive in the hard drive bay: Complete the instructions in "Before You Add or Replace Parts" on page 100. Turn the computer over, and remove the hard drive screws. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging.

  • Page 108: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. CD or DVD Drive Complete the instructions in "Before You Add or Replace Parts" on page 100.

  • Page 109: Keyboard

    Remove the screw labeled "O" next to the memory module cover. Press the lever next to the memory module connectors in the direction of the arrow on the lever (towards the drive) to release the drive. Pull the drive out of the bay. Slide the new drive into the bay until the drive is fully seated.

  • Page 110

    Lift the hinge cover up and away from the hinges and bottom case. Remove the four keyboard screws. Adding and Replacing Pa rts screws (4) hinge cover keyboard...

  • Page 111

    NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. Lift the keyboard out of the bottom case, and rest it on the display hinges so that the keyboard connector is exposed.

  • Page 112

    Insert the four securing tabs on the keyboard into their respective slots in the palm rest, and lower the keyboard into the bottom case. Ensure that all four securing tabs are engaged before trying to completely seat the keyboard. Replace the four keyboard screws. Replace the hinge cover.

  • Page 113

    S E C T I O N 9 A p p e n d i x Specifications Using the System Setup Program System and Battery Performance Optimization Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Notices Limited Warranties and Return Policy...

  • Page 114: Specifications

    (Inspiron™ 5100) Mobile Intel Pentium 4 processor (Inspiron 5150) 8 KB (internal) 512 KB 533 MHz Intel 845PE (Inspiron 5100) Intel 852PM (Inspiron 5150) 64 bits 64 bits 32 bits TI PCI4510 supports one Type I or Type II card 3.3 V and 5 V...

  • Page 115

    Interface Network adapter two user-accessible SODIMM sockets 64, 128, 256, and 512 MB 2.5-V DDR SODIMM 128 MB 1 GB (Inspiron 5100) 2 GB (Inspiron 5150) 266 MHz (Inspiron 5100) 333 MHz (Inspiron 5150) 15-hole connector microphone connector, stereo headphone/speakers connector 4-pin USB 2.0-compliant connector...

  • Page 116

    4-ohm speakers 1.0-W channel into 4 ohms keyboard shortcuts, program menus XGA or SXGA+ (Inspiron 5100) SXGA+ or UltraSharp™ UXGA (Inspiron 5150) 14.1 inch (Inspiron 5100 only) or 15 inch 215.8 mm (8.5 inches) 229.7 mm (9 inches)

  • Page 117

    (continued) Display Width: 14.1 inch (Inspiron 5100 only) 15 inch Diagonal: 14.1 inch (Inspiron 5100 only) 15 inch Maximum resolutions Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal (XGA and SXGA+) Vertical (XGA and SXGA+) Horizontal (UltraSharp UXGA)

  • Page 118

    Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Operating life Life span (approximate) Appendix 85 (U.S. and Canada); 86 (Europe); 90 (Japan) 2.7 mm ±...

  • Page 119

    Inspiron 5100) 62 mm (2.44 inches) (90 W, Inspiron 5150) 65 mm (2.56 inches) (130 W, Inspiron 5150) 133 mm (5.24 inches) (90 W, Inspiron 5100) 153.5 mm (6.04 inches) (90 W, Inspiron 5150) 169.5 mm (6.67 inches) (130 W,...

  • Page 120

    AC Adapter Weight (with cables) Temperature range: Operating Storage Physical Height 14.1-inch display 15-inch display Width Depth Weight: With CD drive, 12-cell battery, and 14.1-inch display With CD drive, 12-cell battery, and 15-inch display Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration:...

  • Page 121: Using The System Setup Program, Overview

    • System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for the system setup program. Certain changes might make your computer work incorrectly.

  • Page 122: Viewing The System Setup Screens, System Setup Screens, Commonly Used Options

    Viewing the System Setup Screens Turn on (or restart) your computer. When the DELL™ logo appears, press Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer (see page 40) and try again.

  • Page 123

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Turn off the computer.

  • Page 124: System And Battery Performance Optimization, System Performance Overview, Optimizing Power Consumption And Battery Charge Time

    System and Battery Performance Optimization System Performance Overview System performance may be reduced under specific conditions to prevent automatic system shutdown and potential data loss. Conditions under which performance is reduced include: P R O C E S S O R G E T S H O T thermal parameters.

  • Page 125: Variable Speed Fan, Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replace- ment program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 126: Definition Of "third-party" Software And Peripherals, Contacting Dell

    Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 127

    Country (City) International Access Code Country Code City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care...

  • Page 128

    Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 129

    Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience...

  • Page 130

    Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care...

  • Page 131

    Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)

  • Page 132

    Country (City) International Access Code Country Code City Code Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support Gold Technical Support Switchboard Sales Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.com...

  • Page 133

    Country (City) International Access Code Country Code City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Ireland Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.

  • Page 134

    Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)

  • Page 135

    Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)

  • Page 136

    Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...

  • Page 137

    Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...

  • Page 138

    Country (City) International Access Code Country Code City Code Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ Country Code: 351 Technical Support Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St.

  • Page 139

    International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...

  • Page 140

    Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)

  • Page 141

    Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)

  • Page 142

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 143: Regulatory Notices

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Tell Me How help file that accompanied your computer.

  • Page 144: Nom Information (mexico Only)

    Col. Peñon de los Baños 15520 México, D.F. PP07L (Inspiron 5100) PP08L (Inspiron 5150) 100–240 VAC 50–60 Hz 1.5 A (Inspiron 5100) 2.5 A (Inspiron 5150) 20 VDC (Inspiron 5100) 19.5 VDC (Inspiron 5150) 4.5 A (Inspiron 5100) 6.7 A (Inspiron 5150)

  • Page 145: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and ®...

  • Page 146

    90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

  • Page 147

    We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 148: Total Satisfaction" Return Policy (u.s. Only), Limited Warranty Terms For Dell-branded Hardware Products (canada Only)

    "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows: •...

  • Page 149

    90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

  • Page 150

    During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.

  • Page 151: Total Satisfaction" Return Policy (canada Only), Total Satisfaction" Return Policy (canada Only)

    What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.

  • Page 152: Dell Software And Peripherals (canada Only), Dell Software And Peripherals (canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 153: Year End-user Manufacturer Guarantee (latin America And The Caribbean Only)

    Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

  • Page 154

    Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.

  • Page 155: U.s. And Canada Only

    ® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).

  • Page 156

    ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.

  • Page 157: Index

    84 See hard drive DVD drive See CD or DVD drive e-mail fixing problems, 36 finding solutions, 78 floppy drive fixing problems, 84 hard drive description, 30 replacing, 106 returning to Dell, 108 system view, 30 Index...

  • Page 158

    Hardware Troubleshooter, 92 help file accessing, 80 icons adjusting the size, 32 IEEE 1394 connector description, 28 system view, 28 Internet connection about, 33 options, 33 setting up, 34 IRQ conflicts, 92 keyboard description, 21 fixing problems, 53 replacing, 109 shortcuts, 49 system view, 21 unexpected characters, 53...

  • Page 159

    description, 25 system view, 25 shutting down your computer, 40 software fixing problems, 85 reinstalling software, 89 speakers description, 21 system view, 21 specifications, 114 surge protectors, 39 S-video TV-out connector description, 27 system view, 27 System Restore, 92 system setup program commonly used options, 122 purpose, 121 screens, 122...

  • Page 160

    Index...

  • Page 161

    Same as English Other_______________ Same as English Same as English ___ AGILE Other____________ Same as English Refer to deliverables matrix in supplier tool kit Dell Confidential LOCALIZATION Heavily outlined boxes completed by Agency 512-728-0218 ___Dell PC Other__________________ ___ Frame ___ Word...

  • Page 162

    Please refer to the Supplier Tool Kit. INSTRUCTIONS: This document requires front and back Multilanguage covers. Please use the most current template to create these covers. Page Filename Count M17082HR.pdf 1 – 160 M1708am2HR.pdf M1708em2HR.pdf M1708ap2HR.pdf M1708cc2HR.pdf Dell Confidential Comments Separate Quark Covers...

This manual also for:

Pp07l, Pp08l, Inspiron 1100, Inspiron 5150

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