Dell Inspiron 700m Owner's Manual

Dell owner's manual laptop pc inspiron 700m.
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Dell™ Inspiron™ 700m
Owner's Manual
Model PP07S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell Inspiron 700m

  • Page 1

    Dell™ Inspiron™ 700m Owner’s Manual Model PP07S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

  • Page 3: Table Of Contents

    Contents Finding Information A Tour of Your Computer Front View ....... . . Left Side View .

  • Page 4: Table Of Contents

    Installing a Battery Storing a Battery ......Installing Module Bay Devices About the Module Bay Removing and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running...

  • Page 5: Table Of Contents

    ......When to Use the Dell Diagnostics Starting the Dell Diagnostics Drivers .

  • Page 6: Table Of Contents

    E-Mail, Modem, and Internet Problems Error Messages ......IEEE 1394 Device Problems Keyboard Problems External Keyboard Problems Unexpected Characters...

  • Page 7: Table Of Contents

    Commonly Used Options ......Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contacting Dell .

  • Page 8

    Contents...

  • Page 9: Finding Information

    • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Find It Here Dell™ Product Information Guide Setup Diagram ® Help File Click the Start button and click Help and Support.

  • Page 10

    These labels are located on the bottom of • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. your computer.

  • Page 11

    Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. ® ® Pentium...

  • Page 12

    What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Finding Information Find It Here Windows Help and Support Center Click the Start button and click Help and Support. Type a word or phrase that describes your problem and click the arrow icon.

  • Page 13: Front View

    D I S P L A Y L A T C H R E L E A S E — For more information about your display, see "Using the Display" in the Dell Inspiron Help D I S P L A Y file.

  • Page 14

    A U D I O C O N N E C T O R S — Connect headphones and microphone. IEEE 1394 C O N N E C T O R some digital video cameras. — Touch pad and touch pad buttons provide the functionality of a mouse. See "Using the T O U C H P A D Keyboard and Touch Pad"...

  • Page 15

    D E V I C E A N D K E Y B O A R D S T A T U S L I G H T S Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>.

  • Page 16: Left Side View

    Left Side View security cable slot exhaust vent — Lets you attach a commercially available antitheft device to the computer. S E C U R I T Y C A B L E S L O T For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

  • Page 17

    I G I T A L M E M O R Y C A R D S L O T Connects an external monitor. For more information, see "Using the Display" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9.

  • Page 18: Right Side View

    M O D U L E B A Y — You can install devices such as an optical drive or Dell TravelLite™ module in the module bay. For more information, see "Installing Module Bay Devices" on page 29.

  • Page 19

    The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.

  • Page 20: Bottom View

    Bottom View Mini PCI card and modem cover memory module cover air vent battery* — You can install devices such as an optical drive in the module bay. For more information, M O D U L E B A Y see "Installing Module Bay Devices"...

  • Page 21: Connecting To The Internet, Setting Up Your Internet Connection

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 22: Setting Up A Printer, Printer Cable, Connecting A Usb Printer

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 23: Power Protection Devices, Surge Protectors

    3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors •...

  • Page 24: Line Conditioners, Uninterruptible Power Supplies

    Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.

  • Page 25: Battery Performance

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 26: Checking The Battery Charge, Microsoft Windows Power Meter, Low-battery Warning, Charging The Battery

    For more information about the Power Meter tab, see "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9. If the computer is connected to an electrical outlet, a...

  • Page 27: Removing A Battery, Installing A Battery, Storing A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 28

    Using a Battery...

  • Page 29: About The Module Bay, Removing And Installing Devices While The Computer Is Turned Off

    Installing Module Bay Devices About the Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. You can install devices such as a DVD drive, CD-RW/DVD drive, or DVD+RW in the module bay. Removing and Installing Devices While the Computer Is Turned Off NOTICE:...

  • Page 30: Removing And Installing Devices While The Computer Is Running

    Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop. NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer.

  • Page 31: Using Cds And Dvds, Copying Cds And Dvds

    Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell™ Inspiron™ Help file. To access the help file, see "Finding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

  • Page 32: Using Blank Cd-rs And Cd-rws, Helpful Tips

    3 Click Exact Copy. 4 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 33: Connecting Your Computer To A Tv Or Audio Device, S-video Connection

    Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. You can use a commercially available S-video cable to connect your computer to the S-video input on your TV.

  • Page 34: Enabling The Display Settings For A Tv

    5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

  • Page 35: Numeric Keypad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 36: Key Combinations, System Functions, Display Functions, Radios (including Wireless Networking), Power Management, Speaker Functions

    Advanced tab in the Power Options Properties window. See "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9. Enables and disables the integrated speakers and external speakers (mute function), if attached.

  • Page 37: Touch Pad

    ® ® Microsoft Windows Logo Key Functions Windows logo key and <m> Windows logo key and <Shift><m> Windows logo key and <e> Windows logo key and <r> Windows logo key and <f> Windows logo key and <Ctrl><f> Windows logo key and <Pause> Opens the System Properties dialog box. To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard.

  • Page 38: Customizing The Touch Pad

    • To select and move (or drag) an object, position the cursor on the object and tap down-up-down on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. •...

  • Page 39: Pc Card Types, Pc Card Blanks, Extended Pc Cards, Removing A Pc Card Or Blank

    Using PC Cards PC Card Types See "Specifications" on page 81 for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.

  • Page 40

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Press in on the latch. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

  • Page 41: Installing A Pc Card

    Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot.

  • Page 42

    Using PC Cards...

  • Page 43: Connecting To A Network Adapter

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 44: Network Setup Wizard, Connecting To A Wireless Local Area Network, Determining Your Network Type

    An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup.

  • Page 45

    The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com. When you turn on your computer, a pop-up appears from the network icon in the notification area whenever a network is detected in the area for which your computer is not configured.

  • Page 46

    If you select a secure network (identified by a enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 47: Dell Diagnostics, When To Use The Dell Diagnostics, Starting The Dell Diagnostics

    The Dell Diagnostics works only on Dell™ computers. Starting the Dell Diagnostics The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see page 89).

  • Page 48

    If you cannot resolve the error condition, contact Dell (see page 89). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 49: Drivers, What Is A Driver, Identifying Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 50: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 51: Resolving Software And Hardware Incompatibilities, Restoring Your Operating System, Using Microsoft Windows Xp System Restore

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 52: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.

  • Page 53

    To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

  • Page 54: Drive Problems

    I N D O W S R E C O G N I Z E S T H E D R I V E — See the Dell Inspiron Help file for instructions. To access the help file, — Click the Start button and click...

  • Page 55: Cd And Dvd Drive Problems

    I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W — See the help files for your CD or DVD — See the Dell D I S C Solving Problems...

  • Page 56: If You Hear An Unfamiliar Scraping Or Grinding Sound, Hard Drive Problems

    If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N operating system from starting.

  • Page 57

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. —...

  • Page 58: Error Messages

    X I T S O M E P R O G R A M S A N D T R Y A G A I N — Contact Dell (see "Contacting Dell" on page 89). — The file that you are trying : \ / : * ? “...

  • Page 59: Ieee 1394 Device Problems, Keyboard Problems

    NOTE: Use the integrated keyboard when working in MS-DOS Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. — The program that you are trying to open is missing an —...

  • Page 60: External Keyboard Problems, Unexpected Characters, Lockups And Software Problems

    Type some characters on the integrated keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 89). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D displayed instead of letters.

  • Page 61: The Computer Does Not Start Up, The Computer Stops Responding, A Program Stops Responding

    The computer does not start up N S U R E T H A T T H E A D A P T E R I S L E C T R I C A L U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.

  • Page 62: A Solid Blue Screen Appears, Other Software Problems

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...

  • Page 63: Memory Problems, Network Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 47). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 64: Pc Card Problems, Power Problems

    Product Information Guide. NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see "Finding Information" on page 9. H E C K T H E P O W E R L I G H T power light is blinking, the computer is in standby mode—press the power button to exit standby mode.

  • Page 65: Ensuring Sufficient Power For Your Computer, Printer Problems

    — Bypass power protection devices, — Turn off nearby fans, fluorescent lights, halogen lamps, or — See the Dell Inspiron Help file or search for the keyword standby — If the computer power light turns on but the display remains —...

  • Page 66: Scanner Problems

    E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp. E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware.

  • Page 67: Sound And Speaker Problems, No Sound From Integrated Speakers, No Sound From External Speakers

    Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers D J U S T T H E I N D O W S V O L U M E C O N T R O L of your screen.

  • Page 68: No Sound From Headphones, Touch Pad Or Mouse Problems

    E I N S T A L L T H E A U D I O D R I V E R U N T H E E L L I A G N O S T I C S No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N into the headphone connector (see page 14).

  • Page 69: Video And Display Problems, If The Display Is Blank

    Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

  • Page 70: If Only Part Of The Display Is Readable

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 89).

  • Page 71: Before You Begin, Recommended Tools, Turning Off Your Computer

    You have performed the steps in "Turning Off Your Computer" on page 71 and "Before Working Inside Your Computer" on page 72. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.

  • Page 72: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 73: Memory

    See "Specifications" on page 81 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 74

    NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 75: Modem

    6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information.

  • Page 76: Mini Pci Card

    4 If a modem is not already installed, go to step 5. If you are replacing a modem, remove the existing modem: Remove the screws securing the modem to the system board, and set them aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.

  • Page 77

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 71. 2 Turn the computer over. 3 Loosen the captive screws on the cover, and remove the cover. Mini PCI card and modem cover captive...

  • Page 78

    4 If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

  • Page 79

    5 Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you hear a click. NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. 6 Connect the antenna cables to the connectors on the Mini PCI card.

  • Page 80

    Adding and Replacing Parts...

  • Page 81: Specifications

    Appendix Specifications Processor Processor type External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) Memory Memory module connector...

  • Page 82

    Ports and Connectors Video Audio USB (2) Modem Network adapter IEEE 1394 S-video TV-out Mini PCI Secure Digital Communications Modem: Type Controller Interface Network adapter Wireless Video Video type Video controller Video memory LCD interface TV support Appendix 15-hole connector microphone connector, stereo headphone/speakers connector 4-pin USB 2.0-compliant connector...

  • Page 83

    Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolution Refresh rate Operating angle Pixel pitch: Power Consumption (panel with backlight) (typical): Controls Keyboard Number of keys Layout AC’97(Soft Audio)

  • Page 84

    Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer on Computer off Operating time Life span (approximate) Temperature range: Operating Storage Appendix 240 cpi 60.75-mm (2.39 inches) sensor-active area 44.75-mm (1.76 inches) rectangle 8-cell "smart"...

  • Page 85

    AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight: With 8-cell battery and TravelLite travel module With 8-cell battery and DVD With 4-cell battery and TravelLite travel module With 4-cell battery and DVD...

  • Page 86: Using The System Setup Program, Overview

    Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage Using the System Setup Program...

  • Page 87: Viewing The System Setup Screens, System Setup Screens, Commonly Used Options

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 88: Dell Technical Support Policy (u.s. Only)

    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.

  • Page 89: Definition Of "dell-installed" Software And Peripherals, Definition Of "third-party" Software And Peripherals, Contacting Dell

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 90

    Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops)

  • Page 91

    Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...

  • Page 92

    Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 93

    Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...

  • Page 94

    Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support Customer Care Tech Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/...

  • Page 95

    Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)

  • Page 96

    Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...

  • Page 97

    Country (City) International Access Code Country Code City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.

  • Page 98

    Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...

  • Page 99

    Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)

  • Page 100

    Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and workstations)

  • Page 101

    Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com...

  • Page 102

    Country (City) International Access Code Country Code City Code Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

  • Page 103

    Country (City) International Access Code Country Code City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support Customer Care Sales Switchboard Corporate Technical Support Customer Care...

  • Page 104

    Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Corporate Sales...

  • Page 105

    Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care Website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct and general)

  • Page 106

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 107: Macrovision Product Notice, Fcc Notices (u.s. Only)

    FCC Notices (U.S. Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.

  • Page 108: Fcc Identification Information

    FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: PP07S • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...

  • Page 109: Index

    31 helpful tips, 32 how to, 31 Dell contacting, 89 support policy, 88 support site, 11 Dell Diagnostics, 47 Dell Premier Support website, 9, 11 device latch release description, 20 system view, 20 device status lights description, 15...

  • Page 110

    Informationdocumentati on, 9 hard drive description, 20 problems, 56 system view, 20 hardware conflicts, 51 Dell Diagnostics, 47 Hardware Troubleshooter, 51 Help and Support Center, 12 help file, 9 IEEE 1394 connector description, 14 problems, 59 system view, 14 installing parts...

  • Page 111

    CD-RW drive, 55 computer crashes, 61-62 computer does not start up, 61 computer stops responding, 61 conflicts, 51 problems (continued) Dell Diagnostics, 47 drives, 54 DVD drive, 55 error messages, 56, 58 hard drive, 56 IEEE 1394 connector, 59 keyboard, 59...

  • Page 112

    67 volume, 67 speakers description, 13 system view, 13 specifications, 81 spyware, 57, 62 support contacting Dell, 89 policy, 88 Index S-video TV-out connector description, 19 system view, 19 System Restore, 51 system setup program commonly used options, 87...

  • Page 113

    Windows XP (continued) Program Compatibility Wizard, 61 reinstalling, 51 System Restore, 51 wireless network adapter PC Cards, 39 wizards Program Compatibility Wizard, 61 Index...

  • Page 114

    Index...

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Pp07s

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