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illustrated parts lists, part numbers, and other information about your system.
Using a fax machine, you can obtain information from FaxFlash 24 hours a day, 7 days a week. Simply call
the FaxFlash number on your touch-tone telephone and order the information you want by following the voice
prompts. FaxFlash automatically faxes the information to you.
If you are new to FaxFlash, first order one of the following catalogs. Each catalog lists the available
documents and their document numbers. Current catalogs include:
Catalog 1, Telephone Directory and information about Online Services.
Catalog 3, Product specifications, warranty policy, Ultracare guidelines, and sales information.
Catalog 5, NEC ProServa and Express Server Systems technical support information.
Catalog 6, NEC Ready Systems technical support information.
Catalog 7, NEC PowerMate Systems technical support information.
Catalog 8, NEC Portable Systems (including Versa Notebooks and MobilePro Handheld Personal Computers)
technical support information.
Technical support information includes BBS and FTP file listings, Illustrated Parts Breakdowns (IPB), part
numbers, FAQ lists, and other documents specific to each product.
Order information from FaxFlash as follows:
Be sure that your fax machine or fax/modem is on. Have ready the document number for the document you
want, if you already know the number.
At your touch-tone telephone, enter 888-329-0088 (U.S. and Canada only).
For international use, enter the international long distance access number, the U.S. country code, and the
U.S. telephone number (978-635-6090).
Listen to the instructions provided by the voice prompts.
Press 1 if you do not want an introduction to FaxFlash. Follow the automated instructions for ordering your
document or catalog.
Press 2 if you want an introduction to FaxFlash. Follow the automated instructions for ordering your catalog or
document.
When prompted, enter your fax number and name.
For international use, first enter the international long distance access number (011), your country code, your
area code or city code, then your fax number.
The information you request is automatically sent to your fax machine. Please wait for the ordered document
to arrive at your fax machine before calling to order more documents. If FaxFlash attempts to send the
second order before the first order is completed, the order may be canceled. After three tries, FaxFlash
assumes that your line is busy and terminates any further processing of the order.
NECCSD Bulletin Board System
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