DPS Telecom NetGuardian 8A User Manual

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NetGuardian 8A

USER MANUAL

D-PK-NGD8A

Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.

July 8, 2016

D-UM-NGD8A

Firmware Version 1.1A

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Summary of Contents for DPS Telecom NetGuardian 8A

Page 1 NetGuardian 8A USER MANUAL D-PK-NGD8A Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. July 8, 2016 D-UM-NGD8A Firmware Version 1.1A...
Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
Page 3 Tools Needed Mounting Power Connection NetGuardian 8A Front Panel NetGuardian 8A Back Panel Quick Start: How to Connect to the NetGuardian 8A ...via Craft Port (using TTY Interface) ...via LAN TTY Interface Configure Serial Port via TTY Quick Turn Up...
Page 4 11.2 Controls 11.3 Sensors 11.4 User Analogs 11.5 Ping Targets 11.6 System Alarms 11.7 Graph Device Access Descriptions Backup Configuration Firmware Upgrade Reference Section 15.1 Display Mapping 15.2 System Alarms 15.3 SNMP Manager Functions 15.4 SNMP Granular Trap Packets Frequently Asked Questions 16.1 General FAQs 16.2...
Page 5 Don’t wait until the day your AC unit fails and your server closet overheats to start protecting your gear. This small, 1RU device alerts you of changing conditions 24 hours a day, 7 days a week, either to your cell, email, or SNMP manager. The NetGuardian 8A is the cost-effective way to stay proactive in your monitoring.
Page 6 In addition to its 4 discrete input points, the NetGuardian 8A has 2 control relays, all form C, user defined NO/NC with shunts, 8 analogs, and dwire. The control relays allow network administrators to respond remotely to threats to system integrity.
Page 7 Specifications Hardware Dimensions: 16 .9" W x 1.75" H x 5.12" D Mounting: 19 ” or 23 ” Rack Weight: 2.2 lbs (0.978 kg) Discrete Alarm Inputs: 8 (reversible) Discrete Alarm Length: 000Ft. (0 0m) per Alarm Power I nput: -48VDC (-18 to -60 VDC) -24VDC Analogs:...
Page 8 Shipping List Please make sure all of the following items are included with your NetGuardian 8A. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
Page 9 Two Standard Rack Screws Pads 1-000-12500-06 2-015-00030-00 14ft. Ethernet Cable D-PR-932-10B-14...
Page 10 The NetGuardian 8A can be flush or rear-mounted The NetGuardian 8A mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack ear locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in Figure 6.2.1.
Page 11 Power Connection The NetGuardian 8A uses single or dual (Optional) power inputs, powered through two barrier plug power connectors. NetGuardian 8A Power Terminals and Fuses To connect the NetGuardian 8A to a power supply: 1. Locate the metal grounding lug next to the symbol .
Page 12 NetGuardian 8A Front Panel Remote Alarm Block 176N G2 Front Panel Status Description Solid Green Power Supply A OK No Voltage (or) Power Leads Reversed Solid Green Power Supply B OK B (Optional) No Voltage (or) Power Leads Reversed Solid Red...
Page 13 Quick Start: How to Connect to the NetGuardian 8A Most NetGuardian 8A users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface.
Page 14 2. Select "Install from a list or specific location (Advanced)" 3. Click "Next >" 4. Select "Search for the best driver in these locations." 5. Insert NetGuardian 8A Resource Disc (CD) into your PC. 6. Click "Browse"...
Page 15 7. Select the "Driver" folder of your NetGuardian 8A Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8. Click "Finish" to close the Wizard. Now that the driver has been installed, a new COM port is being emulated on your PC. Before using hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows...
Page 16 9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane.
Page 17 11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). 12.Click on the Start menu > select Programs > Accessories > Communications > HyperTerminal. 13.
Page 18 HyperTerminal screen. Press Enter to activate the configuration menu. 17. The NetGuardian 8A's main menu will appear. Type 18. ESC to the main menu. When asked if you'd like C for C)onfig, then E for E)thernet. Configure the unit's IP to save your changes, type Y for Y)es.
Page 19 Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian 8A and see "Logging On to the NetGuardian 8A" to continue databasing using the Web Browser.
Page 20 TTY Interface The TTY interface is the NetGuardian 8A's built-in interface for basic configuration. From the TTY interface, you can: · Edit the IPA, subnet, and gateway · Set DCP info for T/Mon polling · Configure primary port · Ping other devices on the network ·...
Page 21 Configure Serial Port via TTY Serial port configuration 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > s(E)rial. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit.
Page 22 How to Send Email Notifications 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send emails.
Page 23 4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
Page 24 How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public".
Page 25 4. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your SNMP Trap Server. Enter the Trap Port Number (usually 162) and the Trap Community password. Click Save and Next. 5. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification.
Page 26 Provisioning Menu Field Descriptions NetGuardian 8A configuration is performed from the Provisioning menus, the menu options in green on the left-side of the web interface. The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the NetGuardian 8A: At the bottom of each screen you access from the Provisioning Menu, you will see a Save button.
Page 27 A name for this NetGuardian 8A unit. {Optional field) Location The location of this NetGuardian 8A unit. {Optional field) Contact telephone number for the person responsible for this NetGuardian 8A unit. Contact {Optional field) DCP Responder Settings (For use with T/Mon)
Page 28 User Profiles Clicking User Profiles gives you access to modify the default username and password, and to edit the administrator profile and create up to 9 additional unique user profiles, each with different access rights to the NetGuardian 8A's web interface.
Page 29 Unit IP IP address of the NetGuardian 8A. A road sign to the NetGuardian 8A, telling it whether your packets should stay on your Subnet Mask local network or be forwarded somewhere else on a wide-area network. An important parameter if you are connected to a wide-area network. It tells the Gateway NetGuardian 8A which machine is the gateway out of your local network.
Page 30 Serial Port The Provisioning > Serial Port menu allows you to change settings depending on the port type of your NetGuardian 8A. From this menu, you can select a mode of operation and enable reach-through serial port functionality. The Provisioning > Serial Ports menu...
Page 31 Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian 8A unit may be accessed via SNMP. This can be set to the following: Read and Write · Access Disabled- Restricts all access to unit via SNMP Access ·...
Page 32 Displays the email address (defined in the Edit menu > System) that the "From" E-mail Address NetGuardian 8A will send emails from. Not editable from this screen. The email address of the person responsible for this NetGuardian 8A, who will "To" E-mail Address receive email alarm notifications.
Page 33 Indicate whether you would like to send SNMP v1, v2c or v3 traps. 10.6.2 Schedule The notifications scheduling menu is where you will tell the NetGuardian 8A exactly which days and times you want to receive alarm notifications. You set 2 different schedules for each.
Page 34 10.7 Alarms Discrete alarms are configured from the Provisioning > Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. The Provisioning >...
Page 35 10.8 Controls The NetGuardian 8A's 2 control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay.
Page 36 10.9 User Analogs The NetGuardian 8A's 10 multi-purpose analog inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. To configure a user analog, simply fill in your description, thresholds, and other fields listed in the table below, then click Save.
Page 37 The NetGuardian 8A supports up to 16 daisy-chained D-Wire sensors via its D-Wire input. Sensors connected to the NetGuardian 8A will appear on the web interface. The background color of the ROM field informs the user of the sensor's configuration state.
Page 38 Description User-definable description for the sensor channel. Check which notification device(s), 1 through 8, you want to send alarm notifications Notification Devices for that alarm point. Advanced Sensor Configuration (Details>>) The amount of time, in minutes (min) or seconds (s), between each recorded sensor Record Freq value.
Page 39 10.11 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your ping targets. The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target.
Page 40 10.12 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm.
Page 41 10.13 Timers Enter the amount of time in seconds (sec) or minutes (m), in each value field and click Save. The Provisioning > Timers menu...
Page 42 Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Enable DST Check this box to have the NetGuardian 8A observe Daylight Savings. Start Day Select the month, weekday, and time when Daylight Savings will begin.
Page 43 Monitoring via the Web Browser 11.1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
Page 44 3. To issue the control, click on a command (OPR - operate, RLS - release, or MOM - momentary) View and operate control relays from the Monitor > Controls menu Control Relay Operation ID number for the control relay. Description for the NetGuardian 8A's control relay defined in the Provisioning > Description Controls menu. State Status of the control relay.
Page 45 11.3 Sensors This selection provides the status of the system's analog channels by indicating if an alarm has been triggered. The Monitor > Sensors screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings. If configured under Provisioning >...
Page 46 11.4 User Analogs On the Monitor > User Analogs menu, you can monitor all analog inputs. The most recent measurement will be shown, and any alarm thresholds crossed will be shown in shown in either orange for minor alarms or red for major alarms. Fig.
Page 47 11.5 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. View the status of Ping Targets from the Monitor > Ping Targets menu.
Page 48 11.6 System Alarms System alarms are not-editable, housekeeping alarms that are programmed into NetGuardian 8A. The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
Page 49 11.7 Graph The Graph section of the monitor menu lets you build a graph of past analog and sensor measurements, which gives you a visual indication of data over time and points out trending values. To create your Graph, specify the Channel (Analogs 1-8 or Sensors 1-32), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start &...
Page 50 Your graph will appear on the next screen. This graph is Adobe Flash-based and allows you to mouse over the lines to quickly view measurements (date, time, and value) within their context of the overall graphing trend. Below the graph is a full textual list of all indexed points with their dates and values. Specify your parameter values and build an interactive graph based on the alarm point history.
Page 51 The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian 8A's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action.
Page 52 Backup Configuration With the NetGuardian 8A you can backup your current configuration from the Web Interface. These configuration files can then be uploaded later, or uploaded to other NetGuardian 8A units. The Back up Config tab is located in the Device Access menu shown above.
Page 53 Firmware Upgrade To access the Firmware Load screen, click on the Provisioning > System menu. At the bottom of this screen, click the Restore Configuration link located in the System Controls section. To upload firmware, click on Upload on the top right corner of the web interface At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load.
Page 54 Reference Section 15.1 Display Mapping Description Port Address Point Discrete Alarms 1-4 Undefined 5-16 Controls 1-2 17-18 Undefined 19-32 Default Configuration DIP Switch Config MAC Address Not Set IP Address Not Set LAN Hardware Error SNMP Processing Error SNMP community error Display 1 LAN TX packet drop Notification Failed 1-8...
Page 55 Description Port Address Point Analog 5 Minor Under Analog 5 Minor Over Analog 5 Major Under Analog 5 Major Over Reserved (CTRL) 9-16 Value 17-32 Display 5 Analog 6 Minor Under Analog 6 Minor Over Analog 6 Major Under Analog 6 Major Over Reserved (CTRL) 41-48 Value...
Page 56 Description Port Address Point Display 9 Digital Sensor 3 - Minor Under Digital Sensor 3 - Minor Over Digital Sensor 3 - Major Under Digital Sensor 3 - Major Over Digital Sensor 3 Sensor Not Detected Control 9-16 Value 17-32 Digital Sensor 4 - Minor Under Digital Sensor 4 - Minor Over Digital Sensor 4 - Major Under...
Page 57 Description Port Address Point Digital Sensor 11 - Minor Under Digital Sensor 11 - Minor Over Digital Sensor 11 - Major Under Digital Sensor 11 - Major Over Digital Sensor 11 - Not Detected Control 9-16 Value 17-32 Display 13 Digital Sensor 12 - Minor Under Digital Sensor 12 - Minor Over Digital Sensor 12 - Major Under...
Page 58 15.2 System Alarms Display Point Description Default Configuration DIP Switch Configuration MAC Address Not Set IP Address Not Set LAN hardware error SNMP Process Error SNMP Community Error LAN TX packet drop Notification 1 Failed Notification 2 Failed Notification 3 Failed Notification 4 Failed Notification 5 Failed Notification 6 Failed...
Page 59 15.3 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. The table below begins with dpsRTU; however, the MIB object identifier tree has several levels above it.
Page 60 15.4 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian 8A. SNMP Trap managers can use one of two methods to get alarm information: 1. Granular traps (not necessary to define point descriptions for the NetGuardian 8A) OR 2.
Page 61 Q. How do I connect my NetGuardian 8A to the LAN? A. To connect your NetGuardian 8A to your LAN, you need to configure the unit IP address, the subnet mask and the default gateway. A sample configuration could look like this: Unit Address: 192.168.1.100...
Page 62 A. SNMP v1, SNMPv2 and SNMPv3. Q. How do I configure the NetGuardian 8A to send traps to an SNMP manager? Is there a separate MIB for the NetGuardian 8A? How many SNMP managers can the agent send traps to? And how do I set the IP address of the SNMP manager and the community string to be used when sending traps? A.
Page 63 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours.
Page 64 DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
Page 67 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
Page 68 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.

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