Advantech IPC-622BP-40RZ User Manual page 3

Copyright
The documentation and software included with this product are copyrighted 2015 by
Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. also reserves the
right to improve the products described in this manual at any time without notice. No
part of this manual may be reproduced, copied, translated or transmitted in any form
or by any means without the prior written permission of Advantech Co., Ltd. Informa-
tion provided in this manual is intended to be accurate and reliable. However, Advan-
tech Co., Ltd. assumes no responsibility for its use, nor for any infringements of the
rights of third parties that may result from its use.
Acknowledgements
PCA-6120DP4, PCA-6120P12, PCA-6120P4, PCA-6120Q, PCA-6120P18, PCA-
6119P17, PCA-6119P7, PCA-6116QP2, PCE-5B18, PCE-5B16Q, PCE-5B12, PCE-
7B19, PCE-7B17, and PCE-7B16Q are trademarks of Advantech Co., Ltd
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants the original purchaser that each of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to products that have been repaired or altered by per-
sons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech's high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced at no charge during the warranty period. For out-of-war-
ranty repairs, customers are billed according to the cost of replacement materials,
service time, and freight. Please consult your dealer for more details.
If you believe your product is defective, follow the steps outlined below.
1. Collect all information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages received when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and all relevant information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and proof of purchase date (such as a photocopy of your sales
receipt) in a shippable container. Products returned without a proof of purchase
date are not eligible for warranty service.
5. Write the RMA number clearly on the outside of the package, then ship the
product prepaid to your dealer.
IPC-622 User Manual
Part No. 2002062204
Printed in China
ii
Edition 4
March 2015