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Acer Swift Go 14 Lifecycle Extension Manual
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Acer Swift Go 14 Lifecycle Extension Manual

Acer Swift Go 14 Lifecycle Extension Manual

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Swift Go 14
SFG14-72/SFG14-72T
Lifecycle Extension Guide

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Summary of Contents for Acer Swift Go 14

  • Page 1 Swift Go 14 SFG14-72/SFG14-72T Lifecycle Extension Guide...
  • Page 2 Table of Contents Self-Repair ..........1 Disassembly Procedures.
  • Page 3 NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
  • Page 4 Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...
  • Page 5 Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery pack • SSD modules • WLAN module • USB board • Touchpad module • RTC battery • Mainboard • LCD panel Disassembly Procedures...
  • Page 7 Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.
  • Page 8 Lower Case Removal Remove the ten (10) screws securing the lower case to the upper case. Figure 1-2. Removing the Screws By holding the lower case assembly upright, pry the lower case from the bottom side to release both edges latches. Disassembly Procedures...
  • Page 9 Continue releasing the remaining latches. Then remove the lower case. Figure 1-3. Removing the Lower Case Table 1-1. Lower Case Screws Screw Name Screw Type Torque Quantity M 2.0 x 6.0 2.0~2.5kgf.cm Disassembly Procedures...
  • Page 10 Battery Removal Prerequisite: Lower Case Removal on page  Detach the tape securing the battery cable. Figure 1-4. Detaching the Tape Disconnect the battery cable from the mainboard connector. Figure 1-5. Disconnecting the Battery Cable Disassembly Procedures...
  • Page 11 Remove the two (2) screws securing the battery to the upper case. Figure 1-6. Removing the Screws Lift the battery to release it from the guide pins. Then remove the battery from the upper case. WEEE Annex VII Component: Battery Pack Figure 1-7.
  • Page 12 LCD Module Removal Prerequisite: Battery Removal on page  Lift to open the latch securing the eDP cable. Then disconnect the eDP cable from the mainboard connector. Figure 1-8. Disconnecting the eDP Cable Remove the four (4) screws securing the hinges and LCD module to the upper case. Figure 1-9.
  • Page 13 Lift the upper case until it is fully open. Figure 1-10. Lifting the Upper Case Close the upper case. Then lift both hinges until they are fully extended. Figure 1-11. Extending the Hinges Disassembly Procedures 1-11...
  • Page 14 Open the upper case again. Then remove the LCD module away from the upper case. Figure 1-12. Removing the LCD Module Table 1-3. Hinges Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.65~3.45kgf.cm 1-12 Disassembly Procedures...
  • Page 15 SSD 1 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 1 module to the upper case. Figure 1-13. Removing the Screw Pull to disconnect the SSD 1 module from the mainboard connector. Then remove the SSD 1 module.
  • Page 16 Remove the SSD foil shielding from the SSD 1 module. WEEE Annex VII Component: SSD Module Figure 1-15. Removing the SSD Foil Shielding Table 1-4. SSD 1 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.2kgf.cm 1-14 Disassembly Procedures...
  • Page 17 SSD 2 Module Removal Prerequisite: Battery Removal on page  Release the latches and disconnect the USB board FFC from the USB board and mainboard connectors. Then remove the USB board FFC. Figure 1-16. Removing the USB Board FFC Detach the tape securing the fan cable. Figure 1-17.
  • Page 18 Remove the screw securing the SSD 2 module to the upper case. Figure 1-18. Removing the Screw Pull to disconnect the SSD 2 module from the mainboard connector. Then remove the SSD 2 module. Figure 1-19. Removing the SSD 2 Module 1-16 Disassembly Procedures...
  • Page 19 Remove the SSD foil shielding from the SSD 2 module. WEEE Annex VII Component: SSD Module Figure 1-20. Removing the SSD Foil Shielding Table 1-5. SSD 2 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-17...
  • Page 20 WLAN Module Removal Prerequisite: Battery Removal on page  Disconnect the WLAN antenna cables. Figure 1-21. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-22. Removing the Screw 1-18 Disassembly Procedures...
  • Page 21 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-23. Removing the WLAN Module Table 1-6. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-19...
  • Page 22 USB Board Removal Prerequisite: Battery Removal on page  Disconnect the right speaker cable from the USB board connector. Release the latch and disconnect the fingerprint FFC (A) from the USB board connector. Release the latches and disconnect the USB board FFC (B) from the USB board and mainboard connectors.
  • Page 23 Remove the screw securing the USB board to the upper case. Figure 1-25. Removing the Screw Release the USB board from the I/O port slots. Then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-26.
  • Page 24 Touchpad Removal Prerequisite: Battery Removal on page  NOTE: Slightly lift the keyboard mylar for easy access to FFCs, conductive tape, cable routing, screws, or screw holes. Release the latch and disconnect the keyboard FPC from the mainboard connector. Figure 1-27. Disconnecting the Keyboard FPC 1-22 Disassembly Procedures...
  • Page 25 Lift the portion of the keyboard FPC (marked with red dashed lines as shown in the below illustration) to detach it from the adhesive tape underneath. Figure 1-28. Unfolding the Keyboard Membrane Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors.
  • Page 26 Slightly lift the keyboard mylar. Then carefully detach the conductive tape from the touchpad and upper case. Figure 1-30. Detaching the Conductive Tape Remove the two (2) screws securing the touchpad to the upper case. Figure 1-31. Removing the Screws 1-24 Disassembly Procedures...
  • Page 27 Slide the bottom part of the touchpad forward to disengage it from the bottom tabs. Then remove the touchpad from the upper case. WEEE Annex VII Component: Touchpad Module Figure 1-32. Removing the Touchpad Table 1-8. Touchpad Screws Screw Name Screw Type Torque Quantity...
  • Page 28 RTC Battery Removal Prerequisite: SSD 1 Module Removal on page 1-13  Partially detach the mylar. Then disconnect the RTC battery cable from the mainboard connector. Pry to detach the adhesive tape underneath the RTC battery. Then lift the RTC battery to release it from the compartment tab.
  • Page 29 Mainboard Removal Prerequisite: Thermal Module Removal  SSD 1 Module Removal on page 1-13  SSD 2 Module Removal 1-15 on page  WLAN Module Removal on page 1-18  Fan 1 Module Removal  Fan 2 Module Removal  Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: •...
  • Page 30 Remove the two (2) screws securing the mainboard to the upper case. Figure 1-35. Removing the Screws Release the mainboard from the I/O port slots. Then remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-36. Removing the Mainboard Table 1-9.
  • Page 31 LCD Bezel Removal Prerequisite: LCD Module Removal on page 1-10  Pry the LCD bezel from the right side to release the latches. Figure 1-37. Removing the LCD Bezel (1 of 4) Continue to release the upper side latches. Figure 1-38. Removing the LCD Bezel (2 of 4) Disassembly Procedures 1-29...
  • Page 32 Pry the LCD bezel from the left side to release the latches. Figure 1-39. Removing the LCD Bezel (3 of 4) Continue to pry the bottom side latches. Then remove the LCD bezel. Figure 1-40. Removing the LCD Bezel (4 of 4) 1-30 Disassembly Procedures...
  • Page 33 LCD Panel Removal Prerequisite: LCD Bezel Removal on page 1-29  Disconnect the eDP cable from the camera module connector. Then unroute the eDP cable from the cable guides on the upper side of the LCD cover. Figure 1-41. Disconnecting and Unrouting the eDP Cable Unroute the eDP cable from the cable guides on the bottom side of the LCD cover and hinge as shown in the below illustration.
  • Page 34 Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then carefully pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-43.
  • Page 35 Detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-45. Detaching the Mylar Lift the latch securing the eDP cable. Figure 1-46. Lifting the Latch Disassembly Procedures 1-33...
  • Page 36 Disconnect the eDP cable from the LCD panel connector. Then remove the eDP cable. Figure 1-47. Disconnecting the eDP Cable 1-34 Disassembly Procedures...
  • Page 37 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 38 FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-36 FRU (Field Replaceable Unit) List...
  • Page 39 Exploded Diagrams Main Assembly 5 (KN.01K0D.008) (KN.01K0D.008) 5 Figure 1-48. Main Assembly Exploded Diagram Table 1-11. Main Assembly Exploded Diagram Description LOWER CASE 64.KRKN2.001 23.KF2N2.001 THERMAL MODULE 24.KRKN2.001 WLAN MODULE KE.WF60N.003 SSD MODULES KN.01K0D.008 USB BOARD FFC 50.KRKN2.001 Exploded Diagrams 1-37...
  • Page 40 Table 1-11. Main Assembly Exploded Diagram (Continued) Description USB BOARD 55.KRKN2.001 MAINBOARD NB.KPE11.001 FINGERPRINT BRACKET 33.KRKN2.001 FINGERPRINT MODULE NC.22011.01Y FINGERPRINT FFC 50.KRKN2.004 BATTERY KT.0030G.020 HALL SENSOR BOARD FFC 50.KRKN2.002 HALL SENSOR BOARD 55.KRKN2.002 RIGHT SPEAKER 23.KRKN2.002 LEFT SPEAKER 23.KRKN2.001 1-38 Exploded Diagrams...
  • Page 41 Upper Case Assembly Figure 1-49. Upper Case Assembly Exploded Diagram Table 1-12. Upper Case Assembly Exploded Diagram Description TOUCHPAD 56.KRKN2.001 CONDUCTIVE TAPE 47.KRKN2.001 TOUCHPAD FFC 50.KRKN2.003 MAIN ANTENNA 50.KRKN2.005 AUX ANTENNA 50.KRKN2.006 UPPER CASE 6B.KRKN2.001 Exploded Diagrams 1-39...
  • Page 42 LCD Assembly Figure 1-50. LCD Assembly Exploded Diagram Table 1-13. LCD Assembly Exploded Diagram Description LCD BEZEL 60.KF2N2.003 LCD PANEL 6M.KF1N2.001 EDP CABLE 50.KF2N2.008 CAMERA KS.QHD06.006 LCD COVER 61.KRKN2.001 1-40 Exploded Diagrams...
  • Page 43 Software Update Please visit http://go.acer.com/?id=17883. Software Update 1-41...
  • Page 44 Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key •...

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