Acer SFG14-63 Manual
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Acer SFG14-63 Manual

Acer SFG14-63 Manual

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Swift Go 14
SFG14-63/SFG14-63T
Lifecycle Extension Guide

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Summary of Contents for Acer SFG14-63

  • Page 1 Swift Go 14 SFG14-63/SFG14-63T Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    Table of Contents Self-Repair ..........1 Disassembly Procedures.

  • Page 3: Self-Repair

    NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.

  • Page 4: Software Recovery

    Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery pack • SSD modules • WLAN module • USB board • Touchpad module • RTC battery • Mainboard • LCD panel Disassembly Procedures...

  • Page 7: Getting Started

    Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.

  • Page 8: Lower Case Removal

    Lower Case Removal Remove the ten (10) Torx screws securing the lower case to the upper case. Figure 1-2. Removing the Screws By holding the lower case assembly upright, pry the lower case from the bottom side to release both edges latches. Figure 1-3.
  • Page 9 Continue releasing the remaining latches. Then remove the lower case. Figure 1-4. Removing the Lower Case Table 1-1. Lower Case Screws Screw Name Screw Type Torque Quantity M 2.0 x 6.0 2.0~2.5kgf.cm Disassembly Procedures...

  • Page 10: Battery Removal

    Battery Removal Prerequisite: Lower Case Removal on page  Detach the tape securing the battery cable. Figure 1-5. Detaching the Tape Disconnect the battery cable from the mainboard connector. Figure 1-6. Disconnecting the Battery Cable Disassembly Procedures...
  • Page 11 Remove the two (2) screws securing the battery to the upper case. Figure 1-7. Removing the Screws Lift the battery to release it from the guide pins. Then remove the battery from the upper case. WEEE Annex VII Component: Battery Pack Figure 1-8.

  • Page 12: Lcd Module Removal

    LCD Module Removal Prerequisite: Battery Removal on page  Lift to open the latch securing the eDP cable. Then disconnect the eDP cable from the mainboard connector. Figure 1-9. Disconnecting the eDP Cable Remove the four (4) screws securing the hinges and LCD module to the upper case. Figure 1-10.
  • Page 13 Lift the upper case until it is fully open. Figure 1-11. Lifting the Upper Case Close the upper case. Then lift both hinges until they are fully extended. Figure 1-12. Extending the Hinges Disassembly Procedures 1-11...
  • Page 14 Open the upper case again. Then remove the LCD module away from the upper case. Figure 1-13. Removing the LCD Module Table 1-3. Hinges Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.65~3.45kgf.cm 1-12 Disassembly Procedures...
  • Page 15 SSD 1 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 1 module to the upper case. Figure 1-14. Removing the Screw Pull to disconnect the SSD 1 module from the mainboard connector. Then remove the SSD 1 module.
  • Page 16 Remove the SSD foil shielding from the SSD 1 module. WEEE Annex VII Component: SSD Module Figure 1-16. Removing the SSD Foil Shielding Table 1-4. SSD 1 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.2kgf.cm 1-14 Disassembly Procedures...
  • Page 17 SSD 2 Module Removal Prerequisite: Battery Removal on page  Release the latches and disconnect the USB board FFC from the USB board and mainboard connectors. Then remove the USB board FFC. Figure 1-17. Removing the USB Board FFC Remove the screw securing the SSD 2 module to the upper case. Figure 1-18.
  • Page 18 Pull to disconnect the SSD 2 module from the mainboard connector. Then remove the SSD 2 module. Figure 1-19. Removing the SSD 2 Module Remove the SSD foil shielding from the SSD 2 module. WEEE Annex VII Component: SSD Module Figure 1-20.

  • Page 19: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Removal on page  Disconnect the WLAN antenna cables. Figure 1-21. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-22. Removing the Screw Disassembly Procedures 1-17...
  • Page 20 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-23. Removing the WLAN Module Table 1-6. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-18 Disassembly Procedures...

  • Page 21: Usb Board Removal

    USB Board Removal Prerequisite: Battery Removal on page  Disconnect the right speaker cable from the USB board connector. Release the latch and disconnect the fingerprint FFC (A) from the USB board connector. Release the latches and disconnect the USB board FFC (B) from the USB board and mainboard connectors.
  • Page 22 Remove the screw securing the USB board to the upper case. Figure 1-25. Removing the Screw Release the USB board from the I/O port slots. Then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-26.

  • Page 23: Touchpad Removal

    Touchpad Removal Prerequisite: Battery Removal on page  NOTE: Slightly lift the keyboard mylar for easy access to FFCs, conductive tape, cable routing, screws, or screw holes. Release the latch and disconnect the keyboard FPC from the mainboard connector. Figure 1-27. Disconnecting the Keyboard FPC Disassembly Procedures 1-21...
  • Page 24 Lift the portion of the keyboard FPC (marked with red dashed lines as shown in the below illustration) to detach it from the adhesive tape underneath. Figure 1-28. Unfolding the Keyboard Membrane Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors.
  • Page 25 Slightly lift the keyboard mylar. Then carefully detach the conductive tape from the touchpad and upper case. Figure 1-30. Detaching the Conductive Tape Remove the two (2) screws securing the touchpad to the upper case. Figure 1-31. Removing the Screws Disassembly Procedures 1-23...
  • Page 26 Slide the bottom part of the touchpad forward to disengage it from the bottom tabs. Then remove the touchpad from the upper case. WEEE Annex VII Component: Touchpad Module Figure 1-32. Removing the Touchpad Table 1-8. Touchpad Screws Screw Name Screw Type Torque Quantity...

  • Page 27: Rtc Battery Removal

    RTC Battery Removal Prerequisite: SSD 1 Module Removal on page 1-13  Partially detach the mylar. Then disconnect the RTC battery cable from the mainboard connector. Pry to detach the adhesive tape underneath the RTC battery. Then lift the RTC battery to release it from the compartment tab.

  • Page 28: Mainboard Removal

    Mainboard Removal Prerequisite: Thermal Module Removal  SSD 1 Module Removal on page 1-13  SSD 2 Module Removal 1-15 on page  WLAN Module Removal on page 1-17  Fan 1 Module Removal  Fan 2 Module Removal  Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: •...
  • Page 29 Remove the two (2) screws securing the mainboard to the upper case. Figure 1-35. Removing the Screws Release the mainboard from the I/O port slots. Then remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-36. Removing the Mainboard Table 1-9.

  • Page 30: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal on page 1-10  Pry the LCD bezel from the right side to release the latches. Figure 1-37. Removing the LCD Bezel (1 of 4) Continue to release the upper side latches. Figure 1-38. Removing the LCD Bezel (2 of 4) 1-28 Disassembly Procedures...
  • Page 31 Pry the LCD bezel from the left side to release the latches. Figure 1-39. Removing the LCD Bezel (3 of 4) Continue to pry the bottom side latches. Then remove the LCD bezel. Figure 1-40. Removing the LCD Bezel (4 of 4) Disassembly Procedures 1-29...

  • Page 32: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Bezel Removal on page 1-28  Disconnect the eDP cable from the camera module connector. Then unroute the eDP cable from the cable guides on the upper side of the LCD cover. Figure 1-41. Disconnecting and Unrouting the eDP Cable Unroute the eDP cable from the cable guides on the bottom side of the LCD cover and hinge as shown in the below illustration.
  • Page 33 Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then carefully pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-43.
  • Page 34 Detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-45. Detaching the Mylar Lift the latch securing the eDP cable. Figure 1-46. Lifting the Latch 1-32 Disassembly Procedures...
  • Page 35 Disconnect the eDP cable from the LCD panel connector. Then remove the eDP cable. Figure 1-47. Disconnecting the eDP Cable Disassembly Procedures 1-33...

  • Page 36: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 37: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-35...

  • Page 38: Exploded Diagrams

    Exploded Diagrams Main Assembly 5 (KN.01K04.007) (KN.01K04.007) 5 Figure 1-48. Main Assembly Exploded Diagram Table 1-11. Main Assembly Exploded Diagram Acer Description Acer Part No. LOWER CASE 64.KTTN2.001 23.KF2N2.001 THERMAL MODULE 24.KTTN2.001 WLAN MODULE KE.WF60A.002 SSD MODULES KN.01K04.007 USB BOARD FFC 50.KRKN2.001...
  • Page 39 Table 1-11. Main Assembly Exploded Diagram (Continued) Acer Description Acer Part No. USB BOARD 55.KTTN2.001 MAINBOARD NB.KTS11.001 FINGERPRINT MODULE NC.22011.01Y FINGERPRINT FFC 50.KRKN2.004 BATTERY KT.00305.014 RIGHT SPEAKER 23.KRKN2.002 LEFT SPEAKER 23.KRKN2.001 UPPER CASE 6B.KTTN2.001 Exploded Diagrams 1-37...

  • Page 40: Upper Case Assembly

    Upper Case Assembly Figure 1-49. Upper Case Assembly Exploded Diagram Table 1-12. Upper Case Assembly Exploded Diagram Acer Description Acer Part No. TOUCHPAD 56.KTTN2.001 CONDUCTIVE TAPE 47.KRKN2.001 TOUCHPAD FFC 50.KRKN2.003 MAIN ANTENNA 50.KTTN2.001 AUX ANTENNA 50.KTTN2.002 UPPER CASE 6B.KTTN2.001 1-38...

  • Page 41: Lcd Assembly

    LCD Assembly Figure 1-50. LCD Assembly Exploded Diagram Table 1-13. LCD Assembly Exploded Diagram Acer Description Acer Part No. LCD BEZEL 62.KTTN2.001 LCD PANEL KL.14005.063 EDP CABLE 50.KF2N2.008 CAMERA KS.QHD06.006 LCD COVER 61.KTTN2.001 Exploded Diagrams 1-39...

  • Page 42: Software Update

    Software Update Please visit http://go.acer.com/?id=17883. 1-40 Software Update...

  • Page 43: Personal Data Removal

    Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key •...

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