Bluetti AC500 Manual

Safety Instructions

General Safety

BLUETTI products are developed to be safe and reliable. Please read this guide for important safety information about your device. The guide is intended to help you be more comfortable and productive while using this device. Failure to follow these guidelines for proper set up, use, and care for your device may cause damage to this unit and injury to yourself or others.

[SAVE THESE INSTRUCTIONS!]

• Always operate or store the unit within the specified temperature range.
• DO NOT expose the unit to fire, liquids, sweat, dirt or other contaminants, as that may cause explosion or other safety risks.
• DO NOT place the unit on an unstable or tilted surface.
• Make sure the place where you are using the unit is well ventilated and spacious.
• Keep away from children and pets.
• DO NOT ignore those warning signs on components or products made by manufacturers.
• DO NOT dismantle, cut, crush, puncture, or otherwise damage the unit in any way.
• DO NOT insert foreign objects into the fan, vents, ports, or other openings.
• NEVER use a damaged battery or component. Improper use or misuse of damaged batteries may cause damage to your device or injury to yourself as a result of battery fluid leakage, fire, overheating, or explosion.
• Use approved battery and accessories ONLY. Improper use, or use of unapproved or incompatible batteries or components may result in a risk of fire, explosion, or other hazards, and may invalidate any approval or warranty.
• Turn off the unit IMMEDIATELY in case of malfunction.
• Use dry powder fire extinguisher in case of fire.
• 
  DO NOT attempt to modify, replace the internal battery or any other component of the unit by anyone other than qualified personnel. If necessary, take it to an authorized service center as incorrect reassembly may result in a risk of fire or electric shock.

Maintenance

• When not using the unit for extended periods of time, power off the unit and disconnect the AC charging cable from the outlet.
• Charge the unit to 50-70% SOC every 6 months for long-term storage.
• Clean the unit with a dry cloth gently and carefully.

Handling and Storage

• Use mechanical assistance as needed(e.g. trolleys and adjustable height workbenches).
• DO NOT stack anything on top of the unit either in storage or in use.
• Recommended storage temperature: -13-104°F/-25-40°C.

What's In The Box

Standard Packaging

* Below accessories are not included in standard packaging and can be purchased separately at https://www.bluettipower.eu/.

*AC Charging Cable: 59in/150cm.
DC Input Cable: 59in/150cm. Aviation-MC4.
Car Charging Cable: 19.7in/50cm. Cigarette Lighter Port-MC4.
30A RV Cable: Aviation-XT60, 31.5in/80cm; XT60-SPC45, 19.7in/50cm.
Lead-acid Battery Charging Cable: 19.7in/50cm. Clamp-MC4.
D300S PV Voltage Step Down Module: 65in/165cm(output cable).
Cigarette Lighter-F to DC5521 Cable(24V): 28.3in/72cm.
32A Aviation Plug: Used to obtain 5000W AC output. Please refer to AC500 32A Aviation Plug Guide for details.

Note: All measurements are for reference only.
Package details are subject to change without prior notice.

Product Overview

Diagram

1. 24V Cigarette Lighter Port
2. 12V/30A RV Port
3. LCD Screen
4. USB-C PD3.0
5. 18W USB-A Port
6. USB-A Port
7. AC Output
8. Wireless Charging Pad
9. Power Button
10. Battery Expansion Port
11. AC Input
12. DC1/DC2 Input
13. Communication Port

Specifications

Note: If there's only one B300S, the combo gets a maximum of 4500W output. When connecting B300S with T500 adapter or AC500 to the grid, B300S is able to self-heat and get charged even at -4°F/-20°C.

Operation

Powering On/Off

Startup and shutdown: Press and hold the power button on AC500 or B300S to turn the combo on or off.

AC/DC Output: Tap 'AC ON/OFF' or 'DC ON/OFF' on the screen to enable/ disable the AC/DC output.

Note: Turn on the DC power to enable wireless charging.
When connected to the grid or PV, the combo turns on automatically.
The combo turns off automatically upon 4 hours:

1. No input and output
2. AC and DC output off

LCD Screen

Homepage
This section displays the charge/discharge status and navigates to detailed product information.

1. PV Input
2. Battery Capacity
3. Date/Time
4. DC Load
5. DC ON/OFF
6. AC ON/OFF
7. Grid Input
8. AC Load

Settings
This section provides general setting configurations, including language, AC/DC output and input, ECO mode¹, machine type, system date/time, etc.

Note: Check all the settings before first use.
AC frequency and voltage can only be adjusted after AC output is turned off.
Voltage and frequency reference: EU/UK: 230V/50Hz AU: 240V/50Hz

¹ In this mode, the AC output will automatically turn off after 4-hour low(≤30W) or no load to save power.

Data
This section provides all basic information including product, inverter and charger, battery, and alarm history.

Note: 'Input & Output' indicates the input and output status of this unit;
'Battery Information' indicates the connection status of battery pack(s); 'Alarm History' records all alarms generated which can be manually deleted.
In this mode, the AC output will automatically turn off after 4-hour low(≤30W) or no load to save power.

Charging

AC Charging

1. Consider the specifications of utility, AC outlet and charging cable before setting the Max. Grid Input Current.
   Note: The Max. Grid Input Current is set at 10A by default and only works when AC500 connects to the grid.
   Email to BLUETTI Customer Service for password.
   
2. Plug the AC500 into the wall outlet via the AC charging cable.
   

Generator Charging

Connect AC500 to the generator via the charging cable*.

* Sold separately.

Note: BLUETTI recommends an inverter generator that delivers at least 5000W pure sine wave AC power.
Voltage and frequency limit: EU/UK: 195.5-253VAC/47-53Hz AU: 204-264VAC/47-53Hz

PV Charging

AC500 supports dual PV input with the DC input cable. Connect the solar panels (in series or parallel) to AC500 and CHECK the PV connection on LCD screen.

Note: Please make sure your solar panels at each input comply with:
OCV²: 12-150V
Vmp³: 12-150V
Power: 1500W Max.

² OCV: Open circuit voltage, also for Voc. The maximum voltage that the solar panel can produce with no load on it.
³ Vmp: Voltage at maximum power. The voltage available when the panel is operating at its peak performance output.

E.g. Connect three BLUETTI PV350 solar panels in series to DC1 or DC2.
BLUETTI PV350: Voc=46.5V Vmp=37.5V Current=9.2A Max.
Total: Voc=46.5×3=139.5V Vmp=37.5×3=112.5V Current=9.2A Max.

The roof panel can also charge the AC500. If the panel's OCV falls in 150-550V, please use the D300S to lower the voltage. Find details in D300S PV Voltage Step Down Module User Manual.

Car Charging

Connect the AC500 to the vehicle plug-in cigarette lighter port via the DC input cable and car charging cable.

Note: Set 'Others' as DC1/DC2 input source to enable car charging. The Max. input current is 8.2A.

Lead-acid Battery Charging

Connect the AC500 with the lead-acid battery via the DC input cable and lead-acid battery charging cable.⁴

⁴ The lead-acid charging cable is for charging AC500 ONLY.

Note: Set 'Others' as DC1/DC2 input source to enable lead-acid battery charging. Clamp the positive connector(red) to the positive battery terminal and negative(black) to the other.
The Max. input current is 8.2A.

Dual Charging

Set 'PV' as DC1/DC2 input source to enable AC/Generator + PV Charging.
Set 'Others' as DC1/DC2 input source to enable AC/Generator + Adapter/Car/Lead-acid Battery Charging.
Turn on 'PV Parallel Enable' to enable excessive PV charging(>1500W,

Discharging

6144Wh* × DoD × η ÷ (load power) = discharging time (estimated)
*Take the AC500+2*B300S combo as an example.

Note: DoD refers to the Depth of Discharge, η is the local inverter efficiency.
DoD=95%, η=90%.
DoD may vary depending on ambient-operating temperature and discharge rate.
Load power and charging time are measured in Watt and Hour.

Capacity Expansion

AC500 supports up to 6 expansion batteries for a total of 18,432Wh capacity.

Connect AC500 to B300S via the P150D battery expansion cable, or B300 via the P150D to P090D cable. For more details, please refer to B300S or B300 User Manual.

Note: If there's only one B300S connected, the combo delivers a maximum output of 4500W. To get 5000W output, please connect at least one expansion battery to each expansion port.

UPS

Plug the AC500 + B300S combo to a standard wall outlet or tie them to the grid. When the grid fails, the combo steps in and provides power for connected devices. Online UPS supplies power from the grid to the load through a rectifier and inverter combination regardless there is grid power or a power outage. Offline UPS supplies power from the grid directly to the load when grid power is available, and whenever there is a power outage, it provides power to the load through the backup battery.

* The grid-tied UPS should be built by a qualified electrician. Please contact BLUETTI Customer Service for details.

AC500 has 4 UPS modes-Standard, Time Control, PV Priority, and Customized UPS, and BLUETTI's UPS mode guide is as follows:

1. The standard UPS mode is good for regions with unstable grid power supply.
2. The Time Control UPS mode will save your electricity bills by setting the charging and discharging time.
3. The PV Priority UPS mode is better for regions with plenty of sunlight all the year.
4. The Customized UPS mode allows you to design your power supply system.

Please refer to BLUETTI Support on YouTube for detailed instructions.

BLUETTI APP

Download the app from App Store or Google Play and follow the BLUETTI APP INSTRUCTIONS to better control and monitor the AC500 + B300S combo.

Power Lifting Mode

This mode can be enabled in BLUETTI App. When on this mode, the combo can power high drain pure resistive loads⁵ (≤6000W), while the rated output power remains 5000W.

Note: Make sure the combo disconnects the grid and the B300S doesn't overload. The AC500 detects the resistance of devices and adjusts the output voltage automatically. The mode fails when the AC500 drops below 70% of its rated voltage.

⁵ Includes heaters, irons or any other devices consisting of heating elements only.

Frequently Asked Questions

Can I use third-party solar panels to charge this product?
Yes, you can. As long as the specs of solar panels on DC1 or DC2 input fall in below range:
OCV&Vmp: 12-150V
Input Power: 1500W Max.
With the same power connector (MC4)

Why can't the unit be charged when the solar panels are connected?
Please follow below steps:

1. Press the 'PV' on LCD screen to check whether the solar panels are connected successfully.
2. Check the connection of solar panels and the PV input cable.
   If the symptom persists, please contact BLUETTI Customer Service.

How long will it take to switch the UPS

20ms.

How to upgrade the firmware

Connect the unit with BLUETTI App, then you can over-the-air (OTA) upgrade the firmware including ARM, DSP, HMI, and BMS.

Technical Support
Should you require any further assistance, please do not hesitate to contact BLUETTI Customer Service.

Documents / Resources

References

• BLUETTI EU: Portable Power Station, Solar Generator Kit
• ‎BLUETTI on the App Store
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Bluetti AC500 Manual