Disconnecting Inputs From Outputs; Dante Troubleshooting - Extron electronics AXI 22 AT D Plus User Manual

Creating Subscriptions Between Devices
1. Ensure the control computer and AXI 22 AT D Plus are connected to the same network.
2. From the start menu select: All Programs > Audinate > Dante Controller > Dante Controller
The Dante Controller ‑ Network View screen opens (see figure 18).
Dante Controller auto-discovers Dante devices on the network and advertises itself to allow other Dante-
enabled devices to communicate with it. Transmitters connect to receivers using the subscription matrix.
3. To show the transmitters of a Dante device, click the + box
next to the desired device in the Dante Transmitters
panel, such as ConfRm‑DSP (
when the device expands.
4. To show the receivers of a Dante device, click the + box
next to the desired device in the Dante Receivers panel,
such as Desk‑IO (
5. Click the intersection of the desired subscription between a
transmitter and a receiver (
A check mark at the intersection indicates the subscription is
made. A check mark also appears next to the receiver
channel.
Example: Q3@Desk‑IO is connected to Desk L@ConfRm‑DSP.
NOTE:
A receiver can connect to only one transmitter.
A transmitter can connect to multiple receivers.

Disconnecting Inputs from Outputs

To undo routing, click the junction again to disconnect the receiver from the transmitter.
NOTE: After making changes to Dante network routing such as subscriptions, device names, or channel
labels, wait at least 5 seconds before disconnecting or powering down the devices. This ensures that the
new information is properly saved to those devices. Device level configuration such as sample rates,
latency, and clock settings are saved instantly.

Dante Troubleshooting

The most common Dante troubleshooting issues occur when devices are not discovered by Dante Controller or
when routing is not successful. Both issues occur when Dante Controller is not able to properly discover devices
operating on the Dante network.
Before moving into more difficult troubleshooting, shut down Dante Controller and reseat the Ethernet cable
connecting the PC to the Dante network and restart Dante Controller. This can be enough for the software to
reacquire the Dante network.
If the problem persists, perform the following troubleshooting procedures in the order listed.
). The + changes to a – sign
1
).
2
).
3
Figure 18. Routing Tab of Network Screen
AXI 22 AT D Plus • Dante Controller 17