Configuring The System For Centralized Voice Mail - Nortel BCM50 Configuration Manual

10 In the Details for DN subpanel, click the Line Assignment tab.
11 Add the line number of the target line programmed for the telephone.
12 Select the Vmsg check box.
Configuring Call forward to go to voice mail:
13 For the same DN:
a Click the Capabilities and Preferences tab.
b In the Details for DN subpanel, select the Allow redirect check box.
c Click the Line Access tab.
d Double-click the Fwd No Answer field.
e
Enter the voice mail DN.
f Double-click the Fwd Busy field.
g Enter the voice mail DN.
14 Repeat the previous step for each of the DNs you want to assign to the remote voice mail.
15 Test the system.
VoIP networking note: If you are using H.323 VoIP trunks for central voice mail, you need to set
the following:
• Ensure that the local gateway protocol is set to CSE, based on the version of the satellite
systems.
• Ensure that the remote gateways are programmed to route using CDP.
• Ensure that the remote gateway protocols are set to CSE, based on the version of the satellite
system.
16 Repeat for each center you want to identify.
TIPS:
• A telephone does not show that external voice messages are waiting unless you enable VMSG
set for the lines assigned to each telephone under Line Assignment. Refer to "Capabilities
tab" in the Device Configuration Guide (NN40020-300).
• Analog telephones connected to an GASM can receive message waiting indicators if the
analog line supports CLID. MWI indicator settings for analog telephones or for analog
telephones attached to ATA2s, are set under the ATA heading "Configuring an analog
telephone" in the Device Configuration Guide (NN40020-300).
• You can program up to five voice message center numbers, but many systems require only one.

Configuring the system for centralized voice mail

MCDN is supported over a PRI (SL-1) line or VoIP trunks between your BCM and other systems,
such as Meridian 1, or Business Communications Manager systems. The following describes the
specific programming for remote voice mail over PRI lines.
Chapter 40 Configuring centralized voice mail
Networking Configuration Guide
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