Private Networking: Dpnss Network Services (Uk Only); Using The Diversion Feature - Nortel BCM50 Configuration Manual

Chapter 36

Private networking: DPNSS network services (UK only)

Programming note: software keys are required to enable DPNSS 1. DPNSS 1 is not available on
all profiles.
The following features are available and can be programmed over DPNSS lines:
• Diversion
• Redirection
• "Executive intrusion, Intrusion protection level" on page 333
• "Call offer" on page 334
• "Route Optimization" on page 335
• "Loop avoidance" on page 335
• MWI is discussed with central voice mail setup
page 351)

Using the diversion feature

Diversion is a DPNSS 1 feature for BCM that allows users to forward their calls to a third party on
the DPNSS 1 network. This feature is similar to call forward on BCM, but takes advantage of the
broader capabilities of DPNSS.
There are five variations of Diversion: Call Diversion Immediate, Call Diversion On Busy, Call
Diversion On No Reply, Bypass Call Diversion, and Follow-me Diversion. These variations are
described below:
• Diversion Immediate diverts all calls to an alternate telephone. This function is programmed
by the user at their telephone.
• Diversion On Busy diverts all calls to an alternate telephone when a telephone is busy. This
feature is programmed in the Element Manager.
• Diversion On No Reply diverts calls that go unanswered after a specified amount of time. This
feature is programmed in the Element Manager.
• Bypass Call Diversion overrides all call forward features active on a telephone over a DPNSS
line. An incoming call to the telephone will not be forwarded; instead, the telephone will
continue to ring as if call forward were not active. This feature is used to force a call to be
answered at that location. Bypass Call Diversion is a receive-only feature on BCM, and cannot
be used from a BCM telephone.
("Using the diversion feature" on page
("Using the Redirection feature" on page
331)
333)
("Configuring centralized voice mail" on
Networking Configuration Guide
331