Chapter 40
Configuring centralized voice mail
The BCM supports voice-mail configuration either from the local source or by accessing a remote
voice mail system located on another BCM, located on a BCM50, or attached to a Meridian 1
system. The system can be configured to more than one voice mail system. However, each
telephone can only be configured to one system.
Refer to the following information:
•
"Local system as host" on page 351
•
"Meridian system as host" on page 352
•
"System set up for host system" on page 352
•
"System set up for satellite systems" on page 353
•
"Configuring the system for centralized voice mail" on page 355
DMS-100/SL100 centralized voice mail: The BCM can also support centralized voice mail on a
DMS-100/SL100 switch through a PRI-DMS-100 connection. The system also supports
centralized voice mail on the switch through an indirect connection through an M1, where the
DMS-100/SL100 is connected by PRI-DMS-100 to the M1, and the M1 is connected to a BCM
through a PRI-MCDN connection. The DMS-100/SL100 can use either the Public number or
Private number of a BCM telephone to designate the mailbox number on the voice mail system.
To configure centralized voice mail, the system must be using a CDP dialing plan and be running
on a private network created using either DPNSS (UK profile), PRI SL-1 or VoIP trunking set up
with MCDN. Private network configuration and features are discussed in
MCDN over PRI and VoIP" on page
Note: For centralized voice mail from a DMS-100/SL100 system,
configure the BCM dialing plan as either CDP or UDP.
Local system as host
A local system that acts as a central voice-mail location must be able to support MCDN. You can
add up to 1000 mailboxes on BCM voice mail, providing you have entered adequate keycodes.
CallPilot constraints:
•
To allow use of the auto attendant feature, you must ensure that the Allow Network Transfers
check box is selected in the CallPilot Manager.
•
To allow use of voice mail, you must ensure that the Enabled Redirected DN check box is
selected in the CallPilot Manager.
•
A target line must be set up to be answered by the auto attendant. The target line received
digits should match the voice mail DN.
297.
"Private networking:
Networking Configuration Guide
351