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HP Vectra VT6 User Manual

Hp vectra vt6: users guide
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User's Guide
HP Vectra VT
6/xxx

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  • Page 1 User’s Guide HP Vectra VT 6/xxx...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 User’s Guide...

  • Page 4: Welcome To Your Hp Vectra Pc

    Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett-Packard Personal Computer. Your high-performance HP Vectra PC provides: a Pentium Pro processor in a Zero Insertion Force (ZIF) socket for • easy processor upgrades processor-integrated level-two cache for improved performance •...
  • Page 5 BIOS support for ISA “Plug and Play” accessory board configuration • Optimized for 32-bit operating systems. • NOTE The advanced processor installed in your HP Vectra PC provides the best performance when used with 32-bit operating systems and applications. Francais...
  • Page 6 Francais...

  • Page 7: Table Of Contents

    Your HP Keyboard ........
  • Page 8 Inside Your PC Supported HP Accessories ....... . . Removing and Replacing the Cover ......
  • Page 9 Installing Disk Drives ........61 Installing a Hard Disk Drive.
  • Page 10 If the CD-ROM Drive Has a Problem ......Using the HP Setup Program .......
  • Page 11 Hewlett-Packard Information Services..... . . 129 HP Forum on CompuServe ........
  • Page 12 English...

  • Page 13: Setting Up Your Pc

    Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC.

  • Page 14: Unpacking Your Pc

    • the keyboard and mouse • the manuals and disk kit. • This Manual Video Cable Display Power Cords Computer Mouse Disk Kit Keyboard NOTE Device drivers and HP utilities are provided in a disk kit. English...
  • Page 15 1 Setting Up Your PC Unpacking Your PC 2 Place the PC on (or under) a sturdy desk with easily accessible power outlets, and enough space for the keyboard, mouse, and any other accessories. 3 Position the PC so that its rear connectors are easily accessible. 4 Place the display next to the computer.

  • Page 16: Connecting The Display, Mouse, And Keyboard

    1 Setting Up Your PC Connecting the Display, Mouse, and Keyboard Connecting the Display, Mouse, and Keyboard 1 Connect the display, mouse, and keyboard to the back of the computer. The connectors are shaped to go in one way only. 2 Tighten the display cable attachment screws.

  • Page 17: Connecting A Printer

    1 Setting Up Your PC Connecting a Printer Connecting a Printer If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors: Parallel (25-pin parallel connector) for a parallel device •...

  • Page 18: Connecting The Power Cords

    110 V or 230 V NOTE You should not have to change the voltage selection switch setting if the computer was ordered from HP with the correct localisation option for your country. English...
  • Page 19 1 Setting Up Your PC Connecting the Power Cords 3 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) Computer Power Connector Display Grounded Outlet Power Connector 4 Connect the display’s power cord and the computer’s power cord to grounded outlets.

  • Page 20: Connecting Audio Accessories

    1 Setting Up Your PC Connecting Audio Accessories Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel. MIDI connector Stereo In jack Stereo Out jack...

  • Page 21: Starting And Stopping Your Pc

    1 Setting Up Your PC Starting and Stopping Your PC Starting and Stopping Your PC Starting Your PC 1 Press the power button on the display. Switch on the Display Then switch on the PC 2 Press the power button on the PC.
  • Page 22 1 Setting Up Your PC Starting and Stopping Your PC 3 If a Password has been set in the PC’s Setup program, the power-on prompt appears when you switch on the PC. If the power-on prompt is displayed, type your Password and press use the PC.
  • Page 23 1 Setting Up Your PC Starting and Stopping Your PC Stopping Your PC 1 To stop your PC, make sure that you have exited all programs then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system).

  • Page 24: Installing An Operating System

    This section provides information on installing the Windows NT Workstation operating system, OS/2 Warp Connect, and Windows 95 on your HP Vectra. For detailed installation information, refer to the manual that came with your operating system. Installing the Windows NT Workstation Operating System...
  • Page 25 13 When the installation of Windows NT is complete, click Restart to restart your computer. Computer Installing the HP IDE To ensure a stable system, you should now install the HP IDE driver: Driver 1 Click the icon. Windows NT Setup...
  • Page 26 9 After the installation of the driver has completed, follow the instructions displayed by Windows NT to restart the computer. Changing the Video Windows NT starts in VGA mode by default. To install the latest HP qualified video driver for Windows NT: Driver after Installation 1 In the Control Panel, choose the icon.
  • Page 27 NOTE The proposed settings will correspond, by default, with the Audio Interface settings in the HP Setup program. If an error message appears, check that the proposed settings are the same as those configured in the Setup program. Refer to chapter 4 for more information about the Setup program.

  • Page 28: Installing The Os/2® Operating System

    Operating System These instructions explain how to install a US English version of OS/2 Warp Connect on a HP Vectra PC with an IDE hard disk. For complete installation information, consult the manual that came with the operating system diskettes.
  • Page 29 Installing an Operating System 6 Restart OS/2 to use the new drivers. Installing the After successful installation of OS/2, you should install the HP video driver from the “XU/VT Drivers and Documentation” CD-ROM. HP Video Driver 1 Insert the “XU/VT Drivers and Documentation” CD-ROM in the CD- ROM drive.

  • Page 30: Installing Windows 95

    Installing Windows 95 These instructions explain how to install the US English version of Windows 95 (for PCs without Windows) on a HP Vectra PC with an IDE hard disk. For complete Windows 95 installation information, consult the manual that came with your Windows 95 diskettes.
  • Page 31 1 Setting Up Your PC Installing an Operating System 11 Click on the tab in the folder. Settings Display Properties 12 Click on Change Display Type 13 Click on (the adapter will be incorrectly Change of the Adapter Type detected as “Oak Technology Super VGA”). 14 Click on Have Disk 15 Enter...
  • Page 32 1 Setting Up Your PC Installing an Operating System English...

  • Page 33: Using Your Pc

    Using Your PC This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive.

  • Page 34: Working In Comfort

    2 Using Your PC Working in Comfort Working in Comfort Thank you for choosing Hewlett-Packard equipment. To maximize your comfort and productivity it is important that you set up and use your equipment properly. This section of the User’s Guide provides guidance and hints, based on the latest ergonomic findings, to help you work in a comfortable and ergonomically low-risk environment.
  • Page 35 2 Using Your PC Working in Comfort Questions and Answers What is RSI? Repetitive Strain Injury (RSI - also known as cumulative trauma disorder or repetitive motion injury) is a type of injury where soft tissue in the body, such as muscles, nerves, or tendons, become irritated or inflamed.

  • Page 36: Installing Your Display

    Working in Comfort Installing Your Display Most HP displays come with a tilt and swivel feature that makes it easy to adjust the screen position. If your display does not have this feature, consider acquiring an accessory to provide this capability. The optimum distance between the eyes and the screen depends on the size of the displayed characters.

  • Page 37: What Is Displayed On The Screen

    2 Using Your PC Working in Comfort What is Displayed on the Screen Text should be easy to read. To help ease eye strain, try to adjust text attributes to make reading the display as easy as possible (adjust such attributes as character size, spacing, and color).

  • Page 38: Your Hp Keyboard

    Working in Comfort Your HP Keyboard Your HP keyboard has a long cable so you can place it in the position most comfortable for you while you are using the system. The keyboard has a low profile to prevent excessive bending of your wrists while typing.

  • Page 39: Your Desk

    2 Using Your PC Working in Comfort It is recommended that you place your keyboard in front of the screen or document holder (whichever is viewed the most). If you use a mouse or trackball, position it close to the keyboard so you do not have to stretch while using it.
  • Page 40 2 Using Your PC Working in Comfort The chair must provide a comfortable sitting position. You should be able to easily adjust the height. Minimum range should • be 40 to 52 cm (15.5 to 20.5 in) as measured from the floor. It should have a back support that is adjustable in both height and tilt •...

  • Page 41: Your Posture

    2 Using Your PC Working in Comfort Your Posture While sitting at your workstation, your back should be erect or angled slightly backwards. Your back should be supported by the backrest. Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the floor.

  • Page 42: Lighting

    2 Using Your PC Working in Comfort The recommendation for room temperature is 19 to 23 degrees C (66 to 73 degrees F). If possible, adjust the temperature for whatever is comfortable to you. The workplace should be well ventilated (as with any indoor environment).

  • Page 43: Further Suggestions

    2 Using Your PC Working in Comfort Further Suggestions Have your eyes checked on a regular basis and ensure your eyeglass • prescription is suitable for working on a display screen. Look away from the screen from time to time to help reduce eye •...

  • Page 44: Summary Recommendations

    2 Using Your PC Working in Comfort Summary Recommendations The recommendations in the following illustrations are drawn from the latest available international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988. Place your display so that the Do not tilt your head forward by more top of the screen is at or than 15 degrees, and try not to turn your slightly below eye level (but no...
  • Page 45 2 Using Your PC Working in Comfort Make sure your arms and elbows Keep your forearms and hands are relaxed and loose, with your approximately parallel with the floor. upper arm perpendicular to the (Elbows bent between 70 and 115 floor or slightly forward (no more degrees).

  • Page 46: Bibliography Of Articles For More Information

    2 Using Your PC Working in Comfort Bibliography of Articles for More Information 1 Caisse Nationale d’Assurances: “Le travail a l’écran de visualisation”, Lucerne (Switzerland), 1991. 2 Bayerisches Staatsministerium für Arbeit: “Arbeiten mit dem Bildschirm - aber richtig!”, Max Schick GmbH, Munich, 1992. 3 U.S.

  • Page 47: Configuring Password Security

    2 Using Your PC Configuring Password Security Configuring Password Security You can set two passwords, which can be used to provide two levels of protection for your PC. User Password The User Password provides these security features: a power-on password prompt to prevent your PC being started in •...

  • Page 48: Setting A Password

    2 Using Your PC Configuring Password Security Setting a Password 1 Turn on the PC and the display. If the PC is already turned on, exit all applications and then press to restart the PC. Delete 2 When appears on the screen press <Setup=F2>...
  • Page 49 2 Using Your PC Configuring Password Security 5 To set your User Password, press once. a Type your password and press b Type your password and press again. The screen displays User Password ..Set 6 If you wish to erase your Password, press twice.

  • Page 50: Using Your Cd-Rom Drive

    2 Using Your PC Using Your CD-ROM Drive Using Your CD-ROM Drive Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD. Your CD-ROM drive may be different from the drive shown here...

  • Page 51: Loading A Cd

    2 Using Your PC Using Your CD-ROM Drive Loading a CD 1 Press the Open/Close button to open the CD drawer. 2 Place the CD, label side facing up, in the recess in the drawer. 3 Press the Open/Close button to close the drawer. The drawer can also be closed by gently pushing the drawer back into the drive.

  • Page 52: Tips For Using Your Pc

    2 Using Your PC Tips for Using Your PC Tips for Using Your PC If you want to: You need to: 1 Install hardware accessories. Refer to chapter 3 “How to Install Accessories Inside Your PC”. 2 Configure hardware accessories. Refer to chapter 3 “How to Install Accessories Inside Your PC”.

  • Page 53: How To Install Accessories Inside Your Pc

    How to Install Accessories Inside Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

  • Page 54: Supported Hp Accessories

    3 How to Install Accessories Inside Your PC Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Main Memory Upgrades: 16 MB (2 8 MB), order D3553A...
  • Page 55 3 How to Install Accessories Inside Your PC Supported HP Accessories Contact your dealer for an up-to-date list of supported devices. Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot WARNING For your safety, never remove the computer’s cover without first...

  • Page 56: Removing And Replacing The Cover

    3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Removing and Replacing the Cover 1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and display. Disconnect any telecommunication cables from the computer.
  • Page 57 3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 4 Lift the two securing latches at the front of the computer. Lift the securing latches 5 Slide the cover forward until it is clear of the computer. Slide the cover clear of the computer...

  • Page 58: Replacing The Cover After Installing Accessories

    3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf).
  • Page 59 3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 6 Push the two latches at the front of the cover downwards until they click into position. Lock the cover Push the latches (at the back of down to secure the computer) the cover...

  • Page 60: Moving The Power Supply

    3 How to Install Accessories Inside Your PC Moving the Power Supply Moving the Power Supply You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer’s power cord and any telecommunications cable.

  • Page 61: Replacing The Power Supply After Installing Accessories

    3 How to Install Accessories Inside Your PC Moving the Power Supply 4 Using the small handle at the base of the power supply unit, slide the power supply out of the computer until it stops—the power supply unit remains connected to the computer. Slide the power Power supply unit clear of...

  • Page 62: Installing Memory

    3 How to Install Accessories Inside Your PC Installing Memory Installing Memory Main Memory Modules Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 256 MB. Main memory upgrades are available in pairs of 8 MB, 16 MB, or 32 MB.
  • Page 63 3 How to Install Accessories Inside Your PC Installing Memory 3 Slide each memory module into the slot at 90° to the system board (hold the memory module with the cutouts closest to the processor). Slide the memory module into Push the module until the retaining clips the slot at 90 click into position...

  • Page 64: Installing More Memory On The Mga Video Adapter

    3 How to Install Accessories Inside Your PC Installing Memory Installing More Memory on the MGA Video Adapter If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can install more video memory on the MGA Video Adapter (order D3557A, 2 MB WRAM upgrade).
  • Page 65 Video Adapter accessories available from other sources Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories. English...

  • Page 66: Installing Accessory Boards

    3 How to Install Accessories Inside Your PC Installing Accessory Boards Installing Accessory Boards The PC has six accessory board slots: Slot 1 (the bottom slot) for full-length 16-bit ISA boards • Slot 2 for full-length 16-bit ISA boards • Slot 3 for either a full-length 32-bit PCI or a 16-bit ISA board •...
  • Page 67 3 How to Install Accessories Inside Your PC Installing Accessory Boards Configuring Plug and Play with the Setup program You can use the Setup program to select the level of support provided by the system BIOS for Plug and Play-compatible accessory boards. Configuring Setup for 1 Turn on the PC and press when...
  • Page 68 3 How to Install Accessories Inside Your PC Installing Accessory Boards Configuring Accessory Boards with Windows 95 Plug and Play Windows 95 can detect and configure automatically Plug and Play accessories if is set to ISA Accessory Boards Plug and Play Device Management Full the Setup program.

  • Page 69: Installing The Board

    3 How to Install Accessories Inside Your PC Installing Accessory Boards Installing the Board 1 Before installing the board, turn to page 54 for important Plug and Play configuration information. NOTE PCI boards are configured automatically when installed in the PC. 2 Disconnect the computer’s power cord and any telecommunications cable.
  • Page 70 3 How to Install Accessories Inside Your PC Installing Accessory Boards 6 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 7 Align the board’s connector with the slot’s socket.
  • Page 71 3 How to Install Accessories Inside Your PC Installing Accessory Boards 9 If you install a VESA-standard video accessory board that uses the MGA video adapter, connect the accessory board’s cable to the VESA pass-through connector on the MGA adapter board. VESA Pass- Through Connector 10 If you install a Creative Labs wavetable accessory board that...
  • Page 72 3 How to Install Accessories Inside Your PC Installing Accessory Boards 11 Install any other accessories before replacing the cover (see page 46). Reconnect all cables and power cords. Completing the If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must run the Setup program and reserve the IRQ for the Installation of an ISA accessory board.

  • Page 73: Installing Disk Drives

    3 How to Install Accessories Inside Your PC Installing Disk Drives Installing Disk Drives If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access disk drives and hard disk drives).

  • Page 74: Installing A Hard Disk Drive

    3 How to Install Accessories Inside Your PC Installing Disk Drives Installing a Hard Disk Drive The computer has an integrated Enhanced IDE controller. The Enhanced IDE controller supports up to four IDE devices: two IDE devices can be connected to the Primary Channel cable (connected to the grey connector on the system board) two IDE devices can be connected to the Secondary Channel cable (connected to the red connector on the system board)
  • Page 75 Installing a Hard Disk Drive in an Internal Shelf NOTE Hard disk drives ordered from HP are supplied with a mounting tray. If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray).
  • Page 76 3 How to Install Accessories Inside Your PC Installing Disk Drives 5 If the drive is being installed in the first shelf, rotate the drive into position. Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive English...
  • Page 77 3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to the Primary IDE Channel cable (this cable is connected to the grey connector on the system board) 8 Connect the power cable and the data cable to the rear of the drive.
  • Page 78 3 How to Install Accessories Inside Your PC Installing Disk Drives Installing a Hard Disk Drive in a Front-Access Shelf 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 44). 3 Slide out the power supply to provide better access to the disk drive cables (see page 48).
  • Page 79 3 How to Install Accessories Inside Your PC Installing Disk Drives 6 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive.. IDE drives should be connected to the Primary IDE Channel cable...
  • Page 80 3 How to Install Accessories Inside Your PC Installing Disk Drives 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.) Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self- retaining screws (see page 49).

  • Page 81: Completing The Installation Of A Hard Disk Drive

    3 How to Install Accessories Inside Your PC Installing Disk Drives Completing the Installation of a Hard Disk Drive When an IDE Drive 1 Switch on the computer. is Installed 2 When an error message appears, follow the instructions provided by the Error Message Utility.

  • Page 82: Installing A Drive In A Front-Access Shelf

    IDE Device there is a special installation procedure to follow. NOTE Drives ordered from HP are supplied with mounting rails. If you order your drive from another supplier, you may need to order drive mounting rails from HP. You should order product number D2880A for 5.25-inch disk drive rails or product number D3566A for 3.5-inch disk drive rails.
  • Page 83 3 How to Install Accessories Inside Your PC Installing Disk Drives 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 44). 3 Slide out the power supply to provide better access to the disk drive cables (see page 48).
  • Page 84 3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the disk drive. Flexible Disk Drive Cable IDE CD-ROM drives should be connected to the Secondary IDE Channel cable (this cable is connected to the red connector on the system board) 8 Connect the data and power cables to the rear of the device.
  • Page 85 3 How to Install Accessories Inside Your PC Installing Disk Drives 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before replacing the cover and completing the installation.

  • Page 86: Installing A Processor

    3 How to Install Accessories Inside Your PC Installing a Processor Installing a Processor When future upgrade processors become available, you can replace the original processor with a faster processor. Contact your authorized reseller for up-to-date information on upgrade processors. 1 Disconnect the computer’s power cord and any telecommunications cable.
  • Page 87 3 How to Install Accessories Inside Your PC Installing a Processor 5 Unclip the heatsink from the processor socket. Unclip the heatsink Remove the old processor 6 Unlock the processor socket and remove the existing processor. 7 Remove the VRM module beside the processor. Remove the (Voltage Regulator...
  • Page 88 3 How to Install Accessories Inside Your PC Installing a Processor 8 Install the VRM module supplied with the processor. Install the VRM module 9 Insert the new processor into the socket and lock the processor into place. Install the processor English...
  • Page 89 3 How to Install Accessories Inside Your PC Installing a Processor 10 Place the heatsink on the processor and attach the retaining clips to the processor socket. Replace the heatsink 11 Carefully set the PC in the upright position. 12 Slide the power supply back into the computer and tighten the two self-retaining screws.

  • Page 90: Completing The Installation Of A Processor

    3 How to Install Accessories Inside Your PC Installing a Processor Completing the Installation of a Processor 1 Verify that the system board bus speed switches are correctly configured for the processor. 1 2 3 4 5 6 Switch 4 Switch 5 Switch 6 Switch 7...

  • Page 91: Troubleshooting Your Pc And Using The Setup Program

    Troubleshooting Your PC and Using the Setup Program This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program.

  • Page 92: Solving Problems

    4 Troubleshooting Your PC and Using the Setup Program Solving Problems Solving Problems If you have a problem with your PC, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance. If Your PC Does Not If nothing appears on your display, turn to page 82.

  • Page 93: If You Cannot Solve The Problem

    If You Cannot Solve the Problem If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center.

  • Page 94: If Your Pc Does Not Start

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start If Your PC Does Not Start If Your Display is Blank and There Are No Error Messages 1 Make sure that all cables and power cords are firmly plugged in. 2 Make sure the power outlet is working.

  • Page 95: If An Error Message Appears

    ROM are corrupted or incomplete, and you will need to update the system BIOS using the HPInit utility. Contact your HP reseller (or your HP sales office) to get an HPInit utility diskette and the latest system BIOS for your PC by mail.
  • Page 96 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start If an Error is detected by the Power-On-Self-Test If an error is detected when the PC starts, the Error Message Utility (EMU) is launched. Follow the instructions provided by the EMU. •...
  • Page 97 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start What you should do: 61xx, 6500, 6510, 6520 1 Ensure the memory modules are installed correctly (refer to chapter 3). 8x06 2 If this does not fix the problem, initialize the system ROM (refer to “If You Can’t Start the Setup Program”...
  • Page 98 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start BIOS Error Messages that May Prevent Your PC From Starting: Explanation: Cannot start from There is no operating system installed on your hard disk. hard disk (A new drive may need to be What you should do: partitioned and...
  • Page 99 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start Explanation: Missing operating You tried to start the PC but the PC could not find the system operating system. What you should do: Run Setup and make sure the hard disk has been correctly configured Explanation: System boot process...

  • Page 100: If Your Pc Has A Hardware Problem

    Also check your display manual to find out which refresh rate is required. Use the HP User Tools (in Windows 95 only) or the Setup program to select the correct refresh rate.
  • Page 101 4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If You Cannot Use Any Video Resolution Higher Than 640 If you cannot select a video resolution higher than 640 480, you should clear the contents of the CMOS memory. To clear the configuration: 1 Switch off the PC and remove the cover (refer to chapter 3 for instructions).

  • Page 102: If Your Keyboard Or Mouse Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the preloaded software is installed correctly.

  • Page 103: If Your Printer Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Printer Does Not Work 1 Verify that the power cord is plugged into the power outlet and into the printer. 2 Make sure the printer’s power switch is ON. 3 Check that the printer is on-line.

  • Page 104: If The Flexible Disk Drive Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that is the right density. You should use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette).

  • Page 105: If An Accessory Board Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Hard Disk Activity Light Does Not Work If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: 1 Check that the control panel connector is firmly attached to the system board.

  • Page 106: If Your Pc Has A Software Problem

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password and the System Administrator Password is set and known: 1 Restart the PC.

  • Page 107: If You Can't Start The Setup Program

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If You Can’t Start the Setup Program This may happen if the copy of the PC’s configuration stored in memory is corrupted. You will need to erase this bad configuration. To clear the configuration: 1 Switch off the PC and remove the cover (refer to chapter 3).

  • Page 108: If Your Pc Has An Audio Problem

    This might be due to the DMA channel selected. If you hear no output from both the 8-bit and 16-bit digitized sounds, this might be due to an bit or 16-bit Digitized interrupt conflict. Use the HP Setup program or your operating Sounds system’s audio control software to change the audio interface’s DMA channel or IRQ setting.
  • Page 109 4 Troubleshooting Your PC and Using the Setup Program If Your PC Has an Audio Problem Audio Input from the Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm Microphone is Too Low, dynamic type.

  • Page 110: If The Cd-Rom Drive Has A Problem

    4 Troubleshooting Your PC and Using the Setup Program If the CD-ROM Drive Has a Problem If the CD-ROM Drive Has a Problem Check that the software is correctly installed and the system correctly configured before removing your computer’s cover to check the CD- ROM cable connections and jumper settings.

  • Page 111: Using The Hp Setup Program

    4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated (ROM-based) program that displays the PC’s configuration. Configuration information for associated PC features is grouped together to make it easier to find.
  • Page 112 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program 3 The PC’s Setup program will appear. Setup Version xx.xx.xx F1=Help On/Off System BIOS (Version x.xx.xx) Video Adapter (MGA Millenium 2 MB, Video BIOS version xx.xx) System Board (Pentium(TM) Pro, XXX MHz) Memory (xx MB, 640 KB base, 384 KB Reserved, XX Ext.)

  • Page 113: Understanding The Setup Program

    4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Understanding the Setup Program This section of the book only explains the important Setup options that are not described elsewhere in this User’s Guide. The built-in Setup program is accessed by pressing during the PC’s...
  • Page 114 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Changing User Some of the User Preferences options will not be available if you have selected Preferences Operating System . . Windows 95 Highlight the option and select...
  • Page 115 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Viewing Memory Size Check that Setup has detected the memory and configured the Memory fields correctly. Check the memory size and, if it is wrong, Size TOTAL check that you have installed the memory modules correctly.
  • Page 116 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Flexible Disk Drives If you install a flexible disk drive that uses the integrated disk interface, the Setup program should detect and configure the drive automatically.
  • Page 117 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the Start-Up The Start-Up Center lets you choose which system devices the computer can start (boot) from. Center Start-Up Center Control Start from Flexible Disk .
  • Page 118 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring Audio Use these options to reserve system resources for the computer’s integrated SoundBlaster audio interface. If you do not want to use the audio interface, you should highlight the option and select .
  • Page 119 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Selecting the IRQs Used If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must highlight the x line and select...
  • Page 120 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program English...

  • Page 121: Technical Information

    Technical Information This chapter provides technical information about your PC.

  • Page 122: System Specifications

    5 Technical Information System Specifications System Specifications Features and Characteristics Feature: Description: Processor (standard) Pentium Pro Cache Memory • Level-One: 8 KB code, 8 KB data (integrated in processor package) • Level-Two: 256 KB Main memory Upgradeable to 256 MB Video 64-bit Ultra VGA Controller on PCI accessory board 2MB standard, upgradeable to 4 MB, DDC2B compliant...
  • Page 123 • One external start connector Accessory slots Three 32-bit PCI slots, one combo ISA/PCI slot, two 16-bit ISA slots Keyboard/Mouse HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: Description: Weight (excluding keyboard and 15 kilograms (33 pounds).

  • Page 124: Audio Features

    5 Technical Information System Specifications Audio Features Feature: Description: Digitized Sounds • Sound Blaster 16, General MIDI, MPC2 Compliant • Compatible with AdLib FM • 16-bit and 8-bit stereo sampling from 5 kHz to 44.1 kHz • 8-bit DMA transfer on channel 1 or 3, 16-bit DMA transfer on channel 5 or 7 •...
  • Page 125 5 Technical Information System Specifications Feature: Description: Built-in Power Amplifier • One watt with eight ohms speaker MIDI Interface • Built-in MIDI interface for connection to external MIDI devices • Sound Blaster and MPU-401 UART mode compatible • MIDI time-stamp for multimedia extension •...

  • Page 126: Power Consumption Information

    5 Technical Information System Specifications Power Consumption Information Full Power mode 280 W < 3 W The power supply in your Vectra PC continues to supply power to the CMOS memory, even when switched off. NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.

  • Page 127: Available Video Resolutions

    5 Technical Information System Specifications Available Video Resolutions Resolution Minimum video memory required for these color scales Maximum refresh 256 colors 64 K colors 16.7 M 16.7 M rates (8 bits per hi-color colors colors pixel) (16 bits per true-color true-color pixel) (24 bits per...

  • Page 128: Irqs, Dmas, And I/O Addresses Used By Your Pc

    5 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC. IRQs used by PC IRQ0 system timer...
  • Page 129 5 Technical Information System Specifications I/O Addresses used by PC 170h - 177h integrated IDE controller (secondary channel) 1F0h - 1F7h integrated IDE controller (primary channel) 220h - 22Fh SoundBlaster audio 278h - 27Fh parallel port 2 2E8h - 2EFh serial port 4 2F8h - 2FFh serial port 2...

  • Page 130: The Pc's Memory Map

    5 Technical Information System Specifications The PC’s Memory Map Memory Area Memory Range Hexadecimal Used By Address Range Extended Memory: 1 MB to 256 MB Extended 1024 KB upward 01000 to 0F0000 Windows Applications memory Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB 960 KB to 1024 KB 0F0000 to 010000...

  • Page 131: The Pc's Rear Connectors

    5 Technical Information The PC’s Rear Connectors The PC’s Rear Connectors 15-pin VGA Display Connector 9-pin Serial Port Connector (on Matrox video adapter board) 1-Red Keyboard/Mouse Serial Port B connector Serial Port A MIDI Connector Mouse Connector 8- + 5V + 5V -9 Keyboard Connector 7- A-2...

  • Page 132: System Connectors And Switches

    5 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan Connector Status Panel Connector Primary IDE Connector Flexible Drive Connector Secondary IDE Connector Microphone CD-ROM Audio PCI Slots Audio Control Panel Wavetable Connector ISA Slots Loudspeaker External Start System Board...

  • Page 133: Video Adapter Switches

    5 Technical Information System Connectors and Switches Video Adapter Switches Video Adapter Switches The Matrox video adapter has a Flash BIOS. This gives you the possibility of upgrading the video BIOS when updates are made available by Matrox. Switch Use Switch Block to: Flash EEPROM Switch for VGA BIOS: •...

  • Page 134: System Board Switches

    5 Technical Information System Connectors and Switches System Board Switches 1 2 3 4 5 6 System Board Switches Switch Use Switch Block to: 1 - CONFG Retain or clear the configuration stored in EEPROM: • OFF to retain configuration — DEFAULT •...
  • Page 135 5 Technical Information System Connectors and Switches Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 Processor Speed Speed 60 MHz 150 MHz 66 MHz 166 MHz 60 MHz 180 MHz 66 MHz 200 MHz CAUTION These switch settings should not be changed, unless the processor is replaced by a faster (or slower) processor.

  • Page 136: Recycling Your Pc

    Personal Computer has been designed to respect the environment as much as possible. HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe...

  • Page 137: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 138: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...

  • Page 139: Your Hp Authorized Reseller

    HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP’s three-year SupportPack is available from your local reseller.

  • Page 140: Hp Support Assistant Cd-Rom

    6 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. It is published four times a year. Each CD-ROM contains information about Vectra PCs as well as other HP computing products.

  • Page 141: Hewlett-Packard Information Services

    The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products.

  • Page 142: Hp Forum On America Online

    Enter. • This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.

  • Page 143: Hp Bbs Library

    Enter your E-mail address Access HP World Wide Web Site Access HP, HP’s World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities.

  • Page 144: Hp Faxback On Demand-Hp First

    Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...

  • Page 145: Ordering Drivers And Bios On Diskette

    Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. English...

  • Page 146: Hp Support Services

    The HP telephone support service does NOT provide free telephone support for PCs configured as network servers. If you do configure your PC as a network server, you are advised to contact your HP reseller to purchase a network phone-in support contract, which will provide you with a fee-based telephone support service.

  • Page 147: Hewlett-Packard Telephone Support

    Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is Customer Support available Monday to Friday, 7:00 am to 6:00 pm Mountain time, except Wednesday when the hours are 7.00 am to 4:00 pm.

  • Page 148: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.

  • Page 149: Hp Network Phone-In Support Service (Nps)

    • increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually or quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center engineers (RCEs).

  • Page 150: Summary

    The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Response time When available Purchase from Basic Parts and labor for HP Three years from Next working day No charge. At time of Warranty products: date of purchase. for on-site.

  • Page 151: Hewlett-Packard Marketing Headquarters

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 152 6 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...

  • Page 153: Glossary

    Glossary 100VG-AnyLAN Refers to the 100 CMF Filename extension for sound Mbit/s network technology over voice files saved in the Creative Labs, Inc. grade cable that is compatible with music data file format. the proposed IEEE 802.12 standard. This technology guarantees access to CMOS Complementary Metal-Oxide any end node that requests to Semiconductor memory requires very...
  • Page 154 Glossary extended memory Memory which MIDI Musical Instrument Digital can be addressed by the processor in Interface. An international hardware/ the area of memory above the first software standard that specifies the 1 MB. cable and hardware interface that allows several devices, instruments, and computers to interchange music IDE Integrated Device Electronics.
  • Page 155 Glossary resolution A measure of the visible VOC files Proprietary digital audio detail on a screen or printout. Screen format developed by Creative Labs, resolution is measured in ‘pixels Inc. Most digital audio adheres to the across’ by ‘pixels down’ by ‘number of Microsoft WAV format.
  • Page 156 English...

  • Page 157: Index

    44 marketing headquarters, 139 supported, 42 replacing, 46 product take back program, 124 accessory board unlocking, 44 HP Forum on America Online, 130 installing, 54, 57 HP Setup program Plug and Play, 54 starting, 99 problems, 93 dimensions understanding options, 101...
  • Page 158 5 support for disk drives, 70 problems, 91 getting, 125 mouse problems Support, HP Network Phone-in Sup- cleaning, 90 starting the Setup program, 95 port, 137 installing, 4 with accessory board, 93 supported HP accessories, 42 location of connector, 4...
  • Page 159 Index using PC, 21–40 tips, 40 VESA location of connector, 59 video board flash BIOS, 121 location of switches, 121 video memory checking, 53 installing, 52 wavetable accessory location of connector, 59 weight of PC, 111 World Wide Web, 131...
  • Page 160 Index...
  • Page 161 Regulatory Information and Warranty...

  • Page 162: Regulatory Information

    Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VT 6/xxx Conforms to the following Product Specifications: SAFETY International: IEC 950: 1991+A1+A2+A3 Europe: EN 60950: 1992+A1+A2 International: CISPR 22: 1985 Class B Europe: EN 55022: 1988 Class B...
  • Page 163 • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 164 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 165 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 166 This HP Software Product License Agreement and Product Limited Warranty shall govern all Software which is provided to you, the Customer, as part of the HP computer product. This HP Software Product Agreement and Product Limited Warranty shall supersede any non-HP software license or warranty terms which may be found in any documentation or other materials contained in the computer product packaging.
  • Page 167 Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free.
  • Page 168 français français...

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