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HP Compaq Presario,Presario 5000 User Manual

Hp compaq presario,presario 5000: user guide
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© 2000 Compaq Computer Corporation
COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft and Windows are trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
The information in this publication is subject to change without notice and is provided "AS IS" WITH-
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying
such products. Nothing herein should be construed as constituting a further or additional warranty.
Compaq Presario
First Edition (May 2000)
Part Number DCD-002-MPLM


Table of Contents

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  Summary of Contents for HP Compaq Presario,Presario 5000

  • Page 1 Notice © 2000 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
  • Page 2: Table Of Contents

    Contents Chapter 1 Introduction Chapter 1 Introduction Chapter 1 Introduction Chapter 1 Introduction ........
  • Page 3 Chapter 2 Features Inside Your Computer Chapter 2 Features Inside Your Computer ......... . 2-1 Chapter 2 Features Inside Your Computer Chapter 2 Features Inside Your Computer .
  • Page 4 Scroll Mouse ......... . .3-6 Moving and Copying Text and Graphics .
  • Page 5 Modifying an Audio CD Layout ....4-10 Creating a Data CD ........4-13 Suggestions for Creating Data CDs .
  • Page 6 What is Jewel Case Creator? ......4-32 Jewel Case Creator ....... .4-32 Printing Covers and CD Labels .
  • Page 7 Chapter 6 More About Windows Chapter 6 More About Windows ............6-1 Chapter 6 More About Windows Chapter 6 More About Windows .
  • Page 8 Chapter 7 Connecting to the Internet Chapter 7 Connecting to the Internet ..........7-1 Chapter 7 Connecting to the Internet Chapter 7 Connecting to the Internet .
  • Page 9 Chapter 8 Connecting Computers Chapter 8 Connecting Computers ............8-1 Chapter 8 Connecting Computers Chapter 8 Connecting Computers .
  • Page 10 Chapter 9 Preventive Maintenance Chapter 9 Preventive Maintenance ............9-1 Chapter 9 Preventive Maintenance Chapter 9 Preventive Maintenance .
  • Page 11 Compaq Remote Support ......9-17 Using Compaq Remote Support ....9-17 Diagnosing Symptoms .
  • Page 12 Installing Additional Software ......10-15 Installing Software from a CD or Diskette ..10-15 Installing a Program File Downloaded from the Web .
  • Page 13 Chapter 12 Government Approvals Chapter 12 Government Approvals ............12-1 12-1 Chapter 12 Government Approvals Chapter 12 Government Approvals...
  • Page 14 Introduction Congratulations! As the owner of a new Compaq Internet PC, In This Chapter you have joined the worldwide community of Presario computer users. Once your computer is set up and connected to the Internet, you can explore vast regions of information, Who Should Read This entertainment, and online services.
  • Page 15: Who Should Read This Guide

    Who Should Who Should Read This Guide? Using the My Presario—Learning More Read This Guide Guide? This easy-to-scan guide helps you find the information you want as quickly as possible. The page layout lets you see at a This guide is designed for glance how the information is organized.
  • Page 16: Symbols And Graphics Used

    Symbols and Symbols and Graphics Used The following words and symbols have special meaning in this Graphics Used guide: Failure to follow directions Warnings and cautions are may result in bodily harm or Warning displayed to protect you loss of life. from injury, your equipment from damage, Understanding the background...
  • Page 17: Where Can I Find Information

    Where Can Where Can I Find Information? Warranty Certificate I Find The warranty details Compaq’s commitment to repair or replace Information? parts during the warranty period and lists important Compaq telephone numbers. In the event of a mechanical problem Information is available in contact Compaq, not the retailer who sold you the several forms: printed computer.
  • Page 18: Safety

    Safety Safety Safety and Comfort Your computer is an The My Presario—Learning More CD contains safety and electrical device. Treat it comfort information about how to: with care to avoid personal Set up your work area for maximum comfort ➜ injury and damage to the equipment.
  • Page 19: How Do I Find Information In This Guide

    How Do I Find How Do I Find Information in this Guide? Using the My Presario—Learning More CD Information in 1. The screen displays the file this Guide? hierarchy in the navigation panel on the left 1 and the This guide has information contents on the right 2.
  • Page 20 Features Inside Your Computer Your Internet PC is designed for complete ease of use—from In This Chapter setting up your computer to upgrading new components. This chapter introduces you to the internal and external features Your Presario at a Glance, of both the Presario 7000 Series and 5000 Series.
  • Page 21: Your Presario At A Glance

    Your Presario Your Presario at a Glance What’ s in Front? (5000 and 7000 Series) at a Glance Before you begin, you’ll want to become familiar with the components of your Compaq Presario. The components on the front of the 5000 and 7000 Series computers are similar.
  • Page 22: What' S In Back? (5000 Series)

    What’ s in Back? (5000 Series) Some components have color-coded connectors that match the ports on the back of your computer. Power Port Microphone (light pink) Voltage Switch Ethernet Port for Connecting to a Network (if equipped) PS2 Port for Connecting a Modem Port for Connecting to Keyboard a Phone Line...
  • Page 23: What' S In Back? (7000 Series)

    What’ s in Back? (7000 Series) Some components have color-coded connectors that match the ports on the back of your computer. ower Port Game/MIDI Port Voltage Switch Ethernet Port for Connecting to a Network (if equipped) PS2 Port for Connecting a Modem Port Keyboard USB Port for Connecting an...
  • Page 24: System Board

    System Board System Board System Board (5000 Series) The system board of your computer, sometimes called the motherboard, is the large Printed Circuit Board (PCB) inside your computer. It contains all the circuits that define the major parts of the computer.
  • Page 25: System Board (7000 Series)

    System Board (7000 Series) Processor Power Button Connector Active (Fan) Heat Sink Plug Real Time Clock Battery Power Connection PCI Slots (5) Memory Sockets (3) 4X AGP Slot (Graphics) 1394 Front I/O Board 1394 Connector USB Front I/O Board Parallel Port Diskette Connector Serial Port IDE Connectors:...
  • Page 26: Plug In And Go

    Plug In and Go! Plug In and Go! Setting Up Your Computer If a cable is disconnected or Note: Do not set up the printer until your computer is set up and you have you move your computer to registered your computer with Compaq. another location, this topic 1.
  • Page 27: Registration

    Registration Registration Registering with Microsoft The first time you turn on To register the Windows operating system with Microsoft, your computer, you are follow the on-screen instructions. After entering the appropriate guided through the information on each screen, click the Next button to move to registration process before the next screen.
  • Page 28: Internet Service Provider (Isp)

    Internet Service Internet Service Provider (ISP) Setting Up an ISP Account Provider (ISP) After registering with Microsoft and Compaq, you are prompted to set up an ISP account. An ISP gives you access to the Internet. Just as you Note: Credit cards are required to register with Compaq.NET powered by need an account with a MSN and America Online.
  • Page 29: Printer Setup

    Printer Setup Printer Setup Setting Up Your Printer After setting up and 1. Complete the “Plug In and Go!” and “Registration” registering your computer, processes first (described on previous pages). you are ready to set up your 2. Set up the printer according to the printer manufacturer’s printer.
  • Page 30 Using Your Computer In this chapter, you will learn about the following exciting, In This Chapter easy-to-use features of your computer: Keyboard—Become ➜ Keyboard Buttons, 3-2 familiar with some of the more advanced features of Scroll Mouse, 3-6 your keyboard. Hard Drive, CD- ROM and Scroll Mouse—Learn how ➜...
  • Page 31: Keyboard Buttons

    Keyboard Keyboard Buttons All the keyboard buttons are shown in the following illustration. Buttons Some of the more advanced button functions are discussed below. The keyboard buttons make it easier and faster to get on the Internet and to use your favorite software.
  • Page 32: Reassigning The Help Button

    Reassigning the Help Button The Help button takes you 1. From the Windows desktop, to the Service and Support click the Start button. folder for help with the 2. Point to Settings and then following programs: click Control Panel. The McAfee Active Shield Control Panel window is ➜...
  • Page 33: Reassigning The My Program Button

    Reassigning the My Program Button If you have already 1. From the Windows desktop, assigned the click the Start button. My Program button, this 2. Point to Settings and then procedure allows you to click Control Panel. The reprogram it to a different Control Panel window is program, document, or Web displayed.
  • Page 34: Customizing The Internet Zone Buttons

    Customizing the Internet Zone Buttons Some Internet buttons have 1. From the Windows desktop, click the Start button. a default function, and 2. Point to Settings and then click Control Panel. The Control others can be assigned a Panel window is displayed. function such as calling up your favorite Internet page ÿ...
  • Page 35: Scroll Mouse

    Scroll Mouse Scroll Mouse Moving and Copying Text and Graphics Your computer comes with Text a scroll mouse. The scroll mouse directs a cursor on 1. In some word processing programs, you can select the the Windows desktop, and desired text by clicking and holding down the left mouse you use the cursor to move button and dragging to highlight the text.
  • Page 36: Selecting And Moving Large Amounts Of

    Selecting and Moving Large Amounts of Text and Graphics In most programs, you can 1. Select the text or graphics: select large amounts of text • For text, click at the and graphics. You can then beginning of your move, copy, or delete your selection, hold down the selected text, graphics, or left mouse button, and...
  • Page 37: Customizing Your Mouse

    Customizing Your Mouse You can select features for 1. From the Windows desktop, setting up your mouse, click the Start button. choosing button 2. Point to Settings and then assignments, and click Control Panel. The controlling cursor Control Panel window is movements.
  • Page 38: Hard Drive, Cd- Rom And Dvd-Rom Drives

    Hard Drive, Hard Drive, CD- ROM and DVD-ROM Drives Identifying Your Hard Drive Size CD-ROM and 1. From the Windows desktop, DVD-ROM double-click the My Computer icon The My Drives Computer window is displayed. Your computer has an internal hard drive with a 2.
  • Page 39: Power Management

    Power Power Management Setting Your Computer Power Management Management 1. From the Windows Power management lets desktop, click the Start you reduce the power button, point to Settings, consumption of selected and then click Control devices or of your entire Panel.
  • Page 40 Creating Your Own As technology advances, so does the way we store information. In This Chapter In the earlier years of personal computers, information could be stored on diskettes. Now information can be stored on a CD. CD-RW Drive, 4-2 Today, because of the limited capacity of diskettes, we seldom CD-R/CD-RW Media Basics, 4-3 use them to store and carry information.
  • Page 41: Cd-Rw Drive

    CD-RW Drive CD-RW Drive Inserting a Disc Into a CD-RW Drive 1. Press the Load/Eject button 1 that is located on the front of your CD-RW drive. Always handle a disc by holding it by the edges or the 2. Carefully lift the disc from its center hole to prevent case by holding the disc only scratches to the surface.
  • Page 42: Cd-R/Cd-Rw Media Basics

    CD-R/CD-RW CD-R/CD-RW Media Basics Types of Media/Discs Media Basics CD-R media has the following features: Would you like to know CD-R discs can be read by virtually all CD-ROM, DVD- ➜ how to use discs with your ROM, and CD-RW drives. computer? This section CD-R discs are recommended for copying music to play on ➜...
  • Page 43: Installing Adaptec Easy Cd Creator

    Installing Installing Adaptec Easy CD Creator Steps to Install Adaptec Easy CD Creator Adaptec Easy CD Software Creator Caution: Before installing Adaptec Easy CD Creator, you must uninstall any other CD recording software. This includes deleting all shared files if prompted to do so. You must close all other 1.
  • Page 44: Creating Your Own Cds

    Creating Your Creating Your Own CDs Opening Easy CD Creator Own CDs 1. Click the Start button. Easy CD Creator is the 2. Select Programs from the pop-up menu. easiest way to put your 3. Select Adaptec Easy CD Creator from the pop-up menu. world on CD.
  • Page 45: Creating An Audio Cd

    Creating an Creating an Audio CD Creating an Audio CD Audio CD 1. Click the Audio button on the Easy CD Creator Main menu. An Audio CD is a compact 2. Click the Audio CD button on the Audio menu. disc (CD) used to record 3.
  • Page 46 6. Highlight the tracks you want to record. Either click the Add Creating an button or click and drag the desired tracks (songs) to the CD Audio CD Layout window. You may also record tracks from other sources, such as your hard drive, by using the Find Files (continued) button or by using the Explorer window.
  • Page 47: Suggestions For Creating Audio Cds

    Creating an Suggestions for Creating Audio CDs Audio CD Eliminating the two second gap between tracks: To ➜ prevent a two second gap from occurring between audio (continued) tracks, you can record sound files stored on your hard drive to a blank CD using the Disc-at Once option. When creating the CD, select the Disc-at-Once from the CD Creation Setup dialog box.
  • Page 48: Advanced Settings Within Audio Cd

    Creating an Advanced Settings Within Audio CD Audio CD The following options are available when you click the Advanced button (within the CD Creation Setup window). (continued) Create Options Test Only: Select this option to perform a real test in which ➜...
  • Page 49: Modifying An Audio Cd Layout

    Close Session and Leave CD Open: Select this option to Creating an ➜ close the session so that audio tracks (if in the first session) Audio CD can be played back in home or car CD players. Because the CD remains open, you can continue to record additional (continued) sessions to the CD until it is full.
  • Page 50 To preview a track: Creating an Audio CD 1. Select one or more tracks in the Audio CD Layout. 2. From the Track menu, select Preview. The Easy CD Creator (continued) CD Player appears and begins playing your tracks. Extracting a Track to a WAV File Did you know ...
  • Page 51 Creating an Merging (Composite) Tracks Audio CD To make a composite track: (continued) 1. Select two or more tracks you want to merge into a single track. A composite track is a 2. From the Tracks menu, select Merge Tracks. The tracks single track that is made up appear as a single track in the Audio CD Layout.
  • Page 52: Creating A Data Cd

    Creating a Creating a Data CD Suggestions for Creating Data CDs Data CD Duplicating CDs: Easy CD Creator includes CD Copier, an ➜ Use Easy CD Creator to easy way to make backup copies of your original CDs. create a Data CD to store Creating Mixed-Mode CDs: A Mixed-Mode CD is a ➜...
  • Page 53: Creating A Data Cd

    Creating A Creating Multi-Session CDs Data CD 1. To record the first session, follow the instructions in “Creating a Data CD.” In the CD Creation Setup dialog box (continued) on the Advanced tab, make sure Close Session and Leave CD Open is selected as the Write Method option (the default A multi-session CD is a option for Data CDs).
  • Page 54: What Is Cd Image

    What is CD What is CD Image? Creating a Data CD from an Image Image? 1. Click the Data button on the Main menu. Creating a CD from a CD 2. Select Data CD from the next menu. A Data CD Layout is image is typically done displayed.
  • Page 55: Modifying A Data Cd Layout

    Modifying a Modifying a Data CD Layout Changing the Order of Files and Folders Data CD Layout Once you have added files and folders to your CD Layout, you can change the order of the files at any time before you create You can create a new folder the CD.
  • Page 56: What Is Directcd

    What is What is DirectCD? Creating a DirectCD CD DirectCD? Before creating a DirectCD CD, you must verify that the DirectCD component is installed. Please refer back to the DirectCD is designed to “Installing Adaptec Easy CD Creator” section in this chapter. complement, not replace, DirectCD is software that makes it much easier to record data to pre-mastering software.
  • Page 57 5. Type a name to identify your CD in the Name Your Disc What is window. DirectCD? Note: The CD name can be up to 11 characters. (continued) 6. Click Finish and your disc begins formatting. 7. Click OK, and the DirectCD disc is ready for you to write data to it.
  • Page 58 What is To Add Data to a DirectCD CD DirectCD? Once your CD-R/CD-RW disc is formatted as a DirectCD disc, there are a number of ways to add data to it: (continued) In Windows Explorer, drag and drop files or folders onto the ➜...
  • Page 59: Advanced Options Within Directcd

    What is To Erase the Contents of a DirectCD 1. In Windows Explorer, select the files you want to erase. DirectCD? 2. From the File menu, select Delete or press the Delete key. (continued) 3. Click Yes to confirm that you want to erase the files from the CD.
  • Page 60 What is Adding Data to a Closed DirectCD CD-R Disc DirectCD? 1. Insert your CD-R (that was previously closed/finalized to read on a standard CD-ROM or DVD-ROM drive) in your (continued) CD-RW drive. 2. Start DirectCD. 3. Click the Next button two times. The Make CD Writable window is displayed.
  • Page 61: What Is Cd Copier

    What is CD What is CD Copier? CD Copier Copier? Use CD Copier to make backup copies of almost any type of CD. The following table lists the types of CDs that can be CD Copier allows you to copied and some notes about making backup copies: make an exact copy of an existing Audio or Data CD.
  • Page 62 What is CD CD Copier Tips Copier? The following sections provide useful information related to making backup copies of CDs using CD Copier. (continued) Source CD-ROM Drives for CD-to-CD Copying To copy directly from a source CD to a blank CD in your CD-RW drive, you must have a CD-ROM or DVD-ROM drive to use as your source.
  • Page 63 What is CD To Start CD Copier: Copier? Note: System test runs automatically the first time you use the CD Copier application. (continued) 1. From the main menu, select CD Copier. The CD Copier Source and Destination window is displayed. CD Copier copies the files and folders from your 2.
  • Page 64 3. Click the Advanced tab and choose one of the following: What is CD Copier? • Target Devices: Allows you to select the CD-RW you want to use for recording CDs. If more than one (continued) CD-RW is connected to your system, select the CD-RW you want to use from the drop-down list box.
  • Page 65: Advanced Tab Settings Within Cd Copier

    What is CD Advanced Tab Settings within CD Copier Copier? Setting Description (continued) Current CD-RW Select the speed at which you want to create the Speed backup copy of the CD. For greater certainty, record at 1X. If you would like to make multiple copies of a CD, Number of Select the number of copies you want to make.
  • Page 66: What Is A Mixed-Mode Cd

    What is a What is a Mixed-Mode CD? Creating CDs Containing Audio and Data Mixed-Mode There are many reasons to combine data and audio on a CD. These include the ability to: Make an Audio CD and add text files of the song’s lyrics ➜...
  • Page 67 4. Add the audio files you want to record to the Audio CD What is a Layout section of the Mixed-Mode Layout window. Mixed-Mode a. Click Audio Layout in the left pane of the Mixed-Mode (continued) CD Layout. b. If you are recording audio tracks from an existing music CD, insert the music CD into your CD-ROM, DVD- ROM, or CD-RW drive (the source drive).
  • Page 68: What Is Cd Extra

    What is CD What is CD Extra? Creating a CD Extra CD Extra? 1. Open Easy CD Creator from the Start menu. Click Start, point to Programs, point to Adaptec Easy CD Creator, A CD Extra CD is a multi- point to Features, and then select Easy CD Creator.
  • Page 69: Mixed-Mode And Cd Extra Writing Tips

    What is CD Note: If you have tracks on other music CDs that you want to record, repeat steps 4b-4d for each music CD from which you want to record. Extra? During the actual recording process, Easy CD Creator prompts you to reinsert the appropriate music CD for the music track being recorded.
  • Page 70 What is CD When to Use CD Extra Unlike Mixed-Mode, a CD Extra disc contains two sessions in Extra? which the first session contains audio and the second data. (continued) Home or car CD players play the tracks in the first session (the audio) but will never read beyond the first session, so the data track is never played.
  • Page 71: What Is Jewel Case Creator

    What is Jewel What is Jewel Case Creator? Jewel Case Creator Case Creator? Use Jewel Case Creator to make custom jewel case inserts and CD labels to indicate the title and contents of your CD. Adding Text Labels and jewel cases must be purchased separately.
  • Page 72: What Is Jewel Case Creator

    What is Jewel Adding the CD Title Case Creator? When either an Audio or Data CD theme is selected, Jewel Case Creator automatically includes a text box for a CD title. (continued) 1. Select the Front Cover or CD Label page view (to make sure that the Title text box is visible).
  • Page 73 What is Jewel Adding Text for Data CDs Case Creator? A typical theme for Data CDs includes text boxes for the following: (continued) Contents: A description of the contents of the CD. Usually ➜ displayed on the front cover. Title: The title of the CD. Usually displayed on the front See also ...
  • Page 74: Printing Covers And Cd Labels

    What is Jewel Printing Covers and CD Labels Case Creator? Using Standard Cover and Label Stock (continued) For best results, you can use standard cover and label stock to print your covers and labels. Standard cover and label stock is available at many office supply and computer retail stores.
  • Page 75: Selecting The Paper Type

    What is Jewel Selecting the Paper Type Case Creator? 1. From the File menu, select Page Setup. (continued) 2. Click the cover or CD label you want to print: Front/Inside Cover, Back Cover (U-Card), or CD Label. 3. From the Current paper type drop-down list box, select the Did you know ...
  • Page 76: Troubleshooting

    Troubleshooting Troubleshooting Testing Your System Configuration Easy CD Creator comes Easy CD Creator includes a variety of system tests that check with a variety of system different parts of your system for compatibility with Easy CD tests that check different Creator.
  • Page 77: Resolving Common Problems

    Troubleshooting Resolving Common Problems (continued) Preventing Buffer Underruns The following sections describe common problems Note: If a buffer underrun occurs during an actual write operation rather you may encounter and than during a test operation, the CD may be ruined. suggestions for resolving Try closing other programs (disable screen savers, virus ➜...
  • Page 78 Troubleshooting Problems Reading Recordable CDs (continued) If you have successfully recorded a CD but have problems reading it, here are some suggestions: If the CD can be read on the CD-RW drive but not on a ➜ standard CD-ROM or DVD-ROM drive, check CD Information under the CD menu to make sure that the session containing the data you just wrote is closed.
  • Page 79: Using Online Help

    Troubleshooting Finding Error Message Descriptions (continued) For specific error message information: 1. From the Help menu, select Contents and Index. See the Online Help for a list of common error 2. Click the Index tab. messages along with descriptions and 3.
  • Page 80: Appendix

    Appendix Appendix Easy CD Creator Reference Easy CD Creator Toolbar The following table describes the buttons found on the Easy CD Creator toolbar: Button Purpose Creates a new CD Layout. Moves up one directory level in the Explorer view. Records the CD Layout to a CD. Finds a file or folder on your system.
  • Page 81: Easy Cd Creator Menus

    The following buttons are available for Audio CD Layouts: Appendix (continued) Button Purpose Plays the selected audio track in the Explorer view. Extracts the selected audio track in the Explorer view to a WAV or MP3 file. Accesses the CDDB™ Disc Recognition Service on the Internet for artist name, CD title, and music CD track information for the selected music CD.
  • Page 82: Edit Menu

    Appendix Command Description Create CD Records the files, folders, and/or tracks in the CD (continued) Layout to a CD. Create CD Writes the CD Layout to a CD image file (*.cif). Image Create CD Records a CD image file (*.cif) to a CD. from CD Image Recent File...
  • Page 83 Appendix View Menu (continued) The following table lists the commands under the View menu. Command Description Toolbar Shows or hides the Toolbar. Text Labels on Shows or hides the Toolbar button text labels. Toolbar Status Bar Shows or hides the Status Bar. The Status Bar displays information about the CD Layout and is located on the bottom of the Easy CD Creator Window.
  • Page 84: Tools Menu

    Appendix CD Menu (continued) The following table lists the commands under the CD menu. Command Description Eject Opens the CD-RW drive tray to eject the CD. Erase CD Erases the contents of a CD-RW CD. You must have a CD-RW CD in a CD ReWritable drive to erase the contents of a CD.
  • Page 85 Appendix Track Menu (continued) The following table lists the commands under the Track menu when the Audio CD Layout window is active. Command Description Play Plays the selected tracks in the Explorer section with the Easy CD Creator CD Player. Preview Plays the selected tracks in the CD Layout with the Easy CD Creator CD Player.
  • Page 86: Internet Menu

    Appendix Internet Menu (continued) The following table lists the commands under the Internet menu. Command Description Web-CheckUp Opens the Web-CheckUp program. The Status Bar at the bottom Adaptec On the Provides Internet links to various Adaptec Web of the Easy CD Creator sites.
  • Page 87 4-48 C —L REATING RESARIO EARNING...
  • Page 88: Saving Energy

    Saving Energy Your new Compaq Internet PC has three power states: In This Chapter Sleep (Standby) ➜ Sleep Mode, 5-2 Awake ➜ Off (Shut down) ➜ Computer Shutdown, 5-3 This chapter shows you the differences in Power Schemes, 5-4 each of these power setting modes and the benefits associated with each.
  • Page 89: Sleep Mode

    Sleep Mode Sleep Mode Putting Your Computer to Sleep 1. Save all your work and exit all programs. You can put your computer into Sleep mode whenever 2. Press the Sleep button on the keyboard. you want. 3. Or, click the Start button on the Windows desktop, select Sleep mode is a low-power Shut Down, then Standby, and then click OK.
  • Page 90: Computer Shutdown

    Computer Computer Shutdown Shutting Down Your Computer Shutdown 1. Click the Start button on the Windows desktop. In the event of a system 2. Click Shut Down on the Start menu. lockup, or if you need to 3. Select Shut down. shut down your computer to upgrade or replace 4.
  • Page 91: Power Schemes

    Power Schemes Power Schemes Understanding Power Schemes Microsoft Windows is The following preset power schemes are available: equipped with a power management utility that System goes to Monitor turns off Hard drive turns Preset Options enables you to reduce the Standby after...
  • Page 92 3. Click Save As, type a name for your personal power scheme, and click OK. 4. Click Apply, and then click OK. Your personal power scheme is now activated. —L RESARIO EARNING AVING NERGY...
  • Page 94: Chapter 6 More About Windows

    More About Windows This chapter expands on the information provided in your In This Chapter My Presario—Getting Started guide. It explains many of the easy-to-use features of Microsoft Windows. File Management, 6-2 Some of the topics discussed in this chapter include file management such as copying, moving, renaming, deleting, and Shortcuts for the restoring files.
  • Page 95: File Management

    File File Management Opening Windows Explorer Management 1. From the Windows taskbar, click the Start button. The Start menu is displayed. Windows Explorer displays the contents of your 2. Point to Programs and then click Windows Explorer. The computer. You can use this Explorer window is displayed.
  • Page 96: Identifying Your Storage Drives

    Identifying Your Storage Drives Your diskette drive, hard 1. From the Windows desktop, double-click the drive, CD-ROM, CD-RW, My Computer icon. The icons for your drives are DVD-ROM, and Zip drives displayed in the My Computer window. The drive letters are are identified with icons found beneath the corresponding icons.
  • Page 97: Searching For Files Or Folders

    Searching For Files or Folders This procedure explains 1. From the Windows taskbar, how to search for files or click the Start button. The folders by entering a Start menu is displayed. complete or partial name. 2. Point to Find and then click You can also search for Files or Folders.
  • Page 98: Moving Files

    Moving Files This procedure allows you 1. From the Windows taskbar, click the Start button. The Start to move a file to a new menu is displayed. location. 2. Point to Programs, and then click Windows Explorer. 3. Locate the file you want to move and click it. Caution: Do not move files that are part of a program.
  • Page 99: Deleting Files And Folders

    Deleting Files and Folders Follow this procedure to 1. From the Windows taskbar, click the Start button. The Start delete a file or folder. If you menu is displayed. delete a folder, all of its 2. Point to Programs and then click Windows Explorer. content files are deleted.
  • Page 100: Emptying The Recycle Bin

    Emptying the Recycle Bin Deleted files sent to the 1. On the Windows desktop, double-click the Recycle Bin Recycle Bin use space on icon. The Recycle Bin window displays a list of all deleted the computer hard drive. files, their previous locations, and the dates you deleted To free up some space, them.
  • Page 101: Shortcuts For The Desktop

    Shortcuts for Shortcuts for the Desktop Creating a Shortcut the Desktop 1. From the Windows taskbar, click the Start button. The Start menu is displayed. Shortcuts are icons displayed on the desktop 2. Point to Programs and then click Windows Explorer. that provide quick access to 3.
  • Page 102: Control Panel

    Control Panel Control Panel Accessing the Control Panel The Control Panel contains 1. From the Windows taskbar, click the Start button. The Start many of the tools used to menu is displayed. change the look of the 2. Point to Settings and then click Control Panel. A window Windows operating system containing system setup icons is displayed.
  • Page 103: Setting Up Display Properties

    Setting Up Display Properties The Display Properties 1. From the Windows taskbar, click the Start button. The Start window contains controls menu is displayed. for customizing the way 2. Point to Settings and then click Control Panel. A window Windows looks on your containing system setup icons is displayed.
  • Page 104: Changing The Wallpaper

    Changing the Wallpaper This procedure shows you 1. From the Windows taskbar, click the Start button. The Start how to change the menu is displayed. wallpaper (background 2. Point to Settings and then click Control Panel. A window appearance of the Windows containing system setup icons is displayed.
  • Page 105: Changing The Screen Saver

    Changing the Screen Saver A screen saver is a moving 1. From the Windows taskbar, click the Start button. The Start picture or pattern that menu is displayed. appears on the screen when 2. Point to Settings and then click Control Panel. The Control you stop using your Panel window displays system setup icons.
  • Page 106 Connecting to the Internet Before you can send and receive e-mail or “surf the Web,” you In This Chapter must first connect to an Internet Service Provider (ISP) and then establish an ISP account. You can connect to the Internet using the 56K ITU V.90 Standard modem or a Digital Subscriber Line 56K Modem, 7-2 (DSL) modem.
  • Page 107: Modem

    56K Modem 56K Modem Identifying Your 56K Modem Your Internet PC is 1. From the Windows taskbar, click the Start button. The Start equipped with a 56K menu is displayed. data/fax modem. 2. Point to Settings and then click Control Panel. The Control Optionally, you may have a Panel window is displayed.
  • Page 108: Dsl Modem

    DSL Modem DSL Modem Understanding the Benefits of DSL DSL service allows you to DSL benefits include: download large files in Simultaneous talking and surfing. You can simultaneously ➜ minutes rather than hours, talk on the phone, surf the Web, and download files using a using low-cost, high-speed single telephone line.
  • Page 109: Identifying Your Dsl Modem

    Identifying Your DSL Modem If you decide to subscribe 1. Click the Start button on the Windows taskbar. The Start to DSL service, you must menu is displayed. determine which modem is 2. Point to Settings and then click Control Panel. The Control installed in your computer.
  • Page 110: Connecting Your Dsl Modem

    Connecting Your DSL Modem Before you can complete a You must contact your telecommunications service provider and DSL connection, you must Internet Service Provider (ISP) to determine the availability of contact your DSL service in your area. You may be required to have an telecommunications service external telephone line splitter installed (possibly at an provider and ISP for...
  • Page 111: Installing The Dsl Modem Upgrade

    Installing the DSL Modem Upgrade The DSL Modem Setup If the DSL Modem Setup Wizard CD does not start within Wizard CD contains the 30 seconds, complete the following steps: drivers and software 1. Click the Start button on the Windows taskbar. The Start updates necessary to enable menu is displayed.
  • Page 112: From The Internet

    Protect Protect Yourself when Downloading Software from the Internet Using Shareware Yourself when Shareware is software that is made available on the Internet as Downloading downloadable files. Restrictions may apply for the use of these files. Read all copyright materials before downloading software Software from from the Internet.
  • Page 113: Installing Software Downloaded From The Internet

    If you download software Installing Software Downloaded from the from a Web site, follow the Internet installation instructions that are usually displayed on the 1. Before you start downloading, note the location on the hard Web page. If installation drive where the files will be stored. Also, be sure that you instructions are not have enough disk space available.
  • Page 114: Advanced E-Mail Functions

    Advanced Advanced E-mail Functions Sending an E-mail Attachment in E-mail Microsoft Outlook Express Functions 1. After typing an e-mail message in Outlook Express, click the Insert menu and select File Attachment. The Insert E-mail is a great way to Attachment dialog box is displayed. send files across the Internet, and the procedure 2.
  • Page 115: Opening An E-Mail Attachment

    Opening an E-mail Attachment You may receive e-mails To open an e-mail attachment, open the e-mail message and with attached files. If an double-click the attachment icon. Once the file is open, you can: e-mail contains an View the file. If you do not ➜...
  • Page 116 Connecting Computers Would you like to transfer a file between computers without In This Chapter copying it to a diskette—a method humorously referred to as “sneakernet”? Would you like to access the Internet at the same time as someone else in your household without two separate Networking Computers, phone lines? Or would you like to play a multiplayer “head-to- head”...
  • Page 117: Chapter 8 Connecting Computers

    Networking Networking Computers What Is a Home Network? Computers A network is two or more computers connected to each other. Each computer must have an adapter and must be connected to A home network can be as the other computer(s) on the network. Networks are created so simple or complicated as that one computer can use a device—like a color printer—that you want.
  • Page 118: Types Of Home Networks

    Types of Home Types of Home Networks Ethernet Network Networks An Ethernet network connects your computers Three types of home using a standard Category 5 network are: cable (which must be Ethernet installed in your house) and ➜ an Ethernet hub. Each Home phone line ➜...
  • Page 119: Home Phoneline Network

    Home Phoneline Network Perhaps the most exciting A Home Phoneline network uses an industry-certified adapter thing about home card that allows you to create a home network using your networking over existing existing in-home phone wiring to connect your computers. You phone lines is the flexibility can print, access files, or play games over your home network it gives you.
  • Page 120: Wireless Network

    Wireless Network Wireless is by far the most A wireless network interconnects computers using radio expensive option, but it is frequency (RF) transmissions rather than wires. This type of potentially the most network allows the creation of a cordless local area network versatile.
  • Page 121: Setting Up A Network

    Setting Up a Setting Up a Network Installing the Network Protocols Network 1. If a network is not yet set up, from the Windows desktop To set up a network, you click Start, point to must: Settings, and then click Install the network Control Panel.
  • Page 122 j. Select TCP/IP. k. Click OK. 6. Select the Identification Tab in the Network window and complete the following steps: a. Enter a name for the computer. This name must be unique—different from the name of every other computer in the network. The name can contain a maximum of 15 letters, numbers, and the following special characters: ! @ # $ % ^ &...
  • Page 123: Mapping A Network Drive

    Mapping a Mapping a Network Drive Mapping a Network Drive Network Drive 1. Right-click the My Computer icon on the Windows desktop. Mapping to a directory means making a permanent 2. Click Map Network Drive. The Drive box automatically connection to another contains the next available drive letter.
  • Page 124: Sharing Folders

    Sharing Folders Sharing Folders Creating a Shared Folder Sharing folders can be very 1. Double-click the My Computer icon. useful if you have a large 2. Double-click C: (or the letter that corresponds to your hard amount of data that you drive).
  • Page 125: Sharing A Folder

    Sharing a Folder 1. Locate the folder by using Microsoft Windows Explorer. 2. Right-click the folder name. 3. Click Sharing. 4. Click Shared As. The folder name is displayed automatically in the Share Name box. You can change the share name if you want. 5.
  • Page 126: Sharing A Printer

    Sharing a Sharing a Printer Setting Up Printer Sharing Printer 1. From the Windows desktop, click the Start button, point One of the advantages of to Settings, and then click installing a network is the Printers. ability to share resources, such as a printer.
  • Page 127: Connecting To A Shared Printer

    Connecting to a Shared Printer 1. From the Windows desktop, click the Start button, point to Settings, and then click Printers. 2. Double-click the Add Printer icon. The Add Printer window is displayed. 3. Select Network Printer, and then click Next. 4.
  • Page 128: Sharing Internet Access

    Sharing Sharing Internet Access Sharing Internet Access Internet Access If you have more than one computer connected to the Internet, you need to choose one of them as the Internet-Sharing PC. With home networking, While two or more users are online, they share the bandwidth of multiple family members the connection.
  • Page 129: Connecting Computers

  • Page 130 Preventive Maintenance You turn on your computer and it won’t start. You get an error In This Chapter message that prevents you from getting your work done — there’s no one around who knows what to do. Help! What is Preventive Computer problems can happen, but regular preventive Maintenance?, 9-2 maintenance will go a long way to help you avoid them.
  • Page 131: What Is Preventive Maintenance

    hat is Preventive Maintenance? What is Basic preventive maintenance procedures include the Preventive following: Maintenance? Creating backups of your files ➜ Deleting unwanted files ➜ Your car needs it, people need it, and so do Maximizing your hard drive ➜ computers.
  • Page 132: Deleting Unwanted Files

    Deleting Deleting Unwanted Files Taking Inventory of Your Hard Drive Unwanted Files 1. Double click the My Computer icon on The more you use your the Windows desktop. The computer, the more files My Computer window is you will create. In time, the displayed.
  • Page 133: Emptying The Recycle Bin

    Emptying the Recycle Bin Deleted files are sent to the 1. Double-click the Recycle Recycle Bin, but still take icon on the Windows up space on the computer desktop. hard drive. Emptying the Recycle Bin permanently Caution: Files that are deletes the files and frees emptied from the Recycle Bin up disk space.
  • Page 134: Deleting Temporary Internet Files

    Deleting Temporary Internet Files 1. Double-click the Microsoft Internet Explorer icon on Did you know ... the Windows desktop. To speed up the display of frequently visited Web pages, 2. From the Tools menu in Internet Explorer stores them Internet Explorer, click on the hard drive in the Internet Options.
  • Page 135: Deleting The Internet History File

    Deleting the Internet History File Deleting the Internet 1. Double-click the Microsoft History File creates more Internet Explorer icon disk space on your on the Windows desktop. computer hard drive. 2. On the Tools menu in Internet Explorer, click Internet Options. 3.
  • Page 136: Optimizing The Computer Hard Drive

    Optimizing the Optimizing the Computer Hard Drive Using ScanDisk Computer Hard 1. Close all open programs in Drive the system tray, such as Compaq Service You can use ScanDisk to Connection and printer. check your hard drive for (The system tray is located technical errors and repair at the far right of the any damaged areas.
  • Page 137: Anti-Virus Software

    Anti-Virus Anti-Virus Software Scanning for Viruses Software 1. Press the Help button on the keyboard. A computer virus can destroy information on 2. Click the McAfee your hard drive. A virus can VirusScan icon. The enter your computer VirusScan Launcher is through: displayed.
  • Page 138: Creating An Anti-Virus Emergency Diskette

    Creating an Anti-Virus Emergency Diskette An important part of 1. Click the McAfee computer preventive VirusScan icon. The maintenance is making sure VirusScan Launcher is you’re prepared for any displayed possible emergencies. 2. Click Tools. The Utility In this section you will Toolbox is displayed.
  • Page 139: Compaq Support

    Compaq Compaq Support Press the Help button on the keyboard to access the following Support Compaq support tools: Icon Compaq Support Tools If you have a computer Compaq Service This maintenance program keeps your computer in problem or question, you Connection superior operating condition, with secure, automated can check the following...
  • Page 140: Recovery Cd

    Recovery CD Recovery CD Using the Recovery CD The Recovery CD can Restarting your computer with the Recovery CD in the drive reinstall the software to the displays the following menu: state it was in when you purchased the computer. You also have the option of restoring your computer to the way it was when you...
  • Page 141: Quickrestore

    QuickRestore Quick Restore Quick Restore Options Compaq QuickRestore The five options for QuickRestore are listed below. enables you to restore your system files from a separate QuickRestore partition on your hard Restore Option Description drive. Selective Restore Restores selected Compaq drivers or applications that you want to reinstall without reformatting your hard drive.
  • Page 142: User Backup

    4. The Selective Restore menu is displayed. From the Selective QuickRestore Restore menu, you can choose from several drivers or (Continued) applications. Click the icon representing the application or driver you want to reinstall. 5. A message is displayed asking if you want to restore the software.
  • Page 143: Increasing The Size Of The User Backup Partition

    QuickRestore Increasing the Size of the User Backup Partition (Continued) Caution: Increasing the size of your SystemSave partition may take several minutes to complete. Do not press any keys to turn off your computer while increasing the size of the partition.
  • Page 144: Creating A Quickrestore Emergency Diskette

    6. Press Enter to continue. QuickRestore (Continued) The computer begins to restore the files from the SystemSave partition. When User Restore is complete, the system automatically restarts. Creating a QuickRestore Emergency Diskette Before you perform any Note: Be sure to have a blank, formatted, 3½-inch diskette available. restore or backup tasks, 1.
  • Page 145: Factory Restore

    QuickRestore Factory Restore (Continued) Caution: Factory Restore deletes all of the information and data stored on your computer’s hard drive. All added personal files, software, and other Factory Restore returns data will be lost. Before completing Factory Restore, copy your data to your computer to its diskettes or save your data to an external device to prevent permanent loss original, factory-installed...
  • Page 146: Compaq Remote Support

    Compaq Compaq Remote Support Using Compaq Remote Support Remote 1. Call the Compaq Customer Support Support number for your region. The number is listed Compaq Remote Support in the Certificate of allows you to use the Warranty that came with computer modem to your computer.
  • Page 147: Diagnosing Symptoms

    Diagnosing Symptoms Compaq Diagnostics 1. Press the Help button on the keyboard to access Compaq provides an easy way to Support tools. perform system checks and 2. Click the Compaq Diagnostics icon. A series of icons is diagnose problems. displayed at the top of the window. A progress bar is displayed 3.
  • Page 148: Taking Inventory Of Your Software

    Taking Inventory of Your Software System Record reports all 1. Press the Help button on the keyboard to access Compaq the devices that came with Support tools. your computer and all the Ì 2. Double-click the Compaq Support icon. devices you have added or ¬...
  • Page 149: Compaq Service Connection

    Compaq Service Compaq Service Connection Turning Compaq Service Connection Connection On and Off The Compaq Service Turning On Connection software installed on your computer 1. Double-click the Compaq is an innovative way of Ì Support icon on the preventing computer Windows desktop.
  • Page 150: Displaying Notice Updates

    Displaying Notice Updates 1. Double-click the Notice (rotating ) to reveal the update identification. 2. Install, postpone, or delete the download by clicking the appropriate button. If you ignore the Notice, it will disappear after a minute or ➜ two. However, the update will be available for you to download at any time during the next 10 days.
  • Page 151: Privacy And Data Security

    Privacy and Data Security Compaq Service Compaq Service Connection is committed to providing you Connection does not with beneficial software updates and information. To provide access, share, or send any you with these services, non-personal information limited to personal information, files, your computer model number, serial number, and software ID or data on your computer files is communicated to the Compaq server.
  • Page 152 Installing Components Your Compaq Internet PC is easily upgradable. It is designed In This Chapter with an Easy Access panel to allow quick access to the internal components. This chapter provides installation instructions for most hardware components and should be used as a supplement Internal Components, to the instructions that came with your new component.
  • Page 153: Internal Components

    Internal Internal Components Accessing Internal Computer Components Components 1. Press the Power button to turn off the computer. Your Computer is constructed with an Easy 2. Disconnect the power cable Access panel. This design from the wall and makes accessing the computer.
  • Page 154: Upgrading Components

    Upgrading Upgrading Components Upgrading the CD-ROM, CD-RW, Components and DVD-ROM Drives 1. Complete the “Accessing The CD-ROM, CD-RW, Internal Computer and DVD-ROM drives are Components” procedure. often called optical drives because they use light to 2. Locate the drive door lock read and write information inside the chassis.
  • Page 155 5. Grasp under the bottom of the upper front panel door, lift up, and gently remove from the hooks. The upper front panel door is designed with finger holes to make opening the door easy. The drive data cable has a color pull-tab to help you 6.
  • Page 156: Determining The Amount Of Memory

    Determining the Amount of Memory This procedure shows you 1. From the Windows taskbar, click the Start button, point to how to determine the Settings, and then click Control Panel. The Control Panel amount of memory window is displayed. currently loaded on your 2.
  • Page 157: Upgrading Computer Memory

    Upgrading Computer Memory Memory is the workspace 1. Complete the “Accessing Internal Computer Components” for your computer. Data procedure. and instructions are stored 2. Pull outward on the release latches found on both ends of the temporarily in memory. memory slot. The most powerful processor and the fastest 3.
  • Page 158: Adding Components

    Adding Adding Components Identifying Your Hard Drive Size Components 1. Double-click the My Computer icon on the This procedure shows you Windows desktop. The My how to determine the size Computer window is of your hard drive and how displayed much space is still free.
  • Page 159: Adding An Additional Hard Drive

    Adding an Additional Hard Drive The hard drive is used to 1. Complete the “Accessing Internal Computer Components” store information procedure. permanently inside your 2. Install the optional drive inside the bracket and replace the computer. Before adding an screw that secures the hard drive to the bracket. additional hard drive, back up the important data files of your original hard drive...
  • Page 160 4. Insert the screw and secure the optional hard drive bracket to the chassis base. Caution: Dropping the hard drive might damage the read/write head, which can cause damage to the head or loss of data. —L 10-9 RESARIO EARNING NSTALLING OMPONENTS...
  • Page 161 5. Connect the hard drive data cable 1 and power cable 2 to the new hard drive. 10-10 I —L NSTALLING OMPONENTS RESARIO EARNING...
  • Page 162: Adding An Expansion Or Option Card

    Adding an Expansion or Option Card An expansion card is a Note: Some Presarios come with AGP slots for graphics card options only. circuit board that fits into a 1. Complete the “Accessing Internal Computer Components” computer expansion slot to procedure.
  • Page 163: Replacing The Mystyle Accent Kit

    Replacing the Replacing the MyStyle Accent Kit Removing the Front MyStyle Accent Panels MyStyle Accent 1. Complete the “Accessing Internal Computer Components” procedure, but do not turn the computer on its side. 2. Locate the lock on the inside You can personalize your front of your computer and Presario by replacing the move it to the unlocked...
  • Page 164: Replacing The Front Mystyle Accent Panels

    5. To remove the lower bezel, make sure it is in the open position 1 and push in on the tabs (marked with arrows on the computer) with your thumbs. Then push the base of the bezel in and pull it straight up to release it from the hinge 2.
  • Page 165: Replacing The Mystyle Accent Keyboard Plate

    Replacing the MyStyle Accent Keyboard Plate 1. Locate the finger holes on the back of the keyboard and gently pull up on the plate to remove it. 2. To replace the plate, slide the tabbed portion of the plate into the slot on top of the keyboard and snap the plate into place.
  • Page 166: Installing Additional Software

    Installing Installing Additional Software When selecting software for your computer, read the packaging Additional to verify that it is compatible with your version of the Microsoft Windows operating system and the specifications of your Software Internet PC. After using your computer Note: If the software documentation contains installation instructions, use and exploring the those instructions.
  • Page 167: Installing A Program File Downloaded

    Installing a Program File Downloaded from the Web If you choose to download software from a Web site, 1. Before you start downloading, note the location on the hard follow the installation drive where the files will be stored. Also, be sure that you instructions included on the have enough disk space available.
  • Page 168: Reinstalling Deleted Drivers

    Reinstalling Deleted Drivers Drivers are programs that If a driver is accidentally deleted or the Windows operating enable the Windows system is reinstalled, the driver subdirectory allows you to operating system to restore individual drivers rather than restore all the original recognize and operate software.
  • Page 170 Need Some Help? This chapter provides information for identifying and fixing In This Chapter common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own. Helpful Hints, 11-2 Troubleshooting, 11-3 —L ? 11-1...
  • Page 171: Helpful Hints

    Helpful Hints Helpful Hints If you encounter problems with your computer, monitor, or software, review the following check list before taking further action: Did you know ... Check that the computer and monitor are plugged into a ➜ For Compaq.NET technical working electrical outlet.
  • Page 172: Troubleshooting

    Troubleshooting Troubleshooting Information in this section is divided into three areas: Symptom, Problem, and Solution. If a solution does not fix The Symptom line describes the symptom or warning for the your problem, try all the type of problem you are having. The Problem column identifies other solutions for the one or more reasons why the symptom has occurred.
  • Page 173 Symptom Problem Solution ÷ 1. Click the Volume icon on the Windows Sound is distorted. Volume is too high. taskbar. 2. Click the Volume slider bar and drag it down. Or press the Volume Down button on your Compaq Internet keyboard. Speakers may be Call Compaq Technical Support.
  • Page 174: Cd-Rom, Cd-Rw, Or Dvd-Rom

    CD-ROM, CD-RW, or DVD-ROM Symptom Problem Solution CD-ROM, CD-RW, or DVD-ROM CD has been inserted Reinsert the CD with the label facing up. drive cannot read a disc or upside down. takes too long to start. The DVD-ROM drive Wait at least 30 seconds to let the DVD-ROM will take longer to start drive determine the type of media being played.
  • Page 175: Diskette Drive And Zip Drive

    Diskette Drive and Zip Drive Symptom Problem Solution Not reading drive: “Abort, A non-formatted To format the diskette: Retry, Fail?” message appears. diskette has been 1. Double-click the My Computer icon on inserted. the Windows desktop. 2. Select the diskette (A) drive. 3.
  • Page 176 Symptom Problem Solution Diskette drive light stays on. Diskette has been Remove the diskette and reinsert it as follows: improperly inserted. Insert the edge with the sliding cover into the drive, face up, and push all the way in until the diskette stops.
  • Page 177: Display (Monitor)

    Symptom Problem Solution The wrong diskette Check the type of drive you have and use the type is being used. correct diskette type. Diskette drive has Call Compaq Technical Support. Refer to your failed. Certificate of Warranty for details. Zip drive (available on select Windows does not Reinstall the driver for your Zip drive.
  • Page 178 Symptom Problem Solution Display fills only part of the If you are using a 1. On the Windows taskbar, click Start, point to screen. flat-panel monitor Settings, and then click Control Panel. The (available on select Control Panel window is displayed. 2.
  • Page 179: Hard Drive

    Hard Drive Symptom Problem Solution Computer seems to be locked Program in use has Attempt a normal Windows shutdown. If this stopped responding to fails, press the Reset button for four or more commands. seconds to turn off the power. To restart your computer, press the Reset button again.
  • Page 180: Internet Access

    Internet Access Symptom Problem Solution Cannot connect to the Internet. Internet Service Verify Internet settings or contact your ISP for Provider (ISP) account assistance. is not set up properly. Modem is not set up Reconnect the modem, verifying the following properly.
  • Page 181: Keyboard And Scroll Mouse

    Keyboard and Scroll Mouse Symptom Problem Solution Keyboard commands and Keyboard connector is 1. From the Windows taskbar, click the Start typing are not recognized by not properly button, and then click Shut Down... The Shut computer. connected. Down Windows dialog box is displayed. 2.
  • Page 182: Memory

    Memory Symptom Problem Solution Insufficient memory message All memory in To avoid Windows automatically running is displayed. computer is being unnecessary programs at startup: used by open 1. Click the Start button on the Windows programs, and taskbar. memory is needed for 2.
  • Page 183: Power

    Power Symptom Problem Solution Computer will not turn on. Line voltage selection Set the line voltage selection switch to the switch is not in the correct setting for your region, or call Compaq proper position for Technical Support for assistance. Refer to your your region (115V/ Certificate of Warranty for details.
  • Page 184 Symptom Problem Solution “Non-system disk or disk A diskette has been When drive activity stops, remove the diskette error” message is displayed. inserted in drive that and press the spacebar. Your computer will start does not contain the system files necessary to start your computer.
  • Page 185: Printer

    Printer Symptom Problems Solutions Printer prints in colors other Printer cartridge is out Replace the printer cartridge. than black. of black ink. Caution: Do not attempt to install a printer cartridge by moving the printer carriage manually. 1. From the Windows taskbar, click the Start button, point to Programs, and then click the printer model you have installed on your computer.
  • Page 186 Symptom Problems Solutions Poor print quality. Drivers are improperly Uninstall and reinstall the printer drivers: installed. 1. From the Windows taskbar, click the Start button, click Programs, point to your printer model, and then click Uninstall Drivers. 2. Follow the instructions on the screen. The program will uninstall your printer drivers.
  • Page 187 Symptom Problems Solutions Cartridge may be Replace the cartridge by following the directions running out of ink. in the “Printer cartridge is out of black ink” problem at the first of this section. Cartridge nozzles may 1. From the Windows taskbar, click the Start need cleaning.
  • Page 188: Fax Modem

    Fax Modem Symptom Problems Solutions Cannot send or receive faxes. Fax modem is not Reconnect the fax modem, verifying the connected properly. following connections: telephone line to telephone (for external phone sets) and telephone line to wall jack (from computer to wall).
  • Page 189 Symptom Problems Solutions Fax starts to send but stops Line connection Redial the fax number to resend the fax. before the transmission is failure. complete. Call-waiting enabled Refer to third-party software for instructions on on line. how to disable call waiting, or contact your local telephone company.
  • Page 190: Games

    Games Symptom Problems Solutions Game crashes frequently. Minimum hardware or Review the game documentation or packaging software requirements for minimum requirements. set by game manufacturer have not been met. Game was not set up Reinstall the program, noting any settings and properly when default selections that pertain to your computer, installed.
  • Page 191 11-22 N —L RESARIO EARNING...
  • Page 192 Government Approvals This chapter includes special notices and regulations that apply In This Chapter to Compaq products. Some are specific to individual countries. Please read the chapter contents that affect your location. Notices and Regulations, 12-2 Telecom Network Approvals, 12-6 U.S.
  • Page 193: Chapter 12 Government Approvals

    Notices and Notices and Regulations Federal Communications Commission Regulations Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 194 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...
  • Page 195: Canadian Notice

    Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. 12-4 G —L OVERNMENT PPROVALS RESARIO EARNING...
  • Page 196: European Notice

    European Notice Equipment with CE marking complies with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the European Community, and if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC). Compliance with these directives implies conformity to the following European Norms or Regulations (in parentheses are the equivalent international standards and regulations): EN 55022 (CISPR 22) –...
  • Page 197: Telecom Network Approvals

    Telecom Telecom Network Approvals The following two icons and associated statements may be Network found on desktop and mini-tower computers. They are intended to communicate how to access the telecommunications Approvals regulatory approval information for your product. As an alternative to viewing the approval information on your product, country approval information may also be found on the Compaq Web site.
  • Page 198: Regulations Governing The Use Of Modems

    U.S. Regulations U.S. Regulations Governing the Use of Modems This equipment complies with Part 68 of the FCC rules. Governing the Located on the bottom of the portable computers and on the modem in desktop computers is a label that contains, among Use of Modems other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
  • Page 199 If you experience trouble with this telephone equipment, contact your local telephone company for information about obtaining service or repairs. Your telephone company may ask that you disconnect this equipment from the network until the problem has been corrected, or until you are sure that the equipment is not malfunctioning.
  • Page 200: Telephone Consumer Protection Act Of 1991

    Telephone Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it Consumer unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine Protection Act unless such message clearly contains, in a margin at the top or of 1991 bottom of each transmitted page, or on the first page of the...
  • Page 201: Canadian Regulations Governing The Use Of Modems

    Canadian Canadian Regulations Governing the Use of Modems Notice: The Industry Canada label identifies certified Regulations equipment. This certification means that the equipment meets certain telecommunications network protective, operational, Governing the and safety requirements. The department does not guarantee Use of Modems that the equipment will operate to the user’s satisfaction.
  • Page 202 The REN for the modem contained in this product does not exceed 1.0. For the location of the authorized Canadian maintenance facility nearest you, call 800-652-6672 (800-OK-COMPAQ). Compaq Canada, Inc. 45 Vogell Road Richmond Hill, Ontario L4B 3P6 —L 12-11 RESARIO EARNING OVERNMENT...
  • Page 203: Modem Statements

    Modem Modem Statements Safety Statements Safety is important when you are operating your computer. Follow the guidelines in this section to enjoy your computing experience. Warning Your computer is provided with a battery-powered, Batteries real-time clock circuit. Danger of explosion and risk For information about real-time clock battery replacement, of personal injury exists if the contact your Compaq Authorized Dealer, reseller, or service...
  • Page 204: Using The Computer

    Using the Computer Warning A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly present in our daily environment. These persons may experience seizures while watching some kinds of television pictures or playing certain games, including games played on the Internet PC.
  • Page 205: Energy Compliance

    Energy Compliance Agency labels are on the computer. Energy Star Compliance Compaq Internet PC products marked with the Energy Star Logo are compliant with Energy Star Computers Program 2.0 standard of the U.S. Environmental Protection Agency (EPA). The EPA Energy Star Logo does not imply endorsement by the EPA.
  • Page 206 The power management feature, when used in conjunction with an external Energy Star compliant monitor, will support the power-down features of the monitor. The power management feature allows an external monitor to go into low-power mode when the screen saver timeout occurs. To take advantage of these energy savings, the monitor’s power management feature has been preset to power down the monitor after a period of system inactivity.
  • Page 208 Glossary This Glossary defines commonly used terms to help new users understand computer concepts. as the author used.) To save printing and postage costs, companies, professional 1394 port A new type of connector for organizations, and clubs distribute plugging in peripherals with extremely fast newsletters to employees and members data-transfer rates, such as video cameras.
  • Page 209 The inability of your buffer underrun computer to keep up the steady stream of data required for CD recording. The CD back up To copy files in case the original recorder has an internal memory buffer to files are lost or damaged. Backup copies protect against interruptions and can be stored on the hard drive or on a slowdowns;...
  • Page 210 byte Eight bits of data strung together to CD Extra, CD Plus, or Enhanced CD make a message that the computer can A multisession CD containing a number of interpret. Most information is organized audio tracks in the first session, and one into bytes, the standard unit of data.
  • Page 211 CD-R drive A drive that uses a low-power CD-ROM XA “XA” stands for Extended laser to burn pits into the dye layer of a Architecture. CD-ROM XA is an CD-R, where digital data is written. The extension of the Yellow Book standard, marks are permanent.
  • Page 212 A drive with three laser close disc To “close” a recordable disc so CD-RW drive powers that can write to a CD-RW, erase that no further data can be written to it. the data, or read the data. A high-power This is done when the last session’s lead-in laser melts the crystalline recording layer.
  • Page 213 accidentally close Windows Explorer or database A collection of related data that Systray, shut down the computer. Restart is designed to retrieve useful information the computer and close the programs easily. again. Insert the installation CD (or dedicated line A telephone line that is diskette), and follow the manufacturer’s always connected to the modem (inside the instructions.
  • Page 214 digital audio extraction The process of diskette drive The drive that reads and copying CD-DA audio tracks digitally, writes to a diskette. from your CD-Recorder or CD-ROM drive double-click To push down and quickly to a hard drive or to a recordable CD. Not release the left mouse button twice in rapid all CD-ROM drives support this, but most succession to open an item.
  • Page 215 DSL modem A modem that connects to which the file was created. For example, the Internet using digital subscriber line filename.doc. The file extension .doc service through an existing copper indicates that the file was created in telephone line. Microsoft Word. floppy disk An older term for diskette.
  • Page 216 example, if you have data and audio tracks platter has a head that floats on a thin within the same session, they must be cushion of air over the surface of the separated by a gap. Also, there must be a rapidly spinning disk and reads gap of two to three seconds preceding the electronically stored data or writes data...
  • Page 217 address box of the browser or click a use hypertext transfer protocol (http://). hyperlink on a Web page. Your computer See OS and http://. communicates the request to the Web Internet A worldwide collection of server by using hypertext transfer protocol. computer networks that are interconnected The Web server communicates the request so that users can share electronic...
  • Page 218 joystick A lever that moves in all link block A block, also known as a sector, directions to control the movement of a of digital rubbish that is written each time pointer or objects on the screen. It is used the recording laser is turned on (before) or for computer games in which you drive, off (after) writing a track or a packet.
  • Page 219 maximize To enlarge the screen (or maximize the window) in a Windows-based program by clicking the mailing list An electronic mail- Maximize button , the button with an forwarding service that allows subscribers open square in the upper-right corner of a to send e-mail to a single address where window that has not been maximized.
  • Page 220 mouse A device that you move across the MIDI (musical instrument digital inter- (pronounced middy). A file format top of your desk (or a mousepad) to move face) used to store electronic music sounds. A the pointer or cursor on the screen. Click to sound card that supports MIDI files allows select an item, double-click to launch a the computer to generate the synthesized...
  • Page 221 multi-session A method of adding data messages on thousands of topics, such as incrementally to a CD in more than one professional basketball, environmental recording session. If data is linked between protection, Himalayan cats, Scottish sessions, all data on a multi-session CD, bagpipes, Irish clog dancing, soufflés, when read on a multi-session CD-ROM macramé, book reviews, mountain bikes,...
  • Page 222 online Help A manual that is displayed on each bit in the byte). All eight bits travel the screen while you are actually working side by side and arrive at the same time. A in a program and need help. It can be parallel port is faster than a serial port, accessed through the Help menu at the top which lets data through one bit at a time.
  • Page 223 such as Red Book, Yellow Book, and recordable CD systems, premastering and Orange Book. mastering are done in one operation, resulting in a ready-to-read CD. pixel (short for picture element) One of the individual dots that compose a processor (short for microprocessor). The graphical image.
  • Page 224 ROM (read-only memory) Memory that contains the basic instructions for the microprocessor. ROM is permanent RAM (random access memory) The memory; turning off the computer does not main memory of the computer. It holds a erase it. Since you cannot change or write copy of the operating system (OS), any to ROM, it is referred to as read-only.
  • Page 225 the arrows to scroll the information into serial port A small connector on the back view. See click. of the computer (or keyboard) for plugging in a thin cable attached to a serial device, scroll mouse A mouse with a scroll wheel such as a mouse.
  • Page 226 session-at-once Session-at-once is a disk, or the Internet. Software can be subset of disc-at-once, used for CD Extra. upgraded or uninstalled. It may contain In session-at-once recording, a first session system files for an operating system (OS), containing multiple audio tracks is an application for creating data files, a recorded in a single pass;...
  • Page 227 by the amount of video memory on the Storage Technology Association) for use SVGA system. See pixel. with packet writing and other recordable optical disc technologies. Also known as system file A resource file that contains EAN. resources needed by the operating system, such as fonts, icons, and default dialog upload To send information to another boxes.
  • Page 228 V.90 standard A standard adopted in WAV A file format used to store sounds. 1998 to resolve competition between two WAV sound files can be identified by the technologies for 56Kbps modems. (If your file extension .wav. Microsoft and IBM modem does not conform to the V.90 developed the format for Windows-based standard, you can visit the manufacturer’s...
  • Page 229 Windows taskbar The gray bar across the takes up less storage space on your disk bottom of the screen that you see when and can be identified by the file extension your computer completes startup. The .zip. An archive contains a self-extracting Start button is on the left end of the program with the file extension .exe (for taskbar, and the systray (a tray with icons...
  • Page 230 Index 4-12 merging tracks Symbols 4-10 modifying layout 4-15 .cif file settings write options 4-42 Audio CD Layouts AC power port accent panel 10-12, 10-13 removing 9-2, 9-11 backup files 10-13 replacing 9-19 Base.log accent panels battery 10-12 removing real time clock access 12-12 replacement...
  • Page 231 4-39 reassigning Help button problems reading multi-session CDs 4-39 Sleep button problems reading recordable CDs 6-2, 6-8, 6-9, 7-2, 7-8, 10-16 4-38 Start resolving problems 4-40 Volume/Mute button using online Help 10-3 CD-RW drive attributes ejecting a disc cable inserting a disc speaker Load/Eject button 12-4...
  • Page 232 9-9, 9-10 11-6 Compaq Support disk error 9-17 procedure for contacting drive 9-10 11-6 remote support feature drive failure 9-10 2-10 tools printer set-up 11-6 Compaq.NET problem reformatting 11-2 billing support display 6-11 hyperlink changing wallpaper 11-2 6-10 technical support display properties computer downloaded notices...
  • Page 233 4-5, 4-6 12-2 creating audio CDs FCC Notice 4-13 creating data CDs files 4-43 4-15, 4-43 edit menu .cif 4-41 features accessing on a network 4-42 file menu copying 4-47 6-6, 9-2, 9-3 Help menu deleting installing dragging and dropping 4-47 8-10 Internet menu...
  • Page 234 identifying drive size shortcut 9-2, 9-7 maximizing Zip drive 11-10 problems with install 7-8, 10-16 hardware-enabling software downloaded files 7-8, 10-16 Help Install.exe button internal components 11-2 10-2 helpful hints upgrading 4-23 CD Copier Internet 4-13 creating data CDs deleting history files 2-7, 8-2 11-11 home networking...
  • Page 235 4-28, 4-29 MP3 files My Computer icon McAfee Active Shield My Program button 9-10 McAfee Anti-Virus reassigning 9-8, 9-9 McAfee VirusScan updating memory name 10-5 determining amount user 11-14 problems with network 10-6 replacing Ethernet Synchronous Dynamic Access Memory home phoneline 10-6 (SDRAM) 8-6, 8-7...
  • Page 236 2-2, 2-4 1394 ScanDisk audio printer 11-16, 11-18 Ethernet cartridge 8-12 modem connecting to a shared printer 11-17 mouse driver 2-3, 2-4, 2-5, 2-6, 2-10 11-16 parallel problems with 2-3, 2-4 8-12 power searching for 2-3, 2-4 2-10 setting up 2-3, 2-4, 2-6 8-11 serial...
  • Page 237 11-9 10-6 screen resolution memory 11-3 12-7, sleep mode Ringer Equivalence Number (REN) 11-3 12-10, 12-11 speakers 11-15 system files Run dialog box 11-6, 11-15 system files damaged 12-8 telephone equipment 11-3 volume safety 11-11 Web browser 12-12 guidelines 11-8 Zip drive ScanDisk program support...
  • Page 238 12-6 waking telecommunications network approvals software Telephone Consumer Protection Act of 1991 10-15 12-9 adding 7-7, 7-8 downloading temporary Internet files fixes deleting 7-8, 10-16 installing downloaded files increasing space 10-16 installing from a Web site text 10-15 Microsoft Windows compatibility dragging and dropping patches moving and copying...
  • Page 239 warning 12-12 battery Warning notices defined warranty 4-11 WAV file 4-28, 4-29 WAV files 7-8, 10-16 downloading files 9-10 Web support Windows 9-10 tools for support Windows desktop Network Neighborhood storage drives Windows Explorer opening Windows taskbar 6-12 changing screen saver 6-11 Control Panel 6-10...