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Chapter 2
Messages and Recovery Procedures
Error Message SUPQ-4-CPUHB_SLOW_TRANSMIT: [chars].
Explanation
interface. [chars] is the detailed error message.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
Error Message SUPQ-4-CPUHB_TX_FAIL: [chars].
Explanation
discarding the heartbeat message. [chars] is the detailed error message.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
Error Message SUPQ-4-PORT_QUEUE_STUCK: Port queue Stuck for asic [dec] port [dec]
queue [dec].
Explanation
cleared in a reasonable time. The first [dec] is the ASIC, the second [dec] is the interface, and the
third [dec] is the queue number.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
Error Message SUPQ-4-RECV_QUEUE_STUCK: Receive queue Stuck for asic [dec] queue
[dec].
Explanation
cleared in a reasonable time. The first [dec] is the ASIC, and the second [dec] is the queue number.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
OL-9641-04
This message means that the system is warning you about a slowdown of the transmit
Copy the message exactly as it appears on the console or in the system log.
This message means that the system is warning you about the transmit interface
Copy the message exactly as it appears on the console or in the system log.
This message means that the system has detected that an interface queue is not being
Copy the message exactly as it appears on the console or in the system log.
This message means that the system has detected that the receive queue is not being
Copy the message exactly as it appears on the console or in the system log.
Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide
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SUPQ Messages
"Error
"Error
"Error
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