Optical Drive Problems; Problems Writing To An Optical Drive; Hard Drive Problems - Dell OptiPlex 755 User Manual

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N S U R E T H A T I C R O S O F T
Windows XP:
• Click Start and click My Computer.
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Windows Vista :
• Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
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E S T T H E D R I V E
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
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L E A N T H E D R I V E O R D I S K
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H E C K T H E C A B L E C O N N E C T I O N S
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U N T H E A R D W A R E R O U B L E S H O O T E R
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Microsoft Windows XP and Microsoft Windows Vista
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U N T H E E L L I A G N O S T I C S

Optical drive problems

NOTE:
High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the
drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
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D J U S T T H E I N D O W S V O L U M E C O N T R O L
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
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H E C K T H E S P E A K E R S A N D S U B W O O F E R

Problems writing to an optical drive

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L O S E O T H E R P R O G R A M S
If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical.
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U R N O F F S T A N D B Y M O D E I N
XP and Windows Vista" on page 292 or search for the keyword standby in Windows Help and Support for
information on power management modes.

Hard drive problems

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U N H E C K I S K
Windows XP:
Click Start and click My Computer.
1
Right-click Local Disk C:.
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I N D O W S E C O G N I Z E S T H E D R I V E
and click Computer.
— See "Cleaning Your Computer" on page 323.
— See "Troubleshooting Software and Hardware Problems in the
— See "Dell Diagnostics" on page 353.
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— See "Sound and Speaker Problems" on page 342.
— The optical drive must receive a steady stream of data during the writing process.
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I N D O W S B E F O R E W R I T I N G T O A D I S C
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Operating Systems" on page 358.
— See "Power Management for Windows
333
Solving Problems