Error Messages - Dell OptiPlex 755 User Manual

Windows Vista:
→
Start
All Programs
Click
1
Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available
2
on all computers.
V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
Windows XP:
Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem Options→ Modems.
1
Click the COM port for your modem→ Properties→ Diagnostics→ Query Modem to verify that the modem is
2
communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
Start
→ Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems.
Click
1
Click the COM port for your modem→ Properties → Diagnostics→ Query Modem to verify that the modem is
2
communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the
checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
.
If the error message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
A
F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
characters in filenames.
A .DLL
R E Q U I R E D F I L E W A S N O T F O U N D
remove and then reinstall the program:
Windows XP:
Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features.
1
Select the program you want to remove.
2
Click Uninstall.
3
See the program documentation for installation instructions.
4
Windows Vista:
Start
→ Control Panel→ Programs→ Programs and Features.
Click
1
Select the program you want to remove.
2
Click Uninstall.
3
See the program documentation for installation instructions.
4
drive letter
:\
I S N O T A C C E S S I B L E
into the drive and try again.
→
Modem Diagnostic Tool.
W
I N D O W S
I — Ensure that you have subscribed to an Internet provider.
N T E R N E T
— The program that you are trying to open is missing an essential file. To
. T
H E D E V I C E I S N O T R E A D Y
—
: \ / : * ? " < > | — Do not use these
— The drive cannot read the disk. Insert a disk
Solving Problems
Product
335