If You Cannot Solve A Problem; Customer Support (U.s.a.) - Canon Color imageCLASS MF8050Cn Basic Operation Manual

If You Cannot Solve a Problem

Customer Support (U.S.A.)

If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at
1-800-828-4040 Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours a
day at the website http://www.canontechsupport.com.
Please have the following information ready when you contact Canon:
• Product name (Color imageCLASS MF8350Cdn/MF8050Cn)
• Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located
inside the front cover of the machine)
MF8350Cdn
l
• Place of purchase
• Nature of problem
• Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact
Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
Attempting to repair the machine yourself may void the limited warranty.
Serial Number
MF8050Cn
l
Serial Number
9-13