Quantum Scalar i40 Maintenance Manual page 429

Quantum Scalar i40 and Scalar i80 Maintenance Guide
1 Note the Diagnostic Ticket details to determine the specific tape
cartridge and tape drive involved in the problem.
2 If the library is configured for library-initiated automatic drive
cleaning, the cleaning process should have been triggered already
when the tape drive recommended or required cleaning. However,
since the tape drive is now indicating that it expects a valid cleaning
tape, a valid, non-expired cleaning tape may not have been
available or an incorrect cleaning cartridge may be configured:
a Check for any other cleaning related Diagnostic Tickets and
verify that cleaning tapes are properly configured and not
expired.
b Unload the current tape cartridge and perform a drive cleaning
operation.
3 If the library is not configured for library-initiated automatic
cleaning but the host application controls drive cleaning and has
cleaning tapes configured within its partition, the host application
may not have recognized that the drive required cleaning, or valid,
non-expired cleaning tapes may not be available:
a Verify that the host application is properly configured to detect
drive cleaning requests.
b Check for any other cleaning related Diagnostic Tickets and
verify that cleaning tapes are properly configured and not
expired.
c Unload the current tape cartridge and perform a drive cleaning
operation.
4 If library-initiated automatic cleaning and host application
controlled cleaning is not configured:
a Unload the currently mounted tape cartridge and perform a
manual drive cleaning operation with a valid cleaning tape.
b Once the tape drive has been cleaned, reload the previously
dismounted tape cartridge and restart the host application.
Chapter 7: Diagnostic Tickets and Resolutions
Diagnostic Resolutions
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