Dt120 - Quantum Scalar i40 Maintenance Manual

Chapter 7: Diagnostic Tickets and Resolutions
Diagnostic Ticket Error Codes

DT120

DT120 - Drive Tape Alert 20
Description
Detection Scenarios
Root Causes
Service Resolution
Steps
Possible CRUs/FRUs
298
GUI Description: The tape drive issued a Tape Alert, informing that it is
requesting a cleaning operation before the drive can be used for read/
write operations again.
Explanation: HP and IBM drives. The library received a drive generated
Tape Alert 20 indicating that the drive requires cleaning. This tape alert
should be intercepted, such that it not get displayed if the library is
configured for automatic cleaning, or the library knows that the host is
configured for host-initiated cleaning, such that the tape alert is "held"
until the next host move request to the drive and if such move does not
move a cleaning tape, cause the tape alert ticket to be generated.
• The tape drive generated and reported Tape Alert 20.
• The tape drive has determined and reported a problem per its internal
error analysis algorithms
Perform DR120 - Drive Tape Alert 20
None
on page 399.
Quantum Scalar i40 and Scalar i80 Maintenance Guide