Receiving Customer Library E-Mail - Quantum Scalar i40 Maintenance Manual

Chapter 1: Common Service Procedures

Receiving Customer Library E-mail

Receiving Customer Library E-mail
2
• Removing the Y-tray Restraint and Releasing the Y-tray at Initial
Install
• Using Advanced Reporting Control Path Failover and Forced CPF
The following procedures are described in detail in the user's guide.
They are outlined here in case you need to instruct a customer to set up
their library e-mail account to automatically send you notifications and
snapshots. Please see the user's guide if you need more details.
• Set the customer contact information (name, phone number, and
e-mail address). It is recommended that the customer fill this out
before sending automatic e-mail notifications.
From the Web client, click Setup > Notification > Contact
Information.
• Configure the library e-mail account to enable the library to send
e-mails. You can elect to automatically send a snapshot with the
e-mails, and configure authentication, from this screen.
From the Web client, click Setup > Notification > E-mail Account.
• Create, modify, delete, enable, disable, and set priority levels for
e-mail accounts (including techsup@quantum.com) to receive
automatic notifications from the library.
Note: The e-mail account techsup@quantum.com is disabled by
default and cannot be deleted, although you can modify
the priority level.
From the Web client, click Setup > Notification > Setup.
Quantum Scalar i40 and Scalar i80 Maintenance Guide